leaving their laundry in the washer

and the dryer didn't work and were there 4 days playing baseball and could not do our laundry

also laundry soap was out of order in the laundry room but the morning staff didn't tell me that when i

and how the pool was outside, very nice staff, very clean, big room, air conditioner worked amazing

gym equipment like treadmill and stationary bike not working and not maintained for the 3 days i

there was also construction going on in the parking lot

they aloud us to park our fifth wheel trailee in parking lot with truck not hooked up to it

was not expecting to go through a shopping center parking lot to gain access to the drive to hotel

breakfast was nothing special

breakfast excellent. location good for our purposes.

someday hotels will install guest laundry machines that accept apple or google pay rather than quarters

great to have a guest laundry, as our travel was two weeks and it was nice to freshen our clothes

i really appreciated having laundry services available

there was no laundry bags.

the pool was warm and plenty spacious

are a family of four which includes my husband, myself and two kids ages 5 and 8

very clean, spacious rooms , good breakfast

had near full kitchen, sofa bed, swiveling tv, ok view of field, quiet for sure

ample parking and pet friendly

breakfast was very good

laundry on site

laundry facilities didnt work

music in the laundry room 24hrs

laundry facilities are needed especially for families

pet rooms are down the maintenance hallway past the hotel and guest laundry s as well as the employee staff

blow dryer was broken in the room, dryer was broken in laundry area

pool. laundry

they have a whole laundry room you can use for some change

was large , coin-op laundry was a big pluss for me

no morning breakfast items offered. most hotels are offering to-go breakfast bags during covid.

the self-service laundry room was easy to locate, and much appreciated

laundry room was not 100% functional and bath plug broke

the pool is awesome and the laundry facility is nice too.

doesn t have laundry room. a/c kept me up,

price evening staff uninterested small room no laundry

our room was located right above the laundry and someone was using it late into the night so that kept us awake

around his waist after we had just gone swimming to see if he could borrow 50cents to start our laundry until

when i went to go get ice in the vending/laundry room, there was some guy

about no room service to manny bumps hanging around no one told the to leave blood in the laundry

parking

com advertised this room as a two-room unit with in-room laundry

morning staff 2.5 stars laundry room needs exhaust fan it was 90 in there

insufficient laundry and dryer facilities

i had to do laundry, very reasonable priced to do so

laundry room did not seem to be vented for the dryer

laundry available

laundry room and good housekeeping

the elevator was broken down, the washer in the laundry room has toilet paper or something in it

use the laundry room it was clean

the staff had no laundry pods when i had a small load to do before i flew home

service was excellent, breakfast, late checkout and location.

breakfast

pet exercise area was combined with smoking area and there was very frequently someone out there

good breakfast great staff great

the room choices are great with a 2 bedroom 2 bath with living room and kitchen and tv in each room

breakfast juice machine wasn t working most the days i stayed and the laundry mat was out of order

nice little gym and other amenities like laundry. so close to shopping, movies, restaurants.

machines didn t work- we asked a member of staff regarding the laundry room, he gave us wash detergent, we

i know this can happen in the laundry but the maids should be looking for that

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on

smell of room. laundry machines didn't function correctly, place was in dire needs of a remodel.

was told at check in that the laundry machines accepted card and when i figured out they didn't i went down to

there is only 1 floor to do laundry

we thought the breakfast was very good with plenty of choices

animal hair throughout bedding and carpets. we are allergic to pet dander.

laundry was on the floor from previous guests

crazy but i was excited to see a laundry room

the laundry room came in handy

the parking faced north do no sun.

right in the mall parking lot

wish there would have been laundry facilities on every floor

i even did our laundry which i ve never done while on vacation

unable to use card reader (sun) when re-entering the lobby area after using the pool area.

accommodated an early check in for our baby to nap

the gym. limited weights and too small.

the junior suite with kitchen and in-room laundry

they even provided laundry detergent, dish soap, paper towels, trash bags and such

bed should have been a queen combo tub/shower was too difficult to get in and out of 2 bags of laundry bags from

balcony, kitchen, access, bed, bathroom, layout, pool, kids friendly, activities, pool staffs, laundry within

definitely accommodated my daughter and me; it s very spacious, quiet and happy to see the kitchen amenities

the room were clean,staff were friendly, and they also have a laundry room by which is perfect

the did have a laundry room with plenty of washers and dryers

laundry facilities are very clean and there is someone available to assist you 24/7.

