parking is easy even though the hotel was busier than any of our 7 or 8 previous visits

spa area unclean and some areas not functioning however refunded fully

the spa area was a little disappointing, it consisted of a gym, a jacuzzi and a sauna even hotel guests had to pay extra for 50 minutes of use

there are new ev charge stations but due to a technical problem there were not connected when we were there

racquel our waitress and bar tender is a wonderful addition to your team

complimentary drinks and water and decent wifi

sauna and a small gym

expecting the bar and restaurant to be open

advertised on booking.com as having a gym and sauna but these were closed.

the wifi only worked in the lobby area

the attached tapas bar provides excellent snacks and drinks at a ridiculously low price

from the easy check in, the great restaurant bar and very helpful over all staff here

the bar has tapas at a good price

the fitness room in the basement was good

restaurant staff wasn't happy to serve just kids menu so they sent us to the bar in terms the kitchen were the same for both - restaurant and bar

free secure underground parking

cleanliness, location, parking

front desk staff member was friendly and welcoming, and took the time to check in with me about parking and breakfast, which i appreciated

the room service staff were also very friendly and always greeted us with a smile

ac seemed to struggle a little, bar fridge would have been nice.

restaurant and bar onsite

no restaurant or bar on sunday evening.

the bar and restaurant are lively with many commercial travellers

the reception staff were very friendly but we felt the girl in the bar was a little abrupt

the girl in the bar was really friendly and explained the menu to us

no room service available

the wifi did not work well.

thank you ❤️ and my daughter 5 yo was happy to see “kids table” there was dishes and cups for kids and all that tasty thing kids love to eat

professional and smiley) room was spacious with a comfortable chair to work beds were great and room service was

the kids only for a sheet to sleep under

room service was terrible

modern hotel. clean and helpful front desk. great laundry service on weekend.

good wifi, good breakfast

although easy to get the bus, with kids it's a little more hassle to get into the old town

for breakfast, our kids loved it

allowed very early check in so i could rest on my “short” walking day for camino

no where to go laundry

it was close to many restaurants and a laundromat to do laundry

they even did my laundry for 5€ and had it folded on my bed

the hotel operates a nice bar for cocktails and the hotel serves a breakfast that gets you on your way for whatever plans you

amazing breakfast and lovely outdoor area around the pool

we didn't eat there but used the bar for a quick drink

great location, large rooms, clean and modern with good wifi

not much to dislike, the bar wasn t open but cafes were nearby.

the apartment accommodated 8 adults and two kids easily

wifi almost didn't work in the room

d floor), i used mobile data.

good access to the gymnasium and buses to the centre.

restaurant and bar food a bit uninspiring.

gym

r neighbour was a prodigious snorer), the gym area in the basement is very tired, and there is no lift from the downstairs garage but this

no room service/ restaurant throughout the day-

we availed of room service which was good

great location, lovely breakfast, pool was great

felt much safer than the kids being in a completely separate room straight onto the corridors of the hotel

- staff, locality, an early check in - the restaurant was superb and it was clearly popular with the locals

i was welcome for an early check in

early check in and late check out - wifi worked great - friendly staff - manager arranged for our valuables to be sent on to us when we

wifi wasn t very good and failed for about 2 hours

basement spa was a great little retreat after a long day walking the little lanes of the old town

room service and great staff

also, announced room service, but only for breakfast, however, there's plenty of options to dine out nearby

room, very small, no space to place anything in the bathroom, very small wardrobe, very bad wifi

the spa was wonderful

a convenience store/supermarket just downstairs also a great bar that was lively

there are a lot of choice for places to eat nearby, and the best of all: there is that a pintxos bar (tapas) at the ground floor -also opened to the external public

there is a bar with pintxos and wines where you can enjoy people watching or the lovely twilight time

there is a lovely bar on the ground floor

it was compact and comfortable and the breakfast at the adjoining bar was great value and very enjoyable

the bar

comfortable, nice room with balcony, great atmosphere, nice bar and food looked good

the wifi could only be used near my doorway- i think too many walls blocking the signal.

