lobby has a pool table and was able to play a few games with the wife

great pet policy. comfortable rooms and good location.

the door to the back parking lot would not open with key card and had to go all the way around to the front

pool wasn't heated it was very cold my kids could only swim for a few minutes but i will definitely be

i really liked that it is pet friendly close to shopping and close to places to eat

they have laundry facilities and a little store

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

i asked for laundry bags and they told me they didn t have any

the room was very nice and the bed was super comfortable!the breakfast was good also!

the gym was great. breakfast was good and the staff (lisa) at the front desk was awesome!

complimentary breakfast is served daily and is quite nice

i didn’t get to eat breakfast. i enjoyed the pool. i wish hammocks were up though.

rooms are nice, the breakfast and pool are awesome!

laundry facilities weren't working properly but the front desk clerk did her best to fix the

its quiet, safe location is paired with ample parking, clean rooms, and friendly

pet friendly clean updated appliances comfortable bed didn t want to get up in the morning!

no wifi. cards wouldn t open doors on sides had to use main entrance

have been nice if there was an entrance towards the back side of parking to avoid having to walk all the way

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

the laundry facilities were all out of order here

laundry room dirty and dryer not working properly no vending or ice on my floor

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

the beds were so comfortable the swimming pool was amazing

there used to be hair braiding and temporary tattoo stations around the pool area for kids but not now

after checking out, we went out to the parking lot to find our back window had been busted out in my husband

not a lot of parking at front but was ok

everything was amazing they were nice informative great parking etc.

was someone in the room above (kids, i think) jumping up and down on the floor and that kept me awake for an

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

comfy beds and good breakfast

nice staff, good beds, nice pool

walls were extremely dirty where we had extra tv space for the kids

breakfast was good pool was warm

wish it has a place to do laundry!

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it had a place to do laundry!

clean, breakfast was good, amazing staff

specifically picked this hotel because of the nice pool, we literally stayed at a hotel instead of driving back

clean and staff was very friendly. breakfast was also good.

booked 2 rooms here for my husband and i and our 6 kids

pool, gym, breakfast shut down due to covid but no mention of that in listing

breakfast was excellent, and the variety of food was excellent

breakfast swimming pool game room

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

bed was super comfortable and big the hotel staff was professional and extremely nice and breakfast was excellent

we don't always need the kitchen but it's sure nice to have for when you do

the breakfast was not quite done.

it was great having the small kitchen with included dish-ware, silverware and few extras to make your own meal

they had cookware for us to use and the laundry was free

liked the kitchen area in the room, the recliner chair, cleanliness, the guest laundry and the location

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

room (208) is directly over laundry & got exceedingly warm during the night

dryer in laundry room broken

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

friendly staff!! and pet friendly

hotel was in excellent shape, clean and new: nice flowers on the parking lot, very clean and comfy breakfast

the pool would have nicer if it was warmer but still nice.

we liked the outdoor pool and thought that the environment in the hotel was both quiet and relaxing

the pet order was strong and the breakfast was mediocre. will not recommend to anyone

pool was supposed to open at 9 am and my kids really wanted to swim before we left, but they were

liked their breakfast buffet,internet and parking

love the breakfast options. excellent staff. fitness quarters had several options.

pool and jacuzi needed cleaning

pool area clean with plenty of towel, chairs nd tables

it was cold and snowing outside but we enjoyed the heated pool indoors

the breakfast, and that you have an indoor pool

there was a harley davidson shop across the parking lot

staff was very friendly, especially the little lady at the breakfast area, she was a real doll

excellent breakfast

breakfast was good but way overcooked.

great value & the breakfast was actually good

comfortable and pet friendly

laundry facilities and detergent/dryer sheets available for purchase @ front desk

breakfast was very good

clean, friendly staff, pool was well taken care of and heated

parking lot

employee is always smiling, making you feel welcome, breakfast was awesome, kids enjoyed the swimming pool

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

laundry room was a huge factor for us

no change available at front desk for laundry although sign in laundry room said it was

think her name was merdicela she checked us in while i had all three of my kids in the pool with my son austic

carpets in the room and in the second floor hallway was dirty and stained

onsite laundry is normal size machines

room we were placed in was right next to the units for the kitchen and air-conditioning

the breakfast too was fantastic and the fact that they have a bar and restaurant inside yhe hotel made our long

flat pillows and loud kids yelling all morning

conveniently located in lubbock with a great breakfast.

