i loved the free laundry, the indoor/outdoor pool and the room size

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

the girls enjoyed the pool.

accommodating i did a load of laundry

shuttle that take us to the down town

sam the shuttle driver

the shuttle service to broadway was great!

breakfast

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

no room cleaning meant guests placed garbage & laundry piles in hallway

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

poor wifi experience

very nice and clean. they also have a shuttle that takes you to the live music and bars.

pool was not large, but worked perfect for our 6 year old.

the pool could be bigger.

to end the night the kids enjoyed the indoor pool while it was 30 degrees outside

kids running up and down the halls

comfortable and clean hotel, decent breakfast, gym and the best thing was the free shuttle service

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

guests laundry room requires more cleaning

laundry facilities

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

breakfast very limited! no laundry facilities.

the continental breakfast was okay and the bed was good

no breakfast and bed was small and hard.

limited selection for breakfast.

breakfast was not much

the staff enabled me to wash our laundry in the hotel personal facilities

great breakfast each day, plus an early evening charcuterie and wine hour

a perfect bed and breakfast, without the bed and breakfast feel, it feels like home

has private parking

surprise to have quality choices for breakfast tasty quiche, delicious muffins, yogurt and good coffee

lack of towels / laundry did not work

next to the laundry room and lobby

pool was outside so to get to it you needed to go through a locked door and gate

i was disappointed that the pool was closed.

outdoor pool. closed for winter.

gym

was my error to assume it was continental breakfast, but (and i'm also assuming due to covid) breakfast was just

only size off pool

and a full, hot breakfast was included

breakfast was a little under my expectations.(no bacon or sausage)

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

staff was so friendly, room was spotless, breakfast was perfect .

like to see roof top bar opened a little later

i like everything especially the top floor pool and bar

super early check in

free laundry was a real bonus

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

there were 2 bathrooms, an island, and complimentary laundry that i also loved

the breakfast is good and i love the fact that there is a laundry room

several days, it would have been more worth the price, because of the kitchenette area, and laundry

the window displays are inappropriate for driving by with kids in the car

dog friendly. liked that they were suites with a kitchen.

breakfast was ok but not as good as

however a bar of soap or handsoap pump would have been better

also the neon shots at the rooftop bar was really cool

i like everything, hotel, room, breakfast.

yes, breakfast was good, the room was clean and comfortable

also there were some kids making a lot of noise on my floor

loved the kitchenette style rooms and very clean common spaces.

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

plenty of elevators. pool was nice for kids.

the pet friendly hotel charges $150 which there was no mention of

nice gym and good local

breakfast not included and overpriced

the laundry in hotel was a plus

i tried to use the laundry and the washer was broken

maybe a laundry room should be provided

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

we forgot to turn our breakfast papers in the night before so unfortunately we didn t get to have breakfast

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

they also added parking, room service and snacks from the mini bar to our bill at the end of our stay, we flew

when we needed a late bar snack after an evening on broadway the bar tender headed to the kitchen to see what

room service menu is small; and no one called is back when room service didn t answer our

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

room service ended early, wish there was a larger selection of snacks

peloton in the gym is in desperate need of a servicing

if you don t order room service, get anything from the mini bar, or anything else happens then you do get

i especially loved that the gym had everything you need to get a decent workout in treadmills, elliptical,

best feature of this hotel is that it's pet friendly

breakfast was great.

the staff is amazing!! great bar and live music.

bar staff was also

for room service didn't work

room location right next to the ice, soda machine and laundry was the best

great location everything u need, laundry facilities as well. very short walk to broadway

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

laundry can be returned the same day if sent in by the written time

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

they have a great breakfast every morning as well as a laundry room and workout facilities

very specious room and kitchen, very nice staff, liked the self-laundry service!

place offers a gym, bar, laundry and more

laundry room

the 5th floor gym one of the best i have seen in a hotel

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

00 for fries and a burger room service is a bit much

it was a quiet hotel and we didn t hear or see any kids which was wonderful as we were on a romantic getaway

the staff was so wonderful and you have to be sure to say hello and give a pet to the

breakfast menu for room service

no laundry, pool or hot tub.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

i wish parking was included in hotel price along with having laundry on site.

the room is spacious and the lobby is classy. the bed is comfy and the wifi is fast.

no secure wifi

was unable to use guest laundry room due to appliances not working

no laundry facilities

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

wonderful staff! great breakfeast, nice pool, great location! very pleased!

