a few more washers and dryers available more guest laundry would be greatly appreciated.

parking was very hard to find

i didn't care for how much the kids played with all the light switches ha ha.

breakfast was great and a wonderful location downtown only thing that was difficult was finding parking

it was clean, the room was beautiful, the breakfast was delicious. best hotel experience.

no laundry, staff not hospital, learn to train

of laundry in the hall and piles of dishes were left by doors

room service limited menu

room, pool, room service you name it!

the staff were very kind to my pet.

no laundry room

turns out it was the result of greasy towels in the laundry room dryer

the laundry facilities were a bonus

towels could be a bit softer(like sandpaper on your skin) and the laundry being all the way down at bldg 6

the better part of our evening doing laundry as one dryer did not dry the clothes, another ate our coin didn't

in a good location, there was onsite laundry and a 24 hour convenience

that said we couldn't have other kids come swimming it ruined not a

free wifi didn't work

early check in is available which was very appreciated since there was a rain delay for

that said we couldn't have other kids come swimming it ruined not a

the laundry facilities were clean and

room was next to the laundry room which was noisy during the day.

clean pool with a hot tub

no parking fee which i appreciate

the beds were comfortable to sleep in, the room was clean, the jacuzzi and swimming pool were great as well

pet fee - no pet

the kids running down the halls

the properly was clean and maintain breakfast food with very good thank you for providing us with a safe and

i also like the late check out option very

the staff is excellent and the breakfast is a 10 of

information about pet policy or fees

i sat in the bar and it was a total hoot

easily able to access a very cool trail next to the water and several parks that were all very pet friendly

spa was not working and we had hoped to use it

pay fees for everything: parking, pet, etc

wifi doesn't work in the rooms at peak hours making this a tough place to stay when you need to get

two king beds in our room - perfect for our family! the gym was wonderful, too!

entertainment, dining and gym facilities are closed due to covid

the room service was excellent.

and the gym was just right

we also like that there was a laundry machine onsite which we used twice

we have used their laundry room and the first time all worked great but this time both machines seemed to not

wifi didn't work

great facilities, comfortable room, and full access to the gym area of the club

nice place, great bar and restaurant!

the gym and pool area looked awesome, but i didn t have time to enjoy

nor did they have any food items available for breakfast and no room service

there was no coffee or breakfast unless you ordered room service

just a plain room service

ale house brew pub attached was seedy and run-down with cheap bar food

spa is great

pet relief area was inadequate.

i also would like to have public seating by the fireplace not only available to those who dine

in every way - festive atmosphere - very relaxing and refreshing - excellent food, spa and accommodations - love

comfortable rooms, nice indoor pool, lovely peacock room bar with friendly staff

room was nice but located next to the laundry ventilation system and the air conditioner's fresh air make up

the pool shower shower body wash and shampoo was not stocked.

we were able to get a late check out because of how busy the restaurant was

steep $50 pet fee

ev charging

very helpful staff, comfortable room, much needed guest laundry worked well

could use another larger laundry room with one washer and dryer

friendly staff, good breakfast and laundry facilities.

room was comfortable, laundry services available, and breakfast didn t run out early.

there was no laundry bag for my dirty laundry

pet friendly comfortable large room clean

kids can walk right in your room and into the bathroom that connects the two rooms

she helped me with a early check in and gave me more information about that and future stays

first, we ordered room service

we enjoyed using the gym which has weightlifting equipment multiple treadmills

staff were friendly and helpful and there were good facilities like laundry, ice machine (although the only ice

fact i had to do laundry for thanksgiving and there dryer or washer was out of order

laundry room was also out of service

they're guest laundry wasnt available

room was pleasant and there was an ice machine and laundry on our floor, however, our room had been cancelled

spacious rooms, comfortable bed snd an actual hot breakfast with lactose free and gluten free yogurt options

was open, and the pool wasn t insane w different parties w children

did a family trip also brought kids with us and the most annoying part was other guests complaining about the

the beds weren t the most comfortable (but decent ) and the pool was chilly.

nice gym, pool and free parking

clean, quiet, laundry on site and breakfast was good

if one is late then they might not get a parking space.

not enough parking, room was either to hot or to cold

highly recommend for pet travelers

everything! nice early check in, thank you.

caulk on tub is separating , doors are below level in sturdiness and security, burning odor from laundry room

they have no laundry facilities and no coffee in lobby or the rooms

pool was not warm, and piles of dirty towels around the pool and hot tub area

no wifi,no glasses in bathroom, coffee in the room, furniture not falling apart, room sloped

outdoor pool was filthy

variety of breakfast items to choose from and use of laundry room

we were grateful that we could buy the cleaning materials to clean our laundry without leaving the hotel

