jacuzzi wasn t working, outside pool area needs cleaned.

large, clean room. nice furniture. big tv. large sink on kitchenette

parking was difficult

location good / parking staff friendly

great breakfast, clean room, friendly staff.

breakfast was terrible

staff opened up laundry room for guests' safety and many guests sought safety in the stairwells

was very comfortable everything we needed was in the room and they had an excellent continental breakfast

breakfast was good sausage biscuits for the win

clean facility and the breakfast was a delight.

i was able to park my bike (spyder)and trailer comfortably

only complaint was no dishes or utensils in the kitchen

loved the kitchenette and recliner

kitchen wasn’t equipped with any kitchen items…such as silverware/plates etc

the kitchen was not equipped with anything not dishes utensils pots etc.

very clean hotel. check in was easy. no pet fee was mentioned. would stay again.

loved the full kitchen in each suite

also my room was above the pool and i could hear the screaming kids until pool closing time

nice, clean room, thoughtful set up w kitchenette including apartment size refrigerator.

liked to room set up and how the kitchen and the desk was facing the tv and not behind my back

staff keept calling ud83dudcde our room to keep it low kids are kids

breakfast not served late enough

very clean, comfortable beds, everything in good condition, decent breakfast, large room.

new modern facility. good breakfast. helpful staff.

very clean, well maintained, had a large fridge with freezer, kitchen sink, china and utensils stocked in room

the pool was packed

if i needed to it at a kitchenette and it was easy to live in it had a good area for getting my work done in a good area

the room was spacious the kitchen was cute

the kitchenette had everything you would need to make almost anything the indoor pool was so very clean

the fully stocked kitchen, comfortable beds, reliable wifi and kitchenette allowed us to get the comforts of home and

not clean no breakfast laundry room was dirty with several machines out of order

liked that it had desk, fridge, microwave and laundry room along with awesome breakfast bar

the pool was out of service.

rooms on smaller side. pool was small and filled in hot tub

pool water was a little cool for me, so we didnt get to use it.

didn’t use laundry or pool but they looked good

was amazing both mornings, accomodations in our kitchen in room, the fireplace, and amazing showers

staff clean rooms safe location above average free breakfast in the morning walking distance from a ton of

we loved the pool and breakfast

the room was nice, the kitchen area and bathrooms were clean and the tv channels were good

had loud family of kids above us jumping on floor a lot late and early not the hotels fault but in future will stay on

the hotel was sold out the weekend we stayed and the morning staff kept breakfast stocked all the way up till the end of breakfast at 10:00

no hot water in room until attendant turned on boiler in kitchen

swimming pool 1 hour sign up things for kids

suite was across from the pool where kids screamed until about 10:30 pm

wonderful breakfast and ideal location.

the breakfast was nice and hot! good variety of foods to choose from.

my grandson found a piece of glass in the bed, the linens didn’t smell clean and kids ran up and down the hall most of the night

best selection of breakfast choices iâ ? ? ve seen in a hotel since corona virus

my kids and i especially like the waffle options

the breakfast was great, too

not really....bottom of pool needs to be scrubbed.

free shuttle bus brought me to the airport when i departed for lax

comfortable. the pool was open. good breakfast.

the breakfast was delicious and overall my experience was pleasant.

i like pool and gym it was peaceful

we were able to utilize the kitchen to allow us to relax in the quiet

and the size of the rooms, and cleanliness, and comfort of bed and the fact there was a small kitchen and the breakfast was really good for hotel food

asked for early check in, they said they would do their best…… well they did and we were able to check in

there was no breakfast, but had a beautiful kitchen in room

walking distance to a nice little bar and grill, quiet, spotlessly clean, kitchen in our room, including a stove and

breakfast was good

the breakfast staff made sure everyone had what they needed before closing the buffet

the lady during breakfast hours who hand me my phone because i forgot it on the counter of the breakfast buffet

everything was perfect. the breakfast was exceptional.

breakfast doesn't have a lot of varieties

didn't ask for room service, but did need extra towels which were provided with no questions asked

liked: staff

spring break for four days and we ended up staying in four different hotels because i had three kids and most of the places were not comfortable

the weekend, lots of kids running the halls and up and down the stairs close to our room

we thought a complimentary breakfast was included. it was not and it was expensive.

small kitchen in room was an unexpected bonus

we are excited to come back when it's warm enough to utilize the pool

the pool was a plus with my son for obvious reasons and the breakfast was great

the breakfast included fresh, quality ingredients

the complimentary breakfasts are amazing, i love the en suite kitchenette, and excellent staff

has a restaurant and another bar upstairs where you can order food as well

ordering room service for breakfast. crazy online option. not user friendly

no breakfast or room service due to covid

the hive has fantastic food and room service was so awesome

the parking was not my favorite, but i felt safe going to and from the parking garage.

