understand it was the end of june and early july but the pool was a bit warm

breakfast . staff very helpful

parking lot arranged where you had to hop over curb and landscape to get to vehicle.

small parking.

room and breakfast

pool was closed.

parking was so easy, restaurants are popular and very close, easy access very where you wanted to

need more luggage trolleyswanted to use the pool

pool wasn't how the picture made it look

the pool wasn t open because 70 degrees was too cold for it.

the gym was a humid 78 degrees

only thing was the hot tub not up and running and the kids wanted to swim but the pool was too cool and it was

the women at the front desk and bar gave me all kinds of tips on things to see and places to eat

i selected this hotel because we wanted an indoor pool for the kids

parking options for rooms to the right of the front door could be improved

the laundry room was a bonus (the front desk has change if

was closed and they did not have change for laundry room or detergent, told me to walk next door

the breakfast was extensive! if you left hungry, it was your own fault.

they had kids running up and down the yalls and the families were very loud outside my door

swimming pool could have been cleaner

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

didn t like the evening food and i think the pool area is to small

the staff was very helpful and the kids enjoyed the outdoor pool

i loved the layout of the room as well as the pool area and laundry facility. very convenient

needs a laundry soap vendor machine in the laundry room.

inside pool

for the price for one night, i think a wet bar should have been in the room room with alcohol beverages and soft

our room that was booked included breakfast she told him he could only get 2 eggs or a breakfast bar or had to

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

pet fees

the pool was clean and most of the staff was friendly and helpful

clean room. staff was very nice and friendly. breakfast was great.

i had a pet with me who could've been injured or killed

(pool, weight room, etc

love the new pool area !!! something to do for all ages

bring back room service.

the room service breakfast tasted a little bit funky.

the gym was in a old restaurant they had

it didn t have a laundry service on the property.

didn t like he had to walk across the street for ice from registration and no laundry on site

the breakfast was incredible and delicious

really beautiful and elegant rooms, small kitchen (no stove or oven but full sized refrigerator and microwave

wifi in room was weak.

my kids enjoyed the nicely shaded outside pool

great staff, wonderful rooms. the fitness center and pool were very nice.

breakfast was wonderful

enjoyed the free breakfast

gym is big and well equipped

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

fantastic pool and staff

no room service no availability for manicure no children allowed under 10 in hot tub

the breakfast was way too expensive.

pool is very kid and family friendly, and overlooking the sky scrapper tall building

clean, friendly, spacious, nice pool, free coffee and laundry.

convenience store available in lobby , laundry room

is the 4th time i have stayed here and i love the location and amenities like free laundry, a borrowing cabinet

the gym the laundry room was excellent

were surprised that there was a kitchen, and the laundry was complimentary

property was centrally located and was pet friendly

also, could not log into wifi on computer, which worked fine and the next hotel i stayed in that week

the bar was a great place to sit and watch the parades and general foot traffic downtown there was lots

the gym wasn t the best, could be rook for improvement there!

stain on the carpet in front of the elevators on the 10th floor

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

walking distance to restaurants and bars

the bar closed at 10

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

gym was a bit limited.

no pool

was unsure were the pool was or if it was open

was preferred for what we needed, building was lovely and grand we would have used the swimming pool on the

laundry or washing service/facilities

suite and the photos led me to believe we were getting a room with a beautiful 4 post bed and fireplace

wifi signal was poor

unfortunately the wifi wasnt working in our room only in the first floor outside.

the shower was extremely nice and having the fireplace in the room even though it wasn t used was nice

parking is challenging. property is a little confusing. food is pricey.

we had a couples massage the morning of checkin and were offered access to the pool area and property but

available, beautiful fire pits with furniture around them for nighttime relaxing, heated pool, spa services,

pool water was too warm. need to figure out how to keep it cooler.

another one we waited so long, finally went up to the bar ourselves also, feel like breakfast at the local

laundry personals were removed

i'm thankful the restaurant was open, and the bar was staffed

they made sure the kids had fun by putting out games and playing movies complete with popcorn

great bar area

this property because of their ad of a luxurious pool and all i saw a big hole in the ground my kids were

the fitness center was alright have clean towel and laundry machine

i also love the size of the room and the fact that there is a gym and laundry facility

the pool was outstanding as well as the laundry facilities and the fire pit area

the pool area is nice and all the small side bit was perfect for getting sun

great area and lots of parking in lot

no on-site laundry

really would have liked to be able to do laundry but no services there

on-site laundry facility

i also think $50 is an excessive pet fee

bed was comfy and breakfast was great

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

very large room. super comfortable beds.very good breakfast.

