intermittent wifi in bedroom

used the restaurant and bar for food, no complaints and was value for money

great location for the town & railway station. staff very friendly. parking was very convenient.

there is free parking too, such a fantastic price, we are chuffed with our stay, thank

breakfast choice amazing from the brunch menu

ample parking on site and plenty of food choices next door at the service area

there was no bar as mentioned in the booking

plenty of parking close to the

convenient, great parking and receptionist was very polite and helpful

free parking

the wifi dropped out every 2-3 minutes making it impossible to work effectively as i was on

had dinner & breakfast served in the bar of the adjoining pub

accommodation, staff and restaurant absolutely great. wifi reach was poor.

very good service from the bar and restaurant staff

the parking spaces which we thought were reserved for residents were taken by visitors for the 6

parking good food next door all in all after a long day all u need basic but as say on

the booking it said breakfast included and was expecting a full breakfast but was informed on check in that it was only

wifi was ok for emails but wasn t strong enough for netflix .

ideal location just off the a1 main road with ample parking

thought was clean staff friendly basic but comfortable plenty parking great restaurant next door

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

really good for the price & with free parking

could not get a parking space on arrival

the receptionist was very helpful with my early check in

ithout being asked) which was very kind

the restaurant area was really elegant with the main area and bar demonstrating really old world charm; low ceilings, tudor beams and old english beauty

the hotel has free parking

it was directly opposite the bar where our christmas party was. comfortable and clean room.

wifi connection was not very good. maybe just in that area.

as i said very un professional check in. filthy shower, very poor room service.

supurb breakfast , and the catering generally. lovely setting. friendly, helpful staff

the breakfast was lovely, enjoyable beautifully presented really enjoyed it.

lots of parking places

period properly lovely breakfast spread spent the evening chatting with really friendly bar staff nice modern en-suite comfortable

ample parking

quiet. comfortable, great food, gym and pool

pool warm but spa baths could be warmer

beds by the pool. the room was very comfortable

had no information to tell me what time breakfast started as i didn't have all the information that you would receive if you were staying

wifi was good strength

wifi didn't work in the restaurant

plenty of room in the bar area

only complaint was we got the last parking space and couldn t reserve a space but there was a function on and we came late to the

great service both at breakfast & for room service. great location as well!

i have breakfast across the road at cinnabar now

pancakes at breakfast went down a treat with the kids

i had a last minute booking and they could accommodate early check in

you made our experience there great restaurant staff were also amazing and lovely to our kids, we’re always there to assist and happy to make the stay comfortable

easy wifi connect

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new this due to our friendly phonecall, on arrival they had upgraded us to the

no wifi as advertised bathroom wasn t very nice

owner and staff were very friendly and helpful, there was plenty of room for parking, the rooms were immaculate and the meals and breakfast were excellent

any time, the bathroom needs a refurbishment as it is outdated marked and chipped in places, the wifi signal kept dropping out, although there was tea, coffee and sugar it was insufficient and

markably no

our needs and requirements room was clean and comfortable the shower was nice and hot and good parking

lexis card and chocolate bar from her and the staff welcomed me back i was gob smacked

shower had heat spikes every 10 seconds, which meant the kids cried as it burnt them

large country park just 15 mins walk away with a boating pond and splash park for kids

the fold up bed is not the most comfortable but ok for kids.

our issue was, kids were present, we noticed a pregnant women

lady behind bar very helpful

breakfast available or dinner on a sunday was a bit of a pain closing time of bar etc was variable, so not too reliable

the location was good and parking facilities

parking was free

we were told this is a normal occurrence but the receptionist bar person did direct us to the nearest cafe

easy to park, great having restaurant and bar on sight

free wifi was not strong enough to use.

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

absolutely love blackout shutter over the window it ensured a perfect night's sleep bonus free parking

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

lovely hotel the bar and food was lovely

central location, free good parking

awesome hotel fantastic food in great bar the staff really know what you on

tired overall other than the bar area, the wifi doesn t really exist

a lovely stay again clean and tidy rooms and great parking for the van

with no bar or tv we went out to find somewhere to chill and have a drink

is advertised as 5-star accommodation with a bar which is incorrect

clean, no bar or restaurant, self service hotel but would definitely recommend it and would stry there

you get a cheap little bar of soap

no toiletries - just a tiny bar of soap was provided

good bar menu and drink selection

access to the bar to be able to sit in the evening. staff very friendly

bar staff were very polite and fast

easy to get to , good food and free parking

perfect location to be nearer airport for early check in

evening meal in the bar was very good

young lady behind the bar was lovely and helpful

we were able to request early check in but it couldnt be guarunteed before arrival - please add earlier check in as it

couldn't get into the bar area in the morning - fob wasn't working on that door

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running up and down the corridors opening and closing doors loans shouting out comments to

