the hotel itself, the location, and the pool.

the hotel offers free parking and is conveniently located

exceptionally clean and beautiful. great free parking just to the side of the hotel

friendly hotel staff. clean and free parking. easy access.

location opposite the train station, cleanliness, free car parking, garden, swim pool, balcony, tea/coffee making facilities in the room, ambience and last

were not given the wifi password upon check in

wifi didn't reach the bedside of our room so we had to move nearer the door to answer emails and

the wifi wasn t great

unfortunately the wifi was not working on our floor, only downstairs

plenty of hot water, location next to bus and rail station and short walk into town, very good wifi

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

notice in this area the public parking is non paying

breakfast was ok

breakfast yum. location great for station and shrine

we were there in non peak season so was good that we could have breakfast and dinner there as not much was open in town

near to the train station and good wifi

wifi , good breakfast early available, secure and spacious parking, attentive staff,

wifi was intermittent and complex , could be simpler and better

location; the wifi was good enough; thank notre-dame for the fan

decor and not very big, but you get what you pay for and everything works fine, shower, wifi

wifi was terrible

there was no heater and no wifi.

good wifi, bedside plugs, elevator, and helpful staff

wifi didn t work and the tv reception was bad

wifi connection was very poor unfortunately.

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and telephone

the check-in was easy, early check in was allowed

there is no parking garage per se, but you can park on the street in front of the hotel

lovely french breakfast

the added benefit of secure parking made for a very pleasant stay

breakfast was fine

near the train station, breakfast, rooms were clean and decent size

working wifi.

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

no wifi in the rooms but wifi in the restaurant and bar which was good

wifi did not work and reception did not help. room rather old and basic

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

antoine on the other hand was very good indicating activities for kids and of general interest

wifi connection on the last floor the 4th the sign doesn't arrive good

was walking distance to the lourdes church and surrounded by plenty of cafes and restaurants, wifi worked super fast

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near it to eat

wifi in the room

in my room, the wifi reception was very poor. in fact it didn't work.

bar in the main lobby

great welcome. nice little bar with large flat screen tv.

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

close to lourdes station and church. friendly staff. clean room. bar service

spacious room with kitchen, balcony and bathroom with bathtub

large kitchenette and great bathroom with tube

it is a nice small pool for the summer, but it is too cold now to check it out

good size pool

pool; the balconies; the functionality

breakfast was amazing

ner & breakfast) was excellent and made with local products

helpful owner and his wife who tried to make their guests happy even when the wifi caused major problems to the extent it refused to accept credit or debit cards

the problems with the wifi which finally refused to work at all after a thunder storm.

prepared special breakfast for me and even drove me around for free

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

all works well, the wifi, shower, toilet

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit spotty at times, but this wasn't a big issue.

-great location -super cheap -the owner and his kids were super nice and helpful

the wifi was a bit slow sometimes.

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

limited dining due to recent renovations. no real gym.

staff was very nice, the pool and nordic bath very enjoyable and the room very cozy

24 hour room service with gourmet french cuisine available

room service was not available

great day spa facilities

breakfast very enjoyable

the people are helpful and nice. the food is very delicious and the breakfast is good.

and after a long day of travelling, the beds were comfortable and the included breakfast just what we needed

welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary

location, breakfast included, big room for 3

all the staff from reception to restaurant to bar was very nice and friendly...

wifi very poor in our room. not working

good location. very friendly staff nice resturant and bar area

noisy neighbours in the room next door to us. wifi didn't work on the 3rd floor

the wifi does not work.

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

the staff, bed, spa were all great!

and their charge room service tin bring a bottle of water is

hiccup, the room catering for breakfast food was rather small can become overcrowded on occasions

worst of all, we arrived at 9 o'clock in the evening, and we could get no room service, nor access the restaurant, which closes at 8

the lounge and the bar areas are also comfortable

location and the service and the bar in the sister hotel next door is very good - it's my hotel of choice in

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

the coffee bar the manager needs to be more polite with the clients, and if he doesn't know how to make a hot

we had an easy and early check in

i searched for wifi and

the hotel has a good wifi connection

it had a bar and restaurant but we did not eat there

wifi inside the room is very slow.

air condition, wifi, hot water in bath room. quiet room even i stayed oj 1st floor.

location in respect of the domain, breakfast was always topped up and plentyful, we loved the bar area as it was always quiet and lots of seats

arranged for early check in and kept luggage for couple of hours after check-out

it was a two floor duplex and the kids loved it

and no mini bar in my small room

cleanliness, the kids have their own

smell of drains. poor wifi. didn't like bathroom off bedroom. wasn't convenient for everyone.

