for a top floor room and did not get one and was put at the end of the hall next door to the laundry room

housekeepers & laundry workers, very friendly

they have a laundry room available which is a plus

my room was directly across the hall from the laundry facilites

nice pool and laundry facilities

noise of the elevator that kept me up at night and also the laundry room was under me and kept me up

pool and hot tub were lovely

near the beach, complimentary to go bag breakfast and good coffee

loved the location, the rates, and the breakfast bistro on site and poolside.

the pool area had trash strewn about. the noise between rooms could use some remediation.

on-site parking is ridiculous. no self-service laundry, snacks are over-priced,

the small gym with old outdated equipment

quick explanation of the room service (housekeeping) would have been nice

location, exceptional customer service, clean room, amazing bar and dining

room service options were varied, and i appreciated the hours available

the view from the room, pool, and bar were second to none

room service was subpar. definitely avoid the turkey and cheese sandwich.

the fitness center was in a dungeon

to beach, sam driving the golf cart to the beach was excellent, relaxing pool and lobby, coffee bar was understaffed

bottled water was $6 in the room, mini bar mini wine bottle was $32

clean room, comfortable bed and pillows and it had a laundry room.

nice, clean, great location and helpful staff. i appreciated the guest laundry room too.

room was very tidy and clean. had laundry facilities which was very handy.

hotel laundry is in a square building in the parking lot

laundry room

the guest laundry is quite good

and great pool, restaurant, bar

the bar and restaurant was not open for lunch, just breakfast and dinner.

enjoyed the heated pool

the people on the desk and bar were excellent. benito took very good care of us for 3 days.

the hotel had laundry facilities which was helpful since we were on a longer vacation

gym, laundry room, free breakfast, free wifi, small snack/food market in lobby, free showtime &

got put in a room directly across from the employee laundry room and it was extremely loud

good laundry facilities too

the pool area is amazing, a definite favorite for my kids

no laundry room

need to have a full kitchen restaurant. too dark. updat the decorations.

breakfast was included, no free wifi, the channels on t

golf course and club are quite nice, as are the gym, pool, and other facilities

burritos at 9am on a sunday and the bar didn't have: - bloody mary mix - cherries for our kids shirley

laundry is to go over to sister hotel, residence in

location, pool, and bar. great staff.

breakfast was not included

we're dog and pet lovers so we understood the fact that people need to bring them and appreciate that you allow

they did not have specific rooms as pet allergen free and i found that out the hard way

they provide a bagged breakfast which was fine

the wifi was responsive

the room was nice and big ,loved the kitchen,very accommodating

i had a huge room with a full kitchen

couldn't believe that they charge 12 dollars a day when you are staying there and the pool was the size of a

no laundry facilities

in shower gets hotter as your taking a shower ac leaked in room so half our carpet was soaked no laundry on

no laundry on site. other than that no complaints

no onsite laundry facilty

the only thing i dindt like was that they didn't have a laundry room.

a guest laundry room

no guest laundry room

beds and linens, nice rooms, in room amenities were all reasonable (hairdryer, laundry bag, iron, lotion, shower

super friendly staff, pristine room with a nice view of the pool

y kids enjoyed the swimming pool

casita's have fireplaces and always had wood piles around property in the past, but our room had one presto log

and bar closed sunday to wednesday so couldn t have breakfast or anything

was snobbish, room was noisy, pool had unisex bathroom and outdoor shower, dead mouse near my chaise lounge

time very late, and was put off from the previous evening ordering room service and being charged $50 for a

zack in the small bar area was knowledgeable, friendly and patient

the spa wasn't available because it was being renovated.

spa pool: great food & service

spa not great

amazing spacious rooms, really comfortable and well decorated

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

we ordered breakfast in our room one morning and the service,food, and

no squat rack in the gym :(

say something: the way to the family pool is a bit uncomfortable

the nespresso machine is an upgrade in quality and the room service is excellent!

classical room and good for kids(skating,event)

beds are hard and the elevators kept taking us to the laundry room when you would press first floor

c> no laundry supplies available for purchase at the hotel

spa not working

the gym is small but adequate and open 24 hours.

the location, the heated pool, and the complimentary water.

the laundry rooms need to have more machines and they should all be working

nice 2 bedroom, 2 bath room. laundry facilities available. good location.

lack of amenities. didnt have towels or laundry items when we requested them multiple times.

