the laundry service is also very restricting

did not use the pool area overall service was nice i would be coming again

everything you need is on site there- pool, bars, atm, souvenir shop, security, gym and more

had some difficulty with the wifi.

front staff and room service were very helpfull

shortly before my departure i had a dress in the laundry and it got lost

the restaurant and cafe were excellent and the rooftop bar was the icing on the cake

no bellboy me parking my car. no ice machine

good facilities including lovely pool area and roof top bar

the staff were so friendly and amazing, unfortunately i have been late to do this and forget the name of the

swimming pool has an immediate drop without warning as soon as you enter into it

everything was clean and my kids enjoyed the pool .

teenagers and child enjoyed the pool area

needed a bit of maintenance work in the pool and upgraded general, but it was

wifi,aircon,room,complimentary water/tea/coffee in room

pool area was too dark at night. there should at least be pool lights. bar was not opened.

the rooms were clean and the pool area looked as photographed.

the staff was friendly and the pool was very clean which my child enjoyed

staff, pool, location and food was tasty

pool area was too dark at night. there should at least be pool lights. bar was not opened.

did some laundry myself very reasonable price

since it was a longer stay, it was great to have access to laundry facilities

do it yourself laundry facilities

the in house self laundry was a plus and i was placed on the same floor.

property was well maintained everywhere was very clean the pool was always clean there have a laundry room ice

is expensive if you don't have 'breakfast inclusive' which wasn't available when booking however this issue was

my kids love the pool and the lobby of the hotel was beautiful it had christmas tree and decorate nice

central to our needs complimentary breakfast

venezuelans making noise in the corridor late at night plus bar attendant had us waiting 10 minutes to take our

cleanliness, view, pool gym

better attention needs to be placed in the laundry and replacing worn out old pillows and robes

my kids were very disappointed

gym also

the unruly kids in the pool

gym, pool, staff

staff was gently specially the laundry lady

very useful to have a guest laundry room, which was kept clean and well stocked with washing powder etc

the pool area and it should have a bar by the pool.

the bar is not 24 hours

the bar and restuarant street is just 5 minutes by car far (during day you can try to walk to

laundry service is terrible, almost left hotel without my clothes because they were hours late

terrible laundry service

we enjoyed the shuttle service, breakfast and the pool. very friendly staff.

the hotels location close to amenities you are very close to the highway so lounging around the pool may not

great wifi connection

there is not enough parking close by for such a large property

the staff was very friendly and the parking was excellent

it has wifi

friendly staff. and most of all the pool.

no restaurant and bar on property

was dirty, not hot water, the breakfast had just one option, the bed was not comfortable, for 154 dollars it

breakfast was good.

breakfast was one egg and 3 streaks of bacon

the premises need a 360 upgrade. unusable pool with dirty water. the grounds are deplorable.

room was not neat, wifi did not work and there was no hot water in the morning for shower

laundry service was also on point, leave it on the bed in a bag in the morning and find it washed

the breakfast lounge was comfortable inviting

rooms well decorated, large bathroom, comfortable bed, ac and wifi very good

staff could not be more helpful with transfers to and from the airport and arranging a late check out

my only request would be for the breakfast to have a little more variety.

breakfast was terrible, there should be no cost to do laundry

wifi cuts in an out

the wifi was decent

channels were grainy, there were holes in the walls, the fact that it only had breakfast and no room service so

pool closing too early