room service only every three days, so no coffee supplies etc

pool closed but they didn't say that anywhere on their website or at the hotel

location breakfast and price

outdoor pool was the first reason we picked avid; 2nd having great reviews; 3rd location

super clean, great staff, comfortable beds and good breakfast.

good selection of muffins, breakfast bars and such

entrance to parking lot was easy to miss and tricky to navigate with lots of traffic.

weekends when the kids were running the hallways trying to beat the elevator

staff was helpfully and friendly, room was spacious and clean, breakfast was great and they had a late check out at noon instead of 11 like the majority of the hotels

friendliness; cleanliness; convenient location; excellent breakfast

were extremely comfortable and kids enjoyed the pool very much

good variety for that type of breakfast

the breakfast no longer offered but understood.

nice breakfast

breakfast was fine as was the location.i

breakfast was ok, coffee was great, choice of food items could have been a little better

location was exceptional excellent bar and staff

the restaurant downstairs and bar are also extremely nice and yummy

in every other way it’s a first rate hotel with excellent staff, an excellent high-end coffee bar and an excellent sushi restaurant

the breakfast was great

gym equipment in poor repair.

there also is no gym on the property and even though they had a pool, i struggled to find where it was located

we didn't get up in time to catch breakfast but they also didn't harass us or charge any extra for checking out slightly after 11

warmer temps in both hottub and pool

breakfast good parking lot to park trailer

quiet and clean. good breakfast

no daily room cleaning. no breakfast.

great hotel with a great breakfast

wonderful breakfast and the staff was very friendly.

had to ask for more towels, coffee, didn't have but 1 bar of soap for a 3 day stay

chose this hotel because it had an on-site bar

they have a fitness center too, and free filtered water in it

the bar was not open due to no bartender

thank goodness for the bar that was attached to the sink countertop

the pool could have been a little warmer though

fitness center was rather limited.

location is perfect. breakfast was good for a hotel, quiet, clean and friendly staff.

we were going to go out for breakfast but when we saw the variety and quality you offered we decided to eat breakfast there and

very clean and nice property. staff was very helpful. pool and hot tub were awesome.

the room was right across from laundry which ran most of the night and the elevators where everyone talks while waiting

there should be wet wipes in the fitness room to wipe down the equipment before and after use

rooms, living area, everything super clean, lobby area comfortable, breakfast included, super friendly

is a bit far, the laundry station in front of my door with noise and a lot of people around

the complimentary breakfast was excellent —easily the best free breakfast i've had at a hotel since before covid

we loved being able to hang out in the lobby and have a drink and play some rounds of pool after hitting the town

the room and pool were very clean. the staff was friendly. i thought it was a great value.

we loved the band and bar in the hotel lobby

the bar and pool are super nice

we love the ammeneties such as bar, pool table,

were missing cabinet doors in the kitchen

room with kitchenette

the breakfast was awesome. had my granddaughter with us and had plenty of room for her to play.

the small kitchenette included a full-size fridge, 2-burner stove top, micro, and sink

the layout and kitchen

the pool was a little green, but not a big deal

picked this hotel specifically because it had an outdoor pool

loved pool..lobby and rooms

swimming pool and bistro was closed

an awesome hotel for the price—great pool; clean and modern rooms and bathrooms; comfortable beds

it was clean. the service was amazing. the breakfast was great. the pool was nice.

lack of curtains in bedroom and the bar was closed when we were there.

most likely because of people who were swimming in the pool using the elevator before me

the staff were all super friendly, it was very clean, the indoor pool was kid friendly, and the breakfast was amazing

father had just passed and the gentleman said we could not sit in the kitchen area that we would have to move to the lobby to discuss personal matters & get his services

it was a complete hazard for the kids running around

the pool area was sparkling clean. nice. nice clean breakfast area.

bonus was the inside pool and hot tub along with a small gym area

staff made my issues of early check in not an issue at all

kids in the pool area unattended

the shuttle service to and from town! awesome!

the pool and fitness center were very nice

was great when we were there, esp the shuttle drivers

the bar and bartender met our late night cravings, the food was delicious

booked this hotel because it had an airport shuttle

pool needed to be cleaned as it had lots of dirt and debri in it

the breakfast is continental, but the best of its kind

was disappointed in the breakfast, though they had signs stating that the breakfast room was undergoing renovation

we would have liked a few more options at breakfast but glad that the coffee was good.

breakfast was basic and pool wasn’t open and still paid full price.

