good parking

easy parking & right off the freeway, so very convenient.

there were several men smoking and loitering at the parking lot

cockroaches , durty and unfix floor , bed super noise, parking lot not mark right ,

location was easy to find and room was close enough to parking lot

no vending machines, no ice machine is broken and no laundry room

was advertised with breakfast however no breakfast need to delete it from the reservation.

specifically searched for hotels offering breakfast and picked this one

walking through the lot looking in trash cans, people sitting on the stairwells to smoke, and no breakfast at

free breakfast until december

yes i had to go get laundry supply.

covid substantially affected the operating of the kitchen

they have a small pool, security, card entry at night, assigned smoking areas, and fast room service

spa in room

friendly. staff, clean, safety, convenient with restaraunt. bar and place to buy quick food

the staff were great, the room was really clean and nice. i liked the complimentary laundry!

great laundry facilities

the free laundry.

pool was nice, property was clean, rooms where great and beautiful. nothing bad to say at all !

has a full kitchen and two tv's

the towels smelled bad, need to use better laundry detergent

above the laundry room

wifi only available to hhonors members toilet did not flush ac was very noisy

nonrefundable charge of $75 for my pet3

i thought the pet fee was quite excessive

the person brought me to laundry room to give the towels

laundry room and the head housek e eper very rude, accused me of breaking the washer and ice

pool

it's quiet staff is awesome breakfast

breakfast included, nice pool, clean

choices for breakfast, after having called to check on availability of laundry change and then when in person,

they did not clean it also the dryer did not work and we were out there working and needed to do laundry

floor looked dirty, carpet stained and appeared dirty, had to have coins for laundry

i think the whole laundry situation is

it has laundry facility, fitness room, snack bar, pool, free breakfast - not continental; real deal

covid stopped us from swimming and having the type of breakfast that we re use to

my kids love it

didn't mikenthat the pet cleanung fee was so high and nonrefundable

i couldn't go back down and take a minute to relax away from my kids for a swim

i was not feeling well and the clerk allowed me a late check out at 1:00 which was very appreciative

indoor pool. wanted to lay out in the sun by the pool.

indoor pool was not heated and it was 105 degrees outside. kids were very disappointed.

king room and swimming pool to small.

the gym was open

i like that the staff is so friendly, hotel is very clean and the free breakfast.

second night, there was a constant noise and we were not sure if it came from the elevator or the laundry room

the hotel very clean laundry room open 24hrs and had computer access

the free breakfast. the level 2 ev charger was a huge plus.

property was clean and peaceful, my kids enjoyed the jacuzzi and the chocolate milk for breakfast

comfortable beds and delicious breakfast

hotel offered a lot of amenities such as kitchenette, breakfast included, laundry, pool, and

hotel offered a lot of amenities such as kitchenette, breakfast included, laundry, pool, and

hotel offered a lot of amenities such as kitchenette, breakfast included, laundry, pool, and

pool service was closed due to covid 19, but understandable.

breakfast ends

laundry facilities really

there was no laundry detergent offered on site

pool was small and faced the back street (so don't expect privacy)

kitchen staff was very kind and found a high chair for my son and made sure it was wiped down and

breakfast was mid but was better than school breakfast for sure.

loved they had laundry

modern & great parking

comes with breakfast. i liked the walk-in closet. having the ev charger was a bonus.

the ev charging station was nice. the breakfast selection was fair.

that my kids enjoyed the swimming pool

breakfast , shower, laundry

no eggs for breakfast, and no shade or privacy in the pool area

i heard the door slamming could not get much rest but the place was amazing and very clean pool

room was spacious, especially bathroom and kitchen/dining area

my kids loved staying will totally come back

laundry facilities

pool was clean. staff was exceptional. nothing good to watch on tv

pancake breakfast was really good and an interesting process to watch

pool

and the breakfast was actually better than some locations where they just give you a muffin wrapped in

convenient laundry facilities

its clean. great options for breakfast. nice amenities (gym, pool, laundry room)

laundry $3 per load (washer and dryer, each), worked without issues, takes quarters or you can pay

free parking, wifi, laundry, pool and gym

staff was accommodating for a late check out need

breakfast laundry

the indoor heated pool and spa were amazing, and just what i needed to relax

indoor pool and hot tub, very good breakfast

parking needs more handicap spaces.

