free breakfast was good, with plenty of choice

the cost of the brewery in the snack bar and the staffs was very low customer services.

facility described as a snack bar didn't have any snacks - my husband and i arrived in the afternoon not having

room service with no menus in the room

hotel i expected more from the room, there were no slippers, the bathroom was horrible and the room service was

things such as the laundry trolley has hard small wheels and in the quiet and posh reception it sounded like a

it's easy to find and there is free parking

lovely pool

wifi was very unreliable and staff were not responsive to concerns

friendly staff st reception, the bar and in the restaurant at breakfast

the wifi

restaurant and bar nearby with great view of the old town

car parking very good and in addition to the hotel's facilities there is an excellent restaurant within

wifi was spotty and limited breakfast selection for vegan/kosher

good gym, also nice rooftop

there is a mini fridge and bar and plenty of room to move around in

wifi: ok

wifi not great, shower very weak.

the bar was a bit character less

the evening receptionist, and the fact that there was no bar (even though they served food)

i needed a laundry service but gave it up for the prices were way way too high in my opinion

there are plenty of bars and restaurants within a 10 minute walk

the restaurant and other amenities,spa salon were closed for our entire stay.

spa is not included in the price for the room.

wifi did not work always well (rare occasions). breakfast too expensive.

didn't use the spa facilities, which are expensive

booked a room for my husband, kids and i

wifi could have been faster.

we had a cute outside balcony and a spa bath in our room which was a nice surprise :d the staff are friendly

wifi free and worked well

hotel, excellent architecture and location, with a wonderful spa one of the best i ve ever experienced

they could improve their room service.

perfect room beautifully decorated and comfortable. the spa is great and must be experienced.

refurbished central yet quiet location great spa good breakfast lovely room helpful

excellent breakfast and breakfast in-room service made the experience exceptional

a dog friendly hotel that pampered our dog, central to everything, best breakfast and great staff

picnic box instead of breakfast very poor.

the location is amazing, the facilities were wonderful, and the breakfast was absolutely delicious

was excellent, pet-friendly hotel

i really appreciated the architecture of the breakfast room and even more the breakfast: high quality in every

the bar was good and my wife loved the capuchino

oh, and the bar was a bit pricey too

best i have ever had in any hotels, b&bs, etc room was warm and with bath and nice shower , minibar bar in the

very comfortable room good size and layout - good shower and wifi

no room service either

wifi stopped working in our room on the third day but as it was the weekend nothing could be done

ac, wifi, friendly helpful staff

an added bonus is the rooftop bar and restaurant , great view over the city and very good selection of drinks

i would only suggest that the hotel protect their wifi with password for guests

wifi was a little bit troubled - but a little patience is always good.

the lady behind the bar went out of her way to make me some hot chocolate to take to bed after they ran out

the hotel bar was good with a good choice and very reasonably priced

located in old town with an excellent restaurant and bar and extremely friendly and helpful

very nice hotel. great location. nice room and breakfast.

in addition to a bar and restaurant, there is a small internal courtyard space reserved for use by guests of

wifi was very weak in our room, but in the 2 room we rented, very good wifi

location is good and close to parking. receptionist is helpful with early check in.

wifi was useless and some plug sockets didn't work

stuff, spacious and silent room, blinds on the window, good wifi, shampoo and body lotion were provided

wifi was a bit temperamental.

came for the spa and there isn't any (although it looks like they have a spa in booking)

appearing on the first photo is not in the hotel but belongs to a spa separate to the hotel and whose access is

weak wifi

comfortable, with a ot of space for everything and everyone, bathroom is great, the electrical fireplace was

staff who always went above and beyond, like when we licked our keys in the car and needed laundry done

good breakfast bar open all day with interesting beers very helpful staff great location in old

wifi

the wifi and the location are satisfactory.

no wifi in rm 217

and don t even think about doing laundry here, we had a couple pieces of clothing that needed to be washed

and don t even think about doing laundry here, we had a couple pieces of clothing that needed to be washed

a suite, marvellous, lounge huge bedroom and a large bathroom, should of stayed longer we used room service for

wifi good and a nice terrace to sit on w table and chairs

was not five stars, very limited choice also as we had our dog we had room service and it was only available

nice bar downstairs and lovely foyer

excellent breakfast

the bar staff ignored us while he chatted with someone.

the hotel bar is very good and the staff very friendly

the bed, secure parking, 15mins parking in front hotel to drop luggage etc, early check in.

excellent food, service and super fast wifi

having to leave could ve had instructions to operate the spa bath

we forgot to request an early check in and asked upon arrival

not that helpful, wifi terrible and restaurant closed due to it being run by a separate company

parking garage cost 13 per day and very awkward. only spanish channels on tv. weak wifi.

advertised room service but this was not available, also the bar was not open

after our journey from santander and would have liked a meal and some wine although there was room service we

no tv stations in english language room service not available before 20:00 hrs

very pet friendly made us very welcome

only breakfast available no other meals other than room service no bar available

staff was super helpful and friendly, very welcoming, they assisted me with parking, i m super grateful for

clean, comfortable and good location- 10min to city center and 5min to mercadona; for parking you can use the

free parking too

parking just outside the hostel, close to restaurants and just 20-30 min walk to the heart of

wifi could be better.

the pool was shut

tv wasn t connected to the wifi of the hotel and didn t have youtube couldn t chrome cast

the pool was tiny and only a few sunbeds, but other reviews had already mentioned this.

to a covid situation we could not use a swimming pool, bar was closed and such a things like ice was not available

it was great to cool off in the small pool after a long drive

were not able to have room service

while we didn't get a chance to use the spa or gym, they also looked cool

bad wifi was soooo disappointing- room 143 is too far away from router

- the room had it all, a walk-in shower, twin beds, room service and luggage brought in

the gym was very well equipped and the staff were particularly helpful

we had some laundry done because our flight lost our suitcases, we gave half a bag of clothes maybe 10/12 items

lovely gym and spa

the spa was great

really liked the pool, i found it clean and super relaxing

your traveling with kids you might like to know the restaurant didn't open until 8:30pm which after traveling