place for the price i love the location,pool,and staff but i do believe the place needs renovation and easier

fleas outside of pool :(

the pool seems under kept.

they have beach towels/umbrellas/chairs to lend you for the beach and the free breakfast is delicious

the included breakfast out by the splash pool

breakfast was quite tasty and traditional

perfect location in centro, with nice indoor/outdoor cafe & bar below

the pool and the view!

the eggs were great and the rest of the breakfast buffet as well as the wait staff

they have nice sized spacious rooms with kitchen but extra $50/night

hotel has a great roof top pool and bar with a great breeze

small parking lot. the room was very small. hard for two people to move around.

infinity pool, food and drinks and location

small pool at top of building is accessible by elevator

nothing at all.. no complaints. just wodu the spa was open sudnays.

staff were friendly, room as clean and spacious, wifi was a good speed.

the restaurant serves delicious food and the bar serves great drinks, both alcoholic and non-alcoholic drinks

good economic laundry service

we also appreciated the option to drop off our clothes for laundry, which was handled by an external service

palm tree obscure view in front. 250% markup for laundry...rip off.

had one day laundry. great location. paid a little more but had great ocean view.

the proximity to everything the bar restaurant pool the common area with the birds was amazing and the security

friendly, nice pool, excellent laundry service, secure parking, good value.

room view and parking. friendly staff and pool.

driveway down to parking area behind the hotel was a little tricky to negotiate on a motorcycle

the fact that i had to request clean towels as room service only left me 1

i love the view the pool and my two daughter's enjoying to much

i didn't use the in-house spa facilities, so can't comment on that

price is high and quality of room is not satisfied have a bad smell of spa oil.

spa price are good

pool was nice.

they dont let us bringin some beer when they closed the bar at 11pm

it was awesome and the pool

the kids were tired if scrambled eggs by day 3 and refused to eat them by day 5

i book a hotel that has 'spa' in the name, i expect it to have that service onsite

breakfast, very poor for its cost.

location , price , availability to stay longer and pet friendly

gym even though it was advertised meal ticket was not clear, and a buffet should be for multiple

internet went out the first day we got there and they never fixed it this was a big issue for our kids

restaurant did not have much available from the menu for room service

liked the heated pool and hotel and the hotel parking and location balcony and view were great .

the gym is very basic only a treadmill and a static bicycle

and please put some advertaising about raccoons on the parking zone

reasonable location and the pool looked great but rammed with kids.

there are racoons in the parking lot, so if you have a pick up truck dont leave any food outside

parking is hard and towels were limited in the room

we re staying just overnight but servir was awesome and the kids even got to have a nice warm swim

very clean and the breakfast delicious

parking was a nice inclusion bath was good but need to put more 'handicap bars in

also for the size of the hotel, i think the pool is way undersized

breakfast was good

of being able to store luggage after checking out until time to leave area, air conditioning and breakfast

the bar at the pool wasn't open

the place is quiet and has a great pool

ceptionist told us that the water would be fixed, we waited 7 hours, still wasn t fixed - pool was under

the hotel has a magnificent pool scene and bar that makes it difficult to want to go anywhere else

dislike that the pools tile was coming apart most of us cut accidentally when getting out

the restaurant and the bar by the pool were very nice

the pool area was always clean

has no parking lot, i booked room with two beds but i was assigned a room with only one queen size bed, it

valet parking and the front desk were great and helpful

the kitchen breakfast

kitchen facilities, no utensils or stove poor wifi connections , very bad mexican bands up to 4 at time allplaying

rooms phone & curtains not working no ac in elevators friend even found a kitchen knife in the closet the key

very loud music from their restaurant oyster bar till 4am nightly.

maybe that there is not shade in the parking lot, in case you visit by car

best for families as was filled with kids and noisy

wifi was very bad, so i finally used my cell phone's hotspot to connect my laptop

location was great, the pool area was very good, the breakfast buffet was more than adequate

pet friendly

location, cleanliness, staff, price. pet friendly.

the hotel is conveniently located and most importantly has a parking lot for guests with vehicles with access

kids crying at 1030 in the hallway couldn't sleep musty smell in the room jammed all the cars in

hotel is perfectly located and has wonderful poolside rooms

good value, good location, secure parking and hotel access, close to a nice beach.

there is a convenient breakfast restaurant and small bar on the

the pool & location

wifi doesnt work most of the time

we enjoyed the pools, especially my kids

if you are referring to the breakfast, everything think i had was delicious

loved the beach and pool

breakfast is the best with the ocean view

laundry and spa aren t services provided by the hotel but everything is at a walking distance

we were then moved to a slightly bigger room with a kitchen

it had a kitchenette, more than we expected.

very nice pool

great location. loved the salt water pool.

for buffets ( people fighting over toast - quote from restaurant personnel), food carts for room service

that they close the pool at 8pm. and also the outside.

beautiful view from the room and pool

pool and beach schedules

we never figured out how to keep a secure wifi

the staff was not very friendly, they didn t explain where the breakfast is

parking garage was too small, and could not always find space to park.

the room service was great, the food was good and the location right on the beach

bar service in the morning was slow

did not like that the staff would not wait on us in the morning breakfast

people smoking in the pool, nobody there to stop it

6 tables at the pool many ppl just had the personal things on the side of the pool no service for drinks or

pool hours could be expanded, starts at 9am

kitchen washcloth or not replaced (as a hotel norm) when i threw it on floor and no dish drying

the pool was so cold you couldn't go in it

laundry equipment was broken and the staff was not helpful at all.