breakfast was amazing, very nice pool. room was very clean and comfortable bed.

gym was clean

very nice bar area

lots of drunk kids running around all night

the coffee maker makes a kids size tea cup

,great staff willing to go the extra mile, great gym and food at gray and dudley excellant

the gym is the best hotel gym i ve ever used

laundry service was not available at weekends, which was annoying after traveling for 9 days before

not only upgraded our room but also left prosecco, popcorn and chocolate in our room with flower petals on the

loved this hotel, fantastic service, quick room service, delicious breakfast, and generally just very comfortable

parking was expensive and offsite needing valet at all times. gym was very dark

allowed me an early check in

the never got back to me about my left laundry. no follow up or return emails.

great rooftop bar what a view

this was our first trip away from our young kids so the fact that we couldn t sleep was a huge disappointment

we went up (and there were lots of people there) the doors were locked and we were told by the bar man through

fantastic location and great amenities. loved the rooftop bar too.

we would have liked to have visited the pool/ cocktail bar but both nights we tried there was a function taking

staff were lovely and the rooftop bar and pool were great too

against the hotel; as it is due to a city alcohol law, but is notable for travelers with hungry kids

pet friendly

serious change of pace for travel; fun for kids, teens, and adults alike

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

it was handy to have a laundry

room was right across from the laundry

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

every time we walked in and out we saw an extra large bundle of dirty laundry

the breakfast was great and the bed was real comfortable

the free wifi worked great; my husband was able to use it for work video meetings

didn t eat at the breakfast bar because we had an early appointment

i used the gym, it was also clean and comfortable

wonderful staff and awesome breakfast

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

gym could of been updated

they were able to accommodate an early check in. however it was an additional fee.

no room service, no pool, and limited restaurant access.

i would've like that the pool to be heated or indoor to be able to use it even during winter

hotel is in, the hotel itself has a couple of restaurants that seem pretty great and i loved the pool and the

hotel lobby and restaurant/ bar also wonderful

loved the easy access to the bar and restaurant that were both located at the hotel

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning

tv/ entertainment in room somewhat outdated. slow laundry service.

they lost my laundry... 3 shirts

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

resturaunt was under construction, however, they did a magnificent job providing coffee and a room service

the entire hotel team, tony, laura will, megan, eric and ellie and wendall who handled room service

we called for laundry bags multiple times but ended up having to go down to get them ourselves

cost of pet, cost of parking, no water bottles supplied for free in room and bed was too soft

bed sheets and pillows were amazing and room service was excellent

i like that the room was very clean, had free internet, allowed pets, and the king sized bed was so comfortable

it was inconvenient but not that big of a deal, if i had kids with me i would've been annoyed

i liked having an on-site laundry facility too

did not get to try the breakfast but from what we saw it looked absolutely delicious and the location was just

friendly front desk staff, indoor pool, complimentary breakfast

location, breakfast, staff

1 1/2 hour drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym

regular amenities, like gym, laundry, etc

staff were very cordial. breakfast was delicious, good selection available.

the atmosphere was peaceful, friendly staff, hotel room was great and comfortable, breakfast was the cherry on

access to the pool and gym, breakfast every day, and free shuttle bus to downtown

room was excellent, daily breakfast included. great location. staff was outstanding!!!!

should be at least half $30 plus tax per night seemed expensive hotel was pet friendly whichwas fine but reception

my kids loved the hotel

we enjoyed using the gym and pool table

only get wifi in the bathroom

there was a kids hockey tournament in town and we got put on the same floor as kids playing hockey in the

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

i also used the washer and dryer in the laundry room which was a nice service too

the laundry was an added plus

laundry small, but does the job

employee said laundry was available, went to launder, out of order

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

ill be back great location gym great staff !

friendly staff, clean room, nice gym and pool area. we'd definitely stay here again!

stop, various attractions walking distance, the room was very clean, beds were comfortable, nice gym, very good

no clothes washing services or laundry nearby.

location to broadway. very open. pool area with bar inside and out. food very good at bluestone.

location to broadway. very open. pool area with bar inside and out. food very good at bluestone.

she was able to get early check in no problem

lovely bar area / restaurant with an amazing view

there s a starbucks, bar where you can eat and a small market inside

bartender (zayon from serbia) at main bar downstairs kept bringing us drinks that were never

kids loved it and did we

room service request never arrived

$40 parking fee, 2 $20 early check in fee $12 wi-fi fee

garbage wasn t picked up outside room so i brought it to the laundry room

laundry facility was broken.

