they gave us complimentary drinks and laundry which was very generous

the pool and the staff

the bar serves excellent drinks

the breakfast tasted great with a lot of choices

the room was very spacious, breakfast was very delicious

good breakfast

the rooftop lounge and pool were exceptional

also the girls in the spa for treating my mum

the parking service

on such bad quality food, breakfast ( limited options) lunch dinner were all awful and rooftop bar staff were

no wifi in the room, and the one in the common area didn't work for us

there was a swimming pool advertised, but there is currently none

would rate it 10/10 if the wifi was working properly and the shower didn't have a broken spray hanger

room with a bathroom and kitchen corner

hotel but could do with a swimming pool

laundry services were poor and had to be requested 4x before getting the service

clean, comfortable, well located and free parking. oumaima (senior) is wonderful.

spa treatment and pool side lounge bar, both very friendly staff and quality service.

the location, the staff and the breakfast ud83dude09

hotel communal areas were beautiful and the view from the rooftop pool and bar is worth the visit

laundry services is expensive

location was great- the view was awesome! staff were delightful. breakfast was delicious.

the view are stunning and lovely stuff, also breakfast was very delicious and authentic

the hosts were extremely friendly and breakfast is great and tasty

delicious breakfast

the good service especially nights time staff and the breakfast assistant.

and best of all was the complimentary breakfast

excellent offer of breakfast (local and international) and comfortable beds

bar staff were very poor and didn t like the hotel residents to use the gar area unless drinks

spa is not working; breakfast with no healthy options.

laundry serv

the staff was attentive and helpful, even arranging for our laundry to be done which took less than 24 hours

they have excellent, fast valet/laundry service

laundry was really cheap and efficient service

the wifi was very poor.

laundry didn't work 2 out of the 4 days i stayed, and when they did they returned my clothes

regarding the express laundry service (specific hours) but in the end, they worked it out

there's laundry service in case of need

and the room service is perfect

the price for the spa experience was very reasonable as they had an afternoon special

no towels in room had to wait 30 mins for towels to come up from laundry

parking

top service, clean facilities, nice breakfast and good location

it's a very old hotel, no room service, unclean, the shower water smell odd and has a brownish colour

poor breakfast no wifi in rooms

they also helped us with laundry

very nicely decorated, nice helpful staff, who helped us with the laundry service, good breakfast

the roof was dirty and busy with laundry, so it was not really welcoming, even it was one of the reasons that

the rooms are large and clean, there is good wifi (for morocco) and a nice breakfast

breakfast was lovely

good breakfast

flight was too early and we did not have a chance to enjoy the breakfast

we chose the hotel because of the parking lot

been in morrocco before but as a european i expected tea/coffee facilities in the room and a breakfast was a

extremely noisy location. breakfast very limited choice.

breakfast was good

the porter was pleasant and the breakfast was the best part of our experience in the hotel

staff was very friendly and the breakfast was good.

location and the room service waiter was good

much of a choice on breakfast, but staff nur din was very helpful, but we ordered a cab to the airport with mr

i have a laundry list of complaints just from staying there one night

you are latecomer, parking could be tricky

are friendly and helpful the wifi coverage is great and the internet speeds are fast th room was clean the room

the parking was very helpful and very safe for those who want to rent a car

localization between train station and medina, value for money, good wifi, helpfull staff

no laundry in the hotel

a load of laundry was only 50dh

wifi signal wasn't the best in our room, and sometimes in the evening, it was difficult to stream

can t bring the kids or grandma

quality of the rooms was very good. nice and friendly staff. rich breakfast

the spa and pool were frankly disgusting

spa

pool could be cleaner.

enough tv channels , almost nothing nobody answering the calls bad breakfast ac not good wifi very

pool dirty and cold water

would clarify that laundry on site means the hotel will do your laundry for you for a fee as with other

lack of laundry - had to go outside to have it done

i would say breakfast.

the room was clean, the breakfast was very good with lots of

breakfast is very good, it's quiet, comfortable and spotlessly clean

breakfast should include more savory food

so beautiful, great location, lovely staff, wonderful breakfast and rooftop lounge

the wifi in the room wasn t that good, and it was a bit dark inside the room.

