comfortable beds, sufficient toiletries, very nice pool and hot tub, exercise facilities, breakfast very enjoyable

ease of parking and in/out of to hotel

easy access. ample parking

very clean, staff very helpful and friendly, provided plenty of towels, and a full complimentary breakfast

pet friendly

laundry bag for dirty clothes

crib sheets never got changed and when requested was told sorry the laundry staff has gone home and it can't

great staff service, very good location good breakfast laundry service convenient

clean friendly staff with a nice sized pool and hot tub area

receptionist extremely helpful and friendly. room clean. pool open. nice breakfast.

was an excessive amount of loose/lingering hair in the laundry

the laundry room was clean an good washers id book here each time i'd need a place to spend the night

our kids all have asthma and weren't able to swim our whole stay

they were still working on the bar area for evening drinks and snacks but that looks to be nice

breakfast bar seemed nice

put me in a smoking room and as a former smoker, i did not enjoy the smell

the pool was very nice and clean

not the greatest welcome when i arrived. no creamer pool was closed

we appreciated the morning breakfast options & small outdoor pool

i didn't eat breakfast, but the bed was excellent.

they didn t have enough change for the laundry room

in the laundry room i would put a coin machine payable both with dollar bills and credit cards.

laundry facility available, i would put a coin machine payable both with dollar bills and credit

great breakfast, great staff

breakfast was good! the swimming pool was nice!!

there were kids without supervision running a muck

we were there for 3 days and don't like room service everyday

i had to make the pullout couch for my kids to sleep on because that was not already set up for us

the hotel bar was very nice and they even had karaoke going on when we stayed

we book a wonderful spa visit while at the hotel

linens smelled like dirty laundry

the breakfast workers seemed very judgy

first anniversary and i had some romantic plans with my boyfriend and was seeking a room with a pool and hot

hello, i did not participate in breakfast this time.

outdoor pool

other than the laundry area it was a great experience

no area for laundry.

also i was very surprised hotel didn t have a laundry room for its customers

wifi was slow

room service is supposed to be room service

the laundry room was great and reasonable price everything worked as it should

has onsite guest laundry that takes credit cards

everything was clean and was in a great location. the on-site laundry worked great.

the woman putting out the food in the kitchen was very rude and aggressive towards guests yelling at a hotel

kitchen staff was very rude to my husband

i didn't have things like a laundry bag and stuff in the room that are things i always use

laundry room was out of order the entire time i was there

getting to my room, there seemed to be a musty/moldy smell from possibly the laundry room

they only allow 10 people in at a time to swim which we actually appreciated because we have two kids who are

good light in the parking lot

when we asked for clean bedding and towels we were told they didn't have any because the laundry was being

was very cold, all vending machines out of order, no laundry bags, napkins, microwave, terrible value for the

desk attendants- are all so friendlywe love the huge hot tub in pool area and the heated pool.

hotel and room were beautiful, pool area was amazing, staff was incredibly welcoming and friendly

kids loved the cookies

a door that was secured whenever you left your room. laundry facilities would have been great.

breakfast closes a bit too early for me, and the laundry options are very limited; however, overall, we enjoyed

bikes parked by my room and laundry hung on balcony

luckily i have a blanket of my own cause i didn't know i had to go get them myself from the laundry and had no

security would be great. laundry facilities. and breakfast as advertised.

laundry room was a giant bonus

no room service

breakfast next year i'll book a hotel with breakfast included pool is small

lobby was nice; parking was easy; check-in was easy

they have plenty of amenities such as a business center, pool, fitness area that are good bonuses as well

excellent laundry room, excellent all

a laundry room is available but machines only accept coins, which are not necessarily easy to get; a

great fresh breakfast. very kind and helpful staff.

we have one 13 pound dog and always make sure a hotel is pet friendly

only thing that i would say is, i really would ve enjoyed a hot tub in the pool area

loud guests above. coffee maker did not work. continental breakfast was marginal.