stuff, environment, dealing with customers, parking

the fitness room only 1 thing worked

the laundry facility was horrific honestly

there was a laundry area and plenty of electric outlets

easy check in, breakfast, parking and friendly staff

breakfast was good. staff was courteous. location was good. gym was large

it is not i don t like it, but i think the gym can be equipped better

had a really nice laundry room. the guest room was nice and clean.

did my laundry in

on-site laundry, kitchen.

the wifi i couldn t connect my game

i wish there would have been more choices for breakfast

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

very good breakfast and a hospitable breakfast/kitchen staff.

couldn't get into the pool area

like maybe pets are allowed in the room 2) breakfast was nasty

plus pool was closed, more than half of the amenities were shutdown

staff at night was loud in halls by the laundry room on the first floor

comfortable & great breakfast! friendly and helpful staff!

the pool wasnt open

cleaner pool area

i also enjoyed that they provided a continental breakfast

didn t get to eat breakfast but the location was wonderful

a buffett breakfast would have made this hotel perfect but it was pretty great

continental breakfast was not continental breakfast! most disappointing!

the breakfast was nice

we missed breakfast both days, it shouldn't end at 9am.

clean and the breakfast was good. savannah checked us in and she was friendly and helpful.

someone screamed at us they were sorry but it continued even out in the parking lot

i would like the kitchen to have cheese for the grits.

pet friendly

the rooms and outer property were very clean. good wifi service and not far from any stores.

said there was pool and laundry was not either

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

many facilities (pool,laundry,ice machine, etc

many facilities (pool,laundry,ice machine, etc

there was a person passed out with a needle in their arm in the parking lot next to our car

the parking avalability

the elevator and the parking parking

the staff was incredibly friendly and helpful, and i really appreciated the free breakfast in the morning

the convenience and the hot breakfast

pool house needs cleaning & trash pickup in parking area

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

construction going on and the parking lot is a mess.

echo from children in pool was loud and reverberated into my room until all hours of the night / kids and

had loud neighbours one evening that made noise in the parking lot until after midnight.

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

the breakfast was delicious, the bed was very comfortable, the owners were very nice.

good breakfast

there was plenty of parking and the staff was courteous

the room was fairly clean and there was a guest laundry facility

amenities free parking,breakfast was a plus, they offered free internet but didn't half pick up

clean, very friendly helpful staff, good breakfast, good location

convenience and pet friendly

pool area was clean

i was also impressed by the laundry facilities

need more parking upfront

nice beds and pool

the pool was super clean

really nice vibe about the place, good staff and the gymnasium was decent enough and open 24 /7

convenient guest laundry and office center

unclean laundry room

disappointed that most amenities including breakfast and laundry were shut down.

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

my room was right by the elevator and the laundry room

kitchen = well below par

we enjoyed our time in the swimming pool

joseph over the bar and kitchen will forever be part of my family

bed was great, had enough pillows. had plenty of parking space. all was clean and comfortable.

thing the staff , the restaurant, the cleanliness, the pool area it was amazing for my birthday weekend

guest laundry, pool and gym are nice

excellent, clean accomadations. great breakfast. friendly staff.

everything!! room is huge! breakfast is great!

need more seats for breakfast area

guest laundry, pool and gym are nice

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

no breakfast no even a grab and go or muffins.

having to get someone to unlock the pool constantly

breakfast was good. location was good.

only 4 channels mold in shower seating in the room dirty poor condition had party in pool area was next to

how i couldn t find the laundry room.

laundry

seems like they need to use a better laundry detergent, with bleach or peroxide

there is a laundry machine that i could use paying usd 2

the pool was fun but not heated so it was a bit cold.

continental breakfast. could make it a great stay with better breakfast options.

parking was a bit awkward but the front desk attendant apologized for that.

pool was not open there wasn't a hot tub either

we were able to enjoy the pool and it is so close to the beach

didn't like the parking

they said they were in the laundry any time we asked

laundry area not working, exceptionally loud

parking lot is a little small and there are several 18 wheeler trucks that park there and use up

our double room was great for our family and parking was close to our room.