there was a vending machine and laundry available

liked that laundry facility was on property

good place to do laundry

we had everything we needed at the hotel: breakfast every morning, laundry room,

clean rooms and breakfast was great

the fireplace in our room was fantastic

great location. full kitchen was nice. large rooms.

laundry area , many machines not operating. the snack area didn't have many options.

the free laundry was awesome but many machines were out of order

grounds were clean, and the free laundry was just what we needed

meals were good, breakfast needs to start earlier in morning's, laundry service was very unreliable

it also has a large laundry room which is complimentary to use

great breakfast options, great location, inexpensive laundry, overall stay was great.

not like the fact that the laundry room and pool were both not in working order and that we had to go to another

i worried all night about my kids i didn't sleep well and was in and out

perfect location... walking distance to westgate district and diamond valley casino.

it was also nice that a mini golf putting green was available for adults and kids alike, nice

not enough parking in the evenings

prefer a pet free hotel, but deming nm only has pets hotels, i only stay in the location if i have to

price on the high side, kids running in the hallways

awesome breakfast! clean, nice atmosphere!

great breakfast, great room, great location, great pool. just perfect!

laundry machines could have been cleaned on the insides and one of the machines were out of order

facilities and amenities like the gym & laundry are available 24hrs too

nice hotel. good breakfast. nice rooms.

only thing is the bar should open up earlier and stay open later the 10pm

noticed a weird smell in my room maybe previous guests had used the kitchen area and the smell didn t totally

the laundromat was difficult to use, but it was good to be able to buy laundry detergent

a single room with 3 queen beds and when i checked in i was told the room got flooded from the laundry room

to an elevator all night you could hear it every time someone was in it and under the room was a laundry room

the location, the friendly staff, the size of the room and the complementary laundry facility

only issue i had was with the guest laundry services

no sign in the elevator of where the laundry room is located

was a pool table, a small bar area for those who like to have a drink or two

the pool was filthy, we did not use the pool due to poor maintenance. the wifi was poor

we loved the decor and games in the bar area

everything the view the loft downstairs and the gym

the room service was also timely and delicious

room service was delicious and came to our room in 25 minutes

everything was good. my kids enjoyed the pool and are already requesting another trip.

room service was good and quick

ordered room service and it arrived timely and hot

of the laundry facilities were broken and unavailable (washers) the breakfast was too much

this hotel has convenient and completely free laundry facilities for guests

connecting to the wifi was harder than it needed to be.

nice to have a kitchenette! good coffee. comfy bed.

the manager sean gave us a late check out ,which was really helpful

breakfast, laundry, and access to restaurants

the laundry was complementary

the laundry is absolutely helpful

additionally i loved the breakfast along with the complimentary laundry usages

love the eco friendly dispensers, laundry and customer service

price would go up for the live and sports events, and their laundry machine only takes quarter coins

no breakfast

parking in back/side of the property-be aware of potential loose flying golf balls from topgolf

there was plenty of parking in front, behind, and next to the hotel

room was awkwardly furnished with mish-mash furniture, a kitchenette with no plates, utensils, paper towels or

2), we had laundry of our own sitting on the bathroom counter

it would of been great if there were a laundry facility to keep the kids uniforms

wish the pool opened earlier since it has kid focus features, kids wake up early

my kids had so much fun age 3 -16

it was very relaxing, the staff was very friendly. my kids enjoyed the pool area very much.

it had a laundry which was good. breakfast was good.

the laundry washer and dryers were not working and with baseball games every day we had to find

my room was by the elevators & next to the laundry room

breakfast y coffee excellent

the breakfast was delicious and coffee was great too

complimemtary laundry was top tier

ana housekeeper was awesome and breakfast staff was awesome even maintenance was awesome as well

location. kitchen. helpful staff.

iffy wifi

staff were friendly, breakfast was good, the rooms were clean and comfortable and the pool and hot tub was

months for my job and the staff was always helpful, especially the elder hispanic woman doing the laundry

expensive to use laundry facilities

the convience of a onsite laundry faciliy

laundry facility could be better

the laundry room was not in service

great facilities included open workout gym, bible museum and large lounge area inside & smaller outside,

not enough parking, had to park another hotel lot

ev charging was complimentary when i stayed there before

pool had a lot of dead bugs.

you can tell they take pride in their kitchen

laundry facilities not working

breakfast food was very good and warm.

the pool floor was very rough

breakfast could be better. hot oatmeal would be nice.