parking lot can get a little tight when hotel is busy

get up way too early to enjoy the breakfast bar but there is always warm/hot coffee already there for me to grab

clean, friendly staff, comfortable beds, easy parking, good food choices very close by.

very clean, comfortable bed, good breakfast, friendly staff.

coin laundry -

i wish they had an indoor pool.

it doesn t have an indoor pool.

nor parking

friendly staff, cleanliness, adequate breakfast bar.

i was so excited to see a guest laundry room, i didn't have to pack any of my

the location, the indoor pool, the breakfast, the staff, laundry room available

i was told no laundry facilities on site but they did have washer and dryer

nothing worked pool, laundry, gym, and eat. i didn't stay i left

in good shape. seemed new. great indoor pool and hot tub area.

room service last day on a 4 day stay laundry room wasn t working and we got told that we couldn t get towels

it says there is laundry but actually there is none

no laundry facilities

looking forward to a full breakfast in the future

the pool was nice and the beds were comfortable

would have been nice to have a laundry room

not too thrilled that it doesnt have a fitness center or a laundry

room was clean, had to call/request towels for our stay,as they were still in the laundry process

laundry service or exercise room available

10 minutes of checking in had to go home in the middle of the night tired had to wash all our laundry

being close to the shopping center was very useful. laundry facility in house.

would be nice to have breakfast

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

very friendly and efficient. great parking great room and bag breakfast.

no breakfast (complimentary breakfast). but it was fine.

laundry facilities could have worked better

laundry facilities, fitness center & the lobby bar

the pool was nice also, just a little cold, but the hot tub was broken

the pool was closed

nothing parking was a little tight. that was it.

third, their laundry machine was broken and was told to go across the parking lot to use the hilton garden

laundry facilities were not open, was definitely a downer after not getting back from fields until

and after washing our clothes we find out neither drier was working so we had to drive to a laundry mat at

nothing was working (pool,gym,laundry

rooms were clean but rest of hotel( hallways, elevators, laundry room), weren

soon as i walked off the elevator to head towards my room i saw a big pile of dirty laundry

layout of room was excellent able to do laundry gym was good

pool gate key reader didn t work, sauna door key reader didn t work - no signs anywhere, laundry room you

quietness, laundry and parking

you don t pay me to take care of the trash you don t pay me to take care of the laundry you don t pay me

elevator was out of order, along with the laundry machines

laundry machines broken

the staff was friendly and it was awesome having free breakfast, access to a gym and a pool

rooms are clean and have good sound proofing from other rooms and the outside parking lot

wifi didn't miss a beat

hot tub, laundry didn't work, couch in the room very hard and uncomfortable

couldn t get extra sheet and blanket because no one had done laundry

enough coffee or breakfast and had to go to laundry mat spend extra money to do laundry because hotels were

laundry wasn't

the virus has shut down the breakfast and pool

they knew it too and refunded my laundry money but i wasn t going to wash my clothes a 2nd time

parking was a little difficult

the kitchen was a surprise. loved the big couch and swivel tv

breakfast friendly staff heated pool

the room was a big with a living area and kitchenette. felt homey

the pool and outdoor area was nice, the work out and laundry rooms were also nice

pool, work out room, sitting area outside, breakfast, laundry facilities, staff, cleanliness,

suite was really nice and considered the fact that we ve been traveling for two weeks, the laundry room was

the complimentary laundry is perfectly located next to the gym so you can work out while waiting for your

big rooms, fair price, great breakfast, friendly staff, free laundry

no spa in the pool area. have to pay for breakfast.

breakfast was good but should have biscuits and gravy added to the buffet for the price

their was a storm the day begpre and knocke out the cable,so they gave us free breakfast and parking

wish restaurant had more menu choices and expanded hours for room service.

we did not get room service even though we stayed two

the pool being open

i loved that not only was there a kitchen but a dishwasher and full size refrigerator

i loved the entire experience! clean, quiet, great staff, great parking, the entire experience!

