the facilities included everything we needed from laundry room yo dog walk

laundry bags, iron and ironing board

when we got into the room it smelled like old cigarettes and dirty laundry

the clothes dryer in the laundry room was also out of order

very clean when it comes to the housekeeping services, laundry and linens

he directed me to the hotel bar/cafe

new feature since the last time i stayed- clean as always and great service at reception and the bar too

there was no update on the reservation page that the pool, gym, etc

all of them, from the front desk, too breakfast and housekeeping, laundry and maintenance

the room smelled musty and like dirty laundry upon arrival

didn't want to check me in early with my wife and kids

no pool

nice stuff here. large and clean rooms. breakfast was good. definetly stay here again.

there is a small kitchen area in the entry area, the main room with a desk and an adjacent couch that faces

kitchenette appliance suite and large fridge/freezer

indoor pool is a huge plus, especially if you have kids with you

breakfast was adequate and beds were comfy

lots of people just hanging around the lobby and parking lot making noise at all hours of the night

i was looking forward to the electric fireplace, but it didn t work

we had a picnic on the back patio, moved to the pool for a party, and then back to the suites to hang out

room i got had used toiletries and dirty things in the kitchen and even so much as the disposable and pepper

of the hot breakfast was cold

they have a free breakfast & they also had some type of free food every night in the lobby, which was very nice

we arrived at 7pm no lights were on in the parking lot or in the drop off area

restaurants are open so i don t understand the restaurant and bar being closed.

did not check everyday if i needed room service.

service at lounge bar to order food and drinks

only complaint was we are got pranked called twice in the middle of the night, there was a bar mitzvah and there

plenty of parking close to the hotel

clean and spacious. small but nice pool.

big comfy suites and pet friendly to boot

lots of parking

the space of the room, the pool, the gym, the buffet style breakfast, the close proximity to the mall, the

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

pool available. ample close parking

and the lights in the parking lot were not working, so it was extremely dark in the parking lot at night

seemed like a good gym, pool, business center although i didn't use them

gym equipment needs replacing

bar and food good

the lobby is like a living room and the restaurant/ bar is

the bar and restaurant are highlights

$1 laundry

the bar and restaurant staff were equally impressive, delivering top-notch service with a friendly

also, room service now comes in to go containers vs

clean, bar and food open late, easy room service breakfast

my kids were pretty upset

room 147 was next to laundry and the big machines were noisy, but they stopped at 10:30 pm

at the hotel and at the grain house restaurant which is located in a seperate building across the parking lot

i feel safe here and love the fact that i can walk across the parking lot and have a wonderful meal at the

lots of parking

breakfast was good though i would have liked hot oatmeal.

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

free laundry

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

it is very clean and it has a gym with laundry facilities.

the amenities are perfect. there are gym and laundry facilities.

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no laundry facility

no place to do your own laundry. and parking

free hot breakfast was very good

friendly staff, breakfast included, parking spots available, clean

laundry room was not in service & both threadmills in the gym were also not in service

i also want to mention a small swimming pool and a delicious breakfast (buffet)

pool size

were a group of kids running up and down the halls at night

the swimming pool a tad bit small

my room was very close to parking and the laundry was right across the hall

laundry cost $ 2

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

clean laundry facilities

the laundry facilities are clean and the machines do a great job

nice big tv and free wifi

pools gym wifi

nice bar and attached steakhouse

to anyone to stay if they can control any situation is a risk that i won’t take for my kids or any family that

decent gym

the gym's water dispenser had no water or cups

tub needed to be wider in our room as the bar on the wall interferred with the shower -- you kept bumping into

not a big deal but hope you fix it soon for the future guests especially kids

wifi

clean, quite, easy accessible, good rooms, good wifi

the wifi didn't work.

day there is not much to do or go to around the hotel the restaurant in the hotel (same as the room service) is

convenient parking, good location and lots of amenities

price of wifi should be factored into the room

small issue: the bar for new year's eve required additional assistance

great location and loved the outdoor eating and fireplace.

i did not use their gym pool, etc

also patio did not have fireplace

also ample parking , spacious lobby , great amenities of gym n pool

gym / fitness centre

laundry machines are kinda beat up

they have a laundry room which is a huge help when staying for 6 days

the kitchen had every item i could possibly need

loved the gym

could not get wifi.

pool was still closed. breakfast was ala carte.

extra fee not shown online just showed pet friendly

pool wasn t heated and a group of kids were there unsupervised causing chaos

if room service was available

they did not restock the pool during our stay.

coin laundry was good

the facilities are also great, it has laundry, pool

laundry room for guests what out of service, left elevators from reception were unsafe as you

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

wifi was nonexistent, sporadically connected but mostly not

laundry room needs improvement

laundry facilities was bad

gym and laundry are needed and useful

i would suggest having a changer for the laundry room for people who don t have cell phones

nice to use laundry too

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

the gym was very limited in equipment.

rooms were very ,very clean. the furniture was modern. parking was plentiful.

parking is very convenient

to restaurant and bar through event venue sometimes requires walking through/past guests of private parties

worth it plus room service

liked location getup of property elaborate parking space courteous staff spacious room excellent breakfast

loved the bar and rod's

there is plenty of parking, too

good laundry room

didn t like that the wifi was poor, bar wasn t open, restaurant wasn t open and no hot breakfast

pool was very cold

full kitchen and poolside

i don't really have any complaints. i wouldn't object to more kitchenware though.

