also, no house laundry lets it down

rm #117 was near the laundry room and maids station...lot noise.

wish there was a guest laundry and they really need to improve the concrete approach into the property

front desk service was excellent. we love breakfast

breakfast was a lovely choice, there was even almond milk to put on the oatmeal porridge

no laundry!

day clerk was new and didn't know what laundry bags were and got a little smart with me when i asked for a couple

no laundry units.

wifi was poor in the room (it was the very end of the building)

for being a 2 star it was great breakfast was good room very clean

so, we did not have a chance to check out the fitness facilities or pool

we traveled with a very large group and a lot of kids and tamika allowed us to use the meeting room so we can

pool was closed, and the kids were looking forward to swimming

extremely nice! great breakfast!

even the parking was perfect

our concern was with their pet policy and unfair charges around this

kids were playing, running up and down the hallway until 3am

one treadmill in the gym was not working

liked that it is pet friendly, as we were traveling with a dog

breakfast was a plus

the kids didn't like that the pool was closed but i didn't mind to much.

this really disappointed our kids

kitchen was well-appointed, very usable

there were kids toys everywhere in the room which showed me room wasn't cleaned properly

breakfast was great

dirty piles of laundry showing in windows behind curtains

we’re staying with 2 adults and 2 kids so we got $40 vouchers for food and drinks ($10/person) which is

the pool was warm. convenient location

clean, cute loved the mini bar and lobby

that breakfast was $11 per person, i didn't think it was worth it. and the pool was freezing.

free laundry supplies if you pay for the machines

breakfast was fine and the kids' menu was perfectly suited for young kids (4&6) as well as older

scheduled pool times.

the pool was too cold.

kids loved the pool

room is filled with pet hair including the bedsheets, not sure if it was cleaned

smoking rooms are disgusting and didn t look cleaned

advertises free wifi but the wifi doesn't work there isn't any internet and when i spoke to the front desk about

polite and considerate of my mother's age, when she selected the room, closest to the handicap parking

didn't like the cat walk arrangement with a bush right in front of my door and people in the parking lot late

not happy with the pet fee

lot of space in the room, free wifi, location: mall and food was very close, easy to arrive from the airport

it had smoking rooms

smoking room

the room was very good and the staff was helpful. the bed was comfortable and wifi worked well.

nice sized rooms, free parking, close to food options, and the restaurant downstairs has good food

dirty towels and sheets, had hair and a dirty lint roller paper on towels. no room service????

restaurant/bar was badly understaffed on the friday evening we were there, with just one person covering the

pool

the bar and selection of scotch and gin were wonderful

the parking was safe and secure

that the bar and restaurant closed early

love the bar tenders and owners

i booked, it said there was free breakfast, had no idea it was only for two people

restaurant and bar open

i just wish they had a smaller pool for the younger kids

the late check out and the employees are very helpful.

pool is a little small.

didn't like is that we wanted to go swimming but there was never a good time because a lot of the pool was

staying at this hotel for a travel softball tournament and could have done without exposing my kids to this

the pool was nice and clean, the facility was great and even better the employees were kind

clean and comfortable, felt safe, on location parking, free breakfast

i think the 75 pet fee is very high

description says they may charge you a fee for a pet, it's $75 and should be published so that people are aware

thought that there could have been more options for breakfast

no laundry room

breakfast area is too congested

only minute complaint i have is i really wanted to swim, but the pool was very cold, so i did not swim

snow in the parking lot

clean, supplies in room were well stocked, nice parking lot (well lighted)

doors are all hard to shut and open the ice machine is discusting, the pool never worked and laundry wasn t

the laundry machine was not working and it just took my money

with how the staff dealt with the situation the pool area was great and perfectly warm and breakfast was amazing

the breakfast was delicious

the continental breakfast was a step above many others we've had - hot, tasty and fresh, with fun toppings

helpful staff; great location; good bar for our afterparty

beds are comfortable, breakfast is good, nice pool and gym area.

there are many restaurants and bars near by and the hotel bar is perfect for a after concert drink and snack

but it was ridiculous how many animals was there, at one point we thought we were staying at a pet hotel, the

restaurant and bar area was very nice, cocktails were good

the laundry room is easy access

it was very spacious, and the amenities were awesome: well equipped kitchen and dining area, large living room

room and view were amazing, breakfast was good as well!

it was friday night and it was a lot of noise from a bar or a party, was very loud and last until very late

i would also add a garabe can in the bathroom, ours didn't have one, so we moved it from the kitchen

wifi was available

well yes they are harmless the last thing my wife and kids wanted to do was run through a gauntlet of bugs just

major things first off we got in at 4 am and the only place to park was in the back of the parking lot where

people were loitering in the parking lot

wifi was out for the full three days i was present, but hotel systems were working, so it seems

friendly helpful staff nice room and bathroom facilities, laundry room

they were out of shampoos and conditioner and laundry bags

lots of women in parking lot soliciting also right up to entrance of hotel

felt bad about the pool being closed, but understood the covid reason

the pool is too small. no hot tub. nothing really for kids to do.

