work out room really nice, guest laundry much appreciated, covered garage a plus

the hotel is brand new, so very clean, with a gym and pool/hot tub

good location, nice kitchen facilities

wish they d offer other meals besides breakfast.

the breakfast was a train wreck eat somewhere else.

the guest laundry area and machines were filthy

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry room was easy to get to

could not use the mayo portal in the room due to wifi or site blockage

laundry room has been closed for months

bartender was really nice and the laundry facility was helpful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

very well located for the mayo clinic. wifi connection is good. friendly personel.

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

very close to mayo and the subway access was great, breakfast was very good.

kitchen in room was handy

decent breakfast

had a working kitchen

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

beautiful, new, clean guest laundry on site; an extremely considerate measure

the pool area! enjoyed the hot tub and sauna. disappointed that the steam room was closed.

room service on last day missed due to mixup about length of stay.

also like the fact that there was an option of dining in or room service

excellent breakfast room service due to covid

morning wake-up call and room service were on time

the swimming pool could have been heated

and room service was a bit of a disaster

the price is ridiculous. the gym and pool were closed. breakfast isn't included.

shower was dirty, half used bar of soap in the shower

no pool or hot tub

hashbrowns at breakfast, valet parking/ shuttle service was awesome and very prompt, pool was clean and warm,

there was a temporary bar set up in lobby in the evening

better room service choices. not enough healthy choices.

great location, quiet, friendly bar and front desk staff.

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

liked the: room size, cleanliness, friendly staff, location, tasteful breakfast, underground parking, hotel

the breakfast was very good

loved the kitchen with fridge/freezer, microwave, cook stove top and dishwasher

good breakfast and nice kitchen facilities

wished for complimentary breakfast, laundry bag.

staff was great. loved having bar and restraunte in hotel.

parking is not free. and there is no breakfast included.

consistent shuttle service, inconsistent room service, and sketchy people in the walk way between the hospital

everything except the gym.

laundry nice

everything, gym, laundry, breakfast and snacks.

area, bar area, workout facilities, pool area, outdoor gathering area, the room, shower, restaurant food, craft

attractive & immaculate pool, hot tub, and exercise room

the downtown area it was understandable and there was an option to use a free space to park with shuttle but we

free laundry and free hors d'oeuvres and drink mon-wed

great breakfasts, free laundry, and their happy hours on monday, tuesday, and wednesday!

free laundry room

they also had a laundry room and underground parking garage which was great in this cold weather

right across the street from mary brigh building at mayo and had free laundry facilities

parking and laundry were included in price

the free laundry is very convenient

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

breakfast area was a bit crowded but we all managed!!

clean pool area

laundry facilities not in the main building

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

laundry room

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

the pool and the restraunt

the laundry room was

the laundry was very handy to have

two free newspapers in lobby each day with free laundry facilities

the laundry room was helpful with no charge for use

nice to have laundry facility

laundry availability very helpful

very nice rooms and the onsite parking and free shuttle to mayo was great!

place was right across from the clinic, offered breakfast and snacks for free, clean rooms, and friendly staff

it has a convenient shuttle to the clinic and the facility is quiet and clean

the breakfast was fine. just enough food to get us on our way!

the full size refrigerator. the breakfast and social hour.

pool and gym were nice

great staff and breakfast

she just continued telling him about breakfast and shuttles, etc

size coffee pot in kitchen

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

it was too bad the whirlpool in the pool area was not working

no cont breakfast, and very tiny pool , fee for parking

pool and hot tub were closed the entire 5 days i was there

obliged an early check in and late check out request

on-site laundry room was a blessing

and having a laundry available in-house is convenient

great staff, clean, hot breakfast, laundry, shuttle to mayo

staff, ice water and coffee in the lobby, breakfast food fresh and presented well, convenient parking, nice

pool is small, and not much for kids if you have them along.

loved that it was an apartment so did my laundry and cooked the whole time i was there

the kitchen, bathrooms and laundry were clean and modern

also, the in room laundry was amazing

the main mayo campus is about a 15 minute walk or a free shuttle is also available

there was no indoor pool although we were told there was.

gym and pool were closed

staff was helpful l, room was quite, breakfest was good. shuttle was on time.

was friendly and professional room was clean and neat including bathroom breakfast was

we could keep our vehicle in parking lot after we checked out to use the shuttle

we don't stay in hotels often, so when we do we make sure there is a pool for our kids to enjoy

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

full kitchen & very clean

kids one night and noisy inconsiderate teens another night after 9 pm

clean rooms and pool

very clean and quite very nice shuttle bus driver

breakfast was a little to be desired.

cleanliness, pool area, breakfast, space in room

the breakfast was great and the shuttle to mayo was a life saver!

the pool and hot tub is a nice size and very clean

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

no laundry

our room had a sliding door that opened into a pet friendly courtyard with room for her to

parking lot not meant for pickup and trailer

free wifi.

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

we had a very spacious suite, and the breakfast was good. the front desk staff was outstanding!

quiet, comfortable room with kitchen

the little kitchen worked out great for having some food around and a eating area

it had a kitchen, refrigerator, microwave, bathroom and then an individual bedroom

laundry room was dirty

it was located across the hall from the laundry room and i wondered if that's what caused it

location, pool, great breakfast.

i loved the pool and slide for the kids. was very clean

the pool in the middle so it wasn't far to get to it

in room safe and on site laundry machines

breakfast was good and so was fitness room and pool

friendly staff clean and nice hot tub/pool

pool was closed would like to have a swim

continental breakfast was great and the shuttle back and forth to mayo every 30 minutes was very convenient

great location, safe, clean, pool, laundry, breakfast, and courteous staff

nice to have laundry on-site, workout room, pool, etc

pool, laundry, everything was clean, and friendly staff

parking lot needs lines painted, it was a guessing game to figure out if there were spots or if

free shuttle to and from mayo

free laundry, although we did not need this trip, good to know

a laundry room was great; however, just like an apartment, some of the equipment wasn t working and

free laundry, yes you read that right

we also needed to use the laundry facilities, and only some of the machines were working

loved the free laundry service

the onsite laundry facilities were very convenient and clean

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

the pool area was small. the hot tub was not working.

bathroom door knob was loose and the hot tub by the pool area was under construction being roped off

pool great staff nice rooms

we also like that there s an indoor gym and laundry area

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

everything was great. awesome place for kids!!

breakfast great and the location to the city is perfect for us

the suite we reserved was a great size! the pool was nice! the free breakfast was a perk!

laundry down the hall

biggest issue was the shuttle

they also had a hot items for breakfast that are grab and go

staff is very accommodating. good breakfast.

pool, breakfast comfy bed.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

guest laundry and complimentary soap and dryer sheet.

pool and hot tub area was very nice

main complaint was getting room serviced

maybe some gluten free breakfast items