the room was amazing, the pool was clean and lovely, the hotel was designed beautifully

and more staff is needed in the spa as they were unable to accommodate easily

excellent value for money, fab golf courses which provide excellent views from the rooms and over breakfast

hotel breakfast on the terrace with magpies almost eating out if your hand, very cute grounds of hotel

very hospitable, no issues whatsoever, very attentive staff, good breakfast, great facilities, gym offered all

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

very friendly, nice bar and restaurant generous late check out

lovely inside and out. great restaurant and staff. lovely pool.

it has a nice pool area as well

furniture quite old pest control to be done (cockroach in the bathroom) not many parking

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

hotel very close to the golf courses

not affordable for our kids aged 11-16

hotel experience was good but the staff tried to make me pay twice for the breakfast, make sure the system you

menu at beach/pool bar could be better and its just too expensive

breakfast was superb and the pool area was lovely

3) a tasty and comprehensive breakfast, great for getting set up for the day

housekeeping despite asking to have room made up and finally today was refused order at the pool bar for sandwich

the bar staff were also really friendly

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

wifi could have been better around the pool are

great facilities, gym and so many areas to go to sunbathe

the pool bar staff, my 3 amines and hussein were so so lovely

kids club

breakfast was not to my standard

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

i enjoyed breakfast ud83dude0b

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

the breakfast was disappointing

laundry service is horribly expansive

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

the restaurant, the pool, the staff everything excellent except the laundry...

noisy bar at the 4th floor until 2am preventing my kids to have a peaceful night 5

the food was fantastic, flavorful and fresh the rooftop bar was so relaxing i was there every night

i request laundry service but restaurant staff came

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

super clean and spacious, breakfast was great and the staff are all exceptional

think the gym/exercise facilities need upgrading

the breakfast each morning was all you would want and the pool space was a perfect suntrap all day

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

laundry was a bit expensive, but it was very quick!

its very clean and there is a frequent cleaning by the room service

this is not a luxury hotel, i'm listing these for transparency: the fixtures are quite old/rusty wifi is not

the room is ok, however need a washing machine and laundry.

20 for laundry, restaurant and bar closed,

laundry machine

kitchen facilities in the room: the stove doesn't work at all

the room service is awful they only do your bed nothing more

furnished, i loved the animation at the bar every night, it s adults only so you won t hear kids screaming

the bar & pool area.

selection of food available, large sunbathing area so never left without anywhere, gym facility good and beach

adults only hotel, this alone makes all the difference

spa nice but expensive compared to local ones (we had 90mins for 350 including taxi ride compared

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

no laundry bag in the room

room food service was good but the laundry not satisfactory

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

clean rooms , helpful staff, amazing breakfast with aesthetic touch and authentic food , perfect spa with

then he told us we had not paid for our laundry

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

paid laundry facilities were available however

basic facility like iron was not being provided and on top laundry service was closed when we needed

we used the laundry service which was fantastic

laundry was asked 2 times to wash the dress, never happened

we also had a spa treatment which was lovely

location is great but didn t like the paid parking. the staff was friendly and helpful.

the receptionist was fantastic she gave us the wrist bands when we arrived so we could grab breakfast and

enjoyed a room with a lovely view of the swimming pool, impeccably clean and fully equipped, ensuring a delightful

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

the facilities were beautiful and the breakfast and room service was absolutely delicious

the pool and pool area and bar service was perfect

the staff are so friendly and polite very clean and beautifully maintained lovely food gorgeous pool

clean and comfy rooms, extremely good wifi, nice pool, friendly staff

please ensure that you provide slippers,iron and a board alongside with a laundry bag

staff are amazing especially souad at spa very professional and good services provided

and yassein on the pool bar delivered excellent service throughout our stay

the staff is always helpful and professional, no matter breakfast or lunch of dinner

lack of parking space lack of luxury toiletries lack of night activities

you do not have a bracelet you cannot buy drinks next to swimming pool

wifi - is potato quality, it works *kind of * only in reception and works

location, great price, rooms clean and fairly comfortable, great pool facilities and entertainment all day/night

breakfast and lunch ok but dinner was poor mixed attitude from staff glad i went when quiet had a

they don t have breakfast service

hotel was huge with a fabulous pool and the apartment was massive

pool and activities during the day and in the evening were also excellent

the hotel claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar

i even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm (not

kids club could definitely do with a fresh up

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

laundry was very expensive. room cleaning was poor.

if i had to give one criticism i would say the gym area could do with an

food places, loved our connecting room very thoughtful also loved how we had a outdoor area for kids to play

24 hour room service was handy although drink prices were excessive

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

great barmen at double small pool ;)

the kids club staff were really friendly and my son loved it there

great bar staff and choice of drinks

breakfast requires improvement

location,staff,breakfast

breakfast was very bad, not a 5 star hotel, some food seems from the previous breakfast, i called

buffet breakfast was horrible

buffet breakfast wasn t great, the staff weren t particularly helpful/nice and they were understaffed

the breakfast is limited

the reception team can be improved upon - while they claim to have laundry services do note that they don t

great entertainment for kids aswell as the adults

don't have kids so the pool activity club (called bravo club) is 100% full on - loud music - but i say again -

or the first day there was no buffet , second day very poor one) -there is no room service

room service for food

charge enormous amount of money for the laundry service

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

laundry ship near by and a money exchange shop

- in the reception, they mentioned a price list for laundry, not found in the room

the laundry people lost my wife s top which cost 180 the bed mattress was broken and slumped to one

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

the laundry service took 3 hours when they said 10 mins only

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

no iron available in rooms or hotel only laundry service which is 24 hour service

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

the location, the staff, the rooms, the food, the gym and the pool were all great

the swimming pool was a good size with a maximum depth of 1

pool was very clean and with an incredibly short walk to the beach the location couldn't be

some of our party attempted to use the laundry service and paid for express service, this was not performed

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

our laundry was lost for two days, nobody could explain where it went

location is ok but if your staying with kids the shortest route to beach and promenade is hard to get to as you

best place to stay. very friendly staff, best room service. delicious food and breakfast .

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

it was a nice place to relax, with a good atmosphere and a clean pool for the kids

price, parking

good location, next to the beach, really nice and helpful staff, swimming pool and gym access included, nice

no laundry service apart from very expensive place around the corner

wifi was terrible

non-free hotel parking poor wifi

kitchen chef is not professional hes doesn't respect me or my wife hile we ordering something by

upstairs bar area,never used chilli bar downstairs or the pool never realized there is a pool until last day

a great hotel,staff were excellent always kind and polite,great breakfast,location excellent close by too

it was quite and no kids club or entertainment. out of season for it.

each night wifi only worked in pockets of the hotel and not in the rooms no ice available at bar no fridge in

old furnitures, swimming pool for kids was not ready and no amenities were provided inside the room we had to

on the pool, younes make us a lot of fun,making

it has a mini kitchen

the towels were tatty and kitchen equipment limited

only thing was the wifi signal sometimes became a little weak

nice location, handy on-street parking, very big room, clean place

wifi poor room booked a apartment and only got a hotel as they said i can only change at 12pm as

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

they don't have an iron press. have to use their laundry service, which takes time.

room cleaned daily, laundry service perfect

we travelled with kids (5 and 2) and the staff were so accommodating

buffet breakfast and dinner as well as a la carte and room service

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

the walls are quite thin and our room was near either the laundry or loud pipes

-don t do laundry even through stated on their policies

room has old furniture/ poor tv and poor wi fi / the website indicate non smoking room , but room has ashtray

wifi was absolutely dreadful

expensive laundry service

when asking for an iron, i was told they only do a laundry service which costs money

i used the laundry service and everything came back wonderful and in a timely manner

room service

staff didn't have an answer to most of the questions we had, like where is the kids club, what time is the kids

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

bar staff all laidback but quick , also friendly

it is quite clean, staff is nice, breakfast is good enough and the receptionists speak english, french and some

everything was great breakfast had a wide variety of choices

even at night time, they always play very good dico tech at the bar / amusement park

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

hotel is dated. water laundry expensive

laundry was never found and we ended up at friends place to wash the cloths

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

wifi was good

with easy free parking available

very good customer service, immaculately clean good sized rooms and a perfect and varied breakfast that sets

room, the terrace, the sea-view, the breakfast and the possibility of visiting great beaches in the south of

there is a cafe downstairs which did an excellent breakfast and also lunches

breakfast was lovely, there was a good selection

clean and close to the beach good breakfast

staffs are very friendly expecialy the receptionist and the breakfast serving guy

car parking

there is no paved driveway or parking lot, all dirt

good wifi

the pool was glorious

the hotel wanted to charge me 25 ud83eudd37ud83cudffc poor wifi and nothing in the room

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

gorgeous property with pool and great restaurant

the birthday girl and 5 friends stayed for supper and had rooms overnight and enjoyed a superb breakfast