it would also be wonderful to have had a playground onsite since the pool was closed

their fault by any means but the breakfast was grab and go and the kiddos were really looking forward to waffles

our kids loved the bunk beds with their own tv

having the gym on a higher floor would ve been the cherry on top

coffee / breakfast bar with great music

kitchenette was advertised; that being the case, there should be a microwave

nice heated pool, beautiful and inviting outdoor sitting area

we did a load of much needed laundry, too

beautiful facilities, workout equipment well maintained, laundry facility good but not complimentary

good location, friendly staff. free parking, free wifi with breakfast.

small parking lot.

good location, friendly staff. free parking, free wifi with breakfast.

also would have expected complimentary laundry but it cost $2/load

walls were very thin and we could hear the kids next door

the young man at the bar during the afternoon on 8/18 was great as well

liked that they had a coffee shop/ bar on property.

there was a bar lounge and a fire pit outdoors which is a nice touch

laundry machines didn't work. staff was nice but we had a couple of issues and no one responded

pool area was clean

very clean, nice amenities, my kids loved the pool & the staff was super friendly!

room was amazing. omelet bar breakfast was amazing

room service

the laundry facility was out of service

night shift would sneak in laundry and get them for us

the heater wasn't working for the pool and spa

need better breakfast

wish had a cereal as a breakfast option.

parking, staff, size of room, breakfast..

breakfast was tasty and the layout was organized

the fitness center had a variety of equipment that our group utilized

what if this had been for a family with kids

it s easily accessible from the highway great breakfast front desk staff is great !

there was no dirty laundry bags available

sent them to lobby and laundry room my husband and i redirected them to stairwell my husband checked the elevator

site coin laundry was handy for us - the trip was a quick one and planning couldn't happen and we had to pack

told when we checked in there was no breakfast except on weekends

also room faced a huge water park and the noise from it was loud till it closed at 11pm

nice breakfast room, pleasant receptionist.

lastly, the parking lot & access roads were poorly maintained

breakfast was good. lanette the manager on duty was amazing, she was so helpful.

we went around to park there were a group of young men hanging around the parking lot and we didn t feel

cleanliness, location and breakfast was great.

laundry weight room great people.

laundry facility was outdated and rusty

laundry, exercise, computer, pool, usatoday

accessible laundry in hotel was convenient

it was convenient to have coin-operated laundry in the hotel

had a place for guest to do laundry but mine got stolen..smh

laundry wash & dryer availability

the pandemic so they moved me to another room just to find worse housekeeping issues, dirty laundry no towels

a couple of the machines and a dryer in the laundry were

supposed to have a fitness center and a guest laundry facility but both were empty, locked and out of service

food for dinner was not good the breakfast service was very slow the bar drinks were not

very pet friendly with special treats for our small dogs.

staff very friendly and helpful. comp shuttle is a very nice amenity.

wifi spotty.

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

was subjected to leave the 8th floor down to the laundry room on ground floor to warm my food that was the

there was an ice machine and drink vending machine on the floor, plus coin operated laundry downstairs

pool and laundry at the same time

when i arrived there, in front of all doors was the dirty laundry from previous guest

nice bar and the staff was always nice and great. nice location as well.

no change machine in laundry room; no change available at front desk

yes our laundry was thrown on the floor out of the dryer by another guest.

size of room. pet friendly. refrigerator & microwave.

the wifi is non-existent

no bacon at breakfast.

coin laundry

the price was really good for what we got for a room and it was such a nice suite with a kitchen and i couldn

excellent location! great breakfast. friendly staff. very clean.