2 washers for such a busy location- other guests had to circle round couple of times when doing laundry

the bed was very comfortable! i also liked the small gym that provided water and towels!

spa included features were wonderful

to covid19 the restaurant and bar were not as available and it was very quiet, but all in all a beautiful place

limited facilities and the spa is very expensive golf facilities are very expensive too

world class golf and one of the best cheeseburgers ever at the grill

room service was outstanding!

there was a fire in the laundry room

no laundry - tv channels we re not clear - rooms can be more modern

it was far from attractions no self laundry service

also, we paid for wifi and it was abmissmal

heated pool, outside games, breakfast, complimentary drink

had breakfast at the coffee shop downstairs a week before staying

pool is too small. expensive!

tiny pool overpriced

great pool and restaurants

really cool property. tiny pool. rooms are nice but lot of walking.

the kids loved it

gym well equipped too

my room service food was okay.

towels in the gym 10 minutes before they opened

they open up the pool to non hotel guests and it can get very loud and crowded with kids yelling and running

i also, liked that this hotel offered a laundry room to clean clothes

the onsite laundry facility is very convenient

i also used the laundry room which cost $3 for each wash or dry

bar for the shower, but not for very low toilet

the outdoor area was nice, with a pool and fire pit

they should also communicate to you that you will need to buy laundry detergent ( there was a container for

internet wifi connection in the room was terrible

tennis activities and the spa are excellent.

beautiful landscapes and amenities--pools, hot tubs, water slides & splash pad for the kids, tennis courts, and

pool had the slide turned off in the evening

they had a basketball court and laundry services

the potatoes at breakfast were quite cold

the staff also when we had the breakfast in the morning was very warm and welcoming

beautiful rooms and pool/courtyard area!

also to the awesome kitchen staff that provided the delicious food

the staff were extremely kind and i loved being able to do laundry before we left for home

i used the laundry which was very helpful

good breakfast and lobby bar with ample seating and easy access to pool and the outside seating area

we needed a kitchen, a separate bedroom (i still had some remote meetings to attend for work), and in general

from the size of our room to the amazing breakfast

laundry room should have a change/quarter dispenser or machines should be upgraded to be able to

needed to do laundry, and i had some challenges

we had cause to use the laundry facilities which were also clean and we'll kept

appreciated laundry facility

room was great. access to guest laundry and pool were the best.

laundry was easy to access and inexpensive

i love the pool and jacuzzi

the receptionist is very nice! big and clean room. good breakfast.

staff was great, nice quiet location, nice room, nice breakfast

no pool, no hot breakfast (due to covid )

the laundry facility was always unkempt and there are 3 washers and 3 dryers

laundry required quarters

the availability of breakfast was nice as well and having a gym and especially laundry room on sight was ideal

the library, games at the front desk and movie library,free laundry, tennis courts and work out room yay

they offer free laundry

great access to free laundry room and powders

pool and kids club on premise

parking is plenty and complimentary, inside the room, there s a useful albeit small kitchenette

the price of the room service was really high, to high and when we received it was cold

it s a large and spread out property the main gym was pretty far - you have to drive if at night or in a hurry

hotel allows pets and our room smelled like dogs

there were so many people with screaming kids using a day pass (that weren't even probably staying at the hotel

the resort fee didn't include spa admission.

brunch at the golf course restaurant was nice, outdoors overlooking the lagoon

excellent golf course spacious well appointed rooms.

room had sheets and towels with stains on them. and no laundry room.

it was adjacent to laundry room and housecleaning supply room

laundry detergent smelled like vomit

kids are loud early in the morning

room service food was horrible

laundry facilities are excellent

i really appreciate the economical laundry room facilities as well

our dishwasher did not work and laundry machines were horrible

great laundry facility and great people to work with

they have outdoor entertainment areas and a pool

some areas are being neglected-stairwells and the exit near the laundry is blanketed in lint

i left 2 shirts for laundry and instead of collecting them the next day

horrible wifi - impossible to stream your own movies from the ipad

bar was nice but closed pretty early

the gym.

