also, there is no laundry in the hotel

room service messed up our order

pet friendly! the bed was very comfortable!

wifi worked great

guy driving casino shuttle is very pleasant and gets you to your destination quickly

clean and friendly laundry facilities close to walmart

comfortable, has laundry facilities, decent breakfast bar & has a gym & a pool

they only had 1 dryer available and by the time my washer was done i couldn t even finish my laundry because

2- the laundry needs coins to use it and front dest can provide the coins only if you have cash to get it

there s a guest laundry! close to lots of shops and places to eat.

there is a laundry room for guests with working washers and dryers

the kitchen was equipped with all utensils

restaurant (owned by hotel) just across the parking lot

kids loved the pool and water slides too

kids liked the water slide.

convenience, good parking, clean, well appointed room-good laundry facilities

laundry was piled up so towels were in short supply

rooms weren t cleaned properly, pop stains up the wall, dirty laundry bag behind the door

the laundry had 2 washing machines and 2 dryers, 1 washing machine worked, no dryers worked

i was told i d have to wait for clean towels as they were behind in their laundry

though my room was on the first floor, near the parking lot, it was very quiet

huge property. plenty of parking. clean quiet hotel

room service was described as easy, and convenient

it was very noisy with kids running in the halls and the noise from the pool

indoor pool and waterslide for the kids. gym.

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and

steam room as well as gym was a bonus

the fact that it s pet friendly is awesome and the buffet breakfast is really good

the kids and i loved it, and we would stay here everytime we visit

parking was a bit busy .

the room itself was really nice as well and the sheets/blankets smelled like clean laundry

pool, laundry, comfy bed, room very clean

excellent room. provision of laundry really useful.

the pool , breakfast. laundry convenient location

quiet despite being on a busy road, well catered for by bus and train, staff were helpful and the laundry was

laundry room was dirty

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

the laundry room is disgusting

quiet place, very comfy, wifi was alright, location was great!

the included breakfast got me up and running

clean machine in laundry

liked the pool area for my children and how close the laundry room is close by

the bedrooms were clean, the beds were comfy, and the pool was awesome with the coolest waterslide

indoor pool, hot tub and gym facilities are perfect

wifi was awful

to remove mascara because they said it would not wash out (it washes out fine when i do my own laundry) and i

laundry-facilities not very clean, breakfast ok for the price

proper laundry services is a solution not charging customer

had laundry on site

there was also laundry on site and a printer if needed

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

parking lot entrances

convenient with two restaurants attached to hotel, great pool and hot tub.

the wifi was and always have been realllly slow! that's about it!

in for the rotary convention in calgary the hotel has on site restaurants , close to malls and golf courses

the kids had fun in the pool, though it is very small and too deep for my seven year old to stand up

great pool and hot tub

bed mattress was definitely broken from kids jumping on it as it was on the leading edge and looking towards

is clean, organized, everything is there, gym, pool, restaurant

spa open for more last minute massages on weekends;)

laundry facilities onsite was a plus

laundry amenities but they need a change machine.

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

constantly crammed with kids with no adult-only time

my colleague and i failed to get room service (cleaning) one one of the nights

laundry detergent and fabric softener were in same vending machine as snacks and candy

they allowed us to do our laundry even though it was passed closing time

also laundry facilities

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

there was a laundry and the staff in breakfast room were lovely

no laundry facilities

the hotel didn't have continental breakfast or laundry service in the hotel.

you had to drive 5-10 minutes to find things like food, shopping or laundry

lot of noisy kids running in the corridors all the weekend until late at night

enjoyed using the gym at this property. nice selection of good quality equipment.

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

free laundry facilities comfortable beds

my laundry got stolen by another guest who threatened to

my kids did not even want to make the walk to our room

was supposed to be a kingsized bed and the laundry facility inconvenient

laundry being in thr most random spot

a closer laundry mat less stairs :)

laundry only had 1 machine and 1 drier, so difficult to access

price, location was ok, excellent pool, polite staff, laundry was working, great internet, hot water, excellent

the breakfast and we had laundry facilities and parking

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

good laundry facilities & friendly helpful

we had a room near the laundry room and was noisy, staff talking loud early in morning

very modern fitness room and large laundry room with 3 washers and dryers

good location, quiet, comfortable bed, clean, gym, laundry, breakfast!

facilities around the hotel were all you would need and in excellent condition, we used the laundry room twice

the laundry services has not been working for 6 months, but they let you know in advance before booking

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

wanted coin-laundry service and a fridge

wifi was slow, and things were loading slow and couldn't really use my apps as well

some restaurants don t allow kids after 9pm

gym had potential

love the location, easy check in process (plus friendly) and the gym was adequate.

guest laundry a bonus

had everything i needed. great location, decent buffet breakfast, laundry facilities.

laundry room was being renovated but the staff offered a solution without me having to ask for one

breakfast is included and accessible to downtown

room, bed, wifi were very good

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

you can use additional facilities like swimming pool or laundry

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

pool and hot tub in the atrium is so nice . easy location to get around. wonderful breakfast!

we really enjoyed the pool at night and the good breakfast in morning.

for money, nice staff, spacious room, good location next to train station, guest laundry

laundry facilities

had a coin laundry to use

we used the laundry and indoor pool as well while we were there

facilities available except self-use laundry

bed was perfect and the fireplace made the room super cozy

the fireplace in our room was so cozy

did not eat breakfast

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out,

excellent customer service, loved the fireplace in the room.

a small box of tide powdered laundry detergent is available at the front desk for $3

the laundry facilities on the ground floor are amazing

laundry facilities were excellent

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in

new and clean, good laundry and gym

i'd stay again next time i visit calgary ( and i hope the laundry room will be available)

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had

fitness room was pretty good. appreciated the guest laundry

assistance and clear notification of all laundry facilities not working - no assistance to indicate alternative

the laundry need to download the app and pay by credit card, not convenient for tourist.

great clean self serve laundry that we desperately needed

great shower very clean and roomy sitting room and kitchen, very appealing visually

room service was very good

i really loved using the app on my cell phone to open our suite and access to pool and gym and really fast

provided breakfast was great, nice comfortable, clean rooms and spacious enough to have a playpen and a

guest laundry

self-service laundry on site was ideal

complimentary breakfast was a bonus

complimentary breakfast with a great choice

complimentary breakfast is also wonderful

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

great from check in to check out. nice pool great breakfast awesome bed

the pool is great for kids under 10 years of age

i think the carpets have absorbed moisture from the adjacent pool

promised pet extras were not supplied, water bowl and treats

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

how slow the wifi was

suite is very spacious with separate living room with partial kitchen, desk chairs, and bedroom

could not get wifi

having laundry facilities was also great to have and be able to use

room was clean, laundry facilities available, rooms were spacious

the guest laundry was a good touch cause i came with my family

fact our room card wouldn t allow up to go to level 3, the laundry

is central, service is good, accessibility to guest laundry room is very practical and nice breakfast

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

laundry close early at 22:00

nothing was wrong every thing was fine except closing pool and gym cuz of covid 19 contribution

need to change water cooler in gym because doesn't cool water

kids get to stay for free

clean, the continental breakfast plentiful, and well attended with staff replenishing food, the pool area, clean

hot tub and pool were very good and the two-story water slide was amazing

the pool was quite crowded although understandable since it is summer.

a 3 minute walk with the kids

kids normally wake up late, and we miss breakfast all the time

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

i ordered room service and the food was delicious

didn t like that my kids could not use the pool while people from outside the hotel could

no pool or spa available

an on site laundry and spa or pool would be nice

no room service parking was costly

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get

room, comfy bed and couch, close proximity to everything, new building, and early check in

the friendly, helpful staff organised an early check in for us

everything was perfect at this location, just needs 24/7 room service

decor and bar area

ground floor bar beautiful but perhaps lacked atmosphere.

the bar has amazing nighttime views and everything is also very picturesque

my room late at 1 pm but they didn t change out my used glasses and mugs or replenish the mini bar which i

of kitchen, laundry, and free breakfast

loved the underground parking area along with the available bonus of a laundry facility

also liked early check in at 3pm and check out at 12pm

t get a chance to try out the gym or the cafe / restaurant

of rooms, comfortable bed, friendly helpful staff, good food in restaurant, great cocktails in bar at very

short walk to a train station staff was friendly and welcoming laundry

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

access to the laundry was great

the laundry was out of service

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

the pool, the room, the cleanliness

that the hot tub was open till midnight, the casino, the location, and the pet stations.

had a great pool on the main floor, and a pub in the casino that was good

restaurant was good, water park was fun for the kids and room was adequate

the cleaning staff are excellent and room service was good

the pool was great

loved the club access breakfast the pool area and spa . room was lovely

the pool and gym facilities were also great

the costs of the mini bar fridge were insane glad we brought our own drinks and snacks

we really appreciated that the staff brought a microwave to the hotel room for the kids to pop their popcorn

friendly in person and over the phone, check-out was at noon instead of 11am like most places, room service had

price of room service, lack of variety

wifi breakfast included in our room rate. friendly staff

spa was great

room is too dark for family with kids

aswell as the beds are not the average queen size beds we thought could be suitable for two kids under 13 years

room service we ordered was delivered in takeout containers from the keg

no room service for supper got soup from the keg that was cold

amazing location, gym and swimming pool.

and because we didn t get the the beds were booked our kids had to sleep on the floor because the pool in

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

only one bathroom/change room in the gym/pool area

room service cleaned

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

laundry was a little expensive

didn't know that the wifi was $1

only the bar and room service available in evenings

room keycard kept failing. attempt to add charges for pet friendly room.

beautiful restaurant, nice bar, and swimming pool and whirlpool in good shape

laundry was not available as advertised

are very nice and clean, kids enjoyed the pool which was quiet

lots of power plugs, lots of input options on the tv and the wifi was fast and reliable

the gym is superb

stay with kids

and they have laundry right in the hotel which huge advantage from my standpoint

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

wifi should be free.

no daily room service at all and the food was disappointing

the pool was the highlight for my kids

service very good all my kids love staff

great location, comfortable room, nice gym and pool

rooms do not have full kitchens. only have a fridge. not even a microwave

great pool and hot tub

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

there's a good gym and laundry facility too

great gym and laundry available

good sized pool, hot tub and gym, and convenient guest laundry

property had laundry facilities for residents use which was why we booked a homewood suites

great covid 19 measures also in place from fitness rooms, swimming pool and laundry room

good facilities with gym, swimming pool and laundry

they have a laundry and a place to fill your water up at (which some places don t provide)

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

laundry room and staff kept coins and detergents at the front desk

the hotel had everything we needed including a guest laundry which is handy when travelling

new hotel with nice bistro, workout room and laundry facilities.

realize room service due to covid is an issue but it was difficult to eat eggs out of a box

the coffee is very good and so is the breakfast

the facility is nicely decorated and the gym has high end gym equipment with a decent selection

unsupervised children in the pool area which were underage.

under cover free parking breakfast was handy laundry room was ok but needed a window or a/cmarc

gym and pool facilities were very nice

kids absolutely loved the pool

kids absolutely loved the pool

the pool was packed and the hot tub spa was pretty hot!

on-site laundry facilities, but hotel staff can send your laundry offsite for a fee and return it the next

pet friendly

the wifi and air conditioning wasn't working

an earlier flight and was worried since check in is at 4 pm, i called the hotel and requested an early check in

our (corner) room was a great size, very modern, great wifi connection, and had great views to the north and

i asked for laundry bags and i was told that they are on the counter come and get it from the counter

laundry worked well

reception/laundry room/the pool the other service

if the laundry department could fix the issue, that'll be fantastic

self service laundry was convenient

elevator not working. hot water sensitive in the shower. and fllow and laundry room

quite noisy as we were near the pool and laundry area.

dirty laundry bins in the hallway

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

easy to access, great breakfast, amazing staff!

they didn't have laundry room

no coin laundry

only 1 washer & dryer at laundry room, hence waited long time.

easy check in, very comfortable bed, easy parking

restaurant hours and bar hours could have been extended.

away from home, really feels like an apartment with kitchen setup, utensils, pots etc and free laundry & fitness

we did an early checkin without extra charge and were able to do our laundry for free

big room, free breakfast, water slide, complimentary laundry

fresh fruit bowl in lobby and free laundry machines

they even had free laundry facility for the guests and fantastic breakfast every morning

the laundry room is to small

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

having to use laundry in hotel opposite was a little inconvenient

laundry was small with only one working washing machine, the restaurant was overpriced and

parking, breakfast, bottled water, king bed, apples available, elevator to parking

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

having laundry on the floor a great bonus

pet friendly at no extra cost, underground heated parking with electric car chargers, very nice

the room was clean, big and modern. the lounge was cozy. the breakfast buffet was good.

the pool is a little bit small and less fun for kids

no guest laundry little knowledge about transit in calgary

there was no laundry

no laundry facilities

breakfast had varied options for all types of eaters

not many options for smaller kids

it has a swimming pool and self service laundry

very small room that, felt that laundry facilities were an afterthought

laundry only had 1 washer and 1 dryer in a tiny room

laundry list of issues

swimming pool was super, any staff we met were helpful and friendly

ice machine and paid laundry (2.50 per load)

amenities, towel was degraded after years of laundry.