lobbyareawas niceand welcoming,parkinglot clean lite

laundry was broken and lights were out for a minute.

room was noisy. sounds from staff laundry. breakfast not that great.

no laundry facilities..

laundry never works

easy to use laundry

also, it would've been nice to have a machine to make change in the laundry room

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

breakfast was hot and the staff in the kitchen went above and beyond to make sure that you had everything you

parking to accommodate a truck and trailer even a semi truck.

i liked about this hotel - the location, the breakfast (amazing), the pool area, hot tub and the gym

you have gym, laundry, pool, breakfast

breakfast and smart tv.

was stellar; hotel is brand new and very modern; checkin and checkout were both fast and easy; breakfast selection

breakfast was good

you have gym, laundry, pool, breakfast

the buffet breakfast is also above

i had any questions or concerns and i really appreciate that, i felt right at home and again the breakfast food

not pet friendly

location was good and parking was well lit. reception staff were good.

the lobby and breakfast area were immaculately clean

there were not a lot of options at breakfast compared to other townplace suites that i have stayed at before

breakfast had fewer options than others i had been to and the room was lacking some linens and

great room with a fantastic a/c! the location and breakfast bar were superb.

breakfast was delicious and staff was excellent

no breakfast was not even editable

the breakfast was worth getting up early. the

plenty of parking and not a lot of

i would have preferred a better parking arrangement.

well lit parking lot

was friendly, location was right were we needed to be, decent breakfast, pool, gym, had a publix right behind

garbage in the laundry room

it had pool and hot tub

the wifi suck and the breakfast was just thrown together

was friendly & breakfast was awesome

pool is open until 10pm and my family enjoyed that but there is no lighting around the pool and is

pool was dirty and the sketchy people hanging out in the parking lot.

the breakfast was really good

service and staff was excellent,the breakfast was excellent and fresh! i will be back!!

was able to get parking lot side room as im a light sleeper as you can throw a football onto the i-10,(could be

so i had to get 2 screaming little kids back in a car and find another room

no laundry bag

the laundry facility only had one washer and one dryer, which was broken

breakfast in the restaurant was excellent and our drinks from the bar were delicious

the room was clean and the evening bar tender was great, very helpful and friendly.

we arrived in our room we noticed there were used towels on the counter as well as opened bar of soap and a

not like laundry, but clean, inviting

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

the breakfast was great and the staff was amazing the laundry facitilites were great

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

nice clean and spacious rooms, pet friendly and helpful staff

laundry only on 1st floor level

had swimming pool, laundry facility, computer with printer, and daily breakfast

told me about the location of laundry ,ice machine and my room

the room was smaller that most comfort suites in which we have stayed. the wifi was a problem.

wifi

staff parks in the handicap parking spaces with no placards or license plates

pet friendly

pool

pool needs alot of maintenance

the pool

pool cud be cleaner.

booked a non-smoking room, just to find out once i got there, that there wasn't any available

everyone was very friendly, and breakfast was great! we will be back!

when we left we saw roofing nails in parking lot and on sidewalk to front check in

there was trash left all around the pool area

swimming pool was in rough shape. very little or no cleaning done at the pool.

staff extremely helpful and helpful, location was easily accessible, breakfast good

the food for breakfast ran out really fast though the cook was very accommodating

breakfast was good swimming pool and gym..

on side door to parking lot was broken, so door would not lock

no on-site guest laundry.

to airport with airport shuttle

the free breakfast was good

shuttle service was great. breakfast was excellent and rooms were clean with comfortable beds.

nice pool and sitting area

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

nice suite with kitchenette, refrigerator and 2 flat tvs.

i loved everything except the breakfast food

forgot to add the parking lot is way too dark

breakfast food

needs updating, the laundry was out of order, room wasn t the cleanest

needs updating, the laundry was out of order, room wasn t the cleanest

laundry area not clean

the pool area is nice but the restrooms and laundry area are filthy

laundry rooms are not connected to hotel

breakfast was awesome as usually

we did get to go to the pool before leaving.

breakfast was okay, not many choices.

meat at breakfast

the indoor pool was a big hit with all the kids

there is a laundry

laundry room was filthy

the pool was really nice. i liked having a laundry room and vending machines close by.

pool could be cleaner. another laundry room would be great!

laundry room filthy and machine broke causing backup in guests trying to use machine