i arrived i entered the bar / cafetaria area and it felt like a warm welcome

hotel, very easy to find and parking is right in front of the property

with it being off season reception not manned full time and same for bar and restaurant

great spot lots of parking

room was ok, bathroom facilities were good. restaurant and bar facilities ok.

disappointed the bar and restaurant were not open and there was no laundry service available.

the gym (fitness center) was missing numerous dumbbells.

no food or bar options on a monday.

we took a chocolate bar from the mini bar which could have been free to compensate for the dirty underwear but

good shower and wifi

loved view of sunset from room. close to supermarket and laundry mat. nice walk into old city

some of the expected facilities were missing, however eg laundry, evening meals, coffee/bar snacks

did not have breakfast - we re english - english breakfast tea would have been nice

very friendly staff. we arrived early and we allowed an early check in

advertising a restaurant and bar not open at weekends

poor wifi reception in the room

breakfast mediocre.no wifi in room.no one on duty overnight.

was listed as having laundry service however this is not available at weekends & holidays

hotel in leon in the future, so close to both the 'humedo' and the 'romantico', the superb tapas bar areas

excellent breakfast, good choice of food good parking, easy access very helpful staff on reception hotel in

wifi was free and fast - but to access it was really inconvenient

car parking comfortable bed, great shower. location centre town

the hotel offers a laundry service which we unfortunately found out too late to use it

efficient laundry service, even on a sunday

they have laundry service and they deliver our clothes to the room

wifi which was complicated to connect to and even when connected kept dropping the shower over bath

didn t have any free area to sit outside of the rooms , and also the wifi had many issues around the whole

they have managed to seamlessly integrate modern wifi/minifridge/television without disturbing the

nights private parties booked so noisy and couldn t use bar or restaurant facilities

pet friendly. location also very good.

excellent wifi in

gave me the sense of what it was like to be here two hundred years ago (although the plumbing and wifi were very

i wish there were laundry facilities

the wifi & aircon all worked well,& the bed was comfortable

wifi was good

poor wifi

do not have laundry done there, it is ridiculously expensive as is breakfast if not included in your room fee

the pet fee was higher than expected, at 35 compared with the standard 20 at other chain hotels

it's pet friendly and in a fabulous location with convenient car parking .

and comfortable room, easy access with on-site underground parking for car, small on-site gym

gym a bit bigger but this is ideal for this amazing

very great location.. laundry in one day... near and clean.. lovely!

toilet smelled bad all night noise from next door all night dont do laundry

we chose this hotel also because of the pool that you need to book separately but my son really enjoyed it

fantastic location, comfortable room and lovely bar for late night snacks and morning coffee.

not disadvantage, but sauna could be more hot, and would be nice if kids of school age could also go to spa with

i had a luke warm greeting and when i called for laundry service no one ever showed to take my laundry

only five star hotel where i had to do my own laundry ands hang it up to air dry

laundry is overpriced but it s clearly labeled so nothing to complain about i guess

we loved the sophisticated bar because it s very hard for us to eat as late as spaniards and the bar had

the free parking and the very hospitable staff

laundry was unavailable

wifi

i dind't had dinner, but an excellent breakfast well varied and of good

beautiful historic building, lovely spacious room, good breakfast, fastest wifi i've ever seen.

when i arrived the wifi wasn't working on my phone, and the front desk staff person was so incredibly caring

and kind she arranged for a massage, spa service, taxi, bathing suit purchase, directions, laundry

did not work and staff were not interested, no manager to be seen, laundry pickup advertised but when asked

well located, behind cathedral great spa, hydrotherapy pool in a must for pilgrims excellent cafeteria open all

although it is a spa hotel, pool usage will be extra charged

1. room is a bit small 2. wifi is not very reliable

room was great to travel with kids.

shampoo/soap) - no on-site bar/restaurant (only in limited time periods, such as breakfast), no room service -

good wifi in room

room was great to travel with kids.

- nothing memorable or exceptional, wifi doesnt work, but thats a common problem in spain/europe

fact that laundry pickup isn't until 9am

me this is the perfect hotel in leon, and it includes a kitchen for long stay periods

shower was good, wifi was solid, would definitely recommend this place

clean, and it was really nice to have an evening in watching tv and preparing our own meal in the kitchenette

could have been more utilities laying around in the kitchen by standard

large, smart room; direct access to city via regular bus service within 100 m; strong reliable wifi; excellent

wifi coverage in the room although this was a first floor

it would have been nice to have a bar that was open a little later than 11pm

shared the hotel bar and restaurant as a cafeteria for hospital staff and visitors

food in the restaurant and also it was overcrowded with kids and their parents playing in a football

comfortable beds and big room - parking next to hotel was free and save - swimming pool has nice size and has

floor had different wifi (free), which was not very strong, wouldn't be great for business use as it often

first room smelt of cigarette smoke so they moved us and the wifi was very bad the whole time we were there

free parking was a plus

a little far out from town but east in a taxi. bar never open while we were there