the pool dont have bar inside drink

wifi is not free, you need to pay for play games and you need a bar into the pool.

on line it said we get free wifi but it s onky for an hour and you had to be by the pool

hot water no water pressure no room service

kids enjoy this place it my favory place

that the our room was located close to the laundry and in the morning we heard some noise in the

nice, quiet , beautiful beach, great restaurant, great breakfast

hot tub beside the pool was cold

the pool was very dirty

pool didn t seem used and there was a water park area that looked like it hadn t been used for

love the food, pool areas, drinks, and the beach

water, beach club is a far walk from rooms the room is offer as garden view and is parking lot view of

golf

greeted us nicely upon arrival, parking space for our car was there, the staff was nice

was rude and inflexible when i asked to be able to check out 45min late in order to use their own spa facilities

they didn’t even have food for kids ( no pizza, chicken nuggets, fries) nothing… this is the first time i

the drinks lack in variety, but services and bar were very satisfying

wish the kids pool had more entertainment and kids area was outdoors

parking is to far away from main entrance and they don?t have golf cart to help us

you must pay $15 dollars a day if you want wifi for your or your kids

i like the food, the show at colossium, the drinks at the pool bars

we had four private bedrooms with a king-sized bed in each, two verandas with views of the pool, mini-kitchens

the vip pool bar was great

the vip pool bar was great

the place was clean, friendly staff. the spa was great. all the precautions taken for covid.

pool and the beach close by.

the breakfast is not on top

plus we have three kids so that was an unexpected expense

the breakfast was awesome and with many choices. i enjoy it everyday.

we had a flat tire in the parking lot and requested tire services that was never provided

the wifi was horrible and no hot water in the room.

enjoyed the pool and the pool activities but what we enjoyed and liked the most was the night events, the mini

like that there were multiple pool locations

the food was good specially the dessert my kids loved it

i booked my etay they said free parking they do not have parking spot i should park in the street, when i arrive

how the wifi don t work good everywhere.

parking was also a major issue i had to park far away and walk a long distance to get to the resort

entertainment at night was too late for the kids

the pool hours but it s understandable. everything else was wonderful.

and i did not get water i had to walk to the sports bar myself because they said they had no room service after

the gym had very old equipment, no big deal, but the ceiling was all moldy, you can smell the mold when

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

beautiful pool not too crowded great restaurant

happy about our experience - the qualified and friendly staff, beautiful surroundings, amazing breakfast

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

gym

a new lounge and bar recently opened on the very top of the hotel with an excellent sky view

need more party vibes dj or maybe a pool party

no gym

room service was also available

the room was constantly kept clean by great room service in a prime location.

-there is a private parking -breakfast is fine (starting from 8 am)

room service did an amazing job each day

good location and good food with free breakfast

breakfast was amazing, and i got homestyle potatoes for free because the waitress cared about my

no gym or laundry on site

100 pesos per pound for laundry is really expensive

from room to bar food to staff was amazing time

very nice small hotel . it had a nice swimming pool and great restaurant!

the hotel has a pool which is very clean and welcoming

very convenient and close to everything which is a plus very big pool

location, restaurant, free breakfast, cost, friendly staff.

breakfast is great

wifi strength

pool when there were no loud obnoxious locals there

nice supermarket and laundry service just steps away

has parking the room very comfortable and complete and he customer service was very very good an

plus parking cost money which was not in the amount paid to the room

spot away from the town with a pool and a small beach out in the front

there is a parking lot next to the hotel if you have a rental car

great location clean value for money deliver laundry at reception and is returned to your room the same day

laundry services were excellent

if you want to sleep early or in peace it's not possible as the pool bar is open and thumping deep into the

good bar and restaurant onsite

the water in the pool seemed to burn my skin alot

the vibe, the view, the people, the breakfast! hot water. laundry on place with extra charge.

terrific staff and great food. cold drinks. excellent pool.

