no laundry facilities on site. no free breakfast...

the only improvement would be to add laundry facilities for guests to use

no onsite laundry room

no laundry facility

no laundry services in room or building.

noisy rooms, uncomfortable patio seating, shuttle stops early at night, lot of kids

got us a great deal with a golf cart

outside bar service around the small fire places

rooms very nice, we had two salt water studios facing the pool/marina for 2 adults and 4 kids

kids

for the room to be better stocked (serving utensils that don't melt when you use them, dish and laundry soap,

property are on your chair however if it is mistakenly taken by guest relations and placed in the laundry it is

also, rooms were large and there was a full kitchen and laundry

great location, easy access to parking. lots of room. full kitchen and laundry was nice.

laundry. big place. clean. nice staff. warm but refreshing pool. great restaurants.

laundry facility could have more washers and dryers, only 2 & they were being used the entire stay

complimentary laundry, hair dryer, iron, stocked keurig coffee machine, large flat screen tv, and spacious pool

they even have free laundry service which was a saviour

they didn't have a laundry room.

clean laundry room and good rates on machines

location, free parking, laundry service, drinking water bottles

wi-fi did not work in the room, and one of the two dryers in the laundry didn t work (though the laundry is

breakfast buffet, pool/bar; guest laundry; shuttle to down town key west/ bathroom

we ll stocked gym and an on-site laundry

laundry doors were open to public

there is laundry which is nice

when you pass by the staff laundry room it smells like sewage at all times day or night

and across the room in hall was the dame elevator, laundry room entranced and ice machine

and, the provider of outside laundry services was said to be away on vacation

we stayed #701,that was on the laundry space so there was a horrible noise and big vibrations in the room

the laundry room was confusing

beautiful view to the ocean. spacious and clean rooms. laundry room was available.

i won't even go into other issues with laundry and shuttle services

daily resort fee, expensive to do laundry, limited selection on complimentary drinks

laundry room was good addition and reasonably priced

our room was located next to the laundry and the staff gathered there in the mornings and were very loud

room was horrible, the floor was buckling and coming apart, the laundry was next to our room and the sound of

next to the laundry room

first bedroom had problems being next to the laundry room which was very loud and a plumbing leak through the

hotel was nice but my room was obviously beside the laundry room and it was very very noisy

we liked the free parking and the fact there was no resort fee

space and cleanliness, free parking. able to watch my netflix on smart tv.

kids loved the creatures we found among the property

parking lot maintenance made parking a little difficult

complimentary breakfast not included

there weren't any laundry service available.

it would have been nice to have laundry facilities but did not play in our decision to stay

no personal laundry, small gym

have onsite laundry available for guests to do their own laundry

we didn t realize there was an on-site gym until the day we left

no laundry mat

the service was terrific at both pool side bars and the ladies at the front desk were great!

the restaurant overlooked the pool area

enough places to hang wet stuff small bugs in the kitchen area

the beach across is unusable and the kitchenette is super small

the pool was fantastic, convenient shuttle, appreciated the guest laundry.

room was all the way back at the hotel, we had to walk through the parked cars and parts of the laundry service

laundry is on same story but confusion finding it, after taking clothes down stairs then back up

the pool & the laundry facility, free detergent given. friendly staff

property was quite nice, mostly covered parking, guest laundry, very nice pool

additionally, there's a 24-hour laundry facility on the 3rd floor, which is a blessing

guest laundry room (coin operated) available which we were glad to use

liked everything, the fancy coffee machine, the microwave, fridge, the laundry room...

located by the beach, with a gym, pool, and 24h laundry room

thanks for the guest laundry

dishes from room service outside of a couple of rooms in our hall for over 8 hours, also a large laundry cart

some rooms come with terrible street views of the hotel laundry bins

there was laundry bags in the hallway and near elevators all day and night

previous to arrival and given a room with no balcony and view of the garbage cans and dirty laundry

our room 255 vibrated really bad! as if there was a huge load of laundry rolling underneath us.

we never got any towels for the pool had to go ask we were told they were doing laundry

i think like the wifi very slow that s it

longer bar time

i really liked the tiki bar pool side. great after a day of exploring

wifi was terrible when working

also, they were working on the pier and wood planks with nails were floating in the water were kids were swimming

beautiful beach and pool area'very friendly staff.

the spa wasn t up and running at the location there doing some renovations

to get two glasses of wine at 22:45 only to be told all restaurants and bars were closed and no room service

site bar ran out of good vodka and only had well available on 2 nights

2 bedrooms,living room,kitchen area,laundry

kitchen was well equipped, laundry

hour; muffins in the morning; dove ice cream bars; comfortable and quiet room; full kitchen; laundry facilities

also has washer and dryer inside unit with laundry detergent provided

are remodeled apartments - so all the spaces you d expect - closets to stash your luggage, laundry and patio

we also appreciated the laundrymachine

the location, the history of the place, the amenities (kitchen, pool, laundry, ice dispenser, wifi connection)

had laundry available to residents (although you need quarters

had a washer and dryer so we could do laundry

beautiful grounds in the property. great pool, laundry available with kitchens.

especially the pool staff (angie) cleanliness : very clean rooms: beautiful, well equipped (wet bar , small

small and just for adults

there were a few great restaurants there and my husband enjoyed the ocean wellness spa down the street a short

we used the pool, & the gym

the rooftop bar was amazing the bar tender was perfect

there was nothing we didn't like. maybe add an onsite laundry room or service.

i would love to see laundry options onsite.

minor points but no laundry facilities and building we were in was being painted during our stay, would ve

super friendly staff, free wine and snacks upon arrival, beautiful clean room, great breakfast, walking distance

for amenities that should be included (wifi, pool) or optional

daily service did not pick up my laundry order

the pool right outside our door was wonderful and felt like a private pool

breakfast was from 8am to 10 am

clean with a relaxing pool area

rooms, great breakfast every morning

breakfast was tremendous with many fresh choices, well planned and delicious.

wish there was another bar by the pool or better pool service but not a big deal

no lobby bar to encourage socializing

properties online but decided to take this room because it offered a private french balcony i sea spa bathtub

serving coffee a bit earlier (start at 730a) and extend the hours of poor bar a bit (serves from 2p to

room was more than expected, we had direct tv, wifi, fresh cut flowers, and complimentary k-cups and coffee

would have liked the bar open till 9pm. the pool could have been a little warmer.

will be immersed into a lush luxury victorian style home surrounded by nature, birds and two warm pools to enjoy

history, quaint, lush greenery, pools, breakfast, close but not in old downtown

property, staff was great very welcoming, very clean, free wifi, breakfast was wonderful, comfortable beds

wifi was terrible

the breakfast service was great

breakfast was great and the location was great

no on site laundry facilities

wanted a quite room but was placed above laundry room was woken up with load noises bang that shook room 4 times

clean hotel and amazing swimming pool and hot tub

pool is a little in the small side.

wifi during our stay, but we were told that there was a problem, so it is may be an exception

breakfast, cocktail hour (which is actually 2hrs, everyday) with live music, access to laundry

what a treat to be able to order and enjoy breakfast while visiting by the pool with other guests to start our

very nice place with a lot of pretty things. free bar and a piano player in the afternoon.

poor wifi

everything i needed along with an available hot tub and nice pool

2 different hotel employees said the laundry uses up all the hot water

didn t really get hot, & let s not talk about the roaches and bugs in the shower and in the kitchen

hour pool was a first, really comfy bed, excellent location, quiet compound- no noisy morning roosters

the pool was nice and cool. guests and staff were friendly.

at happy hour, continental bkfast, pool area, walkable to many things, staff was amazing, priced well for

loved the pool area and the laid back vibe

the view from the balcony overlooking the pool was amazing and access to the hotel was super convenient

our room was close to the rooftop bar which made it noisy at the weekends but luckily they don't stay open too

location was excellent just off the main drag and within walking distance of all the restaurants, bars, and

rooms are small and dark, bedding box was dirty, no mini bar or fridge, no window in bathroom, pool area is

self service laundry room to wash and/or dry the families bathing suits used daily at pool or hotel beach area

the spa services were available, i would have liked to see the gym open

we didn't have breakfast but we enjoyed the complimentary coffee

gym could be better equipped

it had everything. beach bar pool food. tropical grounds

mechanical noise from ceiling no room service

excellent service at the pool and very fast room service delivery

big rooms, extremely friendly staff, and most of all, the pool and the views from the

room service was amazing

location, pool, restaurant and bar and the service

so you put the wet towels and washcloths in the provided woven laundry basket

everything fantastic, even got over them losing my laundry for the weekend

fact that housekeeping slammed the laundry room door every 30 seconds outside our room, every morning

due to covid, room cleaning/laundry was a bit different than anticipated but they brought anything we needed

no laundry room and few and far machines