super accommodating staff, great breakfast and amazing location next to the casbah

the breakfast was good too

no front parking.

the service is good, you can breakfast in the garden

very nice facilities, swimming pool and gardens

pool - water was cold, the gym had running machines that did not work and potential brunch for sundays ( &

spa is very nice too

top drawer breakfast on

wifi is poor in the room almost useless.

breakfast was personal prepared at a great location

the breakfast was good

no tv, though wifi excellent

the breakfast buffet is also sufficient

location, excellent breakfast, very friendly staff very comfortable beds

breakfast was included and delicious

wifi could be improved

poor connectivity , wifi was not working well

multiple wifi access

an hotel buffet breakfast, it was quite good, an excellent variety of fresh viennoise pastries, hard-boiled eggs

the breakfast

the breakfast

the breakfast was delicious and the staff serving it was very friendly and accommodating

grosses schones appartment am meer, grosser pool etc.

but during the weekend it did not matter, as the weather was nice and sitting close to the pool was just perfect

it is very beautiful, but while we were there it was winter and too cold to use the pool or go in the ocean

kitchen , large sitting room with tv and a large balcony overlooking the central swimming pool

apartment is clean comfortable and specious,3 swimming pool ideal for families with kids, big thanks to adil,

staff was friendly, comfortable rooms, clean and excellent wifi. cafes close by.

the terrace to the atlantic, wifi is good, they have 3 hotspots for each of the floor, delicious breakfast,

the breakfast was also one of the highlights: diverse, plentiful, and with fresh products, giving us

the breakfast was good and plenty, the location is good, the wifi is working well

staff, beautiful reception and view from the terrace to the atlantic, wifi is good, they have 3 hotspots for

the 6th floor, wifi connectivity was often unstable

wifi is a little slow

the breakfast is quite simple. the pancake was not kept warm.

the breakfast selection was truly outstanding,offering a delightful mix of moroccan specialties and

wifi reception not good in rooms but good in lobby.

parking the car close to the hotel

staff, breakfast and location was spot on

atm machine,no room service menu ,if you change your room to a different one you will need to pay and clear all

wifi signal strength was not always optimal

not many breakfast options

lack of healthier options at breakfast, as mentioned above

room was great, the whole hotel was very clean, all staff were very friendly and helpful and the breakfast buffet

the spa and its staff were great

were great gave early check in and late checkout

wifi connection, gym

wifi just didn't work which made it impossible to plan next part of journey or find any immediate

wifi access was very intermittent with frequent breaks particularly in the rooms on the upper

poor wifi

however though it was open the bar wasn t stocked and no staff

i could see that the gym, the games room and even the spa were underused

breakfast at a bar stinking cigarettes.

the room was brand new, bar was very trendy

appreciated the free on site parking and free wifi however the wifi was a little unreliable

wifi did not work in my room as was too far from the router (annoying), and be careful of balcony

the wifi could be a little more stable and reliable

i arranged to have my laundry done and it wasn t returned on time, i think they lost it and i finally got it

access to the free wifi was a bit complicated but worked ok. a simple code would be much easier.

the array of breakfast options.

receptionist najwa, with welcoming nice smile and explanations, and proposal to take away our breakfast very

we were a family of 4, two little kids, and had to book 2 rooms. we used only one.

good breakfast and confortable room

the staff was amazing with kids

wifi sometime slow.

spotty wifi

location, parking, personnel

breakfast was good but limited options

poor breakfast.

location: 15 min walking to city center, the attitude and kind service of staff, basic but good breakfast, it

during 80% of my stay the hot water did not work. i had to pop a spa to go out and shower.

very good customer service and breakfast

the food was quite good, friendly staff as well. efficient wifi.

the breakfast selection is limited.

no parking available for all guests

ps : breakfast is good and delicious thanks to the girl at restaurant

position and help for parking

breakfast was very good with different choices

no have car park only street parking

the breakfast spread was ample and delicious

new, essential but elegant style, great bed and bedding, super close to the train station, good breakfast and

the breakfast is great! i suggest changing the menu a little bit on different days.

