was not able to use the laundry facilities, as it required me to download an app to work it, and no other way

my room was next to the laundry it was loud and annoying

staff was very helpful and super friendly and that your pool was heated, my grandchildren had a blast thank

the bar drinks

for front desk to bring up and then we had to make it ourselves, next nobody said anything about wifi then the

convenient laundry access,nearby shopping center.

love the location, the laundry room was phenomenal to have

i take advantage of the the laundry room anytime i go on vacation so i don t have more things to do when i

the area near the 'staff room', laundry and breakfast area reeked of marijuana use

the commodities are accessible (laundry and

no laundry room

laundry facilities, i am highly disappointed hilton does not offer laundry facilities, when even

late cleaning room service

plenty of parking and a very friendly staff. enjoyed a complimentary wine tasting in the lobby.

nice spot to stop in the napa. good swimming pool. free car parking

staff laundry fridge and microwave space

laundry room with complementary washing powder

breakfast laundry location for napa/sonoma the staff - coral in particular excellent

nothing. i wish there were more laundry machines than just one fully functional machine.

placed in a room next to gym, toilets and hotel laundry

the laundry room was extremely dirty.

laundry room available at reasonable cost

the hotel was clean and laundry room was down the hall from my room

no hot water in lobby a # of times that we tried no water in gym

chose this hotel, for there morning breakfast had a super busy day and wouldn't have time to eat

trouble getting the laundry machines to work because the card readers and app was not working properly

laundry facilities

laundry room, ac pretty much everything

i thought that if the gym had some free weights and a bench it would have been perfect

is a great place to stay with kids if you're visiting six flags discovery kingdom and hurricane harbor

erica said that she would show me the room of the hanging and that i could possibly use the laundry on monday

good breakfast selection and nice rapport with front-desk personnel

breakfast (though would ve preferred at least 1/2 hour

breakfast was better than adequate

the tv didn t work, there was an ironing board but no iron. the wifi didn t work.

our room was very noisy, could hear the room next door that seemed to be laundry or staff

the staff was great, the room was clean and they offered a nice breakfast.

nice location and free parking

in residential area has quirky parking and bright street lights can shine into the rooms at night, but the

clean, comfortable room, friendly staff, delicious breakfast, comfortable surroundings.

the grounds were really pretty and well kept. it was nice to have a laundry facility on site.

easy access, good parking and laundry availability.

i also appreciated that there was a guest laundry room in the hotel

breakfast, laundry

guest laundry facility was useful and inexpensive

close to restaurants, supermarket, laundry and storeson such as best buy, target etc

change for laundry

would like some eggs with breakfast.

breakfast is a great deal with a waffle maker & all the usual items

room was clean. service was friendly and quick. breakfast was good.

the room was spacious with a great layout. friendly staff, decent breakfast.

some of the items in the kitchen was broke

quiet, great amenities, breakfast, our room was spacious and the kitchenette was well stocked with everything

we got this hotel because of the breakfast it was pretty expensive and the second day there they didnt serve

kitchen and living room were not as clean as expected could use improvements and maybe even some

the front desk gave me laundry bags to put the soiled towels in but then proceeded to hand me new fresh towels

had room next to laundry room noisy

room we were in was either above or near the laundry room as we could hear the machines running

the way they set up for breakfast, love the gym they have

nice little pool and jacuzzi

laundry. found long hairs on all towels.

