near to fez airport. parking.

parking is a few feet from the entrance and safe

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

close to the airport, easy to find, 24h reception, restaurant open late evening, save, free parking

the parking was also good

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the swimming pool was good.

wifi was a little weak and you need a taxi to the medina

and clean, great front desk staff, free parking

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

reasons we booked this - was because they advertised having a table tennis table, a jacuzzi, a gym and electric

treadmill in gym didn't really work, overall gym was disappointing

the bar had the

looked for a hotel with wifi in the rooms

coffee served at the bar : watery tasteless and expensive

wifi signal in the room is poor.

best pool ever across the road from the main hotel

super expensive laundry

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

lovely staff at breakfast!

staff very kind, service is good, breakfast is also good, very value for money.

the breakfast is a buffet but they won't refill any food even when the dishes are empty so you won't

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

december, it was a bit cold, so heating was good in the room, toilets and plenty of towels, good breakfast in

good value & good breakfast

excellent breakfast, great value for the money, very nice hotel and facilities.

the staff was very nice and good breakfast

breakfast was good .

wifi was sometime not available

noisy hotel- the bar plays very loud music till 1a

unstable wifi

a nice quite bar and if you want something more lively club

laundry service issue i specifically requested a full laundry service and was told my suit would be

- wifi was not very stable - water from the shower spilled out to the bathroom door every night

at the pool bar was slow -breakfast selection was lacking early morning and also the cake selection looked

easy parking

convenience large pool close to everything

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

staff brought out a beautifully-appearing breakfast to the table but the food was not fresh

they also show that they have a spa

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

the bedrooms are big and nice, the staff is very friendly and the breakfast is superb

wifi, peace of mind, descent breakfast

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

breakfast and no wifi

receptionist doesn't speak very well english, was difficult to communicate, and breakfast was not fresh

wifi in the bedrooms, really was a shock, especially in this day and age

everything is close by, food, drink, cafe, laundry and so on

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

laundry service

wifi signals didn't really reach our room so we had to stand in front of the elevator to use the

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

the gym can be better, no weights at all

the upstairs bar staff were very inattentive, leaving empty food plates for ages, not coming to take orders

the whole the food offering was good - but we were disappointed with the choice on offer at the breakfast buffet

givenchy spa was a disappointment; we booked and paid for one hour package, in the end, the experience is

laundry service was good

really liked the hotel, our room was always kept clean and tidy, pool was really cool and friendly staff :)

staff great service breakfast on point location excellent on centreville will be heading back there

no room service

we loved the breakfast, even though it didn't have the biggest variety of food

food is presented very well and many choices for both breakfast and evening meal the terrasses are perfect fir

good pool.

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

relaxed atmosphere, especially with live music and the fireplace

service was odd, they always had to ask permission from the restaurant to bring us room service

there was no swimming pool or gym as the one on the website

the breakfast had a decent selection

swimming pool was clean and big enough, not crowded, we could enjoyed.

breakfast

wifi wasn't very good

breakfast was very good eat as much as you like buffet style

could have been informed about the gym and spa being closed

two nights even though we had booked one night only smell: strong smell of food in the hallway wifi: was available

the view from the top floor (the swimming pool) is amaaazing

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason

the mini bar was empty no bottles of the mineral water

laundry service cost too expensive. the location is not so convenient if you want to go medina.

great pool and super clean .

wifi expires every 48 or 72 hours. the digital room opening card suddenly stopped working.

allowed late check out

service at the restaurant and bar is extremely attentive

breakfast can be improved.

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay

location, clean room, including breakfast and warming staffs

is reeealy clean, good choice for breakfast, great view from roof restaurant

clean room, parking, rooftop breakfast

the pool was nice

received very good service at breakfast. very courteous.

onsite parking (off the road or under ground)

the pool was pretty cold as it's not heated but we did go in november

good location and good rooms, with underground parking.

staff didn't answer requests, we asked 3 times for the laundry price list, never came

no night activity lobby bar closed early

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

thay still having problems with wifi network

the reservation online, booking didn't allow us to book one room for 4 people (family with two kids), we had to

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

nice bar and breakfast

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

could he not have suggested this to us, using the wifi in the hotel and booking through booking

bed tv light guests salon wifi

:-) for example i missed profesional laundry service

good fast wifi

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

very good wifi provision

i had plenty of room to work on my pc, and the wifi signal was strong

after eating there i had terrible food illness, but no problems with the hotel breakfast

the breakfast was generous, delicious, and varied a perfect way to start the day

and the pool is a perfect way to cool off after a day walking through the medina

they recommended a spa which we had such a relaxing time at

we wanted breakfast and some other meals in our room, and the staff took really good care of us

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

was a weird machining noise at the room, like a laundry machine

our patio overlooking the pool

great pool. tasty buffet

good wifi coverage inside rooms 232 and 234 we requested to clean our rooms and no one did asked for

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

wifi coverage was not good

wifi was pretty good, and worked best downstairs

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow

however, our suite did not have any window and it was located on top of laundry

the spa is no good quality,scrub so hard and not friendly.

cultural morocco tours, we proudly endorse palais faraj suites & spa for its impeccable service and prime location

the suite decoration and comfort. as well as the breakfast amazing quality.

