although a laundry room was advertised, they do not have one anymore

gas fireplace was a really nice touch. view of the trees was gorgeous.would definitely return.

comfortable beds; nice little kitchenet if needed; good selection and quality of toiletries

water of the swimming pool to cold

the pool was a little too cold to be enjoyed this time of year.

to check for the key other then this i love the place and it is not first time perfect for kids

nice hotel located in the heart of the nature, very clean and with lot of activities poposed for kids and adults

everything was clean from the front desk to the bar to the stairs all the way to the end of the halls

free wifi available, and it worked very well

is amazing and kids enjoyed the indoor pool and hot tubs are amazing

room not ready until 4pm, parking spaces too narrow for medium size vehicles.

could not rent movies there was no hot tub and the wifi was soso

loved the outdoor pool and restaurant.

no indoor pool and small weight room

it was nice to have a bar and restaurant right at the hotel

the pool and jacuzzi was great! kids loved the pool. good breakfast. comfortable beds

they woke my 2 kids up

breakfast , please add some variety, increase its cost. one must have choices

clean swimming pools, sauna and steam bath; good breakfast in the morning, spacious rooms, big parking lot and

pool was warm.

6 hot tubs and a indoor and outdoor pool

wonderful hotel. jacuzzi, pool, rooms... lake view . i recommend

having spa system

parking lot was slippery to walk on and very steep

the bar area was a bit left out of care

of a pool, pictures of a pool, a very hot end of june stay, we anticipated a nice moment in the water

booked the same room (i don't know how it happened), so i had to stay in another room without the fireplace

i didn't get to use the pool, but it was good to have the option

spa in the room wasnt working

just keep it in my mind if you re planning to enjoy the spa tub

the bus stops outside the hotel. we appreciated both the pool and the laundry facilities

had a fridge, coffee maker, breakfast and laundry facilities

greetings wasn't cool, i brought my dog with me since the hotel was pet friendly, i haven't noticed anywhere on

the breakfast isnt the best but it gets the job done!

available for use at their continental breakfast pool with slide elevators pet friendly bilingual staff (we are

can hear folks walking in their ski boots before 8 am and the room shook when people where doing laundry next

no laundry facilities

wifi was awful

roomy, clean, comfortable. staff very pleasant. free parking. easy to find.

spa and pool are dirty.

also, laundry carts are present pretty much all the time in the corridors, so if you are coming with lots

liked the room but it is located next to the laundry room - we had the air condition on - opening the window

unfortunately, our room looked out to the parking lot rather than the landscape

there was plenty of parking available

was nicely renovated and well equipped with pool, sauna and gym

laundry facility - could use a few more machines and dryers

i enjoyed how close to the mountain it was. the staff at the bar were super friendly.

pool, sauna and hot spa were very nice and clean

best among the locations with the view of lake, including hot tub indoor swimming pools,sauna etc parking is

room service for 4 days and 3 nights

it has laundry in the room so we washed our clothes

there is also an ensuite laundry, enough for light loads and 2 detergent pouches were given

big rooms with full kitchen and laundry

the property is an apartment-style condo hotel with everything you need: a full kitchen, laundry facilities,

appreciated the extra space in the two bedroom suite, in room laundry facilities was a bonus

a little noisy, sleeping late at night and then also early in the morning when someone did their laundry

were there during low season, so no hot tub access(tourii) and wifi was patchy and sometimes down altogether

some of the kids on site went over the fence and used it anyways

wifi was very weak

kitchen facilities hot tub bathroom was great condition comfortable bed and sofa bed fireplace was

having cooking and laundry facilities

difficult for kids to sleep

the water closet was never cleaned, the tissue box was not replaced, and the hand soap bar was not provided

loved the fireplace and the room

the room service was not the best

laundry was expensive but convenient. $4 wash $4 dry no detergent

had to climb 5 flights of stairs to get to room, there was a leak in our bathroom, hotel has coin laundry

free wifi was very limited

the wifi was slow and the pool was crowded

pool and hot tub were clean

i didn t like the breakfast and the rooms don t have laundry

location breakfast laundry available to wash clothes

fireplace is a great bonus

desk staff and manager were extremely nice, welcoming, accommodating and very playful with our kids

bed was very soft, the wifi connection in the suites is limited to 200mg per day

location and a lovely apartment with great facilities, easy to use onsite laundry, small but very nice

breakfast was good but can be better with more variety for kids such as pan cakes or scrambled eggs

seating during breakfast, really nice and peaceful with few steps to a playground to take the kids after a meal

wifi didn't work in the bedroom, only in the seating area. breakfast not very inspiring.

the sofa bed was also very comfy - perfect for a stay with kids

laundry don t work over the we, very noisy due to improvement work , room service prices

there is no restaurant, room service nor spa service

not the hotel's fault, per se, but each day we were there, there were kids screaming around the pool and running

wifi could be better

did gymand spa were closed for renovations and we were not made aware of this when we made our reservations

on overnight and the room got uncomfortably cold; queen size bed too small for two people; guest laundry room

i would have liked laundry and a smart tv

outdoor spa pool dirty

very convenient for family with young kids

never expected early check in but the staff of front allowed it for us

an unforgettable experience when it comes to comfort, from the view, to the bed, to the fireplace, to every

the pool was heated but since it s a small hotel the hot tub was enough space for an apres ski dip

the most beautiful pool and view we've ever seen

the pool and the lake were wonderful

the view from the room. the room huge. the pool and jacuzzi.

rooms could be updated. wish there were laundry bags in the room

breakfast was great with many options

the axe bar has good cocktails but not allow kid which is inconvenient for family vacation.

pool, hot tubs, suana, steam room, buffet breakfast

customer service was fantastic, beds are comfortable, buffet breakfast was delicious hot tub and pool area were