quality of food in room service is also far behind the expectations and four seasons brand standards

the spa swimming pool was exceptionally beautiful, no detail had been

spa was closed

spa was completely closed

service was as expected and spa was the best thing

good facilities, good food, parking., balcony, big bed and large room.

wifi

good breakfast and wifi, very friendly and helpful personnel. convenient localization.

poor breakfast choices.

the hotel offers excellent service, a delicious breakfast, high standards of cleanliness, and very good treatment

however, the kitchen, sofa and room area was very spacious, so if your use to shower on above style it is good

location was good near rabat mall. kitchen. a/c.

clean well equiped kitchen

it has a function kitchen but i only needed to use the fridge

great location and great room service and food

took the laundry and left it with them in order to extend another day the reservation made by booking check

apartment, stinking of cigarette smoke, kitchen cupboard doors falling off, kitchen lights flicker on and off,

adil the owner of the restaurant/ cafe ( free wifi ) across this hotel , is another man to give a big clap to

kitchen is not fully functional; it included no dish soap or sponge, and it had no oil or salt

there were absolutely no provisions and the kitchen was ill equipped

except that there was no secure parking

lots of space, very clean and the kitchen is well-equipped for its purposes

a spacious unit fully equipped kitchen outside terrace friendly welcoming staff moroccan tea on arrival was a

just the fact that it doesn t offer secure parking.

the room(s) exceeded expectation - spacious, lovely terrace, equipped kitchen

the gym is below average, no enough equipment and too hot

the rooms with the pool view are delight

tastes and environments to relax in, the gym is well equipped and has everything you need and the spa is high

the breakfast buffet has a wide range of options and the views from the hotel rooms are excellent

female lifegard ibtesam was the best thing in the hotel she is very friendly and great with kids she was the

the breakfast was done the way that i love it, and the chef is really nice and competent

was no wifi in the room and this was crucial for a work visit

very good breakfast

breakfast selection was decent but hot food wasn't hot.

godo breakfast and dinner

breakfast selection could have been better but enjoyed what was there.

you stay for a few days breakfast was ok

clean and breakfast

good breakfast, especially fresh juice from moroccan oranges

spa was not very good

goof breakfast

location staff good gesture to apologize because i faced issues with wifi during 2nd day

the breakfast was wonderful

breakfast was 5 star quality

adorable outside terrace with good wifi throughout the hotel

the swimming pool didn't look very clean

wifi can be sporadic but it helps you get off work and just focus on recharging

both breakfast and dinner were absolutely delicious, with a great variety of fresh and flavorful options

breakfast is good and tasty

beautiful garden, nice persons, very good breakfast, very comfortable

forgot some requests and laundry service is 24 hours - not so convenient for business travelers

need an in-house laundry service or at least an iron & board

did not have an iron in the room and we couldn't access one as they said the laundry was open only for a few

no wifi in the room. the connection was too weak.

room service ,food brought cold and not even what we ordered

untidy, confused staff, no laundry

the toilet was broken the room dirty shower discussing no parking the location verry bed no amenities listed

) and the wifi was not accessible from the room

breakfast was very good

girl at reception and all staff are wonderful ud83dude0aud83eudd70 boy's reception and breakfast are great

most importantly the faculty doesn't have a common laundry and ironing

the room and the laundry service. it is very close to the train station which is nice.

no room service, can't carry even the morning coffee to the room, which is disappointing

room was clean,the breakfast was on point and the employees were very kind and polite during my time there

nice bar with football on the big screen

breakfast buffet, room and parking opportunity were great

clean hotel, friendly and helpful staff, shopping mall is close to hotel, nice parking good and cheap restaurant

staff: friendly, helpful, aimable good swimming pool ready to help to accommodate wheelchair needs for accessibility

it's easy to get to from the highway and has excellent secured parking

personnel, wifi and breakfast

breakfast menu (lots of options), clean room, good dinner options (freshly cooked), parking right outside the

to top it off the breakfast at the hotel restaurant is too notch, and delicious

breakfast cold items should be covered because of insects flying over not much sound proofing in

well located, wifi is excellent, very good service, staff were really helpful and friendly, the food also was

very weak stream of water in the shower, small rooms, not enough parking places

location. staff. atmosphere. good breakfast.