the room had a small,, but full kitchen with stove,, refrigerator, dishwasher and garbage disposal

it was big and i was surprised to see a full kitchen

very noisy at all hours of staying near laundry

the room was clean and the wifi worked well, as we were doing some work while we were there

wifi wasn't good which is a must when travelling so far from home

good wifi

loved the old pine floors and fireplace mantel, custom drapery and bedding

no same day laundry service sofa bed not made up on arrival

blaring obvious -no blanket or extra linens -no bag for dirty laundry - servile floor tiles on roof were loose

it doesn t offer breakfast and wifi didn t work at all

i arrived late and the kitchen accommodated my request for food and i was upgraded to a suite

the suite, we noticed a few deficiencies: - lack of trash cans - no soap or kitchen towels in the kitchen - the

the breakfast although additional cost was good

nice working equipment in gym with clean towels and supplies to clean machines.

we didn't get to enjoy the breakfast, most likely due to the ongoing pandemic, but the morning starbucks was

room and breakfast were both incredible!

com that breakfast is included, but it is not

great breakfast

free breakfast was good even though it was thanksgiving, grateful to have someone available to serve

pool area and gym was very nice

indoor pool, large room very clean, good breakfast

also the gym and the pool were not available and hadnt for a few months, once again not on the website and

we began doing laundry at the hotel and needed change

they explained that it was a rust spot du to an aged laundry machine which was due to be

dirty laundry left out

nice having a guest laundry

room service was awesome

no guest laundry, virtually no family friendly options in the market, staff was rude at check in and for the

the upstairs rooftop bar was our favorite amenity

no room service

they have a good breakfast. my wife ordered her eggs poached and they came out perfect.

was closed and no room service on sunday

a laundry room is available and complimentary breakfast is a don't miss

beds were comfortable, rooms were clean and air worked great, and the breakfast was good too

great breakfast, my kids were delighted

not have access to the airport shuttle

the staff was friendly, except one man who was difficult talking about the airport shuttle

who wakes up by 9a on a saturday when you're traveling with kids

will stay here when i take the wife and kids to a tulsa aa baseball game

pet fee is hefty and when you add the numerous taxes plus parking fee, it becomes a very expensive

the pool was small and cold but the kids didn t mind

bit crowded for breakfast at 7:45am and wasn't enough seating, so we had to wait a few minutes for a table

enough options at breakfast and they ran out of items by 9:00 some days

parking was a little tricky in front

breakfast has a nice selection of items, but i wish the eggs were not pre-made and reheated

the pool is warm to the point you can see steam coming off in the evening

we were comfortable in our room, and during our stay we enjoyed the indoor pool, as it was very clean and

pets welcome but when i told them i had pets, they canceled my reservation without hesitation and

could have had more for breakfast. what was there was good though.

the last day the wifi was out and i could not transact business projects

was bitten by a bed bug , the wifi did not work

could have more selections for breakfast

very stinky gym, nails hanging out the bathroom room door, shower doors would not stay closed, broken bed lamp

good breakfast, staff was replenishing empty food immediately everything hot and very good

great location along with nice staff. awesome breakfast. would stay here again.

excellent parking and well lite

the breakfasts were good. food was warm and fresh. the location of the breakfasts were great.

breakfast was delicious with array of offerings. likes the in-room full kitchen

breakfast was carefully set up to help social distancing by only allowing 2 people in the pick up

clean and comfortable room. the kids loved the 2 bedroom suite.

stuff, the breakfast, was awesome

small pool

attentive staff. very clean. good laundry facilities.

no room service at all.

the wifi was spotty, the in room coffee was awful.

we loved the indoor pool and golf. it was a lot of fun! the breakfast was superb.

offered lots of stuff for the kids to do, a swimming pool and putt putt course

the pool was nice to have

i was able to enjoy the amenities such as the pool and gym while feeling safe and secure

the bar and restaurant were fantastic as well as the mattresses.

continental breakfast, dresser drawers not wire baskets in closet, bigger swimming pool, different closet setup

the pool was amazing

laundry & trash were left in the hallway for 2 days

the room was clean and quiet, the property felt private, and you can do laundry

the laundry room is also to the left of the level 1

the laundry room was nice

laundry facility only had one working washer and two dryers