the pool and bar area is nice and beautiful

good or need anything the staff was friendly and i love my room was clean everyday i love the bar i didn t

and the pool was great

and wifi did not work in the

- richie is nice guy. - wifi - quared area perfect for couples

staff were very helpful and friendly, the pool, though tiny, was scrupulously clean

a room with a kitchen is better for longer stays

everyone there was very nice, the pool was awesome and the surrounding areas are beautiful.

the honor bar is a great perk

clean rooms, drinkable water avaliable for you all the time, bar were you take whatever you want and pay after

welcoming host with friendly dog, beautiful patio with the pool, hamack and even chairs you can take with you

the pool is very nice has pool toys for the kids

fabulous rooms, great pool, super niece owner

it has a nice kitchen, a dressing room, and a spacious bathroom

the only thing i didn't like was breakfast because i feel it could have been better and the options were very

outside beach bar was not open but there was a bar at the property next door

addicting spa services

they don t provide spa shoes for after fyi

sunbathing in a private beach, beer in a pool, barbecue for dinner, party in cabareto at night, amazing

the long beach, the pools

the breakfast at the place was very tasty and always fresh

a little cleaner, although i understand you can't keep every leaf or bug out of a very outdoors pool with lot

no wifi password given

the breakfast was also tasty and a much needed pick-me-up after surfing in the morning (which is only a

and practical, pool is a great plus given the heat

bed was comfortable with nice sheets and towels, kitchen was very decently equipped, we loved having water jugs

great breakfast

lovely breakfast and staff as well

, the food was horrible, one of the bed legs was loss , we try to get towels and they told me the laundry room

power went out multiple times, i put my laundry in the laundry bag and filled out the form, returned the next

was to many people smoking around kids and is not good when you go with kids that have asthma i think they should

the pool, and beach. most of the staff. the gym. the

it was busy with lots of other kids

they will even do your laundry if you pack light

really enjoyed my stay here, quiet, nice staff, swimming pool

good bed, clean, swimming pool, no noise from outside, 24/7 security guard, 2 cute dogs :-).

were huge bugs and other insect in our room especially in the bathroom, the kitchen equipment was poor and

i needed a match to cook in the kitchen, but the staff bought it for me

pool was good and there is a little coverered deck area that is great for sitting and relaxing

was great: location, facilities, staff, comfort, cleanliness, wifi

the parking lot was in the main road, and didn't feel safe to leave a car.

the room has a kitchen area and everything you needed

its good. pool nice beach nice.

wifi kept disconnecting

the hotel is very nice, i travel with kids and this place was excellent option

the location was great, the restraunt and bar staff were great

great foot massage in the spa :) good value for money, excellent location

the spa is directly above the bar which i highly recommend

the breakfast was good and the location is fantastic

the breakfast was excellent! the quality of the food was great!

breakfast at the restaurant was excellent

a+++ will recommend and will defiantly be back. loved the free breakfast included .

the breakfast is to die for

breakfast could be better

thank you phoenix spa resort cabarete for making our stay an unforgettable one

tasty breakfast

parking.

was no entertainment for the kids, luckily my daughter and her cousin loves pool

bar wasn't well stocked, the parking a bit inconvenient but those were minor inconveniences

there is parking nearby

no parking. maybe improve security for each room installing proper locks

once you get over the slow service especially from the kitchen

i did not see a spa or business center although listed in amenities

clean, the free breakfast was really good with natural juice

the comfort stay, the food was great ,very clean facility, and the pool my favorite

the breakfast is very good as is the general hotel menu

location, staff was friendly. amazing breakfast.

complimentary drink, 15 minute chair massage, free shuttle services to the airport

the room was very nice. and the pool

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

the lobby was beautiful, the pool are very nice

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

pool area very welcoming

needs major renovation, no ac on the rooms corridors , room amenities were awful, old towels and bar soaps

breakfast was great

casino was not operating.

took care of breakfast

nice hotel. everything at the same place( casino, nightclub)

i was overcharged for my laundry. it was heartbreaking.

breakfast is superb

you really need to pay this amount secondly, i needed a shuttle to the airport at 4:30 am

casino on site

central location, big parking lot, very friendly staff that gave me an early checkin, good buffet style breakfast