curtains in the living room and kitchen

the desk clerk taught my kids to play pool

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

spacious and ornate apartment, fantastic staff (shout out to ameen

the desk clerk taught my kids to play pool

no wifi available in the rooms

wifi in the bedrooms, really was a shock, especially in this day and age

simple small breakfast

breakfast

wifi, peace of mind, descent breakfast

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

breakfast was an amazing time with high quality food

my husband was also disappointed with the coffee, and we found the breakfast to be quite standard

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

buffet breakfast was fantastic.

laundry service issue i specifically requested a full laundry service and was told my suit would be

cost of lunch and drinks at the pool bar was overly expensive.

wifi in the bedroom was bad

the hotel was great, the pool, the location and the decoration we loved it.

the swimming pool was lovely and the seating around it was very appealing

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

everything is close by, food, drink, cafe, laundry and so on

the hotel has a comfortable lounge area , a bar and a restaurant , the food was good

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

friendly staff, nice interior, guarded parking area, cheap.

wifi is only available in the main lobby. no wifi in the room

the pool was very spacious, calming and quiet

plenty of parking (and very nice parking assistants). good guide (muhammad) boomed.

super expensive laundry

good location and nice breakfast. friendly staff

lovely staff at breakfast!

only the bar at first floor

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

breakfast ud83eudd5e

breakfast

if the buffet breakfast had more choices, it would be much better.

excellent moroccan breakfast

breakfast was very poor - all the breads were stale

a nice quite bar and if you want something more lively club

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

noisy hotel- the bar plays very loud music till 1a

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

laundry service cost too expensive. the location is not so convenient if you want to go medina.

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

breakfast was fantastic and ilham greeted us every single morning with a welcoming smile and the

wifi expires every 48 or 72 hours. the digital room opening card suddenly stopped working.

to book easy to find good location free parking nice helpful friendly staff nice breakfast great pool area

great breakfast

location, clean room, including breakfast and warming staffs

was great and helpful, the room was clean and i enjoyed my breakfast would definitely

breakfast on the rooftop was a pleasant way to wake up each morning

5g wifi

dead as a dodo, felt like we were being watched 24/7. bar staff ripped us off too

secure underground parking for my motorcycle

safe location. good breakfast

received very good service at breakfast. very courteous.

wifi was bad.

laundry service was good

best wifi we had in morocco

breakfast

breakfast, location, staff, room.

we loved the breakfast, even though it didn't have the biggest variety of food

breakfast was very good eat as much as you like buffet style

selling point terrace was closed. food and bar service below par

the view from the top floor (the swimming pool) is amaaazing

bad wifi

the wifi was very inconsistent but i have found this to be true all over morocco

the mini bar was empty no bottles of the mineral water

:-) for example i missed profesional laundry service

breakfast is so weak and to get an omelet you have to pay 10 dh extra.

located, comfortable, spacious bedroom, with breakfast included

breakfast is simple but good

my kids can't wait for get their breakfast done when we waited for 30 mins, while the others got

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

the room was very hot and wasnt sure if they had wifi.

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks

wifi

the wifi does not work

pool and garden expeditions bookable from reception.

wifi wasn't very good

the facilities were excellent and the hotel very clean room service exceptional

and we don't have any bar or facility for the kids

swimming pool

get what you're looking for; a balcony with a gorgeous view and a huge pool

the hotel feels very luxurious and the pool is really great to cool down in!

wifi almost unusable,unable to make phone call over skype,viber,etc

room service available until 10 pm, there is no way to get tea after that time

during the breakfast the woman ( chief), some other girls and the one in reception very a little bit unkind

- they made a parking space for us at front of the hotel - laundry service

clean modern rooms, good wifi, close to central station in new town

he ensured he served breakfast himself in case the chef wasn t around

everything. excellent spot. very clean. very good breakfast. lovely friendly staff.

clean value for money with good breakfast and excellent staff

staff didn't answer requests, we asked 3 times for the laundry price list, never came

wifi didn't work outside of lobby

the reservation online, booking didn't allow us to book one room for 4 people (family with two kids), we had to

no heated pool

could have more equipment in the gym

laundry service. comfy bed. nice common areas. lovely garden with pool.

there is no laundry service, a bar but not staffed a coffee house but it was closed

even had laundry returned earlier than expected

for dinner in your restaurant and finding local noisy men drinking at the bar with loud tv on while trying to

helpful and nice stuff, location is great and easy to find, clean and nice rooms and good breakfast

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

was only one thing we didn t like and that felt very out of place - stylish rooftop bar turned into the worst

nice bar on the top and the breakfast is great

the internet wifi need to be improved

the upstairs bar staff were very inattentive, leaving empty food plates for ages, not coming to take orders

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

the spa is amazing and offers fantastic services

big and tasty breakfast buffet

easy parking and close to supermarket if you forgot anything

laundry service was good.

warm pool

customer service is excellent and room service

room service is non existent

room is very dirty ,a very old furniture,no mini bar even no water

the breakfast was very good and plentiful

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

good sized rooms. wifi worked well. comfortable bed.

although the breakfast featured mainly breads and cakes, which i don't eat, when i enquired, they provided me

good breakfast, also an option to order a lunch and diner

bad staff, services, dirty room, bath, outside swimming pool was so dirty, jacuzzi does not work, indoor swimming

great breakfast with all the local specialties

they have a lot of nice terraces there, on to roof, near the pool, but always empty, and for sure the major

very impressive palace, exceptional restaurant, breathtaking spa and very attentive service

the breakfast was complimentary which i wasn't expecting and the courtyard is great to relax in

were forced to book 2 rooms given our family composition - 2 adults and 2 kids (aged 9 and 6)

incredible dinner and breakfast

the service was excellent and the staff was super friendly! the breakfast was great too.

