very poor wifi signal, outsides restaurant/bar very noisy on saturday night till 2h00 am.

nice place beautiful love the bar great guy working there and receptionist

location, walking distance to centro, parking, nice view on a park from room 212, good shower, nice colonial

good location, parking, impressive construction

place has a small gym and they include breakfast, very convenient if you are travelling for

wifi not working; etc

tried to get room service and got no response

room service could use some improvements in consistency and customer experience

salad from room service

wifi was little weak

sometimes the wifi was spotty

parking and those stairs are a little hard!

the parking

only parking is on the street in front of the hotel, but the tourist zone of zacatecas is a very clean

advertised as with parking but you ll have to go park somewhere else.

if your driving , the parking lot is so tight

location was great, good food, free parking.

excellent location, very clean rooms, friendly staff, delicious buffet breakfast.

very decent breakfast

wifi didn t reach for the room, iron wasn t even included in room, staff wasn t helpful at

wifi, hot showers, safe in the room, working desk with lamp, king size beds in some rooms and two

i wish they had a gym. overall location amazing includes the parking.

liked that breakfast that was included and the options they gave you

clean and the breakfast was delicious

parking wasn t on property

comfortable. great breakfast. close to centro and everything

only complaint is that the wifi was unreliable

the hotel was located in the center of the historical area - with secure, free parking across the street

free breakfast was yogurt, fruits, juice, bread and coffee

a balcony, and better yet they gave me a terrace with a beautiful view of the city, it has a nice parking lot

breakfast buffet was the best. and i could walk all the attractions.

food at the restaurant and room service was delicious

the staff was friendly and helpful, the restaurant had excellent dishes, and the bar built in the old bull pen

getting a hold of room service was a bit tedious but finally met with success

wifi was very poor

great location a short walk from the historic city center. valet parking.

parking lot is 4 blocks away on a very steep street.

friendly atmosphere and great location. nice breakfast, and also i liked the parking facility

i enjoyed the breakfast and the spa

the gym is sma l

friendly atmosphere and great location. nice breakfast, and also i liked the parking facility

the staff was fantastic and very accommodating, the breakfast was excellent

said that the woman responsible for laundry have her husband died in a car accident

the desk staff. always were reported about wifi not working. did nothing about it!

comfortable and a short walk to the historic center. delicious breakfast buffet. easy parking.

parking, 10 min walk to centro, easy to find right on the main highway, staff super nice, breakfast

you can get some rest here while feeling safe plus free parking

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to

location, the bar area, very comfortable beds

is up there as expected from previous experiences in emporio hotels (valet parking, front desk, room service

unreliable wifi; outdated televisions;

bathroom needs to be updated. gym needs to be updated with current devices.

the same trash from the first day i got there until checkout, instead of picking up the trash and laundry garments

my family was charged for breakfast even tho booking

breakfast was excellent but very expensive

fair price, good wifi, easy parking, convenient for drivers and for the cable car.

nice helpful staff, free easy parking, good views of the city, clean

location is great! parking was good, no issues. good hot water and good water pressure.

underground parking looked like the set of a horror movie

badrooms too old and not enough place to hang things better information about how to enter parking

gated parking

we just made it into the parking lot arch

had difficulties connecting to the wifi

the bar had an enjoyable smooth jazz band playing in the evening and the bartender served me some

the room is huge and well equipped with a small kitchen

the parking was confusing but very convenient

we stayed in a villa, very spacious 2 king-size beds, a sofa, small kitchen with a table with four chairs, 4ft

the gym equipment was a bit old and damaged

there was no hair dryer in the restroom or room service options

ordered room service and the food was surprisingly good for a hotel

the breakfast is just ok, they always run out of beans. also they should have a waffle machine.

loved the green chilaquiles and room service. excellent room size

the breakfast buffet was delicious and fresh

good breakfast and wifi speed had enoght speed. i will next time this hotel too .

very good price, smooth checkin and checkout, clean and confortable rooms, nice breakfast

2nd when i spoke to staff on the phone about a shuttle to the airport for drop off she said it was fine i just

the wifi could have been better.

there was no breakfast

wish room service was available in the am just because i have kids it is sometimes harder to go

no problem of parking , clean

isn't an elevator from the underground parking lot to the main floor

the gym was next to my room and it is very noisy

good wifi

swimming pool bathroom restaurant

the hotel also had a nice indoor pool, fully equipped gym, and a reasonably priced breakfast buffet

parking security is paramount and the hotel compound is quite safe and spacious

facilities are very nice, the inside pool is very convenient

room service and restaurant food was great.