wifi a bit spotty...adequate for most purposes.

smart, clean, comfortable. wifi works.

nothing really bar had a limited choice, but service was top notch

no gym

good breakfast, good gym

gym, bar and 24-hour reception

staff, excellent beds, huge shower, nice bathroom, air conditioning works perfectly, great wifi, huge wall-mounted tv

the bar and restaurant were closed, but then it was easter weekend and there were lots of celebrations

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to end a day of gastronomic

the food available for the room service was very limited and at times cold.

daily room service plus nightly turndown service

we had room service coffees delivers early for the day of our departure

daily room service

everything except confusing instructions for laundry service.

wifi location if going by car elevator silence some tv channels in english

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

wifi would sometimes disconnect.

good burger place a few doors away with a bar or two in close proximity

visit gauchos tapad bar 20 metres away

stay because it is so close to everything, including what is in my opinion the best pintxo bar in pamplona, bar gaucho

express laundry service for camino pilgrims

it even had a mini bar and a safe for your valuables

i ended up going inside a tapas bar next door to ask

wifi went off while we were out for dinner and we found this out once we were in bed so we tried to

attention to detail by room service personnel evident

wifi went off at 7am and i hadn t worked out my directions

option to pay cash was not available, wifi was not reliable.

check in is somewhat hard for pilgrims who don t have internet or wifi service on the camino

very nice bar and cafe

early check in and room availability was really

hotel is very clean and beautiful, restaurant and bar has very nice food

i was given a very early check in at 11.45am which was appreciated

you can walk outside and be minutes to a restaurant, cafe, bar or shopping

poor wifi signal

the property. the wifi is terrible poor. every night they turned off the router.

wifi worked well and was free

good wifi

le to watch netflix

room service, forgetting , soap, bathroom foot towel, not welcome free water bottle

very comfortable nice staff, room service

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

my stay, i was very disappointed that neither the cafeteria, the restaurant, nor room service were available when we wanted dinner

everything worked fine but looked rather used - not the greatest food quality for room service but acceptable for a business hotel

the secure underground parking was free

staff, contemporary minimalistic luxury interior, relaxing atmosphere, super comfortable bed, spa area and very good breakfast

the room service meal was awful and there was very little choice

there is underground secure parking, the location is close to town

spa access needs to be booked, not included as standard. otherwise a 30 extra for day access.

there's a small tapas bar that appears part of the hotel

breakfast was simple tapas in bar nextdoor,garage for motorcycle.

bar staff brilliant, ability to sit outside having drinks with table service

lovely central location in order to go for dinner which we had at bar restaurante palacete-jauregia which was fab garage parking for our motorbike which was most

location in a buzzing suburb of pamplona with plenty of bars and cafes about

very helpful staff,cannot do enough for you,the guy at breakfast was very attentive

breakfast could be served earlier, we did not eat breakfast here as it was only served from 7am.

breakfast was good lots of choice & all requirements catered for

great location, staff and breakfast.

wifi super fast

having the gym was a bonus

there is also a small gym on top floor

the gym equipment

comfortable bed and lovely big room our dog loves the lift and was welcomed by everyone good room service menu meant we could eat comfortably without leaving our dog

liked the mini bar selection which was reasonable priced

little gym was ok enough to help you work out

and modern hotel with easy access and parking

fabulous rooms, good parking.

nice size rooms and breakfast fab

that the bar closed at midnight

no bar as such no evening meal as it was friday night???

good spread for breakfast

only fault was the coffe machine at breakfast but everything else surpassed expectations

breakfast plentiful but limited choic

places in spain, your pet can stay in the room with you, but also walk around and go in to have breakfast as well

bar and restaurant on ground floor which you could take dog into the bar area where you could get

but they are not allowed in the bar area so we had to sit

ideal snack bar and restaurant on site

large car park which was useful for my van and trailer

good sized room. ample parking. bar and restaurant provided.

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

the restaurant and bar was pretty good ok apart for

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't explained at

wifi very poor in bedrooms when told it was available in the room

clean & comfortable bed. good wifi.good water pressure in the shower.