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

breakfast was traditional moroccan food

the rooftop could of had a few more beds by the pool.

breakfast was delicious! rooftop pool was nice for kids.

location to visit the medina with easy access and good parking space

the location staff access through parking lot is excellent the design of the dar

the included breakfast is delicious and there s lots of

breakfast was also extremely delicious and they have laundry services as well

pool was dirty.

the suites and spa description was very misleading

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

however, our suite did not have any window and it was located on top of laundry

music in the rooftop bar was a bit too loud considering the small space

the spa might improve the general service, trying to be more professional and precise

palais faraj is outstanding to old town beautiful room design & super comfortable magnificent breakfast, fabulous

amazing building, excellent suites, pool. service was exceptional.

the free breakfast was delicious and there is a restaurant right next door , cinema cafe , the food was top

conveniently located very close to the medina but accessible by car. wifi and friendly staff.

great location friendly staff comfy rooms great breakfast good wifi

breakfast was basic,but good

very nice and newly improved riad, very good breakfast, nice stuff

family got a weeks worth of laundry done

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

breakfast was delicious every morning fresh, generous, and with plenty of options

a breakfast buffet but more than enough for a great meal

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

the breakfast was generous, delicious, and varied a perfect way to start the day

and the pool is a perfect way to cool off after a day walking through the medina

the rooftop terrace was under construction, which should be said, pool was dirty

pool was very cold

breakfast was amazing and very accommodating in every manner

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

downside is that this place is not as ideal for remote workers as i had trouble connecting to the wifi and

staff ++ free wifi ++ location we had amazing stay thanks to funky fes

nothing wifi fair

slow wifi

the room was spacious (5 beds with a loft) and the kids loved it

cockroach in out bathroom, roof terrace, it was noisy, loud phone calls in the yard, no room service in four

poor wifi. but that appears to be normal in morocco.

wifi wasn t great but it seems that way in much of the medina so there may be not much to do

abdul and yusuf took excellent care of us, arranged our guide and spa services

especially mohamed and hassan and the other young man at breakfast

there is an excellent restaurant and the breakfast is wonderful

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

the riad has good wifi, is beautiful,

thank goodness for the laundry service because i really needed it

fatima's grandmother did my laundry

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

every morning i was greeted warmly with a plentiful breakfast in the beautiful, central seating area

the little details, like freshly brewed coffee waiting outside your door when you wake up, we had breakfast and

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

wifi could be better in the rooms themselves

they say there is a daily room service

the wifi is very good and fast

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

the owner offered us free laundry, to which i thought was nice

had issues with laundry service, they damaged white linen clothes

had some laundry done by staff for reasonable price

superb breakfast

wifi a little eratic

the stay was incredibly friendly, as was the cat who lovingly joined us for breakfast each morning

breakfast was fresh with local produce

there is a great reading nook with a fireplace

property can have some improvements but doesn t really ruin the experience, very clean, daily room service,

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

the breakfast is what i'd call a

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

we love the place, it was good, breakfast was really good as well.

food ,lunch and breakfast

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

very good location and breakfast and we had the best appartment with a rooftop terrace

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting

nice breakfast

the big breakfast at the roof top was amazing with amazing tranquil views

they suggested recommendations for the city and the breakfast is great as well

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips

breakfast with an amazing view over the whole medina

everything was fine, the host was so caring and the breakfast was delicious

they also helped do our laundry and assisted with ensuring we could navigate the medina

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

(guided tours, laundry service, massage, restaurant etc)

the hotel did our laundry

to our needs rooms are immaculate and beautiful and the ac is on point you want to chill by the pool they provide

we arranged a tour to the sahara from here, got massages and had our laundry done

the staff did some laundry for me seems like the women work super

did the spa and hammam experience with hassan,it is well worth it and very relaxing

the breakfast was good, but perhaps it could have some proteins like eggs or cheese.

the rooms were clean and comfortable, breakfast was good and the location was also ideal

wifi was not working well.

lovely breakfast and excellent dinner available on request

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

wifi was a bit weak and it was a litttle cold but that's to be expected at this time of the yr and

easy parking, best view of fes from the medina facing rooms.

beautiful hotel, wonderful location and excellent breakfast. i wish we had more time there

swimming pool needs updating and cleaning

we especially appreciated the safe parking and the peaceful surroundings, which made for a relaxing stay after

breakfast was tasty

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

they did our laundry for free

another thing we found odd was that i asked for a glass of water during breakfast (they serve tea, coffee and

still the courtyard mini pool was very refreshing

breakfast was really nice and fulfilling

especially cause you don't have an address, cause you only get an address to the one outside -the wifi doesn't

didn't like that fitness room was unavailable that was the main reason i choose the hotel

spacious junior suite room that faces swimming pool

decor, service, very good breakfast and above all excellent location

great pool area also

breakfast was served upstairs with an amazing view of fez

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

near to fez airport. parking.

parking is a few feet from the entrance and safe

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

the parking was also good

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

we enjoyed having hot chocolate near the fireplace at the restaurant