good laundry facilities & friendly helpful

we had a room near the laundry room and was noisy, staff talking loud early in morning

the breakfast and we had laundry facilities and parking

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

small space between beds and tv stand. not easy to find the laundry, more signs could help.

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

laundry being in thr most random spot

laundry rooom was very small and the dryer didn t work very well

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

the heated pool area and golf simulator were a fabulous and unique experience in a hotel

the gym is a joke, rather not have one than something so pitiful

room service card in the room said till 1:30am but at 12:30am was told no.

room was clean, laundry facilities available, rooms were spacious

hotel, great breakfast, laundry (which we appreciated

3rd floor was noisy most of the night with staff working on maybe laundry,i am not sure what.

fact our room card wouldn t allow up to go to level 3, the laundry

the guest laundry was a good touch cause i came with my family

free laundry facilities comfortable beds

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

my laundry got stolen by another guest who threatened to

bed amazing location unbeatable price hot shower free parking - plenty i find everything needed are include in

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

liked that there was an excellent bar and restaurant in the hotel

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

room service cleaned

modern, comfortable, clean

the spa and gym floor generally very confusing to navigate and easy to get lost

the following morning we got a late check out and took advantage of the spa upstairs for a massage

room service for dinner was very disappointing; the service is not available until 1730 (which is

spacious prestige room. excellent room service menu from restaurant.

beautiful spa, gym and pool area in the basement

some gym equipment was broken

the pool was great

staff is friendly and rooms seem clean and i appreciated the late check out

i like the hotel specially the pool, my kids love it. location is good.

very nice set-up. there is a sport center, a pool and laundry. rooms are big.

coin laundry was welcome since my one week stay became two weeks

helpful friendly staff also very good laundry room and food very nice

great covid 19 measures also in place from fitness rooms, swimming pool and laundry room

there's a good gym and laundry facility too

laundry room and staff kept coins and detergents at the front desk

the hotel had everything we needed including a guest laundry which is handy when travelling

they have a laundry and a place to fill your water up at (which some places don t provide)

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

good facilities with gym, swimming pool and laundry

laundry was not available as advertised

are very nice and clean, kids enjoyed the pool which was quiet

the staffs could do as i didn't realize there was going to be a bunch of kids there for a dance competition

restaurant and room service didn't offer anything for vegetarians or vegans

were very friendly and moved us to the 18th floor so we could access the pool more easily with kids

a small box of tide powdered laundry detergent is available at the front desk for $3

the hotel laundry room was handy especially when travelling through

laundry facilities were excellent

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in

the laundry facilities on the ground floor are amazing

on-site laundry facilities, but hotel staff can send your laundry offsite for a fee and return it the next

lovely staff, facilitated early check in, clean, had character

comfortable bed, great shower, modern, good wifi, very helpful and friendly staff

late check out is available if needed

didn t use the gym, it was a short stay sadly, we would ve used it if we stayed longer

they have a guest coin laundry that is really affordable, very convenient

there was laundry in the basement, which was useful

the onsite laundry was very clean and convenient, even had a change machine

good location, quiet, comfortable bed, clean, gym, laundry, breakfast!

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

laundry was a bit pricey at $3 wash and $3 to dry.

didn t work, dryer laundry didn t work properly had to put 2x and it didn t dry

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

also laundry facilities

laundry detergent and fabric softener were in same vending machine as snacks and candy

construction was a little intrusive, the heat/water/wifi being out for 5 hours the first day was a little

room was clean and comfortable! facilities like the pool, jacuzzi and gym were a nice addition.

rooms do not have full kitchens. only have a fridge. not even a microwave

wifi is important

poor wifi signal at 24 th floor

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had

they have a laundry room on the 2nd floor which i really needed

the laundry need to download the app and pay by credit card, not convenient for tourist.

fitness room was pretty good. appreciated the guest laundry

also advertised laundry but then it was out of order and took 3 days for me to get an update that it wouldnt

late check out was offered with out it being requested which was very helpful

my room late at 1 pm but they didn t change out my used glasses and mugs or replenish the mini bar which i

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway

the themed decor and amazing bar on the 27th

good gym, nice room but the service and food was not up to $1000/night.

an on site laundry and spa or pool would be nice

room service/ no water in the room/ no ice machine on the floor and no information present to

restaurant was closed for dinner...room service only.

modern, great facilities especially the gym

no room service parking was costly

iced tea upon arrival and the kids had the pool to themselves in the afternoon

the room service dishes were very tasty, but they were served in cardboard boxes with wooden cutlery,

the washroom in the lobby requires password,so kids went to basement and got injured

the washroom in the lobby requires password,so kids went to basement and got injured

pool and gym were great. room service was really fast service.