it was a site for soar eyes, friendly staff, clean, breakfast included and check out isn t until noon

the indoor pool for my grandkids, the daily breakfast and the all day coffee in the lobby

indoor pool

fact that pool and spa were closed for repair

pool and jacuzzi are very nice

the pool at the resort not for kids. this was the selling point why i booked this hotel

free shuttle to napa was a great surprise

room service was excellent

we couldn't find a staff member to assist us w/a golf cart ride back to the hotel

beds where comfortable and it was nice to have our own laundry in the room

the pool was far from the building

more than enough for 2 adults and 2 kids

used the spa and the services were great

the kids loved the pool. and it was nice that it was like an apartment with all the amenities

it actually deterred us from ordering room service wine tasting which we initially wanted to do

my room had a kitchenette but only one skillet

i was given the option to do the massage in a cabana or a guest room, but i wouldn t get the spa amenities

room service was ordered for breakfast, but we found out the front desk took the order and waited

also wanted to mention we left our kids and pets behind with others for our special time to celebrate a friend

machine for laundry fabric softener was empty but machine accepted my $1

my laundry got stolen and there's no breakfast

the pool was open and i love they have a guest laundry bigger tvs too. really comfy.

no guest laundry which would've been handy and is usually standard in this chain

gym is mediocre and machines were out of service

didn't have any bath towels, hand towels, or washcloths available, and had to wait until the laundry room washed

no bites on her at all until this hotel so i spent the first day of my vacation having to do laundry wash all

laundry room is broken, breakfast is gross me out

i was offered a dirty laundry tub to take my items out to my car

24 hr guest laundry

evacuated myself and my kids at 7am, then it went off 2 more times

was very loud kids playing door bell ditch at night

wished there had been room service available

advertising , pool was not as clean as expected

the design of the bar and food court

the pool and spa are spectacular

every time i called the front desk, room service or restaurants, there was no answer

breakfast was good. only got it one time up by the pool. should have gone every day.

we ordered room service for dinner and the pork dish was to die for

pool area with stunning views

great to have a laundry onsite for use (takes quarters)

gym and laundry rooms were under construction

the rooms were well-equipped as was the hotel with an exercise room, laundry room, business center, pool and

laundry room$

bed was comfortable, a few minutes away from the best breakfast in town, la cheve

laundry was too pricey, a tad bit out of town but handy to takeaways and supermarket

booklet and website said laundry service and they even had bags in the room to put laundry in

as gym, pool and hot tub was closed, the price could have been lowered

spacious room, nice hot tub and pool, full breakfast.

were dark and the gym did not meet expectations at all

no laundry facilities, no continental breakfast included

drinks at the lobby bar we also awesome

this was not told to us but only mentioned in the wifi pass note

clean and modern. nice staff. large social gathering bar area.

the hotel itself is very clean, in fact looks fairly new, has a nice bar in the lobby, and the staff is very

everything was great here at the hotel. needs a bar or place to eat or room service.

we enjoyed the breakfast options, of room service or credit to use at a bakery for breakfast

breakfast was great! love how we could get room service or go and get it.

personal touches, excellent location, friendly pet policy

spa was disappointing - lack of lustre

the spa and gim is not at the hotel

the outdoor bar on the 2nd floor was extremely cozy and a must visit

we did not eat the breakfast we went out to eat.

not like that there was no room service

when we called, they could not find our reservation, i thought i was booking a suite with a fireplace and/or

liked how the property had access to a jacuzzi and pool, as well as the breakfast along with laundry amenities

when it comes to pool area not having any towels available the market was absolutely empty the laundry room

onsite laundry made drying out suits in between dips in the pool very convenient

16 dollars for parking per day no laundry detergent for the whole week no breakfast

indoor swimming pool and great food at the restaurant inside the hotel

prices for meals at spa pool and breakfast were crazy expensive. only downside!

amazing gym and poolside area, as well as a lovely rooftop bar

the bathroom was spacious and spa like

the rooftop bar and overall service was great!

the balcony also had a fireplace and blankets so you can sit and look over napa while snuggled and warm

internet didn t work the entire stay, the room was very noisy ( the laundry was directly behind and freeway

location, parking, comfortable bed, decent wifi, guest laundry.

