no laundry service

wifi was good and beds were comfortable

breakfast every morning was excellent

great property, very quiet, cozy design, great staff, good breakfast

the breakfast was also devious, best eggs we had in the whole of colombia

wifi doesnt work on the bedroom, only outside it

we enjoyed breakfast and our room was really comfortable and well equipped

the breakfast is unreal and everyone is great

wifi was weak and kept dropping out

the wifi does not work and i was told this is common so if you want to work from there or need internet

rooms are in bad shape and not as on the pictures at all. laundry service is really bad.

bar staff helpfully found me some bread snacks

the hotel should have a map, i told them that, to get directions to get to the parking

unbeatable location. attentive and friendly staff. reliable airport transfer. excellent wifi.

i thought the breakfast was great

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

we were also extremely impressed by the laundry service they washed and returned our clothes in just two

well located, awesome staff, great breakfast

but there is no late room service and no nearby restaurants that are open late

the wifi was consistent in our room

very clean and offers laundry service

great breakfast also

breakfast was a little basic. perhaps some more options?

the breakfast included with the room was provided at the cafe next door, and there were several options

the breakfast was great

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

wifi near my room 15 was not good hence i had to get to the reception for better

staff, very helpful and understanding, we were sick and allowed us to have a late check out

breakfast was amazing

great breakfast included

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

to end point universidades, walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv

location and wifi good

well located, cute place with nice common area, gym and spacious room

my own hot water bathroom, and kitchenette, good lighting, lots of sockets for charging, great wifi

we lost your laundry, sorry

very nice breakfast with fresh fruit and juice

negative however was the 'spa access' which was only available from 2pm-5pm on jacuzzi and 6pm for spa treatments

free breakfast was a bonus! location was great and room was very clean

wifi was terrible in our first room (level 8), pretty much unusable, but better on the 5th floor

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

- laundry service too expensive

website needs to be updated to reflect that they do not provide laundry or airport transporation

no laundry service even though the website says it does. also wifi was not very good

it even includes a sauna and laundry service (for additional costs)

our room was in front of the hotel laundry so it was a bit noisy

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

the breakfast also is really good and tasty

wifi wasn't working. the staff was helpful and accommodating.

laundry was suuuuper expensive

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

the laundry room was located in this floor and they made a lot of noise

city, but the window in our room faced the brick wall of our neighbor's room, and i believe the parking garage

high performance-price rate central location pretty good and fresh breakfast!

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

wifi in the room was next to useless

good value for money at a central location. room is nice and comfortable. wifi is good

poor wifi in rooms. poor soundproofing. noisy unkempt neighborhood. no refrigerator.

the breakfast was really diverse

location i request for late check out and fine

signal for the wifi was weak and unavailable in certain areas in the room

was no wifi signal in my room

was no hot water and wifi could only be reached within the 1st and 2nd floor

the wifi was quite slow :(

it was affordable. laundry service was also affordable.

could not get the breakfast because i left early

wifi was hardly working at all

wifi working ok

with internet connection, but i had my own wifi, so it wasn t too bad

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

there is laundry service but is ridiculously

laundry availability next by for very good price (no need to use the hotel laundry service)

rooms need a fan, most places are walking distance, laundry service next door

there could be water in the gym

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

wifi was very poor

laundry was only $1 an item, with same day service

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

had to give my clothes to laundry because of that, but to no avail

don't do you laundry here- extortionate prices

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

good wifi

wifi available in office area, but none in my room

was amazing,breakfast is good overall

clean. room service everyday.

and restaurants around, the room was always serviced, clean towels every day too, simple breakfast but helps

nice hotel, great room, good wifi, great view from the top floors.

simple and clean. nice terrace for breakfast.

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

location. value of money cleaning. breakfast.

breakfast was fantastic

laundry service - collection aspect needs work; but minor issue.

i valued being able to have access to laundry service too (ideal for long stays)

laundry service was 3 day lead time

because of the wi-fi issue, we couldn t use the laundry facilities on the 29th floor, even after purchasing

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

the bar is good, with laundry service, breakfast and parking

clean rooms, location felt safe. wifi worked and was fast.

room service was clean and we always got fresh towels

late check out was also available and the hotel offered airport transfers that were easy to book

swimming pool is not open the whole day, especially during weekend!!!

the building is brand new, it has a pretty fast lift and a great view from the gym

modern, clean and the gym!

apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

awesome views of the mountains and the sunrise very clean and modern apartment full kitchen with pots

ok now we get onto a major rip off with the laundry

huge problem we encountered was laundry

fast wifi

by far the best, functional, spacious, comfortable, elegant but colorful, great location, strong wifi, and the

the wifi reception was spotty

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

wifi's signal is poor at the room

one hour late check out, bringing the breakfast to room

good breakfast but only minus is that they dont serve you cultery if you don t ask for it

the breakfast was so poor, i payed 3 days on a bakery close to the hotel

breakfast. very poor.

there was a simple traditional breakfast that hit the spot

liked the breakfast, and it s safe.

breakfast was every day the same

it was good.,the breakfast delicious excellent place very close to the kennedy hospital.

breakfast was poor

we loved the made to order breakfast. david was especially kind, helpful and professional.

breakfast

the room was very nice and modern and i have everything that i need in the kitchen.

breakfast buffet and spa facilities

and spa, great gym, rooms super comfortable, incredible breakfast, very helpful and lovely staff, wifi excellent

and gym were excellent

the sushi bar was closed

i ordered room service

cool shops, cable tv, internet is not very bad, local colombian vegetables, economic supermarket, laundry and

helpful, comfortable lobby ( we arrived too early and had to wait there a couple of hours), great wifi connection

the bar/restaurant bar is great to wind down for a drink after touring the city

never had issue with wifi

t work (didn t cool) , the cable tv didn t work (showed tv error) and the worst was the wifi was very slow

like the hotel en general was clean and good space, but it was nothing in the mini bar at the no even water we