free breakfast bar, the room was clean & beautifully up to date. the beds were soo comfortable

they offer nice breakfast and laundry facilities my only complaints are that the room wasnt as pictured or

loved everything about the place, your free laundry was an added bonus

everything but the pubes. gym, laundry and closeness to stores

we didn t have a chance to use the fitness room, pool or laundry room but they were all clean and well

no lighting over the kitchen area and the toilet is very hard to flush

laundry room door handle malfunctioning

the pool was not in the greatest location. it kinda felt like it was in the parking lot.

the kitchen was being remodeled during out stay, so instead of the promised

very clean, pet friendly, provided breakfast and staff was friendly

i wish there was a free breakfast.

it was beautiful and clean. free breakfast, great workout room and nice pool!

i like how they included quality products to shower with and the breakfast was amazing as well, i would say

desk twice to get the card reset, and were locked out of our room once and outdoor area by the pool another time

proximity to shopping, eating, clean pet friendly, great breakfast

the breakfast was top notch

like breakfast and laundry were down

the overall hotel, hallways, and the laundry rooms were filthy.

laundry room was a total mess and half the machines were out of order

(next day was the same) also asked for quiet room, was given one next to laundry room

the laundry room was awfull, stunk and the washing machine didn t work properly and left the clothes

the room was next door to the laundry and the room was a bit noisy from 8 am to 4 pm.

also our room was right next to the laundry machine and cleaning supplies for the maids

no guest laundry

no laundry facility. cost was high for the service provided.

laundry facility directly on site , however, one is near

the dirty lint filter from the laundry room spitting out lint

there was hand sanitizer throughout the facilities, as well as self laundry services

nothing we didn t like! maybe the laundry room was hot as heck lol

access to laundry was confusing and difficult

proximity to restaurants. ice machine. laundry room

was great, it had a kitchen, full size refrigerator, real dishes and a coffee maker

pool and hot tub were great

friendliest staff. clean rooms. great breakfast.

pet deposit prohibited us from bringing our small dog along

especially enjoyed the small kitchenette in the room

needed silverware in the kitchenette. the breakfast was awful.

the pool was dirty, there were all kind of things in the pool

was perfect for us, but the breakfast was the worst on our 8-day car trip

breakfast was a little limited compared to the past.

it had a kitchenette and i think whoever stayed there before cooked and the smell was still lingering

everything! and they had laundry facilities!

we used the laundry facilities too

laundry unit , front desk staff was very professional

the only negative that comes to mind is having to go next door for to do laundry

they had options for food nearby but the best was they had a bar with food options near the lobby area

was able to do a load of laundry but one of the washers wasn t working and it was definitely busy

made us leave because we booked the property believing it was pet friendly and you didn't return my email question

big family gathering at the pool, didn't allow others to utilize

no breakfast, no ice machine, no gym, no room service

the kitchen didnt have dishes.

cleaning staff were loud and one was even walkimg around carrying a load of laundry in the lobby while chatting

wifi in the hotel was spotty at best and we were only able to get at most 2 bars of cellular

i also liked the parking was able to find parking super fast

and the staff was very accommodating and nice, well lighted parking lot, felt safe coming and going if it were

your coffee bar downstairs made 2 of my kids sickud83eudd2e 30 minutes after drinking it

laundry piled up by laundry door- needs to be contained, out of walking path and potential trip

there was a constant noise as if it was a laundry mat in the bathroom it was just a very uncomfortable stay

dog run attached to the pet friendly rooms

requested early check in & that was provided which helped us.

made pool time not quite as relaxing as i would have liked

it was very quiet, nice laundry room for guests

the laundry room. that was a surprise. friendliness of the staff.

loved the wifi speed, the good sleep, the hot shower, the laundry room to wash clothes

parking

hotel, hot tub was not working and the pool was dirty, gym was non-functional, breakfast had nothing put out,

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

the free wifi and i got a late check out til noon.

would not take my family there, they do have a looks like a clean pool area

good professional customer service, a lot of parking space for a motel that was sold out when i checked in, i

quiet, lots of parking and no one bothers you

staff was great. on-site laundry. breakfast. very good location to freeways.

washer in the laundry room was broken with no hope in sight to be fixed

screaming kids all hours

the breakfast they provided.