laundry over priced.

was the same size & arranged exactly the same as the hyatt, our car was outside our door- the laundry was nearby

also no laundry room and extra charges for parking *which i didn't pay, make this entire experience

the hotel also took care of some laundry during my stay, which was done impeccably

only detail i wasn't too happy about is when i called room service twice, to pick up the food tray and it really

has a small guest coin laundry room

they have no laundry room and charge ridiculous prices to park your car

no self serve laundry

kids were running and screaming through the halls and lobby

very clean. 24 hour room service. restaurant on site

no laundry bags, no pen or note pads, no cook to order omelets

the laundry machines are not enough

also they charged me twice for my laundry, and also over charged me

laundry was free

the laundry is very good

heated pool, ease of use of laundry area, easy parking, easy text capability to request for items or having

limited laundry machines. only two of each.

laundry and breakfast. the hot tub also

no towels, fire in the laundry room, dirty pool, cardio machines in gym not working, elevator broke down but

the laundry room was very close to the room

like a bigger laundry room with vending and change

laundry room door didn't stay closed

coin laundry services are also available within hotel premises

good breakfast, laundry facilities, heated pool

laundry services are provided by an external contractor

they were generally well booked-up), pickelball, private beach with helpful staff, playground for kids, small

well booked-up), pickelball, private beach with helpful staff, playground for kids, small golf course, hot tub

they were generally well booked-up), pickelball, private beach with helpful staff, playground for kids, small

and huge rooms with sea view, multiple clean pools, not crowded, additional comfort facilities (laundry washer

appreciated the laundry room at very fair prices

bed is very cozy, there is a sell helped laundry room on the same floor

needed more laundry facilities.

they had an adult pool, kid pool, fire pits around the property ready to go

nice lounge area with fireplace, heated pool, laundry services and small gym

nice clean laundry services with 2 big washing machines and 2 dryers

no laundry service

we could hear our neighbors kids crying and yelling upon arriving back late at night

swimming pool times should be extended in the evening and should consider adding a hot tub.

we loved the room, the halls, the gym, the pool area, the outdoor sitting at the restaurant was super cute,

room service/concierge respond and deliver immediately

covid restrictions limiting basic features, room service, room cleaning, etc

the pool had limited areas to lounge if getting there past noon...

excellent staff , beautiful pool, fabulous bed

they have a laundry room which was a plus ($1

the pool zone was absolutely awesome and well maintained

outdoor area for guest by the pool was so nice are family really enjoyed it

breakfast provided a wide varity of foods, make your own waffles, bagels, eggs, potatoes, sausage

great breakfast, clean rooms, nice pool area

only complaint is that it took them hours and multiple calls to get our laundry picked up for cleaning

as well as complimentary buffet style breakfast - they also offer free onsite parking and laundry services -

staff are friendly, complementary drinks, free laundry services, great breakfast and our room was a 2 bed

one other point free laundry service which was very

was a very cosy apartment, well equipped, good breakfast, laundry free of charge and water&soft drinks at your

laundry room was so handy to use

dryer in the laundry room is a waste of money

laundry facilities limited and in poor condition

given room next to guest laundry we should have been told to expect a higher noise level

location, shuttle to legoland, friendly & helpful staff, laundry facility.

no restaurant on property open, but you could order room service

the parking in that area of la jolla is a pain and the valet is $30 a night.

parking was a challenge unless you use valet parking.

