laundry facilities were great, clean, available

the pool was great, as was the staff

wonderful location, nice balcony and parking, quiet room with kitchenette.

good location. easy parking

breakfast was a delight due to the cheerfulness of the staff

the spa was great, and we enjoyed the pool also

room service absent. hot tub not working

i wish there was a direct line to housekeeping and shuttle services.

was excellent, grounds were beautiful and the pool and hot tub were great

lastly, we appreciated the hotel shuttle service, which will drop you at different spots around town, within

too many little kids running around unsupervised.

clean, friendly staff , evening happy hour, full breakfast, rooftop lounge.

decorated for christmas, due t o covid, they gave us some nice snacks and drinks with included breakfast n the

a little pricey, once you pay for parking and your pet.

i think if you let customers bring pets to the rooms, you should limit the rooms they can occupy, just like

breakfast was cooked to order and delicious

breakfast excellent totally quiet atmosphere

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and

breakfast was delicious and plentiful

spa facilities charged for steam no open steam room pool under construction ;(

they need laundry facilities on site

strong laundry detergent smell in room - everything is washed with too much fragrance

terrible wifi, laundry broken, pool closed despite it being the lead photo in

no laundry facilities

some advise for the staff: if you have coin laundry machines for the use of your guests, keep a few rolls of

kids wanted to swim but the pool is located outside, although heated but weather that day is at the

- a wonderful restaurant (everything we ate was delicious without exception) and a very cozy bar in the lobby

facilities were excellent - the pool and hottub as well as the bar area with the fireplace

great pool area

wifi paid our of resort fee, not up to par.

gym facility is

they are very pet friendly, pittbulls included

loved the location, the fact that it was pet friendly and the convenience of the whole place

the location, the staff, the food, the room service all were amazing

we literally loved almost everything from the room to the fireplaces typo the food.

we ordered room service one night and it was lukewarm at best. however, it was good.

difficult parking.

the rooms were perfect - ours had a little fireplace that we used in the evening

fireplace only has blue flame

it was extremely disappointing that they do not have a shuttle service to and from airport no spa facilities

there was no laundry facilities on site.

believe there was an on site laundry near our room that ran all night long making a loud noise like a jet engine

thing we didn't like was that we thought there was a laundry room available but instead they only had wash &

our room was next to the laundry room. didn t enjoy the smell of chemicals.

really good bar and about the only one in the area open past

charming, great location. fun bar that's popular with locals.

had a room with a fireplace and a bar area and a separate sleeping room

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check

pet friendly hotel with spacious rooms right in the heart of santa fe

we also loved the fireplace in the room

great laundry service, both rapid and perfectly presented

the wifi was spotty.

no room service/ on site restaurant open for breakfast or lunch, especially on a bad weather day or

you might be having a bad day, but you didn t need to tell me and then leave the desk to pet a dog that just

property, staff did not tell me wifi information or try to make conversation and making me feel

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

first room they put us in was next to the laundry, out the window was the air conditioning unit and i think the

i didn't use the self- laundry, but would have and packed lighter had i known they were there

thirdly, the laundry dryer did not dry the clothes after 2 hours of being in the dryer

the front desk could keep some change on hand for the laundry room facilities.

did my laundry the last morning

the room was nice and the breakfast was very good. we used the laundry and it was very nice.g

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right

breakfast yum front desk staff breakfast staff whole foods next door parking lot rooms laundry

very quiet. has a laundry room.

no on-site laundry or laundry/dry cleaning service.

the fact that the tv stations were limited. no golf and hockey sports

wifi was a little spotty - kept kicking us off

wifi did not work in the room

there is a lovely lobby with fireplace & water & cookies

hot water issues and i was doing some laundry after being on the road and the dryer wasn t working

good location. reception and bar restaurant was nice. nespresso in the room!! ud83dudc4d

property was beautiful, great location, great shuttle service downtown, and the staff was so lovely

breakfast options were great and the flexibility of where we could get full service breakfast was

hacienda is the nicest hotel with spa we have stayed at in santa fe especially for the $--- night vipprice

bar closed at 9ud83dude48 no guest laundry. we expected more!

lovely rooftop pool and spa, great location, great bar and

had the fireplace room and they built a fire each and every time we called

beds were great and cozy. pool on the terrace was wonderful. room service was prompt.

a nice wine bar only a minute walk away (terra cotta)

they have laundry facilities as well

on-site laundry was a bonus

laundry machines were available for guests to use and they even had laundry soap available at the

there s also laundry facilities on site

laundry available on site at no charge

laundry

the laundry was a little messy but not a huge deal

furniture was beaten up, hair in bathtub, room next to laundry and noisy

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk

the guest laundry was filthy

made use of laundry facilities at $4 for wash and dry in total which we felt reasonable

self-laundry machine on site was a big plus for me

i was happy with the guest laundry (2 dollars for the washing machine and 2 dollars for 40 mins dryer) 1 dollar

ability to do laundry at the hotel ($2 washer and $2 dryer)

- in general, the property could have been a bit cleaner; and when i did a load of laundry at the property, the

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

we had a large group of people and they let us use the breakfast room in the lobby one night when we ordered

great continental warm and cool breakfast. comfortable beds. great indoor pool and clean.

desk ladies are great, weight room, & pool/jacuzzi were great, breakfast was great, and i really wanted to

temperature of pool warmer

we used the laundry facilities which were very good

i even got a load of laundry done

laundry facility was adequate and was in excellent working condition

laundry facilities on site

the laundry was clean, which we utilized

laundry room no machines working properly

friendly staff, laundry facility on site, jacuzzi

standard of double tree, laundry facility, proximity to restaurants

travel package with water breakfast bar would have been nice in the morning upon my leaving

welcoming staff, easy check in, free parking and chocolate chip cookies

it would've been nice if they offered laundry detergent (either in a machine or at desk) and change machine

breakfast- onsite laundry

the laundry room was filthy the vending soda machine was empty

the hotel is clean and had laundry facilities on site for customer use

the elevator was out of order and the guest laundry area was very dirty.

and i was happy i could wash clothes and be ready to go home with laundry done

laundry facilities also very good and

laundry done thru hotel is very pricey

requested a laundry bag for room but never received

there are laundry facilities on site

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

besides the high room rate, the resort charge and my bar bill, this place that i had been longing to stay at

size of room and bed, heated bathroom floor, wood burning fireplace, accommodating and professional staff

had talked with staff long before booking asking for spa pamphlets

location not far from attractions we planned to visit, complimentary breakfast, and cost

beautiful location and walking distance to casino!

the rooms are quite spacious and has a mini kitchen with a full-size refrigerator, dishwasher and a microwave

we were there for a concert uncle kracker at the casino we stood there we have no complaints

suite easily accommodated four women with lots of luggage and golf clubs

the view, the bathroom and no breakfast at hotel at all

we loved that we got a free breakfast that actually lasted till 12 so we got to sleep

in order to eat at restaurant you have to cross the casino smoking section

convenient to get in and out, great parking and close to the casino

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but