hotel staff, property, breakfast, pool, etc

breakfast was mediocre and not very appetizing

road runner in the parking lot!

excellent parking and well lite

the breakfasts were good. food was warm and fresh. the location of the breakfasts were great.

a laundry room is available and complimentary breakfast is a don't miss

breakfast could be more favorable

ridiculous, just a small, shallow hole in a dark room that's permeated with chlorine behind the fitness area

option were not enough to feed our kids before their event

not have access to the airport shuttle

indoor pool, large room very clean, good breakfast

the staff was amazing, breakfast was good, pool was clean and warm. great hotel.

we were visiting during the us gymnastics nationals

pool area is not stuffy or smell like chemicals

pool was cold. and that was it.

was subjected to leave the 8th floor down to the laundry room on ground floor to warm my food that was the

there was an ice machine and drink vending machine on the floor, plus coin operated laundry downstairs

when i arrived there, in front of all doors was the dirty laundry from previous guest

pool and laundry at the same time

gym was incredible the hot tub was perfect the hotel went out of there way to accommodate those put

too much plastic and disposable waste in the breakfast area.

the was no sign/info in the lobby letting us know what the wifi password was

pet policy is outrageous:$75 per night per pet

large room, great pool for kids, great bfast

will stay here when i take the wife and kids to a tulsa aa baseball game

we began doing laundry at the hotel and needed change

dirty laundry left out

they explained that it was a rust spot du to an aged laundry machine which was due to be

nice having a guest laundry

great bar inside

coin laundry

the room had a small,, but full kitchen with stove,, refrigerator, dishwasher and garbage disposal

really great for pet breaks (just rocks, no grassy area) for $75 a night the pet area should be better

kitchenette

the bar was closed !!

blaring obvious -no blanket or extra linens -no bag for dirty laundry - servile floor tiles on roof were loose

no same day laundry service sofa bed not made up on arrival

a suite with a kitchen, there were no glasses or paper towels available to use

the studio has 2 large tv's a full kitchen and very roomy and well appointed

from valet parking to room service everything was first rate

breakfast was sad but it is everywhere with the covid restrictions

no breakfast , parking or microwaves

we didn't get to enjoy the breakfast, most likely due to the ongoing pandemic, but the morning starbucks was

room and breakfast were both incredible!

the breakfast although additional cost was good

no guest laundry, virtually no family friendly options in the market, staff was rude at check in and for the

the roof top bar was amazing. had breakfast down stairs and wonderful

no shuttle

blasting across the street until 2am and then loud bomb like sounds above in the morning (perhaps gym above and

could have been cleaner but still good. most places near by arel 21 and up. not really for kids.

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy robes

food for dinner was not good the breakfast service was very slow the bar drinks were not

the bar and restaurant were fabulous

staff very friendly and helpful. comp shuttle is a very nice amenity.

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

pool area with sun loungers

my kids woke up sweating both nights

concrete floors, a kitchenette area, and spa robes hanging in the closet

the rooftop bar with the misters was lovely in the evening

having the gym on a higher floor would ve been the cherry on top

very noisy at all hours of staying near laundry

great staff, parking, and clean/comfortable room.

perfect location, great parking, wonderful rooms, and amazing staff.

it was nice to have a bar located in the hotel and be able to take our drinks outside into the back area or

loved the old pine floors and fireplace mantel, custom drapery and bedding

linens smelled like dirty laundry

great breakfast

the pool and hot tub could have been cleaner.

first anniversary and i had some romantic plans with my boyfriend and was seeking a room with a pool and hot

the room was very clean, bed was comfortable, and the breakfast was very good

was an excessive amount of loose/lingering hair in the laundry

the laundry room was clean an good washers id book here each time i'd need a place to spend the night

excellent breakfast and facilities

very good breakfast; staff very nice and helpful

booked this hotel, because it said they have a bar and pool and breakfast

there was no dirty laundry bags available

site coin laundry was handy for us - the trip was a quick one and planning couldn't happen and we had to pack

sent them to lobby and laundry room my husband and i redirected them to stairwell my husband checked the elevator

very difficult to get into the parking

they advertised a gym but it had an out of order sign on the door and was full of old mattresses and

breakfast closes a bit too early for me, and the laundry options are very limited; however, overall, we enjoyed

luckily i have a blanket of my own cause i didn't know i had to go get them myself from the laundry and had no

bikes parked by my room and laundry hung on balcony

no laundry facilities

a door that was secured whenever you left your room. laundry facilities would have been great.