oh yes, the bar has 50% off bottles of wine on wednesdays and the wine list is 24 pages

wish there was a bathtub for the kids but otherwise great

access to coin laundry is also convenient and not too expensive

they were so helpful they saw us drenched and told us there was a laundry room which i didn t not know

the kitchen and pool were great

to legoland, size of the room, and the breakfast was phenomenal

me and my kids used the fitness center and went to breakfast directly after which worked out great

laundry was only 1 washer and 1 dryer for entire hotel and in an ugly area of hotel

and towels were our responsibility with the staff expectation that we find the laundry room and dispose them

laundry room down in front of room quite noisy in the mornings

washer was unplugged in the laundry room (which is outside in a random nook) and the dryer did not work

laundry machine don t work took the coins but didn t work front desk deny to take

everything was comfortable and they also had a laundry room for guests

i loved the the laundry room on-site aswell

the housekeepers/laundry staff were working hard, definitely making the place clean

laundry facilities were great too

rooms were clean and comfy got my laundry done for free at the guest laundry room

laundry had been left outside our door when we arrived and nearly in the way of us getting in and

laundry machines looked a bit beat up.

the laundry was very nice

staff was friendly even saw i was doing laundry a

guess it's the manager with a condescending attitude and the laundry room was all out of order

the breakfast was good and laundry was available

ordering room service was very expensive given what we ordered (2 entrees and 1 drink) and with room service

pet friendly and the restaurant.

would be nice if water was given as complimentary in the rooms. breakfast was same everday

liked the interactive tablet that made ordering room service or transportation easy

the kitchen was well stocked but lacked plugs in the right place

view of the ocean. kitchen. parking on site.

the kitchen floor needed a bit more care.

would be great to add a bit more light in general, especially the living room / kitchen.

they do have other rooms with different floor plans and also have actual mini kitchenettes

we were given room 108 near the laundry

laundry was available

the laundry room was kept clean

laundry room would have been nice

pet friendly , comfortable..great staff..excellent mgr and front desk laundry avail

the self-service laundry was an added bonus too

laundry room was out of order during our stay due to the washing machine being repaired

during our stay they did not have a functioning guest laundry.

i also loved the food court next to the hotel and the guest laundry room

etc needed clean during stay, laundry was not accessible due to refit (not a major

and i don t think there is room service

of the options available for l kids and family

we enjoyed the pool, bar and room.

family friendly hotel with access to a kids pool

looking forward to room service returning!!

night put in room over laundry - washers and driers all running from 0530 am very loud

staff, food, view, guest laundry, fitness center

laundry machines very old

more ev chargers

a complaint about the property: the wifi logs you out every 24 hours, so you if people send you emails or

was very nice from the breakfast staff, front desk employees, housekeeping, hvac cleaners, etc

were all disappointed that the pool and gym were closed

the breakfast was pretty

love the fact that we had a kitchen in our room and dinning table to eat

waffle making was a hit my kids

breakfast was great. loved laundry facilities. staff was very helpful and nice.

is very clean and excellent amenities, including free self service laundry, basketball courts, fireplace patio

free laundry

free laundry services

use of laundry facilities free

facilities (gym, heated pool, laundry, other stuff), nice room, good shower

the lighting was bad, the laundry facility out of order

i was put at the main exit from rooms and under staircase and across from maintenance and laundry

laundry prices were so off that my mother had to call the hotel and the bank to question the

i liked the laundry and the gym

no room cleaning servoce during stay. no laundry machine in the room

there js a pool for kids and one for adults, a small game room, laundry, bbqs etc

is no washer/dryer in the rooms here, instead a separate community laundry room

they said he was loading his laundry

be great if there was laundry in the units a small washer/dryer stacked on top does not take that much room

property, nice amenities (laundry, games in lobby, courtyard games, pool), great breakfast with plenty of options

pool, hot tub, bbqs, mini golf, fire pits, laundry, free breakfasts, free wed evening social hour were all

that i didn t like it just that it be bette tidbit had laundry machines in the room itself but it was just

need more laundry amenities.

hard to find parking

good for business trips and also its laundry facility is definitely a great convenience

dirty carpet. only one ice machine. small laundry room.

dryer in the laundry room was of poor quality and did not completely dry my partners clothing after several runs

pool & hot tub closes at 10pm that's kind of lame.

the wifi connection was spotty and i couldnt connect some of my ipads

there was no laundry room, i had to go down the street which was an inconvenience.

