the fact that the rooms don t have wifi

place was clean, nice view, staff was kind, there was enough space for parking, the bed was really comfortable

no wifi

the wifi signal was very weak and didn't reach the room.you need a car.

poor wifi in the rooms and poor hot water in the showers.

the breakfast with sausage and egg, fresh juice and even hot chocolate is so tasty

very clean, breakfast was delicious and recommend it a 100%

breakfast was yum and filled us up

the cabana is cute and the view from the breakfast area is unforgettable

the breakfast was plentiful and delicious, and the staff were kind enough to offer us coffee & tea

needs improvement in hot water and wifi in the rooms.

breakfast was very delicious

the breakfast is the same everyday and a little variation would have been appreciated.

was beautiful, typical decor of the region, great breakfast, warm showers, super clean and inviting

decor, extremely clean, amazing breakfast, great location to get to the hot springs, excellent customer

no parking

wifi signal was weak in the room, better in the common areas

wifi was really week and almost impossible to reach most of the time

the check in was done at the reception, the breakfast was nice and the staff friendly

the breakfast was very simple

for breakfast, you have three options of eggs

breakfast is not very good quality, kitchen staff kind of rude

wifi and location at night

- super noisy at night (street and internal noise) - laundry service was hand wash, took 36 hours and clothes

did not like the opportunistic and unprofessional laundry service fee thrown at me as i am checking out

friendly staff. great views from the terrace. fairly priced laundry.

clean place, with great breakfast

the staff running breakfast were not very friendly or communicative.

plenty of hotwater, strong wifi, and a nice little breakfast to start the day (it is a small breakfast typical

breakfast was basic good staff and helpful

breakfast, noisy during evening hours

morning staff's attitude and the dining room for breakfast is in the backroom and small

breakfast, availability of the staff, space.and

breakfast and room

no wifi in room. very noisy room from the street, poor windows that provide no insulation.

the wifi connexion was low. there were no real windows in the room.

cold water, receptionist couldn t give us wifi password, room was on a noisy street

wifi worked good

also, the laundry service could be cheaper (53,000 pesos for approx

breakfast was amazing. the room was very comfortable with great views to the local streets.

the breakfast. oh and only 1 towel was provided.

full breakfast and internet included in room rate

wifi was ok

also the wifi is pretty good, as they have a seperate router for each

the room service, professionality and also the wlan was unexpected good

wifi is strong

the wifi on the 3rd floor was a bit weak, but on the 2nd floor it was strong.

room very clean, modern, bed comfy, wifi excellent

was extremely friendly and attentive, the room was impeccably clean and comfortable, and the breakfast was very

the breakfast and coffe delicious and served in a beautiful courtyard

and the breakfast was delicious

fact that the house was on a busy street and the parking was very tough - there should be a big sign in

cool and comfy little hotel with friendly staff and good secure parking

laundry service and english speaking staff member make your stay extremely comfortable

wifi didn t reach my room .

the spa is amazing. never felt so taken care of before. amazing value for money

nice breakfast, overall everithing was good.

wifi could be improved, the spotty wifi connection made the stay 4 out of 5

laundry)

would not advise you to have the hotel do your laundry

rooftop bar is great

very friendly staff able to do the early check in ( fast and we got the room by1pm)

we never ate in the restaurant or had room service

it is not amazing and very basic but it's sufficient and breakfast is included which was nice

the breakfast is very okay the staff is very pleasant also

fair price and very organized. also, the breakfast included is very convenient.

isnsuper friendly and breakfast was special everyday

i can't say i dislike anything about my trip only that the wifi was a little slow.

no bar or restaurant other than breakfast

everything,love the location,freindly staff,good breakfast ,comfortable room,quiet...

good breakfast and convenient location

wifi in room was a bit weak. hallway great wifi.

food was good at breakfast and room service

breakfast was excellent and the hotel was very clean

breakfast was great, and the hotel is a short walk from the arboleda mall

locatilon & breakfast

they did not have open breakfast

the laundry service was quite expensive.

room looked out directly into the laundry room and had little natural light

noise from other guests and our room on the second floor backed onto the laundry room

excellent breakfast service, and extremely quick.

the spa is closed there are many hotels in pereira which are half the price with newer renovated rooms

to extreme hot, air conditioning did not work, too much noise from other customers, thin walls, laundry never

the only thing i didn t like the maid came for service of personal laundry when she saw i had lots of laundry

laundry charges for which i paid almost 45 usd just to wash my undergarments are too high

laundry service was quick and very good but overpriced.

the rooms are very spacious and the wifi is excellent

the reforma tributaria protests but the staff looked after us and we felt safe and comfortable laundry service

helpful staff got my laundry

erratic wifi

the breakfast was excellent and the staff helpful

clean, well maintained. great breakfast, great location and an amazing staff.

a little tired but clean with a solid bed, hot water, and strong wifi

time a person enters/leaves the hotel - there are almost no restaurants close by (they offer room service but

the receptionist super nice helpful, the lady from the kitchen cooks really nice.

breakfast good, not full buffet. no elevator, but this is not an issue for me.

exit of the parking is a little bit difficult but the rest is quite good for the price , even the breakfast is

the suite was roomy and comfortable breakfast was good staff was friendly

the staff, the location and breakfast

customer service and breakfast services are awesome.

breakfast could be better

breakfast, the price and location

location was very good. i spent only a few hours and i left before breakfast time.