3 single comfortable beds in one room, large bathroom, parking outside, nice view

to many little kids running riot in the bar.

nothing at all. amazing. parking can be tight. but always something available

some of the local kids in the pub were friendly and played with our daughter, which was lovely

staff were very welcoming and very helpful, rooms very clean and plenty on tv to keep the kids occupied overall very good service

modern, clean, quiet staff were very friendly! well equipped gym

large bar and restaurant, smoking in internal garden area

room service has a 7 tray charge on top

i stayed overnight with three kids under 11 on my own - having driven 7 hours

the sofa mattress could have been better but was fine for kids because they don't weight much

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

clean and tidy with happy welcoming staff and a great breakfast to start the day

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the luggage

an early flight but could still have continental breakfast staff were friendly and efficient especially

requested a late check out

friendly staff, comfortable room, lovely breakfast.

easy and efficient check in, friendly staff, comfortable room and a great breakfast

easy access to airport. nice bar area. comfy beds and clean

i wished there an offer in booking days or breakfast

the location of fantastic and the late bar suited us

room large and comfortable with good wifi

great location, helpful staff, all-day bar menu and we had delicious snacks at almost 1am

due to covid breakfast was very basic and the bar and dinning area were shut

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are flying early in the morning really need their caffeine

the wifi was free and really fast

limited menu. expensive bar. extractor in bedroom not working. poor wifi

good design, great breakfast, great gym

the courtyard is very stylish and the gym is great for a break if youre flying out early

wifi was really good with good speed internet access

excellent location with plenty of parking near by. very clean rooms and friendly staff

the free onsite parking was appreciated too

parking available outside

parking was safe as

the bathroom was rather well renovated. the rest felt a bit more aged. great wifi speed.

kids loved the waffle maker

the hotel staff was excellent, and may i add that they were kids friendly too

good wifi

modern, gym and good breakfast!

breakfast was nice and vegan friendly, staff there were friendly too

the shower was hard to control and the free wifi barely worked.

also free wifi that actually works

still the wifi is unreliable in the rooms

basic hotel, great location, good wifi, polite staff, suitable for short stays

wifi a bit unreliable at times

bar service tend to get slow during busy times so might be a good idea to train more people on it

room was very quiet and bed was comfortable bar area was cozy and

wifi is excellent

very good customer service, i like the 24/7 bar too. it was nice to have a steamer in the room.

the decor is modern and the dining area and bar are spacious and

poor wifi connection

there s free wifi and electricity points for charging devices)

on arrival there was a snickers bar on the bed for welcome with handwritten message

not friendly to help, few issues on arrival and wifi our of order no ac just small fun lift out of order

much better than expected free wifi, 24 hour coffee etc.

the parents then emerged bellowing at their kids to get back in the room and apologising to everyone while well intentioned was distracting

free parking, free wifi, quiet room, breakfast

plenty of parking and the pub next door was great with good food

am) parking a-plenty

couldn't get the wifi to work

to second floor room however tv didn't work and wifi would not connect as appeared to be too far away from router

i liked the fact the room was far enough away from the bar and noise that you could go to sleep if you want

it s great pub bar and restaurant

wifi login was pretty messy, took a quite time to connect.

wifi was not connecting in the rooms

bathroom towel hanger is broken. wifi didn t know during staying

perfect wifi. big room.

39. decent size room. good wifi. great shower.

the wifi was not working because of stormy weather or something.

wifi not working. need a general maintenance.

no wifi in my room although the other two rooms can connect to the wifi

staff, secure parking at the back

the free parking was definitely a plus, considering it was the only hotel we could see in it's price range

wifi wasn t working, connecting but not working

good wifi, helpful staff

there is a limited bar in reception which we did not use

very easy acces ,free parking and the stuff very good

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has the best food i have had in a very long time

good wifi, good shower

free parking and breakfast was good

the gym is fully equipped, one of the best gyms i've seen in a hotel

cocktail bar poor atmosphere

golfersud83dude02

spent a lovely night at the hotel. the kids loved the pool.

plenty of car parking though ended up in golf parking area as we had misread the signage

perfect for me and the 3 kids

very smart, clean and tidy good service including room service parking included

excellent parking too

good wifi and gym

helpful staff available 24 hours, reception bar open until late, good wifi, nice garden / outdoor dining area which reminded me of spain of the south of france

hat i enjoyed, i also had half of my wife's as she is not a lover

looked a bit tired, room very basic and the bar closed at 7pm, did not appear to serve any food on site but was out most of the time

staff was very helpful and location of hotel is good with enough parking space.

no option for breakfast only a full english

parking and wifi with a good room

unfortunately i wasn't carrying any with me and there was none on sale in the bar

great wifi, free parking

breakfast was outstanding , room was clean very nice and quiet the restaurant for evening meals was

sign where the check in reception is please as i couldn t find it walked into the bar with my little boy at

had difficulty initially getting the wifi in the room

clean and great parking. lovely quiet location.