they don't have a gym

the traditional moroccan breakfast is excellent

wifi a little eratic

(my kids said it reminds them of dar bacha in marrakech

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the

breakfast was fresh with local produce

- they made a parking space for us at front of the hotel - laundry service

he ensured he served breakfast himself in case the chef wasn t around

they prepair for us a fabulous breakfast every day

clean value for money with good breakfast and excellent staff

om, breakfast, cleanliness etc

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

the breakfast is what i'd call a

food ,lunch and breakfast

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

breakfast was also extremely delicious and they have laundry services as well

pool was not really for swimming

booked for the indoor pool but it was cold and in the restaurant area so not really usable

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

even had laundry returned earlier than expected

laundry service. comfy bed. nice common areas. lovely garden with pool.

there is no laundry service, a bar but not staffed a coffee house but it was closed

the wifi & tv wasn t working and the mirror in the bathroom was broken

comfortable and clean hotel, the breakfast was good and rich

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

the service was excellent and the staff was super friendly! the breakfast was great too.

the breakfast was great every morning, with some delicious moroccan foods

the breakfast was delicious and new variety every morning

can step straight into the medina to explore on foot, while still enjoying the convenience of a parking lot at

there is a parking next to the building, just an empty dusted space but serves the purpose

noise, too expensive, modest breakfast, horrible parking,

breakfast was delicious! rooftop pool was nice for kids.

also the best breakfast we ever had

the worlds worst wifi

restaurant is amazing, spa beautifull

great breakfast with all the local specialties

the courtyard with pool and greenery is really something to marvel at

went to morocco because of the heat and booked the hotel because of it's pools

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

(guided tours, laundry service, massage, restaurant etc)

they also helped do our laundry and assisted with ensuring we could navigate the medina

the hotel did our laundry

for your need and always cater to the customers needs for example when we got there i think the breakfast was

the staff did some laundry for me seems like the women work super

we arranged a tour to the sahara from here, got massages and had our laundry done

wifi wasn't very good in our room.

the room i stayed in had a lot of space and an ac which are big must haves for me

have also restaurant in riad there you can have dinner , the food is very delicious as it was breakfast too

the breakfast was also a great size

the breakfast was very good and the amount of care shown by the staff was exceptional

breakfast was only ok. we had to ask for coffee and it wasn't very good

- near medina, just before medina gate - parking in the front - wifi

wifi is a bit slow .

lovely breakfast and excellent dinner available on request

the breakfast was also very good and very fresh

wifi was a bit weak and it was a litttle cold but that's to be expected at this time of the yr and

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or

the breakfast was the best that we had during our trip in morocco

abdul and yusuf took excellent care of us, arranged our guide and spa services

especially mohamed and hassan and the other young man at breakfast

there is an excellent restaurant and the breakfast is wonderful

we enjoyed breakfast and a delicious dinner on the rooftop terrace

breakfast was wonderful and made to order

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

the breakfast was very good and plentiful

breakfast starts at 8am and we have an activity at 7:30am, we dont get to eat our share of

they allowed me a slightly early check in, which was handy

- fast & reliable wifi

family got a weeks worth of laundry done

breakfast every day was way more than we could eat and had a huge variety

room, bed, breakfast

good wifi

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

thank goodness for the laundry service because i really needed it

fatima's grandmother did my laundry

the breakfast was great including pancakes, croissants, jam, honey, fresh juice, tea and coffee, more

the little details, like freshly brewed coffee waiting outside your door when you wake up, we had breakfast and

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

the receptionist suarez and the kitchen lady was so nice and educated

perfect location. perfect breakfast. nice people.

the breakfast was very nice

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

the room was spacious (5 beds with a loft) and the kids loved it

poor wifi. but that appears to be normal in morocco.

the wifi works and the interior is nice

also my kids (teenagers) really had funny conversations with the staff

the room was spacious (5 beds with a loft) and the kids loved it

the room is wide enough for a family with two kids

confortable bed great wifi great position

breakfast was delicious, the staff were lovely, wifi good, location amazing

everything was fine, the host was so caring and the breakfast was delicious

breakfast with an amazing view over the whole medina

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

excelent breakfast, good shower, very nice host

great breakfast, super helpful staff and very nice riad. highligh recommended!

though we left the hotel early morning, staff prepared breakfast for only us

wifi in the terrace room did not work, but they informed us about this when we got there

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

the owner offered us free laundry, to which i thought was nice

had issues with laundry service, they damaged white linen clothes

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

had some laundry done by staff for reasonable price

weak wifi signal in the room

they did our laundry for free

riad, hot breakfast served in mini tajine complete with the mint tea, right there next to marble fountain,

the pool, riad style in yhe whole place, breakfast and good air conditioning.

speaks english, different location than shown on the map, pool small and dirty, room without

breakfast, location, amazing staff, and overall beautiful and authentic riad

i like the way how they provide the breakfast in garden thank you so much

everything, especially the food and the kind staff, in particular the manager who came at the bar to ask if

spacious junior suite room that faces swimming pool

breakfast was served upstairs with an amazing view of fez

breakfast could have been much smaller, or in the form of buffet, otherwise it would generate a

the ample swimming pool also has this view and is fantastic

reception, lobby and pool area wonderful as well as the parking area which falls within the hotel s

view on the city, staff, and delicious breakfast

also they have very delicious breakfast

easy parking, best view of fes from the medina facing rooms.

laundry service was good.

the outside pool and the reception area

wifi was very weak almost not working all the time

the pool!

the facilities/ spa etc

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids