laundry facilities were great, clean, available

the pool was great, as was the staff

wonderful location, nice balcony and parking, quiet room with kitchenette.

good location. easy parking

breakfast was a delight due to the cheerfulness of the staff

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right

washer broke guest laundry

breakfast yum front desk staff breakfast staff whole foods next door parking lot rooms laundry

nice to have a laundry facility

very quiet. has a laundry room.

the front desk could keep some change on hand for the laundry room facilities.

the laundry facilities were down while we were there, but everything else was better than perfect

location is good. bed was comfortable. love that they have laundry on floors.

i didn't use the self- laundry, but would have and packed lighter had i known they were there

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

hot water issues and i was doing some laundry after being on the road and the dryer wasn t working

the food from breakfast to diner was excellent

the butler service, the breakfast & the happy hour everyday was outstanding

the staff was delightful, the shuttle prompt and the location superb

i bring my own bags but a little pet station would be a nice addition

beautiful lounge area outside the spa in pool area great day or night

breakfast excellent totally quiet atmosphere

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and

breakfast was delicious and plentiful

exceptional staff that goes above and beyond for guests. incredible breakfast.

believe there was an on site laundry near our room that ran all night long making a loud noise like a jet engine

our room was next to the laundry room. didn t enjoy the smell of chemicals.

thing we didn't like was that we thought there was a laundry room available but instead they only had wash &

there was no laundry facilities on site.

didn't get the $15 del charro credit or the kids crawl package to the bug museum that is advertised on the

no laundry facilities

no laundry

no breakfast , no laundry

a guest laundry would have been beneficial

center and laundry and restaurant not functioning due to refurbishment although they are still advertised on

great laundry service, both rapid and perfectly presented

only thing which could have been better is bar being open, but virus prevented that

small and i thought the resort charge of $20/night was a bit over the top (paying for parking, wifi and water

you might be having a bad day, but you didn t need to tell me and then leave the desk to pet a dog that just

for the price of this hotel there should be more amenities/offerings like free breakfast, room service, coffee

room service

building, lots of charm, fireplace and lounge area to hang out, hot chocolate milk late afternoon in lobby,

a nice gift for us waiting in our room (champaign and delicious cheesecake)luminarias had rose petals on our

ordered room service on our first night there

inn and spa at loretto was exceptional

no on-site laundry or laundry/dry cleaning service.

the pool was closed but it of course wasn't the hotels fault.

think the pet fee is extremely high, and i think we should have been able to adjust the heat in our room

great location, staff, and big rooms. nice pool too.

great outdoor heated pool that we used in late october. nice hot tub.

we had a room with a fireplace and balcony; comfortable; friendly staff.

gym facility is

my kids loved swimming in the pool and hot tub

loved the location, the fact that it was pet friendly and the convenience of the whole place

pets are welcome

bar closed at 9ud83dude48 no guest laundry. we expected more!

hotel is very accepting of pets but there really isn t a convenient place to take them out

lovely rooftop pool and spa, great location, great bar and

no pet relief area. had a hard time cooling down room.

no gym or sauna as we had thought.

they have laundry facilities as well

as i was traveling cross-country i also appreciated having free access to laundry facilities

laundry available on site at no charge

room was 26 and just above laundry and i was awakened frequently during the night with all kinds of noises coming

laundry machines were available for guests to use and they even had laundry soap available at the

had a pet dog

gym is pretty basic but at this altitude hard to use anyway.

valet parking was the only option. $25.00 per day

nice gym, great fireplace, comfortable room, even a dyson hair dryer

dinner ordered from restaurant for room service was spectacular

food and no room service

staff were friendly, cheerful, frequently offering to be of help, especially the breakfast manager

they charge extra for room service, parking and taxes in santa fe were very high.

but two things should have been fixed, the hallways were dirty with dishes not picked up from room service for

king suite is good for a pet and spouse

we had car but to go for dinner and plazza where there is no parking this was so much more better

the valet parking staff are exceptional: friendly, helpful, efficient

convenient shuttle service all over town

we had some appetizers ans amazing drinks in the main bar and the staff was such a delight, making the stay

the desk, valet, and spa staff were spot on

convenient, free parking, good wifi, friendly staff at a really good price

i think the kitchen was on the other side of the wall, our bed was against the wall and we could hear dishes

we loved the wood burning fireplace; just a text to the staff and they would light it for you

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

we booked it online using pet friendly as a filter. booking.com

laundry

the laundry was a little messy but not a huge deal

furniture was beaten up, hair in bathtub, room next to laundry and noisy

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk

the guest laundry was filthy

made use of laundry facilities at $4 for wash and dry in total which we felt reasonable

self-laundry machine on site was a big plus for me

i was happy with the guest laundry (2 dollars for the washing machine and 2 dollars for 40 mins dryer) 1 dollar

ability to do laundry at the hotel ($2 washer and $2 dryer)

- in general, the property could have been a bit cleaner; and when i did a load of laundry at the property, the

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

we had a large group of people and they let us use the breakfast room in the lobby one night when we ordered

great continental warm and cool breakfast. comfortable beds. great indoor pool and clean.

desk ladies are great, weight room, & pool/jacuzzi were great, breakfast was great, and i really wanted to

temperature of pool warmer

we used the laundry facilities which were very good

i even got a load of laundry done

laundry facility was adequate and was in excellent working condition

laundry facilities on site

the laundry was clean, which we utilized

laundry room no machines working properly

friendly staff, laundry facility on site, jacuzzi

standard of double tree, laundry facility, proximity to restaurants

travel package with water breakfast bar would have been nice in the morning upon my leaving

welcoming staff, easy check in, free parking and chocolate chip cookies

it would've been nice if they offered laundry detergent (either in a machine or at desk) and change machine

breakfast- onsite laundry

the laundry room was filthy the vending soda machine was empty

the hotel is clean and had laundry facilities on site for customer use

the elevator was out of order and the guest laundry area was very dirty.

and i was happy i could wash clothes and be ready to go home with laundry done

laundry facilities also very good and

laundry done thru hotel is very pricey

requested a laundry bag for room but never received

there are laundry facilities on site

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

besides the high room rate, the resort charge and my bar bill, this place that i had been longing to stay at

size of room and bed, heated bathroom floor, wood burning fireplace, accommodating and professional staff

had talked with staff long before booking asking for spa pamphlets

location not far from attractions we planned to visit, complimentary breakfast, and cost

beautiful location and walking distance to casino!

the rooms are quite spacious and has a mini kitchen with a full-size refrigerator, dishwasher and a microwave

we were there for a concert uncle kracker at the casino we stood there we have no complaints

suite easily accommodated four women with lots of luggage and golf clubs

the view, the bathroom and no breakfast at hotel at all

we loved that we got a free breakfast that actually lasted till 12 so we got to sleep

in order to eat at restaurant you have to cross the casino smoking section

convenient to get in and out, great parking and close to the casino

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but