disappointed the bar and restaurant were not open and there was no laundry service available.

the gym (fitness center) was missing numerous dumbbells.

the bar closed after 22

we took a chocolate bar from the mini bar which could have been free to compensate for the dirty underwear but

there were no catering facilities or bar at all.

loved view of sunset from room. close to supermarket and laundry mat. nice walk into old city

some of the expected facilities were missing, however eg laundry, evening meals, coffee/bar snacks

dissapointed the bar was not open when we were there

no tea and coffee facilities in room. bar not open.b

hot breakfast was luke warm so they need to address that the taxi the hotel ordered to get us to the

do not have laundry done there, it is ridiculously expensive as is breakfast if not included in your room fee

got a bit expensive when you add parking and pet fee, but worth it.

had a room directly above a night bar so the noise was disappointing

the gym needs upgrade

the staff was great, breakfast was excellent, and the wifi worked well

poor wifi reception in the room

breakfast mediocre.no wifi in room.no one on duty overnight.

i wish there were laundry facilities

the wifi & aircon all worked well,& the bed was comfortable

wifi was good

poor wifi

and kind she arranged for a massage, spa service, taxi, bathing suit purchase, directions, laundry

did not work and staff were not interested, no manager to be seen, laundry pickup advertised but when asked

basic continental breakfast supplied in the cafe attached to the hotel

lovely spa area and amazing massage great cafe and delicious food it was just what i needed for a rest day

although it is a spa hotel, pool usage will be extra charged

toilet smelled bad all night noise from next door all night dont do laundry

very great location.. laundry in one day... near and clean.. lovely!

they now charge for the use of the pool.

spa / pool facilities excellant

indoor pool, jacuzzi, steam and sauna as well as comfortable room and great staff

gave me the sense of what it was like to be here two hundred years ago (although the plumbing and wifi were very

options, the decoration of the floors is really interesting, a lift is given, tv works well, wifi is good, there

clean, comfortable room with good wifi

we stayed 3 days, and they could have spared us a second bar of 5x3x1 cm soap

the hotel is pet friendly.

was listed as having laundry service however this is not available at weekends & holidays

good size room , very central, free wifi , car park close by.

also, we booked for us and our children, and were given a room above the casino, and so couldn't rest properly

food was great. the bar was fun and the staff the best

onsite parking was a little expensive

the hotel offers a laundry service which we unfortunately found out too late to use it

efficient laundry service, even on a sunday

they have laundry service and they deliver our clothes to the room

when my husband called room service they literally said we are very busy tonight

good, but fairly pricy, breakfast, wifi fine

laundry was unavailable

very good breakfast with many choices

although the wifi was connected the signal didn't reach my room

beautiful hotel with parking, great location,and delicious breakfast.

the parking was great - a secured onsite parking at the side/back of the hotel with generous wide

fact that laundry pickup isn't until 9am

making facilities (commonly lacking in spain), no toaster, no tea towel for drying dishes etc, wifi is deplorable

could have been more utilities laying around in the kitchen by standard

we only stayed a night, so didn't use the kitchenette, but it looked like you could stay for weeks and be very

for the kitchen utensils sucked a little

laundry is overpriced but it s clearly labeled so nothing to complain about i guess

only five star hotel where i had to do my own laundry ands hang it up to air dry

i had a luke warm greeting and when i called for laundry service no one ever showed to take my laundry

everything was perfect: personnel, restaurant, room service, etc

the breakfast is a bit mediocre but that aprt it is a fabulous

no wifi in room for all three days. a bit far out of town.

room was great to travel with kids.

room was great to travel with kids.

it's clean, beds are confortable, it has a gym and staff are competent.

room with minibar, good air conditioning very good breakfast, plenty of choices good wifi free parking in front

the wifi disconnected regularly and i couldn t work easily but it s not a big deal.

wifi continuously drops out

it would have been nice to have a bar that was open a little later than 11pm

shared the hotel bar and restaurant as a cafeteria for hospital staff and visitors

the wifi was excellent

big rooms. clean and tidy. good food. swimming pool.

the wifi signal was hard to pick up and could have been faster and/or stronger

breakfast staff were a bit pushed with coach loads of kids at a sports event

good gym and nice staff to help you

room, with uncomfortable beds, and terrible wifi, the reception did not pick up the phone when called

i arrived i entered the bar / cafetaria area and it felt like a warm welcome