amenities such as extra soap, a laundry bag, or a working ice machine on our floor were non-existent

slow in kitchen

not literature in the room on how to contact room service or surrounding food

really enjoyed the rooftop bar prior to walking to a concert at the huntington arena

room service food was absolutely delicious

the pool is also much smaller than it seems, good for kids though

a pool is very important when traveling with kids

the pool is also much smaller than it seems, good for kids though

pool was a nice touch for squirmy kids, and the hotel was very quiet

the bar tender was rude and not friendly

nice inside & outside pools

close to interstate; allowing pets; providing fitness center and breakfast

the room was really nice, good size, clean, tasty breakfast

the wifi wasn't working the first day of my stay. the indoor pool looks dated.

we also thought the breakfast was amazing

they also placed us on the first floor right by the laundry room, which was so convenient for us since we d

you do need more help, the ladies at desk had to do laundry, they were very friendly about suppling us with

property needs a change machine so when i need to do laundry or grab some snacks from the vending machine

wifi was in the process of being changed so was not available.

grandkids loved the pool!

laundry, breakfast, location close to airport, comfortable bed, tv channel lineup, clean, nice room

friendly staff, breakfast, comfy room, clean shower, tv channels, laundry, common

we had a delicious breakfast

only available at the desk & the pool was closed

the breakfast was great the lady that was doing the breakfast wore glove's

i also used the laundry

the kids love the pool and hot tub

great breakfast each day

the kids love the pool and hot tub

the room was cute! pool was open til 11!!!!

we really enjoyed the courtyard and that you had laundry facilities available.

feel bad for those here with kids that are hungry nearest fast food several miles away

feel bad for those here with kids that are hungry nearest fast food several miles away

the room also smelled of mildew, which was a concern considering i have 2 young kids

the guy knocked a second time and this time he was more insistent about scoring drugs from my kids

staff is wonderful and welcoming, the breakfast is great , better than any three star ( they had turkey sausage

the breakfast was very nice as well

good location nice people pet friendly

really love the studio room it's great for little kids and i brought there toys they loved it and the pool was

great breakfast choices, good pool temperature, huge room was great for young kids.

free laundry and great breakfast!

nice laundry facility (thats free for guest

excellent room, great check in and check out staff, free laundry, good location

free laundry and good breakfast. great location.

the free laundry facilities was a blessing

the laundry room

the kids had fun swimming in the pool

he thoughtfully assigned us a room so we could see our moving truck in the parking lot

if anything needed improvement it would be the breakfast

is paper thin and we happen to be surrounded with lots of kids who were here for sports tournaments

pleasant staff, clean place, very good breakfast (girl at the breakfast table did amazing job to keep everything

near the bldg parking was tight i got my first ding on my car

clean. good breakfast.

but we were in room 304 which was looking out to the front of the hotel, which contained a lot of parking lot

excellent breakfast. pet friendly ud83dudc95

parties follow me everywhere i go - state to state & vandalize property like messing up the laundry room & washer

laundry facilities and very comfortable beds

morning shower so around 2pm i took the 2 towels and 2 wash rags and 2 hand towels to her at the laundry room

pool chemicals were off and felt like it was burning me.

my kids did like the fact they could make their own waffles

stuffed in the back where you had to go through a parking lot full of pot holes to get to the hotel

were expecting a hot breakfast like they used to have but i'm sure it has to do with covid

pool area was a bit rough and hot tub didn't work

room was comfy, pool and exercise room was good and breakfast was great.

pool and hot tub was closed. that was a disappointment.

kitchenette, free laundry service, free coffee.

the laundry room free, the exercise room clean

door hard to open, the exercise equipment broken, the laundry room two of the machines broken

the bed was like a cloud.i like that kitchen utensils was available.

that kitchen was great!

facility is fairly new, clean and offers coin laundry at discount price ($1/wash and $1/dry)

gym was great with optional laundry machines

pool locked due to covid 19 and only a continental breakfast probably because of pool reason.

clean, modern, gym

except coffee ( typical hotel pod brew that was average at best) kitchenette was well stocked with dishes &

handy guest laundry

the breakfast buffet was stripped bare at 9am, hot food was gone, bagels and bread were empty.

staff very friendly and breakfast was great too

appreciated late check out and good breakfast

being constructed near the hotel (across the parking lot) didn't provide a nice setting

advertises a pool

parking lot had a bunch of junk cars in it

on line said there was a pool hot tub or jacuzzi , and none of these existed

to top it off the wifi was horrible

the parking lot completely flooded and i couldn t even get to my car

ample parking

pool is small and easily over crowded

pool was chilly

breakfast was excellent. i can only eat gluten free bread but other than that it was very good

the room was clean... the pool was great... excellent breakfast!

no laundry facility.

the hot breakfast didn't disappoint either

parking lot needs some repair

it was great that there was an indoor pool for the kids

great staff, clean nice room good breakfast

laundry room was convenient

laundry room was so gross

breakfast was suppose to be 6 am ,clerk was in the laundry til 6:15 , a/c in room did not function properly

the room was clean comfortable bed jacuzzi was nice staff was great had laundry facilities

doors didn't work so i had to try two different doors after standing in the rain and then the pool table and