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

onsite laundry

parking lot had a bit of snow make it a little challenging

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

me next to laundry

really sad that they don't have a pool and fitness.

pots pans dishes to utilize kitchenette serving a cookie and granola bar for breakfast is not a

there is also coin laundry available which was handy for us since we ended up staying longer than expected

pool was warm and stayed open until 10pm there is in house guest laundry for an affordable

laundry onsite

the laundry facilities were closed, other hotels have them open despite covid

at hotel included guest laundry great for travellers on longer trips

for example, they have the water park in the hotel but no guest laundry

good gym

our kids loved the waterslides and pool

i didn t like was the amount of pet hair on the carpet

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

no laundry available

was missing a plastic laundry bag, which most rooms have

the waterpark is great for kids and adults alike

accommodation held restaurant, cafe, pool and gym as well as beautifully appointed very clean rooms and wonderful

the staff was so friendly. great room for a family with kids. nice location.

the gym is small but has a full set of dumbbells and a few cardio machines, which is workable

kitchenette. not properly stocked. ei pots and pans. no dish soap or clothes

the staff was so friendly. great room for a family with kids. nice location.

not like the pool area was really small , not enough chairs for parents to seat and watch their kids

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

need laundry

the place was great but the breakfast was so basic and no laundry machine

just get new soft towels please and send your laundry to someone else because they just send it back to you even

there is no laundry facility

no options to get change for the guest laundry

did not use the coined operated laundry

the staff very professional, breakfast was great and they had a gym, indoor pool and a guest laundry

way to get change for the laundry on site, no atm and no cash out from front desk card reader

cleanliness, room space and all the facilities including exercise room, and laundry

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

free wifi seems to only work for one device

free parking

the hotel offers some great amenities, including a pool, gym, and complimentary breakfast, although i couldn

the desk and they said they would send someone to clean the fridge as well as informed us that laundry was behind

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

laundry was closed (machines out of order

laundry - washer was dirty and dryer lint trap had significant buildup

laundry service machine

no laundry room.

coin laundry

the room service was abit on the pricey

bathroom attached was full of urine and feces discussed issues with staff and they didn t care wifi was terrible

it was newly renovated. free coffee in the lobby. it s pet friendly.

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

laundry facilities were handy and cheap

excellent self laundry facilities

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

great food. friendly staff. lovely swimming pool even had a guest laundry

nice laundry facilities, well appointed fitness room, close to the airport

the parking lot was small

gym, pool, and outdoor barrel sauna

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

great facilities, used the pool, fitness centre and laundry. staff all really helpful

free shuttle to the airport, early check in

hung up on when i called room service, then when i called back the guy that answered told me it was not room

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

laundry, exercise room, and breakfast we re awesome.

the hot bath was really good and there is also a guest laundry which was very helpful

laundry services available which was great - however in our opinion overpriced.

coin laundry facility is good

location of our rooms are too far away from hot tub fitness centre and guest laundry

the coin laundry came in handy after a

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

is the tiniest thing: i had to do laundry, and the guest laundry room has only one washer and one dryer

has made an extra effort, the decor is a little more tasteful than the others and it offers laundry facilities

the hotel picked us up quickly with the shuttle, there was a laundry room, so we could have clean clothes for

there was a guest laundry that solved that very critical issue

food and for a value for money hotel near the airport with a cute gym, easy to used self serve laundry (so handy

friendly service, clean, comfy beds, great bathroom, guest laundry and

love the spacious rooms with added touches - have a laundry room available at only $2 cad per load, have a roof

hot chocolate station for kids made inside a giant gingerbread house!

parking lot large but far from front door.

was able to bring my small pet (dog) and they were very accommodating to her as well

direct you dont get free wifi, but i cant whine about this, as they were very accomodating for pets, i know to

great room. fantastic pool ans spa

hot tub broken down,laundry facilities were removed

it would be super handy if there was a guest laundry available.

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

i also had a zoom interview and wifi worked well

i didn't eat breakfast

i asked for room service, i never got room service.

were able to walk across the road/ skywalk at 5:30am with our two kids

were able to walk across the road/ skywalk at 5:30am with our two kids

we had 2 suitcases and a golf bag and it was

pet friendly

excellent staffs free shuttle from airport and free laundry

he was very kind when my laundry wasn t dry and i needed additional time to finish it

they have free laundry and a full kitchen with cutlery s and kitchenware

used the laundry facilities this trip as well, which was very handy and nice to have included

breakfast was good also and laundry on site

power was off on the day we were to arrive and receive an early check in

love the views and the staff were courteous. the indoor pool and spa was lovely.

my kiddos also enjoyed the indoor pool while there and rooms and bathrooms seem recently updated

beds, modern rooms, excellent pool and hot tub, fabulous restaurant

the bar was very handy. everything in the room was very clean.

the laundry pay is a bit expensive

there was a pool and hot tub as well as a gym and guest laundry

money for laundry has to be changed (0

i appreciate that there are laundry facilities on premises as well

only offered alternative was to seek a shopping area with a laundry-mat