well appointed gym and the bar was a great stop

room service was done at 9 pm instead of 10 pm as the menus stated.

everything and more from the pictures, the staff was great from the moment you checked in to the bar staff, to

i didn t like the pet fee, it was way too expensive , cost more than the room

we also got room service since the bar was super busy, and the food came quick and tasted incredible

laundry machines were very good and required a credit card

it was great having laundry facilities as well

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

breakfast service was excellent and the room service brought us extra pillows with the greatest speed

the breakfast had good options & the omelet bar was amazing

great front desk staff (chris), gym/spa & housekeeping were excellent. 3 thumbs up.....

the pool was a bit cold.

the staff did nothing about the kids running around and playing with the elevator, the gift store was over

no room service available.

the size of the room was great. the pool was good and the staff was helpfu!!!

the food for dinner that we had in the bar was really poor - the mediterranean platter and two pizzas were both

could be cleaner and the outdoor pool could also be better maintained

indoor and outdoor pool sauna

the bar tender was impolite

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

breakfast was excellent every day we were there, even the guest laundry was comfortable, and large enough to

laundry cost is a little bit high

helpfulness of staff, laundry and free breakfast.

every day we had to wait until laundry was done

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

bar had limited food selection (the pastries looked stale)and it was unstaffed so i couldn't even

bar not well staffed

parking is convenient

very nice lobby bar with big screen tv and guests watching fifa

like the restaurant and bar weren't ever open during the day

the gym provided adequate equipment for working out compared to some other hotels.

the only good thing about this hotel is the gym

they gym was nice with new

kept up all night by kids next to me and party across from me

wifi was amazing especially with all the systems i use for work never had an issue the whole 5 days

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

hospitality agent at the front desk changed my room location based on my request to be near the pool and exercise

no towels available at the pool or for the rooms when requested

hotel is a pet friendly hotel and some areas smelled like pet urine odor

our room was across from the housekeeping/laundry room which was loud in the morning

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

mexican restaurant, truck parking and big breakfast on the way out

(they posted, 2bedrooms with separate living and kitchenette) what we have was 1bedroom with 2beds, separate

room was flooded because a long term guest was doing his laundry in the bath tub

number two i booked a pool view room thinking they had a pool and they do not have a pool what s so ever

and pillows, overall quiet, helpful staff when my tv wasn t working, hot shower, and plenty of parking

also wifi is spotty no strong connections

the wifi was slooooow, the breakfast was okay! the bed was uncomfortable.

gym and laundry room was a good touch to the

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

breakfast far exceeded our expectations

complimentary parking and downtown new providence is a 10 minutes waking

nice room - good breakfast included

i didn't need to wash my cloth but found a laundry room as

very friendly, rooms are spacious, pool was lovely, no issues.

the pool was a good size

at the breakfast buffet was a delight, ad well as the engineer that worked sunday morning 12/11 the fd

gentleman panhandling (veteran) in the parking lot coming up to my car at night & knocking on the window

also, the laundry facilities were down and that was tough

we were able to do our laundry and got assistance from reception stuff

unfortunately, i can't rate the bar and restaurant because we were visiting over the christmas holiday and it

not much but perhaps the pool could be open 24hrs.

staff, super clean and the bar area is fantastic to hang out at after a long day

comfort, space, laundry facilities, complimentary coffee.

it was clean, updated, staff were friendly & accommodating & it was pet friendly

there was a bar, outside kitchen, pool, kitchen in the room , overall a wonderful stay.

the gym was better than most hotel gyms

continental breakfast included

the patio by the first floor bar was amazing and it was a cool, rainy evening so they had the fire pit going

complicated entry to hotel. rooftop bar was packed and so was parking.

fire pit outdoors gym - dumbbells up to 80lb and peletons , no free weights but to be expected

the parking space not available after 7 pm

clean, great customer service, nice rooftop lounge, bar in the lobby is beautiful, breakfast was amazing

housekeeping lost a swimsuit in laundry

everything. food available at the bar late hours .

the rooms were clean. the pool was accessible and clean. the shower was amazing!

the wifi was also not working when we stayed there

freshly cooked omelets from the breakfast bar were very good - i would like if they were included in breakfast

stayed here once before on a business trip and appreciated the location, free breakfast and friendliness and

stores within the vicinity, applebee's in the parking lot, which was convenient

clean, new building. accessible parking.

location and breakfast

the only downside was that the wifi was down for a day or so

the complimentary breakfast was a great bonus with a nice variety of options for both kids and adults

liked the included breakfast and that the hotel was able to allow us to do early check in

parking lot was large with sufficient space for parking

pleasantly surprised - facilities were clean, staff efficient (especially gentleman who handled breakfast - he

the location is good, the parking space was ample.

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

king size room was great, lots of room, kitchen if we wanted to cook

breakfast was amazing

availability of all ameneties including cooking and kitchen facilities, spacious and clean rooms

didn't see anyone at the counter so i had to go towards the kitchen to get someone.

the pool + hot breakfast + kitchen & guest laundry options

having a fridge was a plus, and there was self-service laundry not far from our room

due to covid, breakfast was just take away items

i didn t use them, but the hotel also had an indoor pool and a gym

pool was closed.

the pool, the peloton in the gym, and the mini fridge were great.

i was working nights and slept during the day, the service room service was very respect full and quiet

free wifi really did not work for me

wifi did not like mobile phone access and i am guessing this is due to optimizing mobile phone

pool close to early for the weekend