beside that the breakfast at the hotel was fantastic, and the moroccan crepe was a delightful highlight of the

there is wifi with no internet connection

au bar se fait par le hall de l'hotel, ce qui entraine une forte affluence et pas mal de bruit

the hotel has a bar in the ground floor so consider that when making a reservation

breakfast frigo at room and very friendly people

i would only like yogurt added to the breakfast

you can find a restaurant and bar in the property

it s located in the city center, has really nice bar and breakfasts were delicious

breakfast is very good.the hotel location so good.the hotel in the city center

gym was huge but didn t use we did use spa which was fantastic

gym was huge but didn t use we did use spa which was fantastic

we only had breakfast which was substantial but the same as any riad

my suggestion is to send the towel to the laundry

breakfast room - clean and tidy welcome tea & cookies parking for motorbike in front of the

delicious dinner, spacious room, comfy bed, parking place for motorbike.

good wi-fi, many electrical outlets, good breakfast

breakfast was very tasty and not easy to eat at once

room was perfect, so was the service, the staff was super friendly, the laundry was fast

location with a wonderful pool area, and beautifully appointed rooms

the breakfast buffet was delicious, the staff were friendly, and the spa area was clean and well equipped

very charming, amazing service and food, beautiful garden and pool, would come back anytime

wonderful place the gardens, the pool, the rooms everything is just great!

another highlight is the spa where i had a wonderful hammam - a big thank you to malika who gave a good scrub

great parking, great disabled facilities, pleasant staff and very modern.

beautiful pool and gym

cafes or restaurants and he have to order or go for one hour to have food specialty with small kids we stayed

beautiful pool and gym

great breakfast with quality ingredients

not quite finished yet, the rooftop bar and the pool bars weren't open during our stay.

breakfast was good but there is some upside potential

the room service was efficient and very friendly

facilities friendly helpful staff breakfast bathroom space management with sliding

praised the restaurant for its quality, with some specifically recommending it for the delicious breakfast and

relaxing, and the kids had so much fun in the waterpark

room service was not done after we left the room for a while

the water park was hell on earth, long lines and the kids were miserable

the wifi was really bad in the rooms

the laundry is expensive and slow

is a small touch the hotel needed like complimentary water shower shoes nice laundry bag , the staff not

i did not get the chance to try the spa or swimming pool but the restaurant looked interesting (had only desert

nabil front desk manager was helpful made our stay beautiful the breakfast was amazing, staff and food the spa

fatim-zara room service supervisor was extremely efficient, professional and friendly

swimming pool,secure parking,nice bar

kid he get up at this time and me as well which not good sign for a good hotel plus no ac and pool are dirty

atmosphere is chilled, feels like some island on the beach, bar restaurant is nice and cheap, the team is nice

only swimming pool

wifi different high price +11 between site and hotel the receptionist is exploitative and

is extremely poor and it has nothing related to the ritz carlton standard,especially in the breakfast staff are

breakfast :( can do way better.

i also absolutely recommend the spa

free spa offered but not appointment available breakfast is nothing exceptional for the price

the breakfast

everything was great, just a small note that some services like laundry are more expensive compared with similar

stuff are so adorable, the place is so clean, so lovely with the japanese touch ud83dudd25 the breakfast was

was family friendly for my kids specially with the kids club wich my kid enjoyed at it.

friendly staff clean excellent pizza bar service, beautiful architecture and design comfortable beds modern

pool and kids club made it fun for our little ones

took card they did know gym hours so i wake up and it's not open or i wait and go then it's not

there s no air condition no one ever answers on phones (rooms service, spa even reception)

have to thank a young lady at the reception called meriem, i booked a room with parking view by mistake but

the location, car parking & see view.

place is very nice very located the room spacious the breakfast is really delicious and the staff of the restaurant

the spa breakfast room service were all top notch

cycling tour , golf , nice pool

the breakfast was plentiful and delicious

the swimming pool was stunning :)

pools and selection of restaurants (i would only recommend folie) nice activities for the kids, and play ground