staff and shuttle service

we book a wonderful spa visit while at the hotel

cleanliness & location was perfect!!! love the free parking.

modern rooms, comfy beds with nice linens & plenty of free parking

we spent all week around a lot of noisy and rambunctious kids, so we were hoping to escape that

shuttle is available on demand starting around 330 (even more incentive to stay here if you have an

nice rooms. quick shuttle delivery.

right next to the airport with a shuttle

breakfast had a good variety of food choices

phone key, convenience area for snacks, pool.

no wifi in my

in bathroom tub room not clean bed frame very dirty ac didn't work right and noisy sat night and bar closed at

staff were great. nice hotel and convenient shuttle.

hotel is undergoing renovations and everything is closed, the restaurant and room service included

appreciated the shuttle so quickly to the airport, also everyone on each shift were super kind and friendly

laundry room was a giant bonus

lack of education about additional charges and how to do wifi.

was nice, pillows comfy, bar and staff were awesome

staff was kind and accommodating, and the fitness center was great

bar and restaurant weren't open, the front desk lady didn't know why, her manager told her last

excellent laundry room, excellent all

a laundry room is available but machines only accept coins, which are not necessarily easy to get; a

i did not expect a full kitchen at all

the facilities were clean and i loved the pool

set up of the room and kitchen was nice

the scrambled eggs at breakfast, room clean & welcoming.

good parking

pool next to the highway made it hard to relax

just an fyi. the pool is an outdoor one only.

parking lot can get a little tight when hotel is busy

when we asked for clean bedding and towels we were told they didn't have any because the laundry was being

was very cold, all vending machines out of order, no laundry bags, napkins, microwave, terrible value for the

tub was filled up with too many people and a bunch of kids wouldn’t get out

no problem, unless you are towing multiple kids around

the gym and walking trail were amazing

laundry machines didn't work. staff was nice but we had a couple of issues and no one responded

i mean it, from the reception to the kitchen and the bar such great service

the pool and hot tub are nice and kids can swim till 10

we called room service friday evening 3 times & never could get an answer

i mean it, from the reception to the kitchen and the bar such great service

also would have expected complimentary laundry but it cost $2/load

parking lot was also very well lit

there was a bar lounge and a fire pit outdoors which is a nice touch

i landed early in the morning and sent an email request for early check in, they not only allowed it but

parking lot is in bad shape, exterior of building needs attention, needs to be power washed and

we did a load of much needed laundry, too

beautiful facilities, workout equipment well maintained, laundry facility good but not complimentary

pool and hot tub area was closed

breakfast was amazing

was comfortable, rooms were big and clean, had lots of choices for breakfast, and staff was friendly

put next to screaming family and kids whom were yelling all night and morning

the fitness center had a variety of equipment that our group utilized

that the breakfast had to be cancelled due to covid-19 i love their breakfasts.

bad part of tow lots of car break ins in the hotel parking lots

a great stay for weary travelers and the breakfast was top notch

it was convenient to have coin-operated laundry in the hotel

laundry facility was outdated and rusty

laundry weight room great people.

was no laundry bags for dirty clothes, and you could always use a bar lol,jk

laundry, exercise, computer, pool, usatoday

breakfast was good. lanette the manager on duty was amazing, she was so helpful.

clean, comfortable, breakfast very well prepared and the staff helpful, friendly and accommodating

breakfast had excellent variety and great taste

furnishings, mattress, frig, micro, tv, nearness to businesses, staff, breakfast, parking, location all excellent

we went around to park there were a group of young men hanging around the parking lot and we didn t feel

a couple of the machines and a dryer in the laundry were

laundry wash & dryer availability

supposed to have a fitness center and a guest laundry facility but both were empty, locked and out of service

the pandemic so they moved me to another room just to find worse housekeeping issues, dirty laundry no towels

had a place for guest to do laundry but mine got stolen..smh

the laundry facility was out of service

night shift would sneak in laundry and get them for us

hot tub and the heated pool and the breakfast was all great our room was great at well and hotel employees are

the hot tub/spa was not hot, and the indoor pool was quite cold.

