friendly, helpful staff. clean place. laundry was great!

breakfast too early. have to get up too early to eat.

breakfast and helpful staff.

breakfast was only 6-8

the complimentary breakfast was excellent with plenty of options, and the hallways were quiet, making it easy

carpet in the room has a distinct smell, and needs to be replaced. also, there are no breakfast.

not impressed with the breakfast

did not eat breakfast. location convenient to food, stores, and interstate.

breakfast

the breakfast could have more of a variety. also, lamps in the rooms would be a great addition!

i liked the room, it was nice. i liked the inside pool as well. the kids had a blast!

the breakfast was good & the greeter at breakfast was excellent & very helpful.

not as quiet as we would have liked. many kids during our stay

there was no breakfast. i guess because of the pandemic.

the pool and the area

the breakfast wasn't very good. not many options and what was there was not good.

could not block the parking lot light from the room or from anyone seeing into the room

room was clean. bed comfy. breakfast was hot and tasty

parking

a large kitchen garbage bag full of garbage was left in the room twice

the pool was being cleaned during pool open hours

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

the breaker in the kitchen area popped every time you plugged more than one appliance into it

it was a great alternative from staying in the overly expensive casino hotels nearby

included with full kitchen and dishwasher

hotel employee at the front desk was very friendly and went out of his way to help us with laundry

walking distance to the construction parking lot

staff unlike quality in & suites they accomodated us and ensured our stay would be pleasant, good breakfast

breakfast was stale

only reason i chose the hotel was for the fitness center, it was locked the entire time and they refused to

(funny to watch but not for my kids)

the bar in the restaurant were very open and very nice

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

the pool closed too early for us to be able to make good use of while we were there

pool had cigarette ash around the edges and groups of intoxicated men drinking heavily

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

had a musky smell, guest laundry full of dust with only one washer/dryer

the breakfast was great

great variety and quality of breakfast items

i think the staff did an exceptional job. the breakfast could not be served i

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

location/free laundry/front lobby clean

love the guest laundry & breakfasts, new coffee station

i enjoyed the breakfast and the free guest laundry was very helpful

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

the laundry facilities were out of order

fitness center

breakfast was ok. not too suitable if you travel with a pet.

beds was super comfortable, rooms, lobby everything was super clean, awesome breakfast, really close to shopping

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

needed plastic laundry bag for swim suit

hotel has no laundry room

most hotels i have stayed in have provided a laundry bag for dirty clothes

cleaniness of the room needs improvement (no trash bags, no laundry bag)

the smoking

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

olive garden in same parking lot

the breakfast was great and the location was great

pet friendly and easy access for pet to outside

clean, quiet, indoor pool was open till 10pm

the time they serve breakfast was rather limited!

parking lot light out was dark in back and the have a new manager that has his large rv in parking

from and shuttle to casino

they have a casino shuttle but are just a short drive away

bed was comfy and i love the kitchen area

it made it hard bc we had to leave and go wash clothes at laundry world

laundry bag

not enough parking. had to park in handicapped space

parking spots are too narrow

we ran out of toilet paper, had only one small bar of soap for two sinks, and there were only towels for two

shuttle was convenient. staff was great and breakfast was great

i enjoyed the swimming pool, it allowed me to work out a lot of stressful points

very clean hotel. staff was professional and friendly. breakfast was very good.

indoor pool and friendly staff

the pool was clean and the kids enjoyed it so much

back by the laundry room, water drains into parking lot & the algea growth is slippery where parking spaces are

breakfast was great

from being genuinely greeted at the front door, to the delicious breakfast and late check out, all was perfect

they had a shuttle to our concert at golden nugget which was nice and a breakfast when we woke

daughter and i were impressed with the amenities included such as, the gym, free breakfast, the stylish and

the property also was supposed to be a pet friendly hotel and asks guests who bring pets to crate them when

of long pull thru parking spots from pickup truck and uhaul trailer

breakfast could of offered a wider variety of items but the coffee was good

huge rooms and pet friendly.

the only problem i found was that there were no lounge chairs to sunbathe by the pool.

it is in fact a suite with full kitchen.

close to casinos.

very close to the casinos and easy access from highway.

new, comfortable beds, kitchen

the kitchen was great, very comfortable bed!

free laundry

clean rooms, wonderful breakfast friendly and helpful staff

was a little to hard for me and not enough shade around pool

pool and gym and loved the kitchen

breakfast was closed due to covid, but they provided breakfast bags.

very convenient location, ample parking.

location was close to casino. staff were very helpful and nice.

i liked the indoor pool and the staff at the desk was friendly.

says there was a restaurant and bar but neither were open

the indoor pool

the security in the parking lot and the secured doors at night.

your website said that breakfast was included. none was offered.

towels and linen was clean but stained pretty bad and parking area was cramped.

breakfast wasn't worth waking up for nor was worth being included with my stay

was clean but the construction workers need to be diligent in keeping screws etc picked up on the parking areas

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

if you are in lake charles for the casinos, the hotel has a shuttle that runs every hour on the

and bonus there is a shuttle that takes you to and from the casinos

parking was great, we thoroughly enjoyed our stay

this place is a dump and the wifi doesn't work either.

the parking lot stayed filled with drug dealers

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

chose this for the guest laundry service

when we would ask for towels they would say they were waiting for them to come from laundry

great front desk service..great room..great breakfast..

nice pool area and amazing staff.

lobby and parking area cleaniness

pool was closed and the workout facilities but i understand because of the pandemic we are in.

they had a waffle maker, free wifi.

parking

especially the worker that cleaned the room and the worker that monitored and maintained the breakfast area

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

we did not stay there because the pool was not available

the large room and the pool area.

quiet hotel, great night s sleep and outstanding breakfast.

manager and breakfast staff, debra went above and beyond to make our stay great

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

smell of marijuana was so strong coming from the employee desk and laundry area

to my surprise, the room had a nic kitchenette with a large size refrigerator

drugs being done and dealt in the parking

rooms were nice and clean, big tv set, i loved the wood floors, and the best part was they were pet friendly