the service in the restaurant, jose is so servicial, very good stuff delicious food, i like the pool, the lake

and small pool area only for guests , with great bar service

wifi was a bit slow in the room and the couch in the sitting area was very hard

the pool with warm water should be bigger and separate kids from adults

hotel, great views from the rooms with balcony, but the breakfast is just amazing

construction work, very(!!!) expensive laundry service: 2kg for almost 20

breakfast could have done with a few more options

breakfast was amazing, the view breath taking.

), very clean rooms and bathrooms, really nice swimming pool and decent food

a huge infinity pool and 2 hot tubs provide a nice touch to relax with a cocktail while you admire the views

our room (110) was next to the laundry and the staff started around 0730

the bed was comfortable to sleep and we also liked the fact that they had drycleaning/laundry optiom for a good

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

the laundry was done well

staff, location, breakfast

breakfast was traditional and delicious

wifi does not reach the rooms, so you might only have a connection in the common areas

view over the dam when you have breakfast or dinner is priceless

wifi very bad in room 7

check-in experience to breakfast, everything was great

wifi was not so good.

on top of that, our car was damaged in valet parking with no resolution offered

they also have these cool cabanas in the pool that sit empty all the time bc they charge $150 just to sit there

you can get room service, but the menu is a bit more limited

was amazing - from the accommodations to the amazing food (breakfast, lunch and dinner) and the views

the breakfast buffet offers food for all kinds of taste, is well prepared and nicely displayed

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

the kitchen always offered delicious high quality food

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging