pool was dirty

not really anything. might be nice to have a few more choices for breakfast i guess.

not enough parking, i wanted a little more variety for the breakfast, the pool closed at 9pm.

needed a few more parking places.

good hot breakfast,nice workout room

the guest laundry was convenient

the building from the outer entrance after 11pm and had to go through the front entrance after parking in the

wifi should be included with a stay

excellent breakfast

staff was very friendly, great breakfast & amazing spa tub!

laundry facilities were new

pet friendly,nicebreakfast

they had great parking

hotel is located less then 5 minutes from txpw park

the pool was great and our grandkids were able to see friends from possum kingdom area after moving

laundry facilities had a foul odor

the pool was very clean. hotel smelled like laundry soap/clean. friendly staff and locals.

clean, nice free breakfast

hotel information online said there was a gym

parking lot is very tight with compact parking spots and the common areas of the hotel were

description said there was laundry when there is actually no guest laundry and i was counting on that when i

no laundry facilities on site.

no laundry facilities or truck parking as stated in website.

i did learn there is no laundry room on premises when the gentleman in front of me asked, but other than that

wish they had an on site laundry facilities.

a small pest control problem and they wake you up at 8am wanting the laundry if you r more than 10-15 mins late

stained towels and laundry

maker didn't work staff was vary rude beds the bedspreads had dirt all over they do now wash laundry or change

dirty rooms, poor wifi, lights didn t work.

people hanging out in the parking lot drinking beer staring at everyone else

housekeeping during our stay (due to the c-word) and the laundry folding shelf in the guest laundry room was

pool was a little cold and cloudy

was super helpful and very kind, exceptionally clean, pool was wonderful, and the continental breakfast is

i used the gym and had breakfast in the morning

the kids loved the indoor pool and hot tub for the winter

breakfast was ok, would have liked more protein options other than the over sugared yogurt cups

parking

staff made as coffee and gave us muffin, before breakfast was served

wasn't impressed with the breakfast all

pool was a++ we loved it and was a reason we stayed there

the ladies in the breakfast area were so pleasant and kept the area pristine all during the breakfast hours

breakfast was ok but we got down there kind of late

hotel was being renovated and there was construction materials throughout the parking lot and you were unable

loved the pool

only suggestion i have is to find a better way to keep the breakfast hot

can hear every step from people upstairs plus the laundry is noisy didn sleep at all i been stopping at this

the pool out couch was dirty. the pool was freezing and really dirty.

everything was clean and in great condition. breakfast was awesome.

bad part not to much of a big deal the my rooms door did not have a security lock so the kids could open the

booked us and we got walked in on while sleeping at 10:30 at night also the door going out to the pool that is

free laundry

pool was cold and by the parking lot.

the kitchen and my dogs liked the extra room

kitchen employees were nice.

breakfast exceeded my expectations

they smelled like dirty laundry

the listing said they were pet friendly, but no mention of an additional charge

pool breakfast

breakfast was great! room was very clean!

the pool was not in working order the first 2 days i was there

with 3 kids in tow, we were woken up quite a bit, even though they shut the door

nice selection for breakfast

thankful to all the wonderful staff savannah did a wonderful job at setting up the breakfast (best i ve had

breakfast was tasty, bed was very comfortable.

a inside pool we had about 15 room for a wedding with kids

no laundry facilities

waa a homeless person sleeping on property and the pool is no longer open

there was no pool as advertised

didn't like that the wifi didn't work and i didn't like the roaches

the fact that the lobby was always closed, only a small window to pay, and no pool although the website says

as pet friendly

did not like that the pool was locked all weekend

easy to get around and great hot breakfast

breakfast buffet needed to be upgraded

nice kitchen. located close to restaurants.

location and on site laundry facilities.

tv is weird, you have all these options but can't use them becsuse the tv isn't connected to the wifi

it says restaurant room service until 11pm, didnt state otherwise when checked-in, but then when we called at

would have been nice if the lobby bar would have been open until midnight on the weekend

the pool smelled like straight bleach the kids eyes were soo irritated from the water

patio, the pool, area, the laundry room, and the smell

the staff even provided the laundry soap

the beds were comfortable the kids loved the pool!

pool, which is specifically one of the reasons we booked (we have young kids and the family was reunited) was

like the location, price, breakfast inclusion, the room size, parking and most of all the receptionist and

toilet paper, no laundry bag, no ice bucket

no guest laundry was available either

inside pool was very cold couldn't use it

service on arrival, clean and comfortable rooms with close external dinning options and a cool pool on a hot

were doing some renovations which made parking and view less than desirable

the breakfast was cold my door to the bathroom in my room was broken no laundry facilities

no safe my friend s non smoking room smelled of smoke, she moved rooms 2 times a/c did not seem to get cold

parking spaces were a little tight

know some things are out of our control but i felt like there could have been a notice that the pool was closed

we weren't allowed to use the pool, though it appeared to be clean

still the same my fault but not to have to wander around looking in laundry room for her, looked over by pool

kids loved the indoor pool, i loved the laundry room

laundry costs $2 for each washing machine and dryer

laundry room was not usable on 2nd floor

had been traveling several days and was told there was machine there for laundry

i really hope the pool is open for my next stay.

also, the free wifi kept going off and on

breakfast was great though buffet did not have many options.

the facilities were great especially the gym

we didn't have a chance to enjoy that beautiful pool area

extremely clean room the pool sparkled

a second floor room with a balcony overlooking the pool but no chairs on the balcony to sit out and

i wish the fitness center was better

disappointed bar and restaurant closed. we figured it is probably due to inability to hire staff

bistro & bar should have been open

room service just did bathroom and made beds

lack of room service during stay

parking

when the parking lot is full you need to park close to the other hotel and walk more.

i was told it was for parking

coin laundry available was much appreciated

parking is odd

very welcoming and gave us information about the restaurant next door that delivers drinks to the pool

good parking and trolley stop was very

everyone enjoyed it and the server made a special point to check that the kids were happy

heated pool in december was nice

pool was excellent, the kids loved it

very nice. room was excellent. didn t use the pool but the pool area was awesome.

i tried to watch a football game at the pool and the resolution was god awful

great breakfast , lovely friendly and helpful staff, modern restful decor, huge tv, heated pool, gym - everything

good location and the fact that there was a full kitchen was a nice bonus.

pet room was clean, smelled great, perfect location.

indoor pool was well maintained

for a quick trip, but would have been perfect for an extended stay, as our room had a small kitchen and living

room, mini kitchen, pots pans, cutlery, good wifi pool gym mini convenience store, large computer desk, good

you could hear people above walking, so the tile/laminate floor might not be good for people with kids

the beds were uncomfortable for myself and the kids

i really liked the restaurant and bar in the lobby, which was very convenient and open for food until 10 pm

breakfast and lunch were both great

hotel, spacious and luxurious room, delicious salads from room service

the breakfast was plentiful

pool was not open and was very small in size

hard floor instead of carpet in the room would have been better

00 pet fee - outrageous for a 13 lb dog

hotel decor and the breakfast was awesome.

no laundry facilities or service .

atm was out of order and no change available for laundry

everything is always great at aloft , other than not having laundry facilities or service .

enough parking space

wifi didn t work

going down the hall, it smelled really quite pleasant as we must be right by the laundry - but when we entered

pool area wasn't available

it'd be better if a spa and fitness centre are provided

parking is terrible

breakfast location staff

very clean... if you needed to do laundry,free washers,dryers, and laundry soap...

super clean friendly staff, great breakfast selection, free laundry

newer, modern hotel with a fantastic breakfast and free laundry services.

we were there a week so the free laundry was a great bonus

was not made, checked in to trash on floor, beds not made, dirty laundry, pool was unavailable

is kind of hard getting in and out of the parking lot and onto the road but that is no fault of the hotel it is

beds were very comfy, kitchenette was nice touch as well

a sparkling outdoor pool and fitness center

great breakfast and overall experience

fairly good location. pool was nice. good breakfast fare.

breakfast, free cofee,laundry,cleanliness

pool was clean and amazing

there were large families staying there and kids were everywhere running around inside with wet bathing suits

ve liked to have been able to order room service but no one answered the guest services line or when we called

pool amenities

the dryer was out of service, but we ended up not needing to do any laundry as expected.

i wish the indoor pool was warmer, besides that it was nice and clean

kids running upstairs, no one at front desk for breakfast bag

is in the parking lot if you need those fried zucchini for a snack

it was good my kids enjoyed the breakfast

breakfast could be better, but it was adequate. the service person was overloaded.

it was clean. good bed. nice kitchen.

the gym and every area of the hotel as so clean

everything was good just wanted to swim with the kids but with covid very understandable

the ladies could go shopping while i took a break at the gym and we all relaxed in the swimming pool at the

laundry room

no laundry room

new property in a great location and loved the game room for the kids

trucks had parked across about 10 parking spaces and there were none available for us

had loud neighbors with a dog, and we were not on the pet floor, as far as we know

loved the free laundry service

if you need to do laundry there are free washers/dryers near pool and gym

all the things were set in place. i didn't have a want, and the free laundry was super

the room we where in had a smell to it. we thought because it was next to there laundry room.

the amount of space in the room. the kitchen was fully functional..the free laundry..

great location and the kids loved the pool and hot tub

excellent hot and cold breakfast choices

could have slept on the parking lot cement for free and it was cleaner

breakfast was good every other day. would be nice for it to be consistent.

breakfast had a nice selection and the woman serving was very friendly.

the staff was friendly, and the breakfast was very good

the room was great and the pool was very nice as well.

even the maintenance man helped get towels for the pool while walking the grounds

breakfast in the morning was great

breakfast is over at 9:30. would have preferred it be over at 10:00.

even when they were new people around i passed by some laundry rooms in the ladies were wearing masks

situation in room was inadequate for 3 ladies kitchen was sparse with cups & glasses

room was clean and bed was comfortable free breakfast kitchenette was perfect

noise noise to be an issue, great breakfast with hot and cold options and very secure well lit parking lot

friendly staff. clean facilities. good breakfast.

in the laundry facility only one washer and dryer worked out of 2 of each

lots of great options for breakfast and plenty of seating during

pool was freezing

was difficult to get on wifi compared to other hotels

elevator was down which made checking out with all the band kids in town difficult since we needed a bell cart

around 9pm when i arrived the entire parking lot was full and had to park at the neighboring hilton property

the are not clear about their services, if breakfast is free, if they offer room service, etc

it was not unusual to find staff pulled to 2 places at once, (ie: stopped by bar and although many people there

pond behind to walk around, breakfast , bar , & pool

pool was dirty. hall was dirty by elevators.