we were in accessible room near laundry for our anniversary

in addition, they put us in a room by the laundry room (118) and housekeeping area and all night long (day too

& extra towels, quality toiletries, indoor pool open after dark, nice buffet breakfast, good parking, walking

however the only thing that i didn't like was there was too many kids next door and above us too much foot

and in my opinion they shouldn t put people with kids on the second floor

the food court, casino, rooms, room service continental breakfast.

the spa was great.

the gym is just okay - but overall awesome deal for the valley

a bit confusing with the check in and parking but we sorted it out.

the wifi and tv kept going out....

the noise from the pool.

pool was lovely, staff was helpful and friendly.

really - the pool and outdoor games, the lobby entertainment, the bar and seating area, starbucks in the hotel

mask policy not enforced outdoor pool is actually a public pool filled with non-guests

the bar area was fun but could use a little music playing

the amenities. we took advantage of the pool, laundry and free breakfast.

we enjoyed the on site bar and nice having laundry facilities as well

in laundry not working

was lovely staff were friendly location was good laundry facility was welcomed given we were running out of

it was nice to have laundry

clean, laundry a plus and breakfast was a great surprise

maker in the room, and access to an ice machine and a washer/dryer should we have needed to do laundry

the reception couldn't provide quarters for the laundry machine so we had to go across the street to the gas

useful laundry

there s a coin operated washer and a dryer if you need to do a load of laundry friendly staff and yummy

would have liked more dining choices during the day, the fact that the spa cafe was closed meant that we only

love everything about it that me and my kids dont want to leave

room service got my order wrong and i asked for a credit on the bill and i did not receive an

offered free smores for the kids by the outdoor fireplace, everything offered was stale and past experation date

beach adjacent location, beautiful grounds, nice restaurants, bar, lobby and gym.

there were a lot of weird characters hanging around in the parking lot

did rain and was cold during our stay, but didn't stop the kids from taking a dip in the hot tube and swimming

the kids were allowed to roam free throughout the hotel, running and screaming without adult

free breakfast bar was absolutely amazing

think the hotel kitchen/ lounge is under staff we waited for a whole hour to get an omelette only to be told by

at 8 o clock in the morning i had to schedule an hour of pool time i was told i had to go see the manager

excellent like the pool

the rooms were a good size, comfortable and quiet. free parking limited gym nice bar area

wifi wasn t working and the breakfast was a cold lunchbox. unacceptable.

the rooms were a good size, comfortable and quiet. free parking limited gym nice bar area

too many truckers, laundry facility very dirty

i really liked all of the kitchen utensils and appliances provided in the kitchenette suite

kitchen in the room is the absolute best part, and why we booked it

staff members helpful, breakfast needed some improvement, plenty of parking, room clean

maybe pool can be open a little longer

they had a guest laundry room! great location for a college visit and very clean.

the hotel also has an onsite laundry that the guest can use

gym a/c was not working well

myself and the 2 kids had to switch rooms at 10pm due to a broken windows blind; and the front desk and less

the gym was well equipped

204, was right above either maintenance room or a laundry room

a nice swiming pool outdoors, the self laundry facilities are useful if you are a few days travelling

you would think they would have them on, without them the pool area was lit by hard white light and not very

grounds nice and the pool area looked inviting and relaxing during the day

check in process was really slow. only one ev charger in the entire parking lot!

hotel charged me a $150 pet fee

clean, spacious rooms, with kitchen very comfortable bedding.

i also liked that they served a bagged breakfast to keep everyone safe

great staff,beds, breakfast

ud83dude2dthe pet fee was not posted and turned out to be $150

this includes the pool, laundry room, etc

room 249 was right over the noisy laundry room

appreciated the breakfasts, pool area, gym and laundry facilities

is not much room to store luggage in the room (when traveling with 4 adults), the laundry room is not centrally

the property was very clean and quiet. laundry onsite was helpful for us.

i used the laundry room to wash clothes

3)updating timing: i used the laundry room; the hours said 6am- midnight, yet for some reason the doors locked

noisy laundry room across from our room. no maid service on our 2nd day.

new laundry machines

the breakfast, the pool and spa and the size of the beds

soundproofing is not good, and we heard the kids above us every morning

tub had stains, wifi didn't work at the room only in main lobby and hallways

the gardens and pool were lovely

pool was nice and warm, breakfast was delicious, very clean, staff was very friendly and kind

disappointed in their claim to accommodate pets and their subsequent refusal to allow our cat to stay

the facility is ok, with lots of parking, it has heated pool and a jacuzzi and a laundry, which is a plus

the laundry room was not available but there was good reason

breakfast can be better. laundry in house superb but timing can expand.

small laundry room

laundry room is closed from 10pm to 9am

the breakfast was delicious too

everything, clean easy parking

breakfast was pretty bad

pool and hot tub were the highlight of our 1 night stay

the breakfast menu was limited, and didn't offer too many vegetarian options.

no laundry room

we had to throw our luggage, buy another one and spend all the day at the laundry to wash all our clothes

things like availability of toothbrush, laundry bag and the like

there was just a lack of amenities such as a refridgerater, microwave, or a laundry room onsite.

would haved liked laundry facilities, instead of walking to the local one

on site laundry

the hotel complex has a pool, laundry coin operated facility, and a little jacuzzi

coin laundry

abundant parking and useful facilities like the pool, gym, and laundry

i also appreciated the laundry room

beautiful views from the pool and dining area

room service menu was small, but the food was good

love kids but think there should be two pools

property in the santa barbara hills

just wish the property had a hot tub in the spa to enjoy before/after the massage i immensely enjoyed

pool closed (repair works), we left earlier as a hotel with no pool is boring for our kids.

