no laundry service

wifi was good and beds were comfortable

breakfast every morning was excellent

great property, very quiet, cozy design, great staff, good breakfast

the breakfast was also devious, best eggs we had in the whole of colombia

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

comfy bed, hot water, good wifi with cooking facilities

it was great to use the gym, i played pool and joined some

my own hot water bathroom, and kitchenette, good lighting, lots of sockets for charging, great wifi

location and wifi good

the wifi does not work and i was told this is common so if you want to work from there or need internet

the breakfast is unreal and everyone is great

we enjoyed breakfast and our room was really comfortable and well equipped

great complimentary breakfast, prepared picture-perfectly

wifi was weak and kept dropping out

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

the wifi worked great and was the fastest i had had for months

our room was comfortable and large with a sitting area and good wifi

breakfast, location, and more importantly staff

the bar offer no hair dryer

we were also extremely impressed by the laundry service they washed and returned our clothes in just two

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

to bring to the airport because we had to leave at 5am for thw airport and would miss our breakfast

breakfast was good, location excellent. what really excels is the museum like property

great location, delicious breakfast and incredibly friendly and helpful

no laundry service even though the website says it does. also wifi was not very good

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

- laundry service too expensive

website needs to be updated to reflect that they do not provide laundry or airport transporation

rooms are in bad shape and not as on the pictures at all. laundry service is really bad.

the breakfast is so good with lots of choices

whilst we had issues with the wifi, it was eventually sorted out

at times calling for room service no one spoke english. the hot tub was not very hot in the spa.

breakfast was outstanding as usual

we lost your laundry, sorry

excellent wifi

breakfast was decent too

large beds, great view of bogota. the spa massage was amazing.

located, near monserrate, breakfast simple but good, staff friendly and helpful, room was clean, secure area,

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

very clean and offers laundry service

wifi wasn t working properly, especially in the upper floor

excellent location. antique atmosphere like a museum. good breakfast.

that the breakfast be extended until 10 since 9 could be a little early for some people

wifi was a bit erratic but on the whole good

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

laundry was suuuuper expensive

the laundry room was located in this floor and they made a lot of noise

good value for money. parking included and the breakfast is ok.

wifi connection was inconsistent

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

it even includes a sauna and laundry service (for additional costs)

our room was in front of the hotel laundry so it was a bit noisy

the wifi connection was above average strength compared to other hotels

no sauna or spa as advertised.

wifi in the room was next to useless

good value for money at a central location. room is nice and comfortable. wifi is good

poor wifi in rooms. poor soundproofing. noisy unkempt neighborhood. no refrigerator.

the breakfast was really diverse

location i request for late check out and fine

rooms need a fan, most places are walking distance, laundry service next door

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

laundry availability next by for very good price (no need to use the hotel laundry service)

there is laundry service but is ridiculously

swimming pool was always busy and full of kids

it was affordable. laundry service was also affordable.

breakfast was a bit limited but the hotel had few guests

was the only guest for some days, the staff had to cook breakfast only for me

with internet connection, but i had my own wifi, so it wasn t too bad

could not get the breakfast because i left early

signal for the wifi was weak and unavailable in certain areas in the room

was no wifi signal in my room

was no hot water and wifi could only be reached within the 1st and 2nd floor

the wifi was quite slow :(

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

wifi was very poor

laundry was only $1 an item, with same day service

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

had to give my clothes to laundry because of that, but to no avail

don't do you laundry here- extortionate prices

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

fill out the laundry form, and requested laundry services, they couldn t find my clothes and clothes were

i valued being able to have access to laundry service too (ideal for long stays)

laundry service was 3 day lead time

laundry service - collection aspect needs work; but minor issue.

the bar is good, with laundry service, breakfast and parking

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

the bartender at the bar was master made ever evening fun with the drinks of the night

great location, great breakfast. nice meals at dinner.

don t have room service

wifi available in office area, but none in my room

and restaurants around, the room was always serviced, clean towels every day too, simple breakfast but helps

view was amazing! good breakfast and fast wifi too

fast wifi - it was ok even for youtube

location , breakfast included, friendly staff, wuiet

good wifi

awesome views of the mountains and the sunrise very clean and modern apartment full kitchen with pots

have a whole apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a

modern, clean and the gym!

apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

swimming pool is not open the whole day, especially during weekend!!!

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

huge problem we encountered was laundry

ok now we get onto a major rip off with the laundry

wifi worked really nice, breakfast included, hot water

the wifi reception was spotty

fast wifi

wifi went down at least 2x a day and staff, though friendly, didn't know how to reset it or what to

the breakfast was excellent

wifi connection was weak and unstable

breakfast buffet was excellent, different every morning

the staffs. the noise. the breakfast.

wifi went in and out

breakfast can be better like having more options we ended up having breakfast outside because one

i would have loved that the breakfast could be in a more extended time.

nice breakfast with fruits and juices, comfortable beds, clean rooms, good parking

wifi, street noise, staff and breakfast

next door noise and laundry was not working properly

they even offered to help with our laundry

helpful and provided me with help on where to buy items, setting up my online food booking, laundry services

wifi

located, it has everything you need for a pleasant stay: comfortable bed, clean bathroom, a small kitchen and

offers most of the services that hotels usually do, such as breakfast and laundry

there was an awesome dance bar with a beautiful roof top bar (sonora social club) less than a block away

the ground floor has a clean, open environment where breakfast is served, along with a couple of vending machines

also, perhaps snack store was a bit expensive and the breakfast could have had more options but i could also

the breakfast was pretty good and the hour is quite long for the early birds

room had a window, but we had to keep the blind down all the time as it leads out into the staff laundry area

got a room with a window facing the laundry balcony, i was asked to pay before even seeing the room, the cold

they do offer laundry service. it is safe with a double gate. 24h restaurant next to it.

we could have the laundry washed, store the luggage for one night and the owner got up just because of us at

was dark, tiny window faces internal courtyard with laundry machines and bins so no natural light

the room was very nice and modern and i have everything that i need in the kitchen.