i didn't think the laundry room would come in handy but it did

laundry facility was over priced

shampoo ice machine and the laundry soap machine was broken so i had to go off site to buy soap, ice and fabric softener

no soap or dryer sheets available to buy in the laundry

my room was right next door to the housekeeping laundry room and someone was doing laundry at 11pm til midnight

they also have a laundry facility

clean, clean, clean. large room, great pool, nice breakfast

breakfast was very good

the pool was perfect

breakfast is not appealing here, ever. we just eat local.

everything was nice including the pool

simple continental breakfast; home atmosphere, clean, comfortable rooms with friendly

breakfast was cheap and almost nonexistent.

breakfast was very scarce. waffles and cereal were the only things available.

better options for free breakfast.

breakfast was a joke

were not comfy and only 3 pillows,and we couldn't get towels cause they only do laundry every 3

breakfast at 4am checkout was more than expected

close to airport, good shuttle service

shuttle was on time picking us up from the airport, and the driver was friendly

breakfast / pool

very clean. nice pool area, breakfast options are good. very accommodating staff.

nice room and excellent breakfasts!!

but if it would not have been for covid the hot breakfast would have been great

the great breakfast

good breakfast, excellent pool and jacuzzi

room was big enough for 2 adults and 4 kids..

the staff was friendly the breakfast was really good and the bed was very comfortable.

complimentary breakfast included. kids liked the indoor pool. family was happy so i’m happy.

breakfast so crowded but foods are good love pancake more hehe but parking lot it’s also need

indoor pool

breakfast choices

pool was open for a second day of reopening since covid

pool temperature was a little warm.

my 10 year old nephew loved the pool

nice room. nice additional services such as breakfast exercise and swimming pool.

fatty's bar closes on sundays.

there is a bar connected to the hotel that created more traffic and volume in the evenings - but nothing that

there should be some sort of security in place to prevent that many drinking and fighting in the parking lot

handicap parking

the parking, i wish it were a bit more spacious and organized

room service was wonderful

parking area

i was highly impressed with everything, but the parking area

good location. bed was comfortable. plenty hot water. easy parking

coffee was fresh hot, staff was very helpful,and the breakfast is served longer makes staying here

no real breakfast room. swimming pool not open.

friendly staff, everything was super clean, clean breakfast room , nice area , lots of business around the area, everything was as requested

need better chairs and some tables at the pool. need better mattress and carpet cleaned.

pool was dirty. keeping up on cleaning the pool would have increased the cleanliness score.

really clean, comfortable environment. pool is fun

cookies and spa bath tub

the indoor pool and weight room gave my teenage boy some exercise time

breakfast not included, pool area hot as a sauna

very roomy. the pool was a hit with my kid he loved it

and where we had to park was terrible debris and pieces of the building were all over the parking lot and the windows were covered in a nasty film, you couldn't see out

and didnt get to enjoy the pool be because alot of kids were in the hotel

they could have done the breakfast better.

use a little larger breakfast area- very full, we had to take our food back to the room to eat

i didn't eat the breakfast, but everything look good, i just wanted a full breakfast so i went to the denny's next

the gym had plenty of equipment and met my needs as well

everything minus pool being closed do to needing to be cleaned…

the hotel was very clean and the breakfast was amazing

only thing was that kids were running up and down the hall being loud

loved everything, looks and feels new, we love the location, room, pool, breakfast…

breakfast was exceptional, the shower water pressure was great and the beds were so comfortable.

breakfast could’ve been better

breakfast options

spacious, comfortable room. the kitchenette is extremely convenient.

really liked that the room had a small kitchen complete with dishes,microwave, full fridge and dishwasher

is some concern and confusion about the free continental breakfast; this has been the only hotel world-wide, which does not offer the continental breakfast

indoor pool for the kids

the pool was absolutely fantastic

the size of the room was perfect for me and my two kids.

location was great, everyone was nice, kids loved the pool, room was great!

awesome breakfast!

very clean rooms with a good breakfast. the pool was clean and it is a quiet property.

the pool area was very well maintained

pool wasnt open for some reason but their sister hotel next door made up for it!

the pool was cold.

the breakfast is outstanding

excellent value for the money. love the larger room and mini kitchen.

when we checked in, we were told breakfast started at 7

stayed in a studio queen room which had a living area w/ a kitchen and a separate bedroom

full kitchen with dishwasher

newly renovated, hot tub , full kitchen, fireplace, very cozy and romantic.

due to weather and time restraints we never used the pool but it looked nice

the view is amazing from the pool it is great location and clean and tidy.

the rooms are clean, the pool is wonderful, and the restaurant has delicious food and terrific service

pool was great and so fun to play a round of mini golf after exploring with the family

the recreation area (mini golf, play area, pool tables, ping pong, arcade games, etc) is a bit out dated but adds to the

the pool was fantastic and the location was close to everything we wanted to do while in eureka springs

like the pool and mini golf

location, furnishings, decor, mattress, kitchen, parking, outdoor amenities, pet friendly.