no laundry and only 1 ice machine

guest laundry was minimal.

some of the laundry machines didnt work

it s an older building and doors, hinges and kitchen area, art work in need of upgrades

the pool is always full of screaming kids having fun

the fact that pool rules are not applied better

rooms were large and comfortable. pool was nice

wifi system sucks

parking was on site and secure

laundry is right across the street

everything was good. my kids enjoyed it

parking was a little bit scarce

have car parking close to hotel and we had to part on the tennis court and it was very

the pool excellent for kids

was very large, it was actually more than a room as it had a private bedroom, two bathrooms, a kitchen with a

the kids playground was not open during our stay

great suites! great service kids had a blast on the kids pool area

spa services were pricey for the quality.

giant room with a small kitchen area that we weren't expecting and a small balcony to take in the view

breakfast and the pool

parking is a bit small so if the hotel is fully booked you'll have to leave the keys in the

you are in the pool/tanning area you are not allowed to consume any food or drink of your own

breakfast was great, staff was very helpful, my stay was less than 12 hours as i was passing

great staff and amazing free breakfast

they kept on telling us that the laundry was behind and could not keep up with towel demand therefore there

gym too small and no spa

our kids had a lot of fun playing on the slides in the pool

) there is no beach or poolside bar for guest use

food in the pool area was not good

not finished yet. no pool. very noisy the construction next to the building

a bit disappointed the pool was not available on saturday

the parking attendant is super friendly and helpful

i liked the secured parking lot

location, breakfast, staff, secure parking

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

service in pool bar was horrible. hard to get their attention.

food options are very limited, especially in the pool area

service in pool bar was horrible. hard to get their attention.

apartment they didn't have no blankets they had no pots pans silverware knives nothing in the kitchen to be used

two horrid small dirty sofas dirty swimming pool not recommend at all

big space parking

very small pool, no restaurant or room service on the property

bed, spacious suite with kitchen facilities, good coffee shop tacos and restaurant walking distance

the bar 18 floor very nice

also payment was a bit complicated as wifi was not always working well for the credit cards machines to work

met our expectations (parking, ocean front room, good wifi, good food)

then, another day they cleaned our room but didnt leave any towels and we had to call room service

the great gym room with a beautiful view to the ocean

poor internet access! laundry facilities poor, exercise facilities old and not working

pool was kind of cold

fault ud83dude05ud83eudd23ud83dude02 the only thing i can say negative about this place is the parking lot is

wifi ud83dudedc was spotty at times and had to reconnect manually at times

car parking lot across busy street needs repair of potholes it doesn't fit the rest of the hotel's

breakfast was good

breakfast space was very disorganized, there was no food, and all the tables were dirty and not

visited this property the day before booking to ensure they had an onsite restaurant with room service and was

pool is a mess

the weather and pool.

parking lot

no wifi. service is mediocre. facilities are in need of maintenance.

they advertised free wifi

pool was too cold. hot tub not hot. tv only had 1 english channel.

it had rooms with plenty of space, the kitchen with dishes available.

basic, efficient, comfy, good breakfast and they allow dog

proximity to the highway heading south, close to the mall & most important, pet friendly

pet friendly, comfortable beds.

property , good english tv, good wifi , typical ibis small rooms but functional close to shopping mall , not so

there was a bar in the hotel but it wasn t open

there are a lot of kinds of food in breakfast. i had a great time.

had a great massage here at their golf club building

hotel is a series of buildings with great pools

staff were really helpful. if you are family oriented, there were lots of kids.

there are only 2 restaurants on site, otherwise you must take a shuttle

are a bit loose, not everything is properly tighten way too much caulk all over the kitchen ceiling and

wifi could not support my phone or tablet unless i was on the balcony

the kids liked the 3 slides into the pools

poolside waiters were so nice

my kiddos enjoyed the kids pool and they liked the slide

gullemina made some reservations for us for breakfast and we were all set

did not like the sofa bed , too uncomfortable for adults bot ok for kids

nice comfortable room and bed clean hotel room service was great

com screwed up my reservation and only booked 2 adults no kids and i had both my kids with me

did not like the ‘sofa bed’, too uncomfortable for adults bot ok for kids

your wifi its really really bad, and i dont have reception from my own phone in the bedroom

everything nice, except the pool with sea view, it looks cloudy and dirty. no access to the sea

the first suite did not offer much in the way of kitchen items, only 1 bowl, a dirty cutting board

the infinity pool in front of the beach was nice.

it had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size

beach and pool area were stunning

breakfast was great..great seevice

room service asked for clean towels (called 3 times) and if they could change our trash bags clean

the staff was very attentive and helpful! they have a spa with a wonderful masseuse!

everything was closed such as the bar and room service really

service needs to be improved (we had issues with laundry and luggage pick up service -> staff was unpolite) -

s w small kitchen

jose and jorge at the adult pool are great

three amigos at the swim up bar kind and funny and welcoming

we went there every morning for breakfast and dario and adrian were honestly two of the best servers we've ever

pool was quite cold, need an outside restaurant or terrace!

service was awesome also the beach is just a few steps down the swimming pool

the kitchen was dated, and some apliances didn't work properly.

excellent room location. ground floor right by the pool and across from restaurant.

when i called down to get the password, i was told that wifi was only offered in the lobby and bar area