the pool is horrible and i smell some weed

pillows were hard n the dryers in the laundry room both out of order n breakfast would be nicer if they actually

didn't use the pool or laundry

we are close to family you offer onsite laundry. staff very friendly. maid service was great

no laundry facilities at this location

laundry needs help

all the equipment in the gym worked

the breakfast definitely could be better esp when paying so much to include it

there are elevators which is helpful when you have a lot of luggage with you, there is a large parking area,

nice outdoor pool, good breakfast, fast wifi

a little better breakfast

noisy at night with laundry carts rolling on sidewalk and tour group talking and walking the facility at 3 a

it had a laundry which suited us

they changed laundry services so we had no towels and since we used the ones we had to mop up the water from

have a laundry list of things wrong and it starts with firing everyone who works there

my laundry got taken but that wasn't thier fault.

the best western tolleson is extremely clean with a friendly staff, and a good continental breakfast

and microwave made it convenient along with good parking - the complimentary breakfast was

love that they accommodated my request for more breakfast and made sure my room was correctly reserved -even

great no frills hotel with a good breakfast included

pool and hot tub looked super clean, but never used it

when asking about how to acquire change for the laundry the staff was very rude

room service

the carpet looks outdated in this hotel

i think it would be better to put a clock in swimming pool area so we don't have to get out of the pool to see

the pool was not functioning and had with me 2 kids

dryer in the laundry room took several hours to dry a fairly small load of laundry

night we were staying the laundry machine were out of service so we had to walk to their sister hotel to do

gym, laundry and pool

we also appreciated having the small kitchen area also and great breakfast every morning

gym great

laundry room needs to be cleaned every day

our room location was perfect, we had laundry, ice, and entry into the hotel all right by our room

free breakfast, wifi, small kitchens, 1 bedroom suites, pets allowed, & most of the staff was friendly/welcoming

multi car parking was a plus

the pool tiles could have been a bit cleaner.

no laundry facilities

no microwave in the rooms and it really really needs laundry facilities!!

no laundry facilities

no laundry room.

it doesnt have laundry room??

laundry room on the 7th floor

laundry room was small and only 1 washer .

kids had a blast in the indoor/outdoor pool

very friendly staff, easy entrance and exit with close parking.

had a great weekend away with my kids

i went for leisure and for the swimming pool but when i went down to the pool it was overflowing with kids and

rest i wouldn't pair of i had to spend hundreds but just saying it's worth it they serve not just breakfast but

and my kids ended up with burns and their eyes all messed up

for leisure and for the swimming pool but when i went down to the pool it was overflowing with kids and adults

ud83dude16towels ,for kitchen not available

i ended up having a asthma attack friday night because my room was too far away from the laundry room, the

only 1 guest laundry washer and dryer.

the wifi

wish there was children's life jackets or pool noodles/toys for kids.

the pool opens earlier and stays open later which is very nice, all of the staff were very friendly,

no o site laundry facilities.

no guest laundry is very inconvenient

to walk to another hotel for laundry needs

no guest laundry on the premises and the in house market was a little pricey.

the maid on our floor was not polite i had to ask 3 tines for a laundry bag.

the wifi that didn't work

like everything including the breakfast

pool area was clean with plenty of towels

eating breakfast all the tv channels had fox channels on

the breakfast was plenty good

breakfast was wonderful, pool and hot tub made the hot days so much fun with the grandchildren

pool was nice itself - but didn't love location being on parking lot but designed as good as

didn t like how i was charged for wifi and the whole second floor smelled like smoke and when we checked in

the gym was absolutely pristine

breakfast was fantastic.

the pool was really nice after the sun when down

it even had a washer/dryer combo with laundry supplies provided

kitchen, laundry, clean and comfortable room, it had everything and the staff was very good

the room included a couple of packets of laundry detergent and several dishwasher tablets

in unit laundry and kitchen

i also liked that we were supplied laundry soap and dishwasher soap, and also dishes and glasses

we appreciated the amenities (fitness room, though treads were out of service; laundry)

& the laundry room the washer & dryer were the bomb

to get into the laundry room, it was frustrating. key wouldn t open.

besides the laundry room, everything else was pleasant. thank you.

clean..up to date and heated pool!

nice guest laundry

laundry was only $3

placed on the pet friendly floor

the pool was not heated and dirty. grandchildren were disappointed.

other guests were loading kids and adult bikes into their rooms at all hours

clean rooms comfortable bed spacious rooms plenty of parking

i wish the pool stayed open later. it closed at 9pm

husband used the gym

clean, comfortable and had daily room service

pool needs resurfaced asap