the beds to see if there's hair in the sheets, dust in the room and cleanliness of the kitchen area

breakfast was delicious & with lots of

didn't eat breakfast. the location is great which is only a 10 min drive to tech.

large open room with complete kitchen made it a very nice stay.

walking distance to fast food, indoor pool open late.

the pool closed at 9pm

close to university . nice restaurant. shuttle to airport.

bathroom was very clean excess of towels very nice nice bar very nice and friendly employees

these girl's work hard and i know the young kids from the party that had was not very friendly to any of these

we have really enjoyed delicious breakfast with excellent omelet bar in the lobby, which was quite super tasty

they are pet friendly. very friendly.

wifi that was provided by the hotel was poor, very low strength

kitchen table formica was chipped and the repair was shabby

put all the baseball kids upstairs and they were running around

the breakfast it was close to nine o'clock and my kids were in line to get breakfast and the staff trashed some

that u had to buy your breakfast

were people drinking alcohol at the pool and a guest was letting their child throw up in the pool and keep

close (walking distance) to a lot of different restaurants and i saw a pretty decent indoor pool

of hotel it talked about there being an 'inferred complimentary' breakfast as well as a bar in the evening

due to covid 19 no pool, gym, or breakfast. elevator was out of order.

and there was no laundry bags

sliding glass door had a broken lock and the fogged glass did not allow for good privacy with the kids and

i didn't like the pool inside, i guess that was the only thing that i didn't approve of

the staff asked the family to keep the noise down, but the kids were just excited and it was hard for them

when we got into town which was late, with my tired kids we didn't have a room, for the 2nd time

the breakfast is

very disappointed due pool not opened they wanted me to walk to another hotel to swim

letting people know the pool was not opened before booking

poor pool and fitness center

very clean,clean pool

laundry on site

pool clean and water cold and refreshing

they didn t even have a coffee bar for guests in the morning

wifi did not work so i had to use my hotspot on my cellphone to do any work

comfortable bed, good channels on tv, pool.

and can do laundry here

breakfast was very good and a free laundry room

breakfast was great with a variety of foods and drinks.

the kitchen is basic but has all the essentials, and the bathroom is large

excellent hot breakfast despite covid environment

was excellent except there is no change machine for laundry nor did the front desk have

everything except the laundry mat.

laundry mat because it was taking my quarters and the front desk was not returning my money and the

soon as something ran out for breakfast, they were already working on getting the next pan out

enjoyed breakfast, and found the overall hotel very clean

no laundry the hotel was a little dated and dark it was noisy because of the birds

too loud, no laundry on site, loud neighbors in adjacent property.

one change our bed or ask if we need it room service in 3 days

wifi worked great.

extra friendly staff, clean room, and they did offer a breakfast box to go

of rm 134 is close to tan exit door, laundry room and ice machine

the room was clean and the shuttle bus was flexible with times

breakfast and bar the pool and fitness was the best things there at the hotel

the pool

limited parking

tv would randomly sign me out of netflix in the middle of the movie and the wifi was often lagging

the design of the center courtyard with pool and access to the restaurant were very convenient

parking

the parking

well maintained , great staff, resturant and bar on the property

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

comfortable and decent breakfast and the laundry room is great

pool was closed elevator was down no waffles for breakfast laundry was closed

laundry was closed

laundry room was closed

was working no elevator no pool no ice machine and the refrigerator in my room was not working as

breakfast was closed before closing time

a few things are broken (soda machine, laundry).

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

staff is very friendly, rooms are very clean, breakfast was hot even at 1030am

00 per pet, with a max of two

exit door by laundry: trash can overflowing and nasty

no clean towels never got any they said employee that does laundry didn t come

not get clean towels everytime we asked they were doing laundry

staff were mean the workers behind desk and laundry

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

laundry machines are not big industrial one, they were smaller than one i have at home.

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

there was a guest laundry area, but we couldn't get change from front desk to use facilities

clean and kind staff. fun pool for kids.

no soap, laundry bag in the room

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

clean and better breakfast than others. friendly staff too

the pool was well maintained

sheets dirty, i ask for new white sheet and he said laundry close 2 pm and they don t have one

laundry was closed

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

no pool or laundry

no laundry room