is pet friendly

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till

the spa was closed which was a primary reason for choosing the hotel

the bed and the breakfast were excellent. the swimming pool too.

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

toilet and shower are sub-optimal and less convenient. the spa was not operating.

also, room service is only available during their restaurant hours

great pool area, a good restaurant, and comfortable rooms. wifi and free parking.

desk had horrible attitude and room service took so long even though in room it s says in less than 30 min

the wait staff at breakfast could not have been more pleasant

i would have liked to include breakfast

they have a huge pool with a slide. the breakfast and dinner was good.

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

pool

machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was

clean, comfortable and good breakfast

friendly staff. great breakfast..comfy bed

wifi was not working , the ac unit in the room 427 leaks water it's a hazard i couldn't sleep right

cold water in the pool, breakfast (avg)

rooms were big, very comfy beds, lots of hot water in shower and the bar /dining staff were super attentive

pool water was not heated .. the wifi was not working

location - the lady who made breakfast eggs

bar and restaurant prices were exorbitant

gym could use a little work.

exquisite attention to details two wonderful pools in a small luxury hotel refined dining and bar great sunday

everything was ok. the breakfast, the pool, jacuzzi, the room really confortable and nice.

spa was relaxing, even if some facilities were closed

the facade and exterior are beautiful and it's nice to dine by the pool.

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff

the breakfast was very plentiful and satisfying

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started

when we went down to the bar/restaurant, no one was there

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

no wifi at all even though it was promised

wifi and the breakfast was cooked well but the accompanying buffet items were not very appealing

wifi was a bit sketchy.

no wifi whatsoever. they couldn t give us the right password.

we came by car but decided to leave it in the hotel s parking lot and moved by taxi instead

the hotel is very clean and you get hot water and wifi all day without any

parking was not a great scenario, but was understandable due to the location

stuff (they even took me to the bus station as the guy was on this direction) and awesome breakfast

they offer breakfast up there for an extra fee but it's not expensive at all and worth it

parking was very tight

the owner who insisted we were wrong but there is no denying that their ad says things like a kitchen, coffee

parking spot entrance a bit uncomfortable but

our room was next to recption and parking lot so it was a bit noisy.

wifi was slow, broke down and pretty much non-existent

did some laundry there with quick turnaround and reasonable cost

noisy at night because they do laundry at midnight

fresh cooked breakfast everyday comes with the stay

hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious

reservation included breakfast

the construction is not attractive at all and the garden, common areas, corridors, stairs, parking lot are awful

uphill parking but was totally ok

limited parking when you

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

the best part by far was the bar staff in the speakeasy-esque bar downstairs

the bar and street are very loud at night

fast wifi

cost, friendly staff and 24 hour room service

irregular wifi connection in my room. great signal at the lobby and restaurant

they put us betweent the laundry room and break area for the employees

we also did not like that we did not have wifi in the room, just in the lobby

despite having multiple wifi names, not a one of them worked, even after using the passwords over and over

wifi didn t work neither did the televisions

third floor walk up. no big deal. wifi only works on first and second floor. no niggie

room was close to laundry smelt laundry oder till evening

wifi was really slow

the bedroom smell a bit weird and there was no wifi

there is a bar infront and many drunk people speaking outside the room

wish they had room service food.

smell of laundry detergent in the room, didn t go away during our 2 night stay

wifi code provided and the fan already installed, room was cleaned and comfortable.

internet connection, although it seemed we were connected to the hotel s wifi most of the time, but the signal

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not

rooftop bar with stunning vistas

the rooftop bar was closed

it would have been nice to have a bar available in the hotel before 6:00pm.

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

a pool or jacuzzi within the property would have been nice to enjoy.

we looked at laundry and an alley

the front desk didn't communicate with the parking

breakfast was included and it was very good, wifi perfect

the bar was classic, and the bartender made very good margaritas

wonderful cafe, full and tasty breakfast included in the room rate

wanted to use the spa facilities, but did not seem to be open as listed.

coffee maker not working, and had to get helped with wifi

hotel has a small pool and jacuzzi

was amazing, pool is small and intimate we had it to ourself most of the day- the bedroom was nice and clean-

the wifi doesn t work most of the time

wifi only in public areas

excellent value, faultless, good breakfast included with additional options

stayed here because it is pet friendly (for an additional fee)

wifi is very slow, no heather and ac.

the breakfast is so good with fresh fruit

it wasn t for me calling about the parking i would probably be lost, however if there were to be signs pointing

bar across street had music until 3 am and then the people from bar were yelling after bar closed

people were talking and kids were shouting in the hotel even after 11 pm

unfriendly staff, poor breakfast , no wifi in rooms , largely overpriced

near city center nice view from certain rooms private parking

wifi in our room only able to catch in lobby

kitchenette in our suite was not really a kitchenette, as the stove and oven do not work

wifi did not work one day we were there, was very spotty

and our two children but only got one seat, which meant there was nowhere for us to sit once the kids were asleep

need to get the elevator working! wifi needs a little boost in strength.

wifi was not strong in our room, and part of our space was taken up with a kitchen that had no

room was dirty when we checked in, they offer a parking lot but no valet parking to take your car to the location

receptionist very very unpleasant and rude. wifi signal not working in the room.

the bar closes too early.

the pool

wifi wasn t available in the room because of the routers distance

the pool and the staff

amazing place, its so beautiful. pet friendly

swiming pool

the pool looked very nice and is a good size (it was cold and rainy when i was there)

no ac and the wifi breaks down

the second day they didn t give us towels because they have a problem with the laundry

they provided parking in front of the hotel which i appreciated

loud noises all day long, spa closed, wifi didn't work well and the whole rest of the hotel looks like it once

gym was non-functioning. what little equipment was mostly broken.

parking in front with security