the swimming pool area is nice but the area with indian marble statues and fountain needs maintenance

darryl at bar was very helpful & friendly

location and easy parking, friendly staff, clean

was great, maybe the chubby guy at the breakfast needs to learn about customer service, the girl was great,

twin beds are for children not adults

they say on the booking that they have laundry, and on the reception is even written the same, but they don

our kitchen drain was very slow and the washing machine backed up

the breakfast was very good and the pool is perfect

the small beach and new pool and bar were a welcome touch

mini-kitchen was perfect, we cooked our own breakfast

that same concierge told us that there is no laundry service while on booking

the location and the bar !!!

the pool is not very big but really pleasant, water temperature is on point

larger pool

wifi was good, room was clean, the on side restaurant was really good; food was tasty and staff was

location, friendly staff, they provided beach towels, parking available, and an ice machine for your convenience

the gym

location and breakfast

the pool and space around it were

parking lot small

we sent the clothes to the laundry and they said they would return them in the afternoon, but they only returned

about getting any help from the staff in any way shape or form on anything that you need from laundry to where

casino. location

good wifi

on my first stay i got a room at the second floor with windows, but has a terrible wifi connections in room

confortable and cosy hotel, perfect little swimmingpool pool and nice with 2 chairs in front of room if you

excellent wifi, small but good pool

was excellent, + kitchen made omelettes, pan cake etc

a small bar near the pool would be good.

easily accessible by car, plenty of parking available

delayed to return laundry 4

there was laundry next to us that we made use of and also parking was easy on our own floor

room mentioned a kitchenette but we didn't have a stove

draws in the kitchen had bread crumbs i think the manager of the hotel need to have someone double check their

other side of the street (although no longer accessible there because of the building being built wifi worked

the room and hotel decor along with the infinity pool were particular highlights

location walkable stylish amazing pool comfortable rooms

didn t mind by the bar at the pool might be loud if u are a light sleeper or have young kids in bed

the wifi was very strong in the guest areas

didn t mind by the bar at the pool might be loud if u are a light sleeper or have young kids in bed

we used the laundry service of the hotel (15 usd) and everything was perfect

the bed was comfortable. the rooms spacious and i loved the available kitchenette.

to say something, the parking could be better

didn t really use the pool, it is okay but not great and with so many nice beaches around you wouldn t want

i liked that the pool was out back of the door and there was a patio

the wifi works well

the wifi only work good near the door

roof terrace and private parking

our room had a basic kitchen where it's possible to prepare breakfast and simple meals

everything is spotlessly clean, and everything works well from the plumbing to the wifi

my kids loved the pool and jacuzzi

the room was super nice, and we had a great view. the pool area was nice and relaxing.

parking was limited and the casino security yelled at me for taking a non-reserved parking spot.

new and clean, food bar great, nice staff

when the pool close at 7 pm you can t relax more at the pool 9 pm because it s close

no coin laundry machine was available. this will be very helpful for family visitors.

menu at the pool/beach bar has limited options although what i had was good

we loved having a private pool area along with a private beach, all with a great bar and light menu

the starbucks and gym and man-made infinity pool! nice bar and pool/beach on 2nd floor

da casino is real nice

beach access and lovely snorkeling and pool

for being a small, boutique hotel, the pool and beach areas were very crowded

few laundry pods should be included

parking is also difficult to find so highly recommend renting a car at the resort as they have

not so easy to park sometimes, but that was not an issue for us, we always got some parking around 100 meters

the beachfront pool is amazing, and the sea is easily accessible from scuba lodge

while the infinity pool is small, cannot beat the view from it

i love that there were washers and dryers as i am a traveler who dislike travelling with soiled laundry

laundry came in handy

ambiance, large spacious rooms, restaurant & laundry facility on sight, comfortable bed, nice/helpful staff,

casino on the premises

the room was comfortable and quiet. service at bar and reception was good.

there was unlimited coffee and machine and an honesty bar where you could have beers, wines and spirits

loved the beautiful grounds and especially the spacious pool

pool was serviced daily and a pleasure do to the heat

also parking was very easy

the parking facilities were great and the location of the hotel was ideal as there was a lot of

laundry service was too expensive and charged per piece, rather than by bag.

you can find several restaurants, beach volleyball, a gym, tennis courts, a really nice swimming pool, and a

room service didn t exist

the beach bar staff were really nice

bar that was open 24/7 by rif had a employee did not treat us kindly he didn't do his work with

no laundry service on weekends.

upon arrival, we had to carry our luggage from the parking lot to the hotel reception ourselves, something

we traveled with kids and the sea was perfect for a toddler, very quiet and the beach is white sand and very

30 pm service in the bar was slow, when we ordered our happy hour gin and tonic the bartender said very casual

restaurant: waiting service too slow pool bar: the nonchalant staff - they were chatting without consider the

wish there was a microwave in room and a laundry room to do own laundry

paid for laundry 27th was told i'll get them back the same day, was forced to collect my dirty laundry on

i ask for one,room service closed at that moment

wifi was great whether you were on the beach, in your room or anywhere else on the property

the water park was fun to do

i had to pick one flaw, i would say the timing of the meals at restaraunts was slow (not breakfast)

the breakfast option is a must. the menu had a lot of delicious options and mimosa bar.

no connection of the gym / fitness machines to the internet or tv

small sized swimming pool, but the sea water is nice and much to see with snorkling, so who cares

my 3rd this particular room didn t have beach access and the pool was freezing so we didn t use the outdoor

breakfast was good, and free self-service laundry.

several laundry facilities onsite

having to take a taxi to everywhere was a change! they need a shuttle.

useful shuttle services (to the city centre, to the beach and to the supermarket) were provided by the

free parking

the pool area is nice and relaxing, and sometimes staff even came by to ask if we needed anything

worth to go especially with kids as they have facilities such as changing areas and a lovely big tree shade,

there is plenty of parking in front of the hotel

i stayed with my 2 kids and the rooms were huge

only things that could have been better was the wifi, which gave a bit of trouble the first few days

tropical garden, the pool and the bar of the pool

basically i had to go there every day because they have better food, beach, better drinks, better gym

in the pool area was slower than desirable and you had to approach the bar or grill to order

room service that never came, no toilet brush, cheapest toilet paper imaginable, huge tv that has

poor value for meals at breakfast, the additional items that could be

use the laundry

no laundry facilities on site for guests

big pool on the main pictures of the hotel is not available for normal people

- if you're travelling with kids, i'd say that the kids club is the strongest selling point of this hotel

i didn't like losing money at the casino as well

how ever the day before towels wasn't replaced because some laundry problems

kids laughter and playing around woke us up early on one ocassion

salt water pool at our building was lovely, ringed with tropical plantings

had to order at bar and pick up my own drinks and then get harassed for a tip

the bar and food service is just exceptional

downstairs you can do your own laundry which cost about $ 10,- for washing and drying

easy parking, amazing room

didnt use the kitchen but we had more then enough itensils to make use of

an ac in the living room / kitchen wil improve the stay at this facility.

appartment with good beds, amazing pool, just a short stroll away from mambo beach, great service; very helpfull

two laundry units for the whole resort , one out of order.

meanwhile it s 4 ppl in a room ( 2 adults & 2 kids) and i m asthmatic

the kids really enjoyed the pool and beach area

perhaps a slide in the pool for the younger kids

only negative experience is the too many disrespectful people/ kids around/ in the 50 m pool, making lap swimming

security man came and pointed at sign kids weren

small kitchen with minimal supplies.

kitchen is fully equipped

beach, restaurant, location, pool, hot tub

beach, location, clean apartment, fully equipped kitchen, balcony, ocean view

even though we only used ac at night on low, ran the dishwasher 3 times, did not do laundry and were conscious

they don t have laundry facilities (some rooms have them but ours didn t and there was not public laundry

so if you didn't bring your laptop to your vacation and you have 2 kids who wants to watch the tv, you're toast

also other personnel we met were friendly, especially the waiter at the golf terrace

kitchen was well appointed with everything we needed

staff was helpful and nice and even made early check in possible

nice room. frendly staff. pool and sunbeds

wifi worked well

website was misleading, it stated room service daily, closets in the room , cable tv etc but when twice my room

sometimes parking can be a bit of a problem

cleanliness, service and convenience, well maintained, parking

key) the front desk as we checked in was nice but then said we had to find our car in one of 3 parking lots in

wifi, room, airco, the view, multilingual and friendly staff, facilities,gym, pool and let's not

there were a bad stench while at the pool area. the dinner was horrible

with a great gym and close to a small supermarket

service at restaurant and bar is very slow

the papagayo restaurant to dine expensive and bad service. it was good service for the pool

wifi a bit sketchy. they're working on fixing it.

i also like that she provided a little kitchen as we had some food to cook although rather small in size not

guests can make meals in the kitchenette that has a refrigerator, a microwave and a tea and coffee maker

offer a kitchen, however they charge us$25 per room and this is not stated in the main page of booking

the bathroom door was broken and could use replacing. the kitchen was too small

laundry room times are limited to whenever the staff is working, so if you need to wash your

soap, dish cloth - coffee machine was not nespresso and no coffee or tea supplied - no iron or laundry facilities

laundry had to be done by yourself, no one explained anything about this, it turned out you had to

no wifi in the resort, only in rooms

great location, nice pool area for kids, kitchen supplies.