there wasn t a laundry bag in the closet

the parking was very good even when busy

the spa close by was a plus since we'd been on a ten day bus tour prior to our staying at the resort

large groups screaming kids overthrew the pool area.

ended up having to stay longer in san diego than planned and needed to do laundry

are assigned to a horrible room close to laundry

kids pool was closed on july 4.

no room service available

the resort itself along with the pool and activities center. the gym was clean too

no room service

the pool and fitness room were wonderful

the pool and hot tub was an added bonus

the twenty/20 restaurant way understaffed but staff was nice doing their best and our call for room service

the gym was very nice

the best part was the pool area with hammocks, large couch like chairs, a fire pit, three jacuzzis and games

the kids played on the water slide for hours

pool too far to enjoy comfortably

lush lawns and palm trees the property is huge, but they have a convenient shuttle service that brings you

we like the suite style resort that comes with a kitchen.

i was pleasantly surprised to find out that the room itself had a full kitchen

my kids would have loved more kid friendly cereal like fruit loops or lucky charms

no problems with parking

good quality hotel. nice entertainment system, good wifi. nice pool for the kids.

staff was tremendous and so good to me and my family and kids

they definitely need to have quarters for the laundry machine

no self-laundry facility

laundry facility is also available on the 3rd floor which is great for families with kids

the outdoor pool is a year-round

were told there was a bar but it didn't open until 3:30pm so we didn't get to experience that, however, lots of

laundry is located way in the back in building #8, not fun

the room needs an upgrade. need more laundry rooms

the room also had a complete kitchen

location pet-friendly

the size of unit, and the kitchen.

no laundry facility

a guest laundry facility would have been helpful due to our longer stay.

pancake making machine, poor bathroom ventilation fan, loud room near the pool, poor wifi, no laundry facilities

doors with no weather stripping extremely noisy in the morning can hear the cleaning staff since laundry room

need laundry

also has a laundry room

in the bathroom, door key cards had to be reset everyday, no availability for personal laundry, swing pool was

i like the fact that they have a laundry facility on site too

we move into the new room, there's no bugs but we still had to wash our stuff on hot at the laundry mat they

for our stay - close to everything- quiet area - trains passing by did not bother us at all - laundry facilities

bed cover sheet is dropped on dirty floor under the stairs where everyone goes in and out, not a laundry room

the laundry is there and it was very uncomfortable going thru there

room next to hotel laundry room.

fact that i have to pay for laundry

called the front desk to ask about the laundry room, it s not working

nice quiet complex. curtious staff. nice pool. cheap laundry facilities .

laundry area was extremely dirty and smelled of urine

stayed at the first floor near the food area, elevator and laundry room

no security. laundry facilities outside where anyone could walk up to and use.

the do it yourself on-site laundry service

of kids

i appreciated the fact that the main door was locked after 9 pm and parking lot was patrolled

free parking and cleanliness

was closed , the reason we booked this was the bar

pool and gym are both nice

it even had a laundry room on-site

two laundry rooms with wash powder and dryers were very much appreciated

service, clean rooms, shower had soap dispensers (not the chinsy little shampoo bottles), laundry room (great

laundry room hours were bad for busy families

super clean, very friendly staff, quiet, comfortable bed, the laundry room was a great

loved the fact that we could do our own laundry (good facilities) without extra fees

was disappointed with the laundry

complimentary self serve laundry was awesome with kids, dogs, and sand from nearby beach

didn't like how i had to bother the workers at the front desk to get the laundry room opened

like that there was a laundry facility, but we felt lucky to squeeze in a load

i had to do laundry

the pool had towels available and the guest laundry room was much appreciated

love that it also has a laundry facility if needed

the kids enjoyed the breakfast selections. we loved the space in the room.

swimming pool was dirty

had a laundry room which was convenient

laundry room, i highly recomened not staying here because of that mess of a situation

clean' i suppose if you say it loud enough-closing the gym, and the restaurant-try draining the smelly green

the kids enjoyed the heated pool. the room was spacious and comfortable.

the view was the freeway. ice machine broken. pool was very small.