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

lovely hotel close to everything, breakfast super

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

friendly helpful staff comfortable bed room service available

they even gave us a packed breakfast since we were leaving early

breakfast, view from room balcony, comfortable bed, room service.

wifi should be in all rooms

the wifi didnt work properly and the breakfast didnt have much variety

wifi was patchy; sometimes no signal. tv does not work

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

wifi as terrible in the floor i was on

breakfast was simple, but a very good price

breakfast is only euro 6, croissant was tasty

proximity to the sanctuary, comfort, cleanliness, view from the front room, kitchen utensils & helpful staff

get the room in the morning, we get an early check in so we can go to grotto after in the morning, they have a very helpfull

wifi was not useable

good wifi connection

early check in.. professional and helpful..

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room was noisy and wifi was unavailable in the room

no bar food either

wifi was good

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

very friendly staff that accommodated pur late check out as well as early check in

there was a small play area that my kids enjoyed, and the bar next to it was good

the bar providing for free water at the lobby is very refreshing

very friendly staff that accommodated pur late check out as well as early check in

the lobby is pretty, it has playroom for kids. it is fully renewed.

the benefit of a good restaurant bar and cafe if desired

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

good value, excellent breakfast

parking on the street was free as well

the breakfast! the only thing that i expected as 4 stars hotel to be really amazing. it was good

it was nice to have the kids space separate from the adults

facilities for kids

it s not a dislike, but there isn t a full bar that i saw.

good spacious room for families with kids

there was no mini bar in the room.

food and drink sevice at the downstairs bar wast great

not inviting if seated near the bar waiting area

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

or little french speaking staff

shared private parking.

spa was a joke

wifi was a joke, it did not work well in the lobby and i could not connect to it in my room

hotel only serves breakfast and the bar stock is somewhat limited but there are plenty of options nearby

wifi was free but wasn t very good, tv showed hardly any channels

wifi worked

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

an inconvenience we encountered was the distance of the parking area, particularly challenging due to our late arrival

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

we dint have the breakfast as we had an early start

the place was comfy and the breakfast was lovely

breakfast was super for the price of 5 euros

wifi is bad no signal in our room . air conditioned is not working.

easy to communicate with the staff and they have provided us a paid early check in facility that helped us a lot to take rest after the travelling

given early check in and late check out according to our request

no kettle in the room, the wifi was poor, all the religious symbols.

plenty of on-site car-parking

no proper wifi

wifi

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

everything was excellent except the wifi is slow.

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

hard to find phone signal and wifi is not quite good.

very, very poor wifi

the lift was out of order for tje first two fays. there was no bar after evening dinner

terrible wifi, terrible bed, tiny bathroom

nice, friendly staff, bar open until late in the evening

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

welcome and very early check in

a very short walk from all the stuff associated with lourdes itself, room was perfect with ample parking at the rear for bikes and cars

walk to the churchie stuff and eateries,, ample on sight parking for cars & motorcycles, the staff couldnt do enough to help, especially when my bike broke

secure parking.

perfect, garage for my motorcycle, but loads of parking otherwise anyway

the wifi in my room did not really work, as the signal was too weak.

the wifi is super slow and not very reliable. the breakfast is just ok.

friendly helpful staff,wifi, parking, meal plan

had problems with wifi connection in the room

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service for our pick up

wifi is excellent

air conditioning next to a very noisy bar so hard to sleep ar night

ok as away from main madness of lourdes but next to very noisy bar do hard to sleep ar night

issue was the wifi and room heater, wifi did not not work

poor wifi

great location free wifi only a few steps to the centre and grotto

the staff were friendly, good variety breakfast.

breakfast could be improved

breakfast was not worth the money at all

very comportable bed, good water service, good conditions kitchen goods and more

coin laundry on site was a benefit

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great

it was a very crowed time but he did arrange a parking space for us

it has parking

staff were excellent and very helpful, good wifi and great location

it's easy to access all the local sites by walking for ten minutes, they have free parking and parking is also available opposite the hotel

the owner was great and lovely! free parking everywhere.

nice looking bar downstairs, attached to the building (not sampled)

parking

we did not have breakfast so i cannot speak about it

breakfast quite simple