breakfast, parking, quiet , comfortable, nice

wifi gave me a serious virus which took 3 hours to clean from my computer

welcoming staff and generally ticked most boxes for me with the exception of the wifi quality as detailed

7

nice people, comfy room. easy parking, lovely shower,

lovely location. ample parking. good atmosphere. friendly staff. excellent menu.

the restaurant and bar were also excellent

the bar service and restaurant were very nice with excellent service

we had drinks in the bar when we got back from our evening at tewinbury farm and the pub had such a great, christmassy

lovely property and lovely bar with nice food.

no room service and nothing to tell you that this wasn t available.

the staff were very personable, had a great bar and restaurant

fantastically friendly staff, awesome location, great food and the bar was excellent!

did actually find the wifi code

niggle was i couldn t connect to the wifi in my room but i didn t really need it desperately

wifi not very strong but we were at the very back of the building

always friendly, rooms comfortable and well appointed, great location in the town centre and has parking available

ch was top notch) included

comfortable bed tv wifi good shower all priority i decided to eat out nearby indian cuisine

breakfast in the morning was delicious and there was slot to choose from

good wifi

comfortable room with air conditioning.loved the bar and restaurant.

beds are very comfortable. clean. staff are polite. breakfast allowed in our rooms. free wifi.

staff very nice and helpful, only slight disappointment was i couldn,t get my pink gin at the bar but otherwise our stay was perfect thankyou we will be staying with you again, it was our forth

, modern hotel on the river with secure parking, great food, fabulous decor and warm, happy, friendly staff

the kids had to sleep on a sofa bed

fabulous room, location, staff and food. breakfast was amazing, avocado on toast was the best!

would be great to be able to secure a parking space when you have booked a room.

own car park small but parking on the road.

service, wonderful spa and excellent value for money

the waterfront restaurant and bar is reasonably priced and the food is excellent

wifi not

i didnt relish going out for a meal alone and did think the hotel might waive the tray charge for room service but told no - i would still need to pay the 5 tray service

the bar shut at 10pm.

room service: it took almost almost 1 hour

never anyone to serve at bar for drink or coffee.hotel losing out financially ,crazy

at bar a little high in price but this in no way effected my fantastic stay at the hotel

a lovely smile & recognition from bar staff shirley who had previously know me from a good few yearyear back

was pleasantly surprised with the room size and they offered us a sofa bed for the kids which was great

we ate in the cob bar & brasserie on our second evening and it was lovely

wifi was also good

trouble connecting to the wifi.

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with a pram, stairs everywhere and most

it's clean, lots of free parking and friendly

good wifi

nice bar area and friendly staff

the bar was a lovely place to spend time if your on your own as i was

london but still away from the mess, there is a huge parking space and ev charging

fabulous and accommodating staff allowed us a breakfast to go when they understood we had to leave too early for breakfast the following morning

were allowed an early check in for 20 as had a wedding to get ready for

bath, fabulous bed, great atmosphere, quiet area, ridiculously good food, free parking and good wifi

good breakfast great bar spacious room

was zero wifi for duration of stay, which was difficult as i was on a work trip and unable to prepare in

free wifi and 20% off dinner bill, all good

room, bar and staff!

presentable property , ample convenient parking

the wifi didnt work for me although a few attempts were made.

requesting early check in which was agreed

and fresh rooms, with superfast wifi, decent linen, towels etc and even an iron and ironing board that we didn't use

with ev charger.

very friendly and helpful and were able to accommodate a late check out for both rooms which enabled us to get changed and ready for my son s

location was good with easy parking

breakfast was fantastic

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members were very cheerful, which made a nice start to the day

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner, ordered it but it

sofa bed hadn't been made up for the kids but was swiftly done when requested

great stay, great little gym

sofa bed hadn't been made up for the kids but was swiftly done when requested

kids swimming lessons taking place when i was trying to relax at only time i could manage to go

property is very easy to find

a few more bar staff when there's an event

hours children (our is 14) could use the pool even during kids holidays were a tad disappointing but not a huge

swim for the children and we did book this hotel because we knew it had a pool and that the kids would want to swim, it maybe needs to be clearer when booking that there are restrictions to

quiet location with lots of free parking

nothing major really. i think they need a breakfast buffet that would be nice

it was a bit chilly in the dining room at breakfast

i have a van there was plenty of parking and there was youtube netflix on tv which was good

convenient parking and ground floor room. motel style.

came down to breakfast 1 hour before it ended and it felt like we was putting the staff out of their way

we selected our meal from the bar menu, which had a great choice to choose from

only thing we could say in regards is maybe the wifi isn't that strong in the bedrooms but it's not a problem as it's very good in communal

room service excellent and reasonable.

poor wifi reception in our room.