acapulco bay and la quebrada - the rooms are nice, the bed was comfortable, and the courtyard and pool are very pleasant and

the pool was nice and it was handy to have parking

location some 100m from the zocalo, nice shady patio and a small pool, colonial style decoration, efficient air-con, a helpful owner and friendly staff, an overall

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

swimming pool needs a clean immediately and topped up with water!

strong wifi connection and good air conditioning, small pool on the roof

a swimming pool and a terrace were fine.

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

ocean pool accessible by more than 200 stair steps and is full of tropical fish

the location and parking.

i really enjoyed the three swimming pools and the large terrace overlooking the bay at the upper pool

car-parking possibility

great location. spotlessly clean. great shower. good breakfast. all good.

liked the fact that there's a swimming pool for kids and the room was not bad but was pretty small

pool was also very clean which isn't always the case in mexico

value for money & a pool

there is a pool at the front in the car park area

the tree next to the swimming pool is beautiful and gives good shade.

the swimming pool

location was good, pool facilities

the swimming pool was scary

close to the beach, secure parking

i loved our room. very clean and had a beautiful view. they have a little parking lot too.

room was good. pool view was awesome.

they let us stay in the pool after checking out

liked the protocols followed by the staff to guarantee safety of the guests, the safety of the parking lot, how friendly the staff was, how clean the facilities were and the location of the

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was niceand so were the staff

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area

the staff the pool very clean.

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

we were 2 people and the room was comfortable with all the amenities. nice swimming pool!

place has a lot of rooms near the pool with little balconies—they look charming

nice pool area, fast check in/out

didn't use the pool but it looked nice and quite clean

pool was open till late

free gated parking

fantastic view. pool area is great!

the kids pool and the regular pool were great!

hotel with a good size pool

we did not use the pool though it looked nice and big

the pool not to many people was great ud83dudc4d

nice pool

the pool was filthy, very disgusting

they wouldn t do anything about it, old and broken furniture, no wifi, bugs everywhere, filthy pool, loud, unsafe environment

and they can extend for one or two hours the pool schedule, specially at night, and you can update your pool furniture for some more

breakfast are good, the pool is clean but they close it early and the sea, you can cross from the beach to the hotel

we did an early check in, staff was very helpful

value for money is good, pool area, staff is nice.

the view is amazing, and the pool is very nice. the food is also tasty.

the pool accessibility and the attention from the cleaning staff.

us to has good wifi but is all open meaning you get the noise from the lobby, music from the pool and you are not audible

crowded pool area, not able to get to use it

the pool was rather small for the amount of guests and became crowded and dirty quickly.

kids pool with rusted screws

pool bar and bartenders

old building only one pool

i like the view from my room. it was fantastic. the breakfast was good.

terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have kept its appeal and is enjoyed mainly by mexican families

the pool

rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi

included buffet and bar for a price

also, room service took a while and the club sandwich was cold and tasteless

clean, pools are great, location perfect

we got room service for breakfast and it was beautifully presented

i liked the room service. i had my bed made everyday. clean towels and clean bathrooms

was good the only thing was that the gym was not open but it isn't the hotels fault i assume

an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels and when we were leaving apparently they couldn't find my deposit

pool was under repairs & not available room needed work & a good cleaning lock box was broken

loved how close my room was to the pool, and how centrally located the hotel was to the beach

my kids and i love their food and pool and also the beautiful view

the pool, my room, the service

was terribly noisy all day long (maybe because it was new year) with kids making racket in the hallway at 6 o'clock in the morning and no one to stop them

close to everything what you need, nice hotel staff always smiling and very welcoming vibes, nice pool areas, good italian style restaurant, quiet at night, perfect for couples and families

room service menu was good price

pool doesnt feel too clean (the one in ground floor)

and even though our balcony only overlooked the pool it was a really nice view

and even though our balcony only overlooked the pool it was a

swimming pool it's very nice and the hotel it's close to the ocean

it was the best experience we ever had,nice view,private pool that makes it more amazing

the rooms, the facility and the service and the food served at pool side and beach

service from some of the waiters working in the restaurant by the pool should be improved.

access to two pools, massage/spa and beach access

a jacuzzi included in the swimming pool.

the onsite food is great, and the pools are great

i didn’t have any breakfast there this time but i had in the past and was alright

location and view, cleanliness, security , access to swimming pool and beach, valet parking

room ammenities excelent conditions, good location, nice beach area, loved their pool

need a little more variety for kids that are picky for breakfast

need a little more variety for kids that are picky for breakfast

the pool and the area around the pool are very inviting

starbucks and golf club de acapulco across street

smaller hotel, very friendly staff, nice pool, beach is beautiful but at times sea is rough so swim with caution

the pool was kept very clean and there was ample room for everybody

the pool and the view. one of the receptionists. the valet/bag-guys. the food in the restaurant.