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

laundry room is available

short walk to a train station staff was friendly and welcoming laundry

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could

loved the underground parking area along with the available bonus of a laundry facility

of kitchen, laundry, and free breakfast

wifi was not working - had to use my phone as a hotspot

we ordered room service as there was a wedding in the restaurant

didn t like that we got charged a fee for room service, the rainfall shower and shower head didn t work very

laundry facilities

facilities available except self-use laundry

we used the laundry and indoor pool as well while we were there

had a coin laundry to use

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

and they have laundry right in the hotel which huge advantage from my standpoint

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

we thought we would have to be super quiet while the kids slept in the same room,

spacious, had a separate sitting room, had a nice kitchenette with amenities, good gym and pool.

had everything i needed. great location, decent buffet breakfast, laundry facilities.

laundry room was being renovated but the staff offered a solution without me having to ask for one

guest laundry a bonus

cleanliness and comfort. breakfast had lots of options. the beds are very comfy.

the wifi was dependable and fast

guest laundry

self-service laundry on site was ideal

we appreciated the well equipped and new gym

breakfast had a great selection

complimentary breakfast is also wonderful

to remove mascara because they said it would not wash out (it washes out fine when i do my own laundry) and i

they need to use some bleach in there laundry

laundry facility was not open as equipment was being fixed

there was also laundry on site and a printer if needed

proper laundry services is a solution not charging customer

breakfast not included.

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a

the breakfast and dinner chef s tasting at the hotel restaurant was great

i loved the gas fireplace

breakfast was a little lacking. mediocre.

the hotel didn't have continental breakfast or laundry service in the hotel.

you had to drive 5-10 minutes to find things like food, shopping or laundry

no laundry facilities

were using the whirlpool like a swimming pool jumping in and splashing

gym, comfy beds

laundry room was dirty

the laundry room is disgusting

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

the motel has a heated pool plus a very good breakfast, which we did not expect

couldn't get the wifi to stay connected.

pool, laundry, comfy bed, room very clean

laundry is in the

the room itself was really nice as well and the sheets/blankets smelled like clean laundry

the pool , breakfast. laundry convenient location

it was nice to have a bath in the room and we were grateful for the guest laundry

laundry worked well

laundry on site was a lifesaver

there also isn't much to do in edmondton so we ended up doing laundry in our free time

self service laundry was convenient

the laundry soaps that were used for the sheets was very strong.

quite noisy as we were near the pool and laundry area.

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

dirty laundry bins in the hallway

elevator not working. hot water sensitive in the shower. and fllow and laundry room

breakfast was awesome

only 1 washer & dryer at laundry room, hence waited long time.

they didn't have laundry room

no coin laundry

room we got was a pet friendly room , the carpet was soaking wet, and it smelt very moldy and had dingy smell

i wished there had been a floor rubber mat or a some bar to hold on to

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

more pots and pans in the kitchen and better quality television

had requested a fridge (and a pet friendly room) and when we arrived, the ground floor pet friendly rooms must

parking lot was full, not much room for a long box diesel truck but i did manage to park each night

pool hours

liked the pool area for my children and how close the laundry room is close by

clean machine in laundry

spacious clean room. quiet. great restaurant for breakfast, lunch, and dinner!!

the all you can eat bread bar is a great feature

breakfast sunday morning was exceptional, service was fantastic

great clean self serve laundry that we desperately needed

was no hot chocolate for the kids after swimming, and they told us sorry we cant get into the kitchen it's locked

couldn’t get into the pool because of the amount of kids

limited outdoor parking for large vehicles.

also, no kitchen or room service was a downside as there is not a lot for outside food options in the area

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

which was really upsetting as the pool is quite small already without having to be cautious of kids doing swimming

my kids enjoyed the pool (and pool table)

wifi didn't work well

couldn't connect to wifi

you can use additional facilities like swimming pool or laundry

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

pool, great food at restaurant, free breakfast, elevator and parking garage.

pool and hot tub in the atrium is so nice . easy location to get around. wonderful breakfast!

they even had free laundry facility for the guests and fantastic breakfast every morning

also free laundry facilities (washers and dryers), indoor swimming pool, hot tub, business center, free wifi

we did an early checkin without extra charge and were able to do our laundry for free

the breakfast. comfortable, clean, family friendly, complimentary laundry and value for money.

away from home, really feels like an apartment with kitchen setup, utensils, pots etc and free laundry & fitness

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

parking is pretty tight

it s in a good location and they alwas have parking spot ud83dude0a

i enjoyed the breakfast, and the fact that they have a pool/hot tub

the laundry room is to small

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

having to use laundry in hotel opposite was a little inconvenient

laundry was small with only one working washing machine, the restaurant was overpriced and

there was not much water in the room especially whe you travel with kids

having laundry on the floor a great bonus

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

free beverage at the bar creates a great atmosphere in the lobby

shuttle excellent service

the 24 hour gym was the best of any hotel

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

laundry close early at 22:00

need to change water cooler in gym because doesn't cool water

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

kids get to stay for free

laundry list of issues

very small room that, felt that laundry facilities were an afterthought

laundry only had 1 washer and 1 dryer in a tiny room

it has a swimming pool and self service laundry

a long trip driving, we got a early check in, around 3:30pm

there was no laundry

no guest laundry little knowledge about transit in calgary

no laundry facilities

not like that room service was not available at certain times and hotel staff did not inform on that

hotel, well appointed comfortable, clean very pet friendly with extra amenities for puppies

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and

the gym, pastry stand, bar, restaurant, pool, and casino

thin walls, old carpets, tiny elevator. pet fee was charged per pet.

i booked a pet free room as i am allergic to several larger dogs but was told i would have to pay more for a

went to the gym every morning, great breakfast, easy/free parking, restaurants onsite, fast room service, the

amenities, towel was degraded after years of laundry.

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

onsite laundry

ice machine and paid laundry (2.50 per load)

very close to the airport nice and clean breakfast included, very convenient

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

me next to laundry

the bedroom was spacious and had a kitchen with a stove top and fridge

location, clean and good parking

the laundry facilities were closed, other hotels have them open despite covid

laundry onsite

there is also coin laundry available which was handy for us since we ended up staying longer than expected

pool was warm and stayed open until 10pm there is in house guest laundry for an affordable

at hotel included guest laundry great for travellers on longer trips

also, there is no laundry in the hotel

buffet was great, the hot tub outside was good, the gym was clean, and the room and bed was very comfortable

impressed with the service i received by the hotel, casino and restaurant staff in the blaze bar for the most

pet friendly

people above us were letting their kids run wild late into the night

for example, they have the water park in the hotel but no guest laundry

beautiful, clean, friendly. lots of amenities, room service was fantastic, quick and delicious.

the hot tub qnd pool facility and bar on pool area the beds and pillows very comfortable

room service menu way overpriced

our kids loved the waterslides and pool

laundry was a little expensive

the pool and water slide were perfect for the kids

not a good location; next to a bar and a bad part of town, as police later told us

room keycard kept failing. attempt to add charges for pet friendly room.

only the bar and room service available in evenings

need laundry

there is no laundry facility

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

just get new soft towels please and send your laundry to someone else because they just send it back to you even

the place was great but the breakfast was so basic and no laundry machine

big free parking clean room quiet even next to the airport (also a plus)

the spacious king suite with all the modern touches and kitchen

the suite we stayed in had an homely feeling, the kids felt immediately at home and relaxed.

pool was closed and it was not listed on the website we were really looking forward to swimming so

kids enjoyed breakfast

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

loud kids running through the hallways and knocking on our doors

newly updated lobby bar and restaurant.

parking is free and plentiful and hotel as well as room is clean

both in the rooms description as well as during check in, bed was nothing to write home about, no casino as we

way to get change for the laundry on site, no atm and no cash out from front desk card reader

very happy to have laundry facilities very good, friendly

did not use the coined operated laundry

the staff very professional, breakfast was great and they had a gym, indoor pool and a guest laundry

room, nice guest laundry and good breakfast

was missing a plastic laundry bag, which most rooms have

no laundry available

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

i don't know if its a lack of communication or just plain ignorance but twice i've asked for a late check out

the parking area has plenty of room, it's just the ramps that are tricky

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

gym access and pool is clean

the pool is also really big and nice

free wifi seems to only work for one device

laundry room charged $3 a load

facilities were great - nice pool and also laundry room was handy

laundry was closed (machines out of order

laundry - washer was dirty and dryer lint trap had significant buildup

laundry service machine

no laundry room.

coin laundry

pool area was small, with no towels or seating

it was easy to get the shuttle from the airport. also, our dinner at moxie was fabulous!

the kitchen was very nicely laid out

wanted coin-laundry service and a fridge

some restaurants don t allow kids after 9pm

gym was absolutely terrible for a new facility in a cold city like calgary

weak wifi and a work desk i'm the room would have been good.

very nice staff, good wifi, was able to chrome cast and it was a game changer!

