no laundry service apart from very expensive place around the corner

the swimming pool is not suitable for toddlers as it is very deep.

breakfast was poor (kitchen didn't catch the pace of guests)

non-free hotel parking poor wifi

wifi needed to be stronger in the rooms,but was fine to do limited browsing

wifi was good

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

we did not eat in the evening as there were no vegan options but the breakfast had an ample selection of food

around reception who just wanted to play with everyone, staff did take him away after a while but kids were

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

good and varied breakfast i will return

breakfast buffet had a decent selection

staff are few i didn't got my invoice full of people from gcc who is looking for sex only swiming pool is old

room shower did not work fridge are mt nothing available in the room had to call and get it room service price

breakfast was very basic (although i was late to it so cant say for sure that is the true

the breakfast was very disappointing hardly any fresh items were available, and the pastries in the

poor breakfast in my opinion

nice location, handy on-street parking, very big room, clean place

the towels were tatty and kitchen equipment limited

the pool water was really cold through our our stay.

it has a mini kitchen

wifi worked fine which was a relief as i had to search for another hotel the next day

breakfast was absolutely great and tasty served by a waiter who was happy to have a short

services in general were underwhelming: wifi was not offered, nor were clear instructions provided at check-in

easy parking and small local supermarket

the shower the bed so comfy wifi fast

there is a cafe downstairs which did an excellent breakfast and also lunches

laundry ship near by and a money exchange shop

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

i was surprised i had to pay for a press service and laundry

- in the reception, they mentioned a price list for laundry, not found in the room

just abit mixed up when u send clothes to their laundry..

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

great for kids as the pool is lovely and the fabulous beach is only 10 minutes easy walk away with mcdonalds

the kids club staff were really friendly and my son loved it there

and the amazing animation team of 15 ud83dude4c the shows at night were outstanding and the aqua gym was fun

wifi signal very, very bad. !!

our laundry was lost for two days, nobody could explain where it went

some of our party attempted to use the laundry service and paid for express service, this was not performed

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

no wifi in my room

especially pool man mustafa

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

i thought the cleanliness could be better in the rooms ie laundry could have been better.

bed was very comfortable and pool area was great

location, right by the beach with parking outside

was amazing staff breakfast costumer service second time stayed there can't fault nothing fantastic

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

swimming pool needs attention

lovely deep pool and plenty of sun beds

there should have been more toilet paper in the bathroom, and the wifi could be a little bad in our room

no wifi in the rooms

the reception team can be improved upon - while they claim to have laundry services do note that they don t

evening entertainment was great the kids really enjoyed it

private free parking

pool could of been heated, but i did come in january!

wifi worked well for me

food was great, breakfast arrangements perfect

well located close to the beach. free parking at the hotel.

no activities for the kids. much noise at night from the night club

very nice hotel, my kids loved it, especially the swimming pool and the animation team...

it s worth for money i love the staff specially night reception man so pleasant & helpful also breakfast

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

the laundry service took 3 hours when they said 10 mins only

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

breakfast good but lunch and dinner i found it hard to find something to suit me

entertaining and put so much effort into making your stay the best and at night at the pool bar it's just world

very friendly and created a good party outside the pool

wifi - is potato quality, it works *kind of * only in reception and works

the location and the nice big pool

pool, room was very nice and the bed was comfortable, most of the staff are very nice and

was best for lunch outside but due to weather had to have breakfast and dinner inside

the room service staff are also responsive , clean , helpful

pool chairs were too few, we couldn't take them to enjoy the pool

lovely little outdoor area from room and water areas were perfect for kids and families

no iron available in rooms or hotel only laundry service which is 24 hour service

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

spacious room with living area space and a big balcony

wifi in room would be nice but actually if you spending all time outside, there is good wifi in

the snack bar is delicious for a taste of treats from home (burgers, pizza etc) made fresh to order

please ensure that you provide slippers,iron and a board alongside with a laundry bag

the girls at th riu land were very pleasant and took good care of my kids

the spa was also great & hicham is a brilliant hair dresser

no playground for bigger kids, one more towel station near the beach would be great

there should be a kids' pool and water

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

we were two families there with kids and we felt all the same, spoiled and sad we had to live

i like the breakfast and staff were very nice, every one i cross was greeting me.

swiming pool is spacious, ambience during the day,several activities for kids

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

room food service was good but the laundry not satisfactory

no laundry bag in the room

the breakfast was very good, with a wide variety of local specialities as well as continental options,

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

hotel is dated. water laundry expensive

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

laundry was never found and we ended up at friends place to wash the cloths

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

when asking for an iron, i was told they only do a laundry service which costs money

expensive laundry service

i used the laundry service and everything came back wonderful and in a timely manner

the spa and the outdoor pools were clean and perfectly in order

staff didn't have an answer to most of the questions we had, like where is the kids club, what time is the kids

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

i particularly enjoyed the relaxing atmosphere and the excellent spa services

the room service needs improving and their prices should seriously be revised

the pool and pool area and bar service was perfect

bed in suite 3034 is not stable in the middle - breakfast good but always the same - room service : seafood

the room is ok, however need a washing machine and laundry.