room was next to the industrial laundry room

right next to their laundry room and walls were thin as paper

laundry was also unavailable when i went to use it as the machine had been taken away

a parking lot was a plus

the hotel has a nice garden and a spa pool

the goods were homemade, oatmeal is served with all kids of thoughtful add-ons and there is a large assortment

i enjoyed the always available coffee/tea service in the lobby, the outdoor spa was a great temperature and no

wifi quality was too frustrating. most of my cotravellers and myself couldn't even connect

could have a night light in the bathroom. i would really like a guest laundry.

tons of dirty laundry we were hoping to wash because last hotel in san fran didn t have laundry either, but

when the sheets smell like fresh laundry it is beautiful

wifi snafu. otherwise happy.

location next to freeway and nothing to do. no pool. a little noisy from traffic.

the facilities are great especially the convenience of breakfast and being able to do our laundry

room was also next to the hotel laundry, complete with laundry chute next to the bedroom

were given a room next to all the laundry carts/storage area; very dark and dismal and the freeway is right

atrium view 500 sf pet friendly suite and was given a smaller ground floor unit next to the staff laundry

was not inviting at all and our room was near the laundry room for the staff and they made a lot of noise

bath had an attached bar with table we couldn t remove so our kids had to sit either side of that in the bath

the pool looked amazing and we wished we d we could ve had more time on the property

pool spa were nice. comfortable bed nice bathroom . staff was super friendly.

beautiful public space. well designed accommodations. pet friendly.

room service menu was underwhelming

gym was not great

gym really left a lot to be desired, but the wonderful service staff more than made up for it

missing pilates ball in the gym

bit high and didn t like the additional fee charged for wine sample upon visit, parking, use of gym and internet

in-room dining or kids menu in restaurant

very nicely decorated and exceptionally nice. work out room was great and a place to do laundry.

our room had a small balcony overlooking the pool, it was very cute and cozy

we were very delighted about the balcony overlooking the pool

had four people in our party only 2 bath towels and no room service

didn't like being in a room with a view of the parking lot, no deck, old hotel

there wasn t a hair dryer or laundry bags

was a huge pile of laundry (like 4 feet tall) pushed against the wall right next to the door and it stayed there

no laundry shower not great

lack of regular amenities like pen & paper for writing, no laundry bags

of amenities like laundry

i am not sure why the front desk would direct to the laundry facilities if they didn't work

problems: a recurring loud banging from laundry room -- even in the middle of the night

very clean, helpful and friendly staff, free breakfast!!

this is a pet friendly facility and there was never any issue with other guests animals abusing their space

complained to staff who talked to guests, had 3 kids jumping on the bed (continued whole trip) when we complained

laundry: coin-operated washers and dryers available for guest use

clean, laundry facility, comfortable bed

amenities - wifi, lots of parking, pool, gym, guest laundry; separate bottles of shampoo, conditioner, body

the front desk didn t have enough coins for the laundry

the suite was a perfect size for my family. kids got to spread out!

limited parking infront.

pool area was nice.

clean, awesome pool and hottub

room service

parking was also free and easy

good laundry facilities

convenient laundry mat and great breakfast options

breakfast is amazing and breakfast staff is the bomb

no hot tub, but the pool was nice.

i enjoyed the kitchen and staff. images were accurate. quiet place...

the hotel was well maintained inside and out, the laundry room smallish but very clean

the breakfast was great

like the fact that they did have a kitchen and the room was cozy

clean ! i loved the bed! the kitchen was nice !!

had a lot of breakfast options but the cooked food wasn t that great.

attentiveness, atmosphere, the grounds, wine tasting hour, access to beverages 24/7, the in room fireplace and

breakfast delivered to your room with many choices was lovely

turn in to the parking lot was a little sharp and we missed it the first time but no other complaints

the breakfast was excellent

room that was simply amazing, with a very comfy bed, a wonderful view of napa river, a big fireplace and bathtub

room accessories/beds were inadequate/missing, ie; extra bedding for pull out, extra towels, laundry bags, and

free laundry and free breakfast would have made it

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn

didn t have breakfast.

the gym.