plenty of parking, a nice pool area, and a little shop for essentials

free breakfast, free wifi

facility was great, staff and housekeeping were very accommodating !!! beautiful garden and pool

gym worked, breakfast was very good

overall service and the care to details, like printing your name on the breakfast menu

the fireplace could be better vented.

gourmet hot breakfast is served and there is wine and hot appetizers every evening

the room above the kitchen can be noisy in the mornings and the smell of breakfast cooking wafts up into the

an absolute gem on cozy grounds, with a lovely breakfast and outstanding staff

arrived early saturday morning and to our surprise our room was already waiting for us

beautiful grounds, lovely lobby with fireplace, large rooms and lots of pretty areas to lounge

fireplace was funky in our room. one little flame off to the far side.

the fireplace was always running - very nice

wifi didn

everything clean, perfect stay, good view in the pool area

the food, whether it be breakfast, lunch, or dinner, was all terrific

roof top pool. exceptional service great bar & restaurant. staff superb.

should clear the room service coffee away before nighttime

great property, comfortable, black out curtains, roof top pool lounge, close to restaurants and shopping

lovely rooms, lovely pool, lovely staff and most of all lovely wine

beautiful pool and bar

private terrace, fireplace

had of lots of special things, like lemonade and cookies in the lobby in the afternoon, an honor bar all the

my fireplace did not work

i believe your laundry adds oil to the wash

our main problem was the very loud crowd noise from college kids and drunks on the

thursday night at the bar next-door, there are hundreds of college kids that party way way way too loud we didn

no pool to chill out near and gym

it is advertised as a great hotel for family and kids

staff were busy as it is self check-in with staff at their coffee shop and bar only, but they were helpful when

the bar staff is very helpful with any check in issues, but you can check in on line

s a very clean hotel with a coffee shop and a cocktail bar at the same building

absolutely love this hotel and stay here every time i visit my daughter in santa barbara

location on the main drag, the design of the room, the dusk bar that was so cool and lively on halloween night

room had to be entered out side down the car park driveway through a back door with the laundry and had all the

i did wonder if that was because our room was near the laundry room

entrance to our area of the hotel was subpar, walking through car tunnel and past the laundry room to access

windows were single pane so you could hear the bar music & people until 2:00am

bar and alcohol bar misrepresented a bit

liked the fact that you a laundry room was

lovely room, very comfortable beds, kitchenette and on site laundry facilities

our room had a sliding door that opened across a hallway to the laundry room

great to have a laundry especially if you re travelling for long periods of time

laundry facility

laundry facilities were a bonus! loved the little niceties...cookies, cheese and crackers, etc.

staff was amazing and very considerate and accommodating with three kids life gets crazy they were

very special atmosphere in the lobby where you can find a fireplace and a sofa area

despite being located next to the pool and gym, the rooms were quiet

i would like to have accesd to the swimming pool an hot tup until 10pm

we borrowed bikes on most days we were there from the sister hotel across the road (we also did laundry there

bottle as often as you'd like free of charge all day, there is a really nice pool, and you can do laundry (wash

access to the laundry was very useful

sister property had free bike rentals and laundry service

our room was tiny and with 2 adults and 2 kids we were tripping over each other

the laundry facilities are really good but used most of the day by the cleaners

the kitchen space great to whip up something if you don't feel like eating out or if your just in town

didn t use the pool as the beach is minutes away

i could open my door to view the pool and sitting area. staff are super cool.

perfect place ! nice pool and nice people there

the laundry was directly below us in room 218 and they bang around each morning at 6am

room had a spa tub separate from the bathroom which was one of things we were looking forward to

is fantastic, close to beach & downtown, very charming, great amenities such as free breakfast, fresh cookies

room service was excellent

sure parking is the number one issue there

this hotel was exceptional - from the complimentary bikes and delicious free breakfast to the laundry service,

facilities, laundry self service was available, room was super clean, staff was friendly

location, super clean facilities which included pool, hot tub and laundry facilities (great since we are travelling

motel is beautiful, the grounds are really nice, it has a great pool and jacuzzi and also laundry facilities

so many amenities on site- including self serve laundry

had to walk past two rooms, one the laundry and one a storage room, which almost always had the doors open and

the hotel offers room service from the restaurant next door

liked the tea and coffee bar with apples and tangerines

the location and pet lover policy .

very clean and pet friendly

the room was located next to the pool as advertised, but also next to the laundry room and cleaning closet so

right next to the staff cleaning closet (8am start) and the laundry room

located at the end of an exterior walkway and right next to their laundry room and other housekeeping facilities

room was close to maid s laundry area which was a little noisy, as was the room next to me, at times

can t knock on the rating because i got the poolside room that was cheaper and that there is no laundry area

self service laundry facility was helpful for us, no restriction times for kids in the pool which again worked

complimentary bikes for 2 hours guest laundry good basic breakfast comfy clean

friendly, good facilities pool, jacuzzi and guest laundry breakfast included and also afternoon wine & cheese

excellent customer service/staff, nice free breakfast bar, close safe parking, laundry

guest laundry

beautiful and unique! the pool area is amazing. and the laundry room was a fantastic bonus!

the bedding is so comfy, and the smell is gorgeous from washing laundry fantasy room!

laundry detergent had strong smell

kids are having fun

the pool and spa were nice

vs value and 3 days after i checked out they charged me $25 for a laundry bag that i had put my dirty cloths in

only one point the pool is not as big as it looks in the photos so the kids still needed management and to be

really clear where the breakfast restaurant was and facilities dispersed over 3 different buildings with the

room service is perfect

kids loved being able to walk down to state street for shopping and casual eateries