20 for laundry, restaurant and bar closed,

laundry machine

wifi was a bit weak

sweet receptionist named hannah and very nice hotel good swimming pool and nice facility good distance from

laundry was asked 2 times to wash the dress, never happened

the staff were kind including the managers when we had woken up late for breakfast but they still fed us, the

plenty space with water park for kids. friendly and helpful staff

of this hotel, location is excellent, food was good and plentiful and animations every night for kids ans adults

plus if you have kids it's a really great option as all the fast food places are close by

they have a laundry service but you have to make sure you ask for express service before particular time which

paid laundry facilities were available however

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

then he told us we had not paid for our laundry

iron provided only laundry service which is a bit expensive if you re doing alot of clothes

was very repetitive, during dinner the restaurant was understaffed, spa overpriced and some of the staff was

parking and pool

pool was great so big and so many areas to sun bath

adults only, free transportation to golf.

breakfast good

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

laundry was a bit expensive, but it was very quick!

wifi was really poor on the fourth floor and the buffet was quite expensive for a family of adult

friendly receptionist he was fantastic and the lady was nice, fantastic bar area it s like an hidden gem and

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

everything was sanitized and it felt safe from the spa service to the breakfast to room service

not sure if it was us as a family, the kids, or our colour, but a “hi” would go a long way if you they a

the gym was a nice addition

laundry service is horribly expansive

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

the restaurant, the pool, the staff everything excellent except the laundry...

hotel suites and spa is a budget-friendly hotel yet the service is 5-star

the hotel was quite & perfect for the kids

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was not to my standard

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

the breakfast was disappointing

i enjoyed breakfast ud83dude0b

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

the spa needs to improve . no brandy as an option in alcohol selection.

delicious food with lots of choice at breakfast, lunch and dinner

the gym is ultra-modern and fully equipped

the children's area was sufficient for us the hotel offers a heated indoor pool, so it's an option on cold

the kids club and the staff

huge thanks to ibtissam, mohamed, soukaina, and all staff at breakfast & swimming pool for their warm hospitality

great facilities. lovely pool staff so friendly felt very safe alone there

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

excellent service, rich breakfast and dinner, cleanliness at the highest level, bars with food near the pool,

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

really excellent service. lovely spa. outdoor breakfast, again great service. private beach.

front desk and room service

lack of wifi in the room eventhough we reported problem to the reception

pool and room s amazing fatima and mariam and amin they are so so so friendly and warm welcoming

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

the pool and garden were quite magical

was beautiful, the rooms were super spacious and clean, and the pool / spa were

i loved chilling on the day bed after a hard day in the sun around the pool

spa was having work done so limited availability but lovely staff & eid to consider, wasn t an

wifi is very poor, little seilling leak in the dressing room, shower is a bit noisy

the breakfast was great the hotel was very well decorated and beautiful: traditional with a little

we then experienced a major fail with room service who never showed up until 90 minutes later to tell us that

you see the same guy who worked until midnight in the bar also on the breakfast shift a few hours later, looking

centre or do as we did and take the 10 minute walk to dar maktoub, a small hotel next to tikida golf palace

modern, clean hotel. recently opened. good wifi

right across the street there was a laundry service that we used, they washed our stuff over night

no enough parking space in front of hotel but it's ok.

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

-parking is pretty difficult there

the wifi did not work -at all.

we felt tricked into a paid breakfast without knowing the price

only reason i could not rate a 10 is because of the wifi

wifi is erratic in the local area

the exquisite setting , beautiful gardens and pool

the hotel wanted to charge me 25 ud83eudd37ud83cudffc poor wifi and nothing in the room

new hotel with lot of room for car parking.

even helped us with a late check out last minute on our last day

car parking

free parking

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

gin bar with firepit is amazing, brilliant staff and bar manager

the adult pool was very quiet and always clean

would highly recommend the spa as the treatments were wonderful

the only heated pool was so small - but we were out of season really in march

aysha at reception looked after lucas (12yrs) taking him to the hangout - whilst i used the spa

nice hotel, great swimming pools, very nice room, friendly staff, good food

paying for drinks on dinner, no access to indoor swimming pool for kids

thing: we were placed in a room for people with disabilities and our car got parked on a disabled parking spot

i loved the beds around the pool

rooms comfortable, great pool area, well equipped gym, nice beach bar - especially at sunset

place, architecture of the hotel, best view from the room, food, staff, laundry service

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

no laundry facility in villa, common shared laundry facility available within the compound

we arrived at just on time with kids but they did not have the courtesy to wait for 5 min for the kids to eat

room service not so professionl

great gym

maybe a minor improvement could be more equipments for the gym.

the swimming pool, is very pleasant and heated, with the pool bar offering delicious specialties

it's a shame we were not there long enough to enjoy the spa

one of us was able to leave the room to go workout ealry morning without disturbing the sleeping kids

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

wifi is extremely poor in the hotel room

oh and the spa

spa prices were high

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

the outside space with the swimming pool is very cozy and it s perfect to relax at the end of the day

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible

maybe they should empower the wifi connection

i loved the pool and the rooftop

the suites have a fully equipped kitchen so very convenient to cook a meal for a change especially that a

sea the fish boats just 30m away were you can buy fresh fish very good buffet breakfast a kids toys corner in

bed, spacious apartment, very clean, friendly staff, vicinity to other beaches (by car), parking, very nice spa

the pool is great and there were plenty of sun loungers around the pool and at the beach

stayed for 7 nights over christmas with 2 adults and 2 young kids in a prestige suite and absolutely loved it

sana from kids club really sweet with our girls

the kitchen had a big fridge and most utensils like plates and cups and some pans

our apartment was very spacious with large living room, very comfy bed , kitchen and bathroom very clean,

big apartment with an amazing view. our wifi was perfect so i think they fixed this.

ud83dudc0e just a safe and secure apartment with security at all entrances and parking outside the apartment

they have a laundry service on site, which was helpful

breakfast was good and varied

spacious and comfortable

swimming pool is very nice, and the hotel is very close to the beach :-) hope to return one day

great space for surf boards, a spa and sauna downstairs, lovely pool

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean