in room safe and on site laundry machines

i loved the pool and hot tub

breakfast was good and so was fitness room and pool

i like parking and friendly staff.

breakfast was excellent, shuttle to mayo clinic was very accommodating, and being greeted with a

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

) and parking was easy and abundant

able to help us with early check in due to family event.

parking limited.

parking lot could be repaved

no laundry

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

the beds were very comfortable, the breakfast was good and had a lot of options.

decent wifi

burger bar in the hotting building, making it nice when you don't want to go out in the

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

parking

reasonable pet fee

the kitchen area was well stocked and organized

breakfast is ok. location is very good. this is the nicest side of rochester to stay on.

the breakfast was great and the shuttle to mayo was a life saver!

very clean and quite very nice shuttle bus driver

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in

the breakfast was great and the shuttle to mayo was a life saver!

laundry room was dirty

it was located across the hall from the laundry room and i wondered if that's what caused it

chose the hotel for location and pool. kids needed the pool area and loved it.

the hotel has a small water park in the center of it

water slide fun for the kids

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

laundry facilities not in the main building

laundry room

room has a mild odor, but being a pet friendly suite this was to be expected

also, the in room laundry was amazing

loved that it was an apartment so did my laundry and cooked the whole time i was there

the kitchen, bathrooms and laundry were clean and modern

the main mayo campus is about a 15 minute walk or a free shuttle is also available

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

the laundry room was

nice to have laundry facility

the laundry was very handy to have

the laundry room was helpful with no charge for use

two free newspapers in lobby each day with free laundry facilities

laundry availability very helpful

free parking was great and sets them apart from many others in the area

free parking, even day of checkout until 6:00pm

also appreciated the free breakfast

the location was great. their breakfast was fine. it was great to have parking and the shuttle.

parking and laundry were included in price

the free laundry is very convenient

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

staff doesn t enforce policies-unattended kids were roughhousing and yelling in the halls & in the pool

bathroom and kitchenette floors were sticky

facilities closed, no wifi service.

underground parking was not available due to a machine issue

easy parking

the availability of the shuttle to and from the mayo hospital.

breakfast was very good

on the floor that my room was on were ongoing and way too much chlorine in the pool

it's farther down from the mayo clinic than other hotels, but there is a free shuttle back in forth with a good

loved cheryl in the breakfast area. she is a jewel

good location, shuttle to mayo clinic, very nice rooms, great breakfast!

the free shuttle service to and from the mayo clinic, st

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

no cont breakfast, and very tiny pool , fee for parking

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until

pool and hot tub were closed the entire 5 days i was there

pool area neat and clean

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

location, shuttle, breakfast

breakfast was a nice option to have in the morning

the kitchen in all the rooms and close to downtown.

brand new hotel. spacious rooms. comfortable beds. shuttle service

wished for complimentary breakfast, laundry bag.

paid for my own breakfast at the crave

great location, great bar and restaurant. great hotel

left before breakfast

location near mayo clinic, friendly staff and loved the crave restaurant and bar in the lobby

there was a temporary bar set up in lobby in the evening

pool was freezing

was not a hotel restaurant in the traditional sense but they did serve breakfast, had a snack bar and provided

didn't use the fitness center so couldn't rate that

staff was very accommodating and kind. rooms were very clean. pool and hot tub were wonderful.

laundry nice

everything, gym, laundry, breakfast and snacks.

clean. modern. lots of amenities. hotel room was amazing. huge shower. gym was great.

at the bar area , felt it should have a little more variety, but loved being able to put bill on room

enjoyed the full kitchen in our rooms

free laundry and free hors d'oeuvres and drink mon-wed

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

my laundry did not come back and i was told to phone the laundry service myself (how do you know who

complimentary guest laundry room

right across the street from mary brigh building at mayo and had free laundry facilities

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

the price is ridiculous. the gym and pool were closed. breakfast isn't included.

room service was delayed as they would not pick up the phone on time .

pillows back (attached photo) pool was broken room was dirty cleaners at our window bar closed gym not very

the blue color of the pool was fun, kids had a great time swimming.

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

bartender was really nice and the laundry facility was helpful

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

laundry room has been closed for months

the standard late check out time

had a working kitchen

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

thr kitchen was awesome and i loved that the kitchen and living space was separated from the bedroom

very close to mayo and the subway access was great, breakfast was very good.

of choices for breakfast

beautiful, new, clean guest laundry on site; an extremely considerate measure

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and

also like the fact that there was an option of dining in or room service

daily housekeeping service good gym incluiding sauna , steam room and indoor pool

they drove us where we needed to go, stored our bags, and allowed early check in

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry room was easy to get to

the guest laundry area and machines were filthy

i specifically called and asked if pool would be open because i had to go to mayo clinic and my kids were coming

work out room really nice, guest laundry much appreciated, covered garage a plus

the breakfast was a train wreck eat somewhere else.

squeaky clean, comfortable beds, petite but complete kitchen, sectional sofa and chair

i grabbed a coffee and it would have been nice if there was a granola bar i could have taken with me

the gym and hot tub were great

great staff, clean, hot breakfast, laundry, shuttle to mayo

and having a laundry available in-house is convenient

on-site laundry room was a blessing

wonderful accommodations! great location! free underground parking! friendly staff!

off being incorrectly charged a pet fee

great location, safe, clean, pool, laundry, breakfast, and courteous staff

nice to have laundry on-site, workout room, pool, etc

pool, laundry, everything was clean, and friendly staff

parking lot needs lines painted, it was a guessing game to figure out if there were spots or if

free shuttle to and from mayo

free laundry, although we did not need this trip, good to know

a laundry room was great; however, just like an apartment, some of the equipment wasn t working and

free laundry, yes you read that right

we also needed to use the laundry facilities, and only some of the machines were working

loved the free laundry service

we also like that there s an indoor gym and laundry area

kids had a blast in the pool - staff was great!

kids had a blast in the pool - staff was great!

easy location in and out. free breakfast. gym. pool.

clean and breakfast was great

the onsite laundry facilities were very convenient and clean

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

the breakfast was great

bathroom door knob was loose and the hot tub by the pool area was under construction being roped off

neither the swimming pool or the whirlpool were in operation for the entire time we were there

laundry down the hall

biggest issue was the shuttle

they also had a hot items for breakfast that are grab and go

staff is very accommodating. good breakfast.

pool, breakfast comfy bed.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

guest laundry and complimentary soap and dryer sheet.

pool and hot tub area was very nice

main complaint was getting room serviced

maybe some gluten free breakfast items