everything was good. the room, the pool, and especially the restaurant.

spa was very good

in fact, every service opportunity we experienced was exceptional, from room service to our visits to the beach club and the sunset bar

the room, pool, mini breakfast, constant attention from staff, the sunset bar

the views are amazing. the staff was exceptional. the sunset bar is a must.

spa and people who are working there were great

convenience of beach access and pool

pathetic room service

saw a daycare

ac wasn't fully working. pool area very loud and full of kids splashing you.

more familiar style hotel, good for kids

the view, the pool, the room

the pool is dirty and waters are cloudy, at night there is no proper lighting, no sitting around the

the view of the sea is very nice, the pool very beautiful with a view of the sea.

pool bar

kids pool vicente at bar hugo at pool

the snack bar and the bar opens a little bit late.

adult pool/bar was full of kids with even some kids sitting at the bar

spa, gym, cleanness

breakfast was great, dinner/lunch options varied and staff was great.

the swimming pool and the location.

can improve the breakfast options

near elevator were noisy and pool was overcrowded on the weekend

nice breakfast, swimming pool and a corporate towel even after the check-out are just a cherry on a top of it all

good breakfast

room service could be better and maybe an umbrella to cover the sun in the private pool.

more shade available at the pool during the high heat hours!

spent a lot of time during breakfast and dinner because their service is too slow, also considering that they do not have the

breakfast was great. the people from the staff were truly amazing, really the nicest.

buffet breakfast instead of existing menu type would fit better for this hotel

the pool was beautiful, clean and refreshing

pool was clean, rooms even cleaner

one day of our stay the pool bar was completely shut. otherwise a very good stay.

didn´t like the terraza bar chairs and tables, it was a little uncomfortables

pool area was nice, room was clean and comfortable and staff were very helpful

staff accommodated our request for late check out for 1 pm instead of noontime

not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the price is really unbelievable with such a view and

service, the view form the room, the pool, the private beach, the excelent attention from ms flora the consierge, makes this vacations a

it’s like a pool

to the private beach 24hrs access to pool till 12 pm very safe exelent to park your vihicle right location beach super clean

the lobby bar could be more comfortable

general buildings upkeep, villa privacy sign not working, some small tiles missing in pool

nice sense of space in the villas with good views, high ceilings and all the creature comforts

that could improve in breakfast: better bacon (it was crispy but very low quality), better coffee, better bread, better

we had breakfast at la nao every day , it is very good , a bit expensive to be acapulco, but it is worth

every restaurant and pool is absolutely magical and curated

also around the bar was lots of comfy seating areas

i think it makes no sense to include breakfast

supposedly free breakfast was just a very simple cup of tea and piece of bread, we had to pay separately for any

booked a room with breakfast included, and the staff also confirmed this during breakfast time by saying breakfast

the breakfast so poor

location, very clean territory, amazing personnel, great food everywhere: breakfast buffet, pool bar and tabachin

like to see more of a fun bar / pool experience

very many waiters were stationed around the pool, so we had to wait a long time to order any food or beverage

the pool is pristine clean shiny and fresh with the perfect temperature

gym

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

the pool was nice for all the kids

's only one room that designed for 2 persons) window

more of on demand cons room is not a pool view, just over looks small water pond

bonus was the bikes that we took daily - once to barra de coyuca and then to pie de la cuesta

the pool is exactly what you need after a hot day on the beach and/or exploring

the shuttle was nice to the beach and bus station

the pool could have been nicer and a hot tub would have been nice

it has a restaurant and small outdoor pool with sun deck and bar service

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

it has a restaurant and small outdoor pool with sun deck and bar service

parking is spacious but entrance to the parking is very tight

friendly, kind and caring employees, impeccably clean, free parking and beautiful views

is well located on beach front ; access to the beach ; nice swimming pool for relaxing they receive pets

the pool is also very nice size for the facilities and the shaded area on the beach was excellent

i don't mind dogs, however i do mind them in the pool, around my food and sleeping beside my beach chair

cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super friendly and helpful,

and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite not being huge there's a way to park

the swimming pool is really good the facilities are always clean and the staff is friendly

sun & road noise was too much, we requested to move to the opposite side to see the back garden & pool, which was much better

pool was good

the swimming pool was