wifi isn't great.

no laundry bag, only one bar of hand soap

also-there should be more information on where to find vending machine, laundry, ice, etc

noisy the in afternoon the people working in the laundry were throwing something against our wall i thought they

room we had, 140, was right next to the laundry room and it was loud with the spin cycles, out of balance issues

i didn t like that the laundry room to was only took credit cards

the laundry was a bit pricey

) nice guest laundry room

it was clean, laundry , free breakfast, wifi and good customer service.

laundry facilities were expensive

overcharged for laundry detergent and dryer sheets at the front desk

during a pandemic the nice pool and gym were closed

there's a chipotle, jamba juice and pizza place in the hotel parking lot, which we found super helpful

large, clean well equipped rooms. friendly, competent staff. great location. lot's of parking.

nasty chesse burger from room service (2 desserts and wine was good tho)

the people, the room, the food, the service, the pool and spa were great

did resolve noise problem from young college kids celebrating pre new year's eve

the bar is convenient for a bite and a cocktail

not good if you have kids

18.00 a night parking.

the pool was fun and the outdoor bar and food was delicious

breakfast wasn't free and they had no laundry room

no valet. gym not available and no previous notice on that when booking.

i liked that there was a gym with excellent equipment

lettuce mix had obviously just been pulled out from the plastic bag that it was delivered to the kitchen in -

room service, in the morning we needed more towels and more coffee

the laundry room needs to be a little cleaner

they also have a laundry room that works even though i wasn t able to use the facilities, but it was a plus

the ice machine was broke and the laundry room was dirty

oh yes they have a pool and laundry

location is great, located close to eateries, banks, laundry services, etc

in unit 202 and it sounded like an airplane was taking off i am assuming where right below the laundry room or

not pet friendly

the staff was wonderful and very pet friendly

the staff were excellent and the breakfast was great

i used the gym and it was really nice .

i know someone did laundry in that same room before me

maybe the wifi because it was for extra charge.

many facility options and the staff allowed early check in

due to covid the restaurant were closed but room service was great!

the kids love the large pool specially because most of the pool is 3 1/2' deep

resort in lake arrowhead, nice spa with fitness center, jacuzzi, steam room and yoga classes, a fancy restaurant

area is very beautiful has a small private beach, pool jacuzzi, game room for kids, full restaurant & bar

for families, with plenty of activities for kids

and the gym and spa were awesome

nice spa with fitness center, jacuzzi, steam room and yoga classes, a fancy restaurant, huge parking lot for

no breakfast or pool but laundry was open

we were also able to do our laundry because we're from out of

also the walls were dirty and the room smelled like old dirty laundry

pet friendly but still

breakfast was also a really nice set up with lots of selection and while we were there, nothing ran

noise from laundry below room

the laundry facility. one room we rentrd had mold. the air conditioner leaked in another room.

pet friendly for my babies

the pool should have been skimmed/cleaned daily with the amount of people going in there

we were unlucky enough to have a room next to 2 small kids that like to be loud

windows that open. comfortable bed. laundry facilities.

pool needed some attention, it was dirty and probably needed a treatment but the next day i did

for pet is bit high

my truck got stolen from the back parking lot

the breakfast ladies were above and beyond

laundry machine was out of order

was great, lounging area awesome, pool is fabulous,laundry perfect, it's definitely top choice for

it would be better to provide detergents for a laundry place

deeper room cleaning, laundry bag bath soap conditioner

ahh one thing though the bar was closed on