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

no laundry facility in villa, common shared laundry facility available within the compound

place, architecture of the hotel, best view from the room, food, staff, laundry service

room size, much bigger than expected, fantastic breakfast and fantastic staff

full special shoutout for the general manager mrs hind and all the staff from the front desk to room service

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

pool area is spacious with loads of sun beds, sofas and shades

would love breakfast to be offered a little later and some more variety on free weights in the gym would be a

the chefs prepared delicious food from breakfast, lunch and dinner

views, spacious rooms, kind and helpful staff; beautiful views, great sport architecture (gym, yoga, surfing),

gym ambiance near to the beach

parking in front of the suite, laid back atmosphere

kids playground is a big plus if travelling with little ones

we had ordered room service twice due to the limited service at ramadan and we didnt receive the order

the pool was fresh and clear

travelling with family (including 4 fussy kids and their grandma), it could have been challenging, but they

huge, with a balcony and pool and garden view

a well-designed pool area

clean, comfortable, beautiful pool, delicious food, lovely staff and great value

disappointing due to unavailability of bed sheets that was sent for laundry purposes to the city and wasn t

cleaners hadn't been by the evening, no laundry bag, laundry then didn't come back until chased, no coffee cups

rundown, moldy smell, paint coming off, charming staff saying yes but not delivering, really bad gym, very

breakfast was wonderful and we loved the elegance of the food at the restaurant

the spa and the sea view

the breakfast is awesome

there is a great bar there next to the surf places with interesting and catchy african music of different sorts

lobby breakfast bar gardens pool excellent

the breakfast was great too with lots of choice

they have a bar with billiard with nice view at the pool

they even did our laundry

they even did our laundry for us

super friendly staff, clean rooms and great breakfast

they even insisted and packed breakfast for the kids as we were late for our flight

they even insisted and packed breakfast for the kids as we were late for our flight

laundry service wasn t great

so clean caring staff great breakfast even did my laundry

said had tea making facilities in rome which it didn t also didn t have the laundry room

a little guide to laundry services, cafes, etc would have been useful

hotel was a little too far to walk to the medina with young kids (about 30mins) but we could drive and park

the ventilation could be a bit better, our laundry didnt dry in the room/bathroom

the breakfast was really lovely and all staff very friendly

the bar was well priced and it was a lovely place to stay

pool to enjoy after a day out or morning dip

place, friendly staff, good wifi, great restaurant, nice art, everything on walking distance, parking in front

staff, the pool is a super plus

help with baggage had to carry first floor i ordered coffee and tea and asked for receipt room service delivered

excellent breakfast staff at the hotel restaurant

fantastic breakfast

area of town), friendly night security of the hotel & very good, helpful, welcoming staff & nice breakfast &

late check out for meeting our later transfer loved the location to the beach easy to get taxis laundry service

february

we tried room service for breakfast and obviously had less of a selection but still good

food was very good quality especially breakfast

hotel, have stayed before and was not disappointed ,it is as lovely as ever, great staff, lovely breakfast,(

they even had laundry done for us and returned the same day

the hotel also has a lovely swimming pool, although with the beach immediately across the road, guests are

pool not very clean

the price was high comparing with the facilities available and the damaged items in the room , spa was not

everything was perfect, parking on the front of the hotel, room with ocean view.

also don't ask the staff for laundry service; there's a place literally across the street which we later

friendly staff and great breakfast

nice riad with stylish interier, delicious and rich breakfast and helpful and staff

only bad thing is that there is no wifi signal in my room which is far from the router on the first floor

the breakfast is truly excellent

obliging staff, stunning surroundings and any additional service was prompt and efficient such as laundry or

room was above the laundry and i could smell the washing detergent when seated on my balcony

wifi at the room; the refrigerator didn t work properly; the breakfast although good quality, the

great pool

great place for families with kids and older people since the hotel has a great pool area, a lift and a beautiful

we had kids with us, which made the experience much more difficult, since they are afraid of bugs

lovely small pool in the garden with ample number of sunbeds if you don t fancy the beach

also , the rooms are amazing ( if you can get the room on the bottom floor next to the pool , they have a

were very welcoming - breakfast was delicious and layla was a particularly lovely person

great breakfast

over 80 cad to do one load of laundry

room, on the 3rd floor had no wifi most of the time and the tv reception in it was very poor

nice location and good stuff very nice pool and good breakfast

pool was very nice they have a great breakfast buffet

get towels in the evening until we warned them we don't have them,room smelled badly,and on the parking is a