noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

lots of music in the room very loud and people drunk in the pool area very late in the night

people out partying by the pool and with noise till 5am also the very little choices you get for

service so bad, too much noise the have party at the swimming pool with speakers and too much noise until 4 am

the bedroom and the breakfast

basic but nice breakfast, nice yard, gym and pool.

i was not allowed to have breakfast in my room with my spouse

great location and breakfast. the room was clean.

didn't have breakfast

the breakfast food selection. they should fire the kitchen manager.

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

location, clean, nice facilities, pool, free breakfast and restaurant in complex

its clean, great for family. pool was clean. rooms were comfertable.

the breakfast food selection. they should fire the kitchen manager.

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

the room service from restaurant

location, clean rooms great room service food was really good

breakfast was excellent. delicious!!!

staff very nice and polite. room very clean and excellent room service.

pool was cloudy

location. the breakfast chips...!!

now their are just on the floor, first day they only left half of toilet paper and no extra one, breakfast area

breakfast is poor, and some of the younger staff need a few lessons in etiquette

breakfast was very good. just add instant coffee to make it oneself

breakfast was just ok

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

was not able to process invoices, so i had yo take breakfast, and dinner in another restaurant

not use the pool or hot tub

our sheets on the next day of our stay when i asked her, with the best attitude, thank you jenny, breakfast was

soon as you enter the hotel you are greeted and welcomed and the room is cozy and comfortable the pool is

the gym was a lil bit less than i expected

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

then manager confronted me aggressively when parking in loading zone to load luggage

they dont prepare eggs in the morning, the breakfast is bad.

staff is awesome and the property is very well maintained breakfast is great and swimming pool is the best this

breakfast was very weak

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

pool was small, the pool chairs were all broken up and dirty and no breakfast due to covid-19

and burger king share an adjoining parking lot

room was gross and smelt like smoking

i could not log into the wifi. tried multiple times, and just couldn t connect.

liked the juice and breakfast. room was ready on time and clean wifi was reliable

i liked that it had parking and offers breakfast

breakfast is great

this property is well maintained and the morning breakfast buffet is really delicious.

new hotel, very clean and a decent hot breakfast included in price

hotel specifically for the pool and when i was checking in and hotel was already booked i was informed the pool

pool location being near the street, though i could not stay over an hour because i had to leave

everything's good breakfast and everything

bed was comfortable and breakfast had too many people eating so just glad had coffee in the room

linens & great breakfast

great location. awesome staff. has laundry on site.

also, laundry room out of service for our whole stay

had a laundry facility

i finally knocked on the laundry door

breakfast was great

hotel was decent, like that it had a pool

location and pool, family oriented and complimentary breakfast

i believe they recently added a spa area with massage, we weren't able to use it because we had no time left

the dining area had enough varity of breakfast items and excellent coffee

i would like to see the breakfast go a little longer otherwise all ok.

bar on brown sack, the bottle of oj was the only thing good about yhat way too minuscule of breakfast had to

breakfast did not have a lot of selection.

the breakfast was great.. very clean pool area small but enjoyable gym very good

there were multiple entrances and parking

location are great, the room was clean. breakfast its simple but it has necessary food

enjoy any hilton due early check in and ability to pick my room

breakfast was hot and tasty and stayed open for late risers

entrance to pool was closed due to construction but did not prevent us from going the alternative

everything was so nice clean pool was clean also definitely would stay again

employees rooms breakfast helpful just a very good experience

breakfast was great each morning! the rooms were cleaned each day and were very comfortable.

breakfast, location right next to the mall and other restaurants, very spacious room and huge

great pool, clean place all together, great breakfast, excellent hospitality.

locations being so close to the airport and having a shuttle

great location, shuttle service is a plus. breakfast was great.!

hour and dinner are included in the price - in addition to breakfast

good room service great breakfast and so many things to do with the kids and also 2min away from the

the room was very comfortable, the complementary breakfast exceeded my expectations

breakfast close at 9 am on christmas eve.

the swimming pool was to hot

breakfast, indoor pool for kids and jacuzzi area

the construction around the pool.

breakfast was great!

liked the gym, hot tub, and the staff were very nice

downside has a small indoor pool then other marriotts we have stayed on,but still worked out great

clean room, amenities including free laundry, great breakfast.

another the pool was a little dirty good space but it could be a little more clean

no hassle from staff with its having my grandkids over for the pool..the staff was super nice

would definitely recommend this hotel , was very close to the mall , and i was pleased the kitchenette was

pool area was minimal, very basic

the pool is very small

i liked the free breakfast. pool area was nice.

parking, would have preferred covered parking

the water from the pool was really cold

noisy parking lot with full night lights

breakfast was amazing and room was very spacious and comfortable

room service should not be delivered in a doggie bag does not feel like you are stating at a hilton

great location and fantastic pool. breakfast was unbelievable.

no early check in option. no shuttle for 2 days

completely close the restaurant off after breakfast, making it difficult for people to exit

no quarters for laundry and the dryer needs to be replaced

mcallen is not a walkable town, though la copa hotel is just across the parking lot from the largest mall in

our parking spot was painted crooked

it is a pet friendly property, so i traveled with our dogs; and the room had tiles instead of rugs, which

decent location, wanted a room for the pool for kids

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

laundry service

the laundry room needs attention

airport shuttles not available between

location, large suite room, breakfast, airport shuttle

too many kids in the pool we just wanted to relax in it

it was like one in the morning and the kids of the side room was making a lot of noise and you can hear them

the gym was updated and had a good selection of equipment available

nice rooms and big pool

my husband and i really enjoyed this hotel and not to mention its pet friendly and the staff was amazing i will

we also enjoyed our dip in the splash pool

i didn't have the breakfast, but the limited complimentary options kinda sucked.

wish the pool had a way of heating the water up but other than that it was very nice!

pool was freezing cold and no hot tub, hotel is suppose to be on the nicer side and that was very

the complimentary breakfast tacos were delicious too

pool is the perfect size

i didn't call fd because my kids were already asleep

most holiday inns have a indoor pool. this one didn t and it was freezing

dusty!. pool is not the same as in pictures when you book! the area is good.

the breakfast was good ! the location was good!

liked everything specially that the pool it heated cause it was cold that day and kids wanted to

free shuttle

kept having issues and got no room service

in addition, i didnt like that the bar closed at 10 especially on a weekend

the pool was great

improve laundry process

rusty iron and insufficient laundry room.

self-operated laundry facility is a good ad-on for long stays

charge me the morning breakfast that was supposedly included and they took me out of the pool not nicely because

clean nice staff outdoor pool shuttle to airport

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

the pool and rooms

as a mom on a fitness journey, i loved the fitness room for a quick

breakfast. rooms. beds

great breakfast!

the lack of regard from the staff about the guests using the pool after hours.

not very many breakfast choices

staff was nice and gym was nice.

the gym's tread mills. they do need maintenance

pool was

was so nice and helpful friendly, pleased with our stay that my kids don't want to

the pool area. no places to sit outside, benches or relaxing chairs?

gave me a reach around answer that did nothing but prolong, im tired, my wifes tired and kids tired

fact that our stay was too short,because our grandkids really wanted to go swimming with the other kids and

have free shuttle service on the website but actually they do not provide it

remote for the tv didn't work and the staff didn't have replacement that worked , the parking was a big miss ,

the rooms and pool

wifi a little bit poor

not enough parking spaces.

pool no shade no seats no light the pool is missing something is just the lacking of opportunities

plenty of choices for breakfast, and the location is great to get dinner too

didn t use the pool on this trip so i can t rate that

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

no breakfast

went to get my key re-keyed, and the kitchen employee shouts to the manager

everything good but 2 adults 2 kids room is small.

second room kids ran across the celling tell 12;50 am i call office 3 times third room they put us in facing

loved that the pool was still open for the kids to swim

the breakfast was a little dull

no weekend newspaper and no umbrella/shade at pool.

no laundry on site

like the meals at the hotel; however, they are very proud of their breakfast menu pricing

the room wasn t clean. the room service did not make up my bed or change the bath towels.

the closed in courtyard with the pool is definitely the epicenter of the building

the facilities were great, the gym was a good size and the area was safe

bedsheets and towels were clean but the room smelled like wet laundry

was a limited weekend trip, the place was quiet, clean, convenient, the price was good, parking was no problem

parking light was visible into the room right on her face, is making it difficult to sleep at

breakfast had a variety to choose. bed was very good.

the pool wasn't open..

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

i didn t visit the pool or fitness center but if we ever go again i ll pack for both

pool/ jacuzzi location near restaurants and bert ogden arena

the staff was great, the breakfasts were tasty, and the bed and pillows were comfy.

with a lot of beer cans and we were coming in with children later they move to the back by the pool and our room

kids also touching all the food

quiet stay, relaxing, and had wifi.

wifi connection (once established) worked excellently

only thing is that the pool looks so sad

breakfast was excellent. the location is great.

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

pool was open which my family loved

breakfast was limited as to be expected during this times,but good

i like that is pet friendly.

that is pet friendly

the breakfast was amazing

hotel is fairly new, the staff was friendly, quick check in, great breakfast, rooms were clean, comfortable and

room had a mini kitchen, dining table and chairs. fabulous room for a few days.

there was plenty parking spaces

small swimming pool

guest laundry out of order

we had to go way to the otherside to do laundry, so i felt i needed to stay

@ 1:30 waited to check in @3 but couldn't get the room till 4:30 after i had called for an early check in ,

parking could have been a little larger space.

mornings breakfast was so good and

had to go to spin and dry laundry mat down the street

it does have laundry room

the free breakfast every morning was delicious

the wifi was not working and the tvs are hard to use

pool hours need to be longer.

one ever at front desk with out waiting, parking area was not adequate for number of vehicles

price was reasonable and the hotel had a very nice setup the rooms were very nice and the pool was great too

if the breakfast was changed a little daily with other options so it s not the same every day but other

fact the staff couldn t find a way to connect my pc to the wifi until the second day there on my stay

breakfast bacon was soggy. could have been a little crispier for my liking ?

in the upstairs stairwell, and guests being allowed to play loud music in the patio area near the pool past 11

wifi worked great

availability of free wifi during my stay, the cleanness of the room was decent

work staff was very friendly very easy to connect to the wifi

the swimming pool was a bit dirty with debris