24 hour guest laundry and pool/hot tub usage was definitely a plus

the laundry facilities were great and all was clean

love the 12pm check out time and easy access to the laundry room

laundry room with washers & dryers

laundry facilities on site, worked efficiently

were able to do a complete laundry while we enjoyed dinner just down the hall

staff was great and the pool, gym, laundry facilities were nice as well - especially having a 24 hour pool to

was quiet, very clean and parking was spacious

when i got home all my travel clothes went to the laundry

says free breakfast,as far as i know there is not one

given a smoking room so expected smoke smell,i guess smoke these days means pot

breakfast was poor selection, but it was something.

'non smoking' room had a funky smell even though all the rooms in that section indicated they were non

wasn't a complementary disposable laundry bag for my dirty clothes

laundry services available

my kids had a great time in the pool and the view from our suite was amazing

the kids enjoyed the waffles

longer pool hours.... i like to swim when the kids go to bed.

laundry was not available during the stay.

floors could have been newer/cleaner. small pool. gym was too warm - fan would be nice.

breakfast was delicious

very clean, nice layout of rooms and good breakfast. friendly staff and good atmosphere

the gym is not as big as i thought but was clean. the drain in the bath tub is extremely slow.

laundry room was dirty as well from the floors to the counters

complimentary shuttle to the airport 5 minutes away

the shuttle to the casino was wonderful

i enjoyed the pool area and the accessibility to the surrounding area

condition of the shuttle. it needs repairs

not a laundry bag in sight.

sheets were clean but are also dingy and gray and very wrinkled like just pulled from a laundry pile

also, it was nice to have a fitness

location of room. window faced parking lot and bright lights.

i was told, when i was ready to go, that i had to schedule a shuttle to the airport.

laundry room and 509 bar (excellent food and

did my laundry and room was comfortable

a shuttle if required the breakfast is adequate with some variety while eating breakfast i did my laundry in

breakfast was amazing and delicious and the had good hair and body wash not you typical stuff that

the complimentary breakfast was good

was laundry on site with complementary detergent so we were able to catch up on laundry before our

of the breakfast wasn't ready but what i had was very good, thank you for providing for myself and my

the break fast lady was rude to my kids and stopped (literally blocked them from entering the area to get extra

restaurant and bar hours not long enough for late arrivals.

great breakfast, very friendly, helpful, professional staff

laundry is a nice feature too and pet friendly room didn t feel pet used

the laundry room was clean and machines inexpensive which is great when you are on the road like we are

about 3 am that woke us up and the morning guy walking sound yelled at us as we were taking kids to the pool at

the breakfast was the best - a real hot breakfast, great for busy travelers, not just pastry and bread

all-night pool/spa access was nice for arriving later at night.

coin laundry on site for guests

the room was great, pool and hot tub also great and every staff member was friendly

staff. i like the soup and salad bar in the late afternoon

pool was nice

friendly staff, welcome soup, salad and wine, also breakfast buffet.

the laundry room was out of order which we needed.

clean and comfortable. good laundry at a reasonable price.

only one laundry room for the entire hotel; only 2 luggage carts for the entire hotel; very small and not

we stayed about a week and the laundry facilities came in handy

we loved the laundry room as we had been travelling for a while, and the front desk staff were very helpful

need a coin machine for laundry, or it should be free, since you know, i m paying to stay here

coin-op laundry in building was awesome very kid friendly

that the pool was closed (due to covid) and it would be nice if they had a coin machine for their laundry (or

laundry room had a weird smell

breakfast was superb, and i observed continuous cleaning in the dining room plus constant

nice laundry facilities

the laundry facilities were a wonderful benefit

hotel is a bit dated and needs some upgrades, carpet in places, laundry facility machines and cleanup

room was not clean, especially dishes. strong pet odor in the room.

breakfast was more restaurant quality than hotel quality

had laundry room but front desk had no small change to wash clothes

laundry room was great - plenty of machines and clean

cleanliness, laundry room was very convenient, mini kitchen

laundry facilities

great coffee maker, large fridge which made its own ice, ironing board and iron and i did my laundry in the

the thing was i got back to the room late,,, was doing laundry

did not like room 123, ground floor and near laundry some noise

the laundry room

area where the pool was at was so hot, i could barely stand to be in there while my kids swam

the breakfast in the morning was grab and go due to covid 19, it was spectacular

staff was awesome, laundry room was spacious quiet and in great area

the pool was great

pool option yummy breakfast

the excess of chlorine in the pool....very unpleasant specially for the kids

good variety for adults and kids