breakfast was just

the wifi is openly available but tends to run very slowly or not at all at peak times of usage

wifi intermittent and slow

didn't get to take advantage of the pool because of time restraints but it looked very inviting

we stayed on the top level and it was a spectacular view and they were pet friendly.

employees were very friendly, and i loved being able to have scrambled eggs and sausage for breakfast only

other than the laundry area it was a great experience

also i was very surprised hotel didn t have a laundry room for its customers

no area for laundry.

to like - threadbare linens, broken coffee machine, broken phone, broken fridge, wifi needed to be logged onto

t connect to wifi

crib sheets never got changed and when requested was told sorry the laundry staff has gone home and it can't

great staff service, very good location good breakfast laundry service convenient

laundry bag for dirty clothes

the description of the room was a 1 bedroom suite with kitchenette

clean friendly staff with a nice sized pool and hot tub area

about the cleanliness of the laundry

amenities (fridge, microwave, breakfast included, wi-fi, and free parking, and laundry

our clothes were stolen out of the laundry room & we had to switch rooms twice because of bed bugs

no laundry bags.

the room smelled like fresh clean laundry

they didn t have enough change for the laundry room

in the laundry room i would put a coin machine payable both with dollar bills and credit cards.

laundry facility available, i would put a coin machine payable both with dollar bills and credit

walking trails and breakfast

location, cleanliness and breakfast!

no change machine in laundry room; no change available at front desk

yes our laundry was thrown on the floor out of the dryer by another guest.

pet friendly

parking was a little slim

room smelled of cigarettes although was non smoking

nice to find a decent room with smoking allowed

was perfect for me breakfast i couldn t try do to the covid scare but the room was clean and comfortable and

love the individual doors to the outside, especially helpful when you have a pet.

the water tasted a bit funny. the pool was closed and breakfast was underwhelming due to covid.

wifi didn't work at all and the pool was closed for some reason in the first week of september in

coin laundry -

breakfast is very good, with variety from day to day, and lots of healthy options

breakfast was good

very nice staff and the beds were so comfy we slept right through breakfast

nor parking

being close to the shopping center was very useful. laundry facility in house.

love the location and the pool. kids had a blast.

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

the rest of my stay through the weekend and monday morning they only offered a juice and coffee bar plus a

would be nice to have breakfast

10 minutes of checking in had to go home in the middle of the night tired had to wash all our laundry

not too thrilled that it doesnt have a fitness center or a laundry

would have been nice to have a laundry room

laundry service or exercise room available

room was clean, had to call/request towels for our stay,as they were still in the laundry process

no laundry facilities

room service last day on a 4 day stay laundry room wasn t working and we got told that we couldn t get towels

it says there is laundry but actually there is none

pool was closed ud83dude02 but only because it was getting cleaned

looking forward to a full breakfast in the future

laundry machines broken

elevator was out of order, along with the laundry machines

breakfast was supreme eggs sausage potatoes waffles and the coffee was always fresh and

didn t wake up in time for breakfast. the location is awesome.

it has good safe well lit parking

quietness, laundry and parking

layout of room was excellent able to do laundry gym was good

soon as i walked off the elevator to head towards my room i saw a big pile of dirty laundry

you don t pay me to take care of the trash you don t pay me to take care of the laundry you don t pay me

pool gate key reader didn t work, sauna door key reader didn t work - no signs anywhere, laundry room you

pool was too cold

you had to pay for breakfast the price you pay for the hotel should come with breakfast,we chose this hotel

a queen bed when we ordered a king, the pool was not heated as promised, room service took forever, they didn

cleanliness, very comfortable beds. loved that there is a bar and restaurant onsite

in the bar we could watch the game but didn

laundry facilities could have worked better

laundry facilities, fitness center & the lobby bar

the reception was not nice to us and the pet fee was the same as booking one room ($75)

pool down for a day for chemical cud have been dun overnight

breakfast was delicious kids loved making waffles, im glad i checked my room package

nothing was working (pool,gym,laundry

and after washing our clothes we find out neither drier was working so we had to drive to a laundry mat at

laundry facilities were not open, was definitely a downer after not getting back from fields until

rooms were clean but rest of hotel( hallways, elevators, laundry room), weren

third, their laundry machine was broken and was told to go across the parking lot to use the hilton garden