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

great food. friendly staff. lovely swimming pool even had a guest laundry

nice laundry facilities, well appointed fitness room, close to the airport

i wish the airport shuttle left every 30 minutes instead of every hour

room cleaning services are only provided, every 3rd day. with small kids it gets messy enough.

excellent self laundry facilities

laundry facilities were handy and cheap

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

great facilities, used the pool, fitness centre and laundry. staff all really helpful

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

couldn't see my kids in the pool

trip was so quick - kinda noisy, kids running in the halls

the laundry had 2 washing machines and 2 dryers, 1 washing machine worked, no dryers worked

rooms weren t cleaned properly, pop stains up the wall, dirty laundry bag behind the door

liked the room , clean hotel , there is laundry service for long stays but you need 12$ for each load (expensive

i was told i d have to wait for clean towels as they were behind in their laundry

laundry was piled up so towels were in short supply

we booked a two-room suite so the kids had a separate room

location is not within walking distance to any restaurants, the closest place was the casino

breakfast was mediocre

appreciated the swim instructor as i watched her with little kids

hot tub and pool were very good and the two-story water slide was amazing

i love everything, but its been weeks and i still haven't received my kids picture with santa.

had a great pool on the main floor, and a pub in the casino that was good

were here celebrating my daughters 5th birthday- the water park was a big hit and dinner at the mohave grill

i'm from bc so having the casino and bar and water park open as late as they all are/were was like a dream

water park was nice. staff was nice.

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

hot tub broken down,laundry facilities were removed

it would be super handy if there was a guest laundry available.

pool not good for the kids and it is nice beautiful restaurant but on breakfast the hot food only scrambled egg

clean, convenient pet friendly

i asked for room service, i never got room service.

i had a lovely chat with the service rep checking out about the equipment in the gym

great view of the pool and courtyard

ordered late night room service

walking to the pool

nightly rate was good, not a 'bargain', but the quality of location, service makes the fee understandable

friendly staff, great bar and excellent food

bar waiter who happened to serve us old, tough chicken wings immediately removed them and provided

beds, modern rooms, excellent pool and hot tub, fabulous restaurant

the bed was so soft and comfortable. room service was spot-on and the food was delicious.

parking lot large but far from front door.

i book room spa bath room . jacuzzi was not working . it s just a wastage s of money.

we needed to return our rental car and the hotel provided shuttle service for us to return to the property

nice restaurant and bar with a great

was able to bring my small pet (dog) and they were very accommodating to her as well

coin laundry facility is good

laundry, exercise room, and breakfast we re awesome.

the hot bath was really good and there is also a guest laundry which was very helpful

laundry services available which was great - however in our opinion overpriced.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

bed mattress was definitely broken from kids jumping on it as it was on the leading edge and looking towards

accommodated a upgrade,a late check out

balcony pool staff

nice staff. nice pool

and room service was delicious

has made an extra effort, the decor is a little more tasteful than the others and it offers laundry facilities

location of our rooms are too far away from hot tub fitness centre and guest laundry

the coin laundry came in handy after a

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

food and for a value for money hotel near the airport with a cute gym, easy to used self serve laundry (so handy

we especially were grateful to be able to do a load of laundry and have clean clothes for the rest of our

the hotel picked us up quickly with the shuttle, there was a laundry room, so we could have clean clothes for

there was a guest laundry that solved that very critical issue

love the spacious rooms with added touches - have a laundry room available at only $2 cad per load, have a roof

laundry facilities onsite was a plus

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

laundry amenities but they need a change machine.

can't wait to try the pool

we loved the king-size bed and the pool

excellent staffs free shuttle from airport and free laundry

desk was great. laundry was free and everything was immaculate!

they have laundry facilties but i didn't have time to use it

used the laundry facilities this trip as well, which was very handy and nice to have included

he was very kind when my laundry wasn t dry and i needed additional time to finish it

laundry facilities. staff was very helpful in showing us how to use them.

has great amenities like breakfast, a pool, exercise room, laundry, store and evening lounge

the hotel has a great laundry and office facilities which we took advantage of

the room was huge, the breakfast was good and it's nice to have a laundry and pool area for guests

laundry machine was broken during our stay

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but

good facilities - gym/pool, laundry

i used the gym and the laundry, got a fast free shuttle to the airport, and enjoyed the one bedroom suite with

room, complimentary breakfast and dinnner (mo-th), pool, laundry room

our stay was just perfect with a big group of family & friends including kids from 5-10 yr olds!

money for laundry has to be changed (0

they have a breakfast included and laundry facility

the laundry pay is a bit expensive

unfortunately the laundry was out of order when we stayed.

i appreciate that there are laundry facilities on premises as well

there is a laundry room for guests with working washers and dryers

kids loved the pool and water slides too

especially the breakfast is fantastic

as a senior couple to visit our son and grandkids the jr deluxe king suite was huge

clean modern , offered a nice selection for breakfast both hot and cold

took a while to get staff to help me get change for the laundry (was initially told to walk through snow and

is only one laundry machine set and it is tucked away in the farthest corner of the bldg

was able to do laundry, use the gym and hot tub

having a laundry access was huge

the laundry facilities and gym were an added bonus