place was super small, especially the bathroom and the kitchenette area

be nice if there was maybe a bar or kitchen area for guests outside

there was no kitchenette in our room but other than that was good

were exactly as the website presented them, every staff member was kind, the fitness center and pool/hot tub areas were well-kept and easy to access, and the location is sublime

the pool was clean and very nice

hot tub! friendly staff early check in dated but clean

me and my boyfriend really enjoyed the pool, how clean our rooms were, and excellent amenities.

the upstairs room when toting 3 young kids and a suitcase was challenging but not a major issue.

liked everything from the spa below to the skybar above

shuttle makes it so easy to get to places you need to go as eureka springs is confusing to drive in

it was so easy to get a late check out

loved that they offer a shuttle downtown

they treated my kids like there own and was always asking if we needed anything

quaint, easy walking to restaurants and shops, good breakfast

included breakfast exceeded our expectations

buffet breakfast

breakfast was delicious, the bed was comfortable and the location was perfect.

breakfast selection was excellent and each food item was fresh and warm

pool was not open

low price, great location, pool was nice as well

everything mostly the pool

allowed early check in at 12:30

only stayed one night but it was a great location close to fast foods, we didnt go in the pool but it looked good

the hotel location, ambience, landscaping, pool and breakfast area were all clean and beautiful.

kristina, who made our breakfast, did a great job (especially with the homemade biscuits and gravy

the breakfast is fresh, and refreshing to have in the mornings

the location of the pool and the room!

be sure to go out back past the pool

instructions for the spa tub available

we had a suite with a spa bath and this is twice my wife and i have stayed

it had a jacuzzi brand whirlpool tub big enough for 2 adults and it worked well

our room with the spa tub was just what we needed to wind down after driving and walking all day

they have a huge beautiful pool and made a fun environment for all ages :)

staff was friendly rooms were clean and pool very well taken care of.

great location, nice rooms, friendly staff, nice pool area in summer.

our family had fun swimming in their pool

the pool is awesome

it was close to the the play we were going to and i was allowed all kids stay for free

we had a small trailer and they had a side area that we could park out of the way of other parking spots, right outside of our room

they had a great breakfast! also nice pool area and clean rooms

the only indoor pool in town, which is a must with kids in the winter

and hot tub was very clean and decorated beautifully,the poolside room was perfect and they serve breakfast

the kids loved the indoor pool, and the breakfast was better than most of the food we bought

i love it for indoor pool

no hot tub or pool.

no pool

stuck in your room with bad weather because there is no gym, no pool, no sauna, and recreational area

is a historical site so there is no workout facility or pool

there is no pool or fitness center

get the king room with spa bath everytime we come to town

loved the spa tub

the spa bath was great

the bed was very comfortable and the room was very nice, we really enjoyed the spa tub.

the spa tub (jacuzzi) at the end of the main stretch of businesses, but also right up the road from

it's got a nice pool and a gym and overall was a pleasant experience

the pool was closed which wasn t disclosed to me before booking.

it's got a nice pool and a gym and overall was a pleasant experience

pool was closed

the breakfast could be better and the pool needs to be inside

the swimming pool was very clean and well kept up, they also had various pool floaties to use

we need, clean, friendly, accommodating staff, breakfast and walking distance to the passion play and 1 mile to main street and eureka springs

pool was very dirty.we really did want to swim

breakfast was delicious

the breakfast was good along with the swimming pool

the pool was extremely clean

clean room! nice spa tub. great value!

the spa tub was nice and relaxing. owners were nice. room was warm and ready when we arrived.

location and spa tub

the spa tub was amazing and the king sized bed was like sleeping on a cloud

pool was a very nice size

the hotel had laundry facilities which was really nice

the owners and location and the pool

motel was clean and updated. has a pool and microwave and fridge

the couple that have the motel were very friendly, and the grounds and pool are nicely kept and decorated

the pool was clean

pool table, micro-wave, and large screen tv

we liked the deck and pool. and hosptity room and the fire pit to do smores

fire pit was great, grills were new, pool was nice

there is a gorgeous swimming pool surrounded by tall trees-- a very scenic and peaceful environment

our time of visit the pool was closed and there was no breakfast as advertised or if there was they didnt say it when we

nice surprise that there was a breakfast every morning

not enough breakfast

the staff was super nice and friendly. the outdoor pool was nice.

service was great, everyone was nice. pool was a bit small.

nice surprise that there was a breakfast every morning

the family suite was nice and comfortable with 2 adults and three kids

breakfast subpar due to covid 19.

the breakfast should be taken off the list of an amenities if it is not available.

the staff was super nice and friendly. the outdoor pool was nice.