in the laundry room one of the dryers was out of order

laundry broken

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

the pools ans hottub with the gym was great.

the wine was good with good selections for being a small bar

their workout gym was pretty well equipped

there was also a shuttle that would take you to any bar within two miles i believe

i heard doors slamming, kids screaming playfully, parents screaming and playing along and when i thought i

it cost way too much for the service to be trash and the gym is small

pool, gym, restaurant and valet was everything we were looking for and more

no provision to order room service

other spaces such as the pool side and gym also were designed beautifully

we put our room service plates outside of our room one night, and they were not picked up until i requested it

had some general laundry as we are on a longer trip

room service was also

rooftop pool was a highlight for our kids

rooftop pool and bar closed to guests at 2pm for an event.

ordered room service for breakfast

laundry should not be charged. must be included!

nice place, laundry machines available which i needed

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

was an older hotel building, the laundry soap suds backed up into the bathroom sink from the housekeeping washing

only thing i didnt like, was that there were no coin changers in the laundry room

just some renovations going on so no bar facilities for a drink in the hotel .

amazing that they have no room service

even let us have a very generous late check out time without charge

location, bar and lobby, size of rooms and staff were all exceptional.

the food available at the hotel was not that great and there was no room service as advertised.

breakfast = awesome! location, shuttle, staff etc. all impeccable.

waiting for the shuttle to go downtown was inconsistent so we took uber once or twice.

the kids slept on the floor instead

i wish there was a pool

everything was great- room was clean, breakfast was awesome!

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

i was told i could have late check out if needed at no extra charge

there was no room service

the 3rd floor gym looks out over the stadium

terrific gym

pool area was great. housekeeping was great!

room service came while we were out

no room service

everything was beautiful- bar food and drinks outstanding! porter, valet, and spa so friendly!

staff is amazing, multiple restaurants on site, rooftop bar, heated pool, valet parking, room service

breakfast was adequate although it took a long time to be served and then one member of the family

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

excellent hotel, staff were amazing,clean and modern, lovely breakfast

the milk & honey had the best breakfast & the pub had the best fish & chips

wifi was good, but i didn't manage to cast my favorite apps on the tv using it and the provided

i liked that it had kitchen facilities, laundry room, and the hotel was close to good stuff.

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

great location. laundry is good. helpful staff

even used the laundry and the gym

the laundry was reasonable and it was nice to be able to run a couple loads

gym was smallish but in good repair and with a reasonable range of equipment

the rooftop pool and bar was so much fun

the gym was very subpar for a premium hotel

also, the large pets all over especially the bar areas upstairs and down, in the gym, basically all over the

boutique hotel, great vibe, 6 stars staff from valet to reception, library coffee shop , bar, room service,

no laundry facilities

great state of the art and aestetic hotel. it is a very pet friendly place.

very basic for the price - no unholstered furniture in the small room, no extra touches (waters, room service)

breakfast was good. the pool was great.

difficulty in getting wifi

we had to laugh at the bad fish smell since our room was above the kitchen. and i love fish too!

the rooms are spacious and the kitchen with refrigerator and microwave and sink are great

breakfast, location

location, breakfast, staff, pool

great bar area, great breakfast, amazing room ect

are small, the noise from the laundry was loud as it was adjacent to my room

shuttle to town, great breakfast and guest laundry

i didn t like the laundry facilities they were not working properly

guest laundry was convenient to have

really no complaints. a change machine in the laundry room would be beneficial.

wish the pool was bigger and deeper over crowd at times just to put feet in water

wifi the whole stay and i came there to go to school

clean and rooftop pool

very clean loved the pool

restaurant menu is meager. upgraded bar food.

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

laundry facilities only had one washer and one dryer.

very nice outdoor pool and patio bar on the 5th floor

bike in gym, surprised

bar and restaurant within fully stocked and staffed

room service food was really good and the room itself was good

breakfast was great and the man that worked every morning i was there was very friendly, polite,

gym was basic

no pool or anything for kids/family

the pet friendly atmosphere

room was near traffic, hallway, across from laundry

the view and room was across from lights and the laundry area, so it was a bit loud.

the laundry room and ice machine were easy to get to and clean

great laundry facilities too

laundry had no seats while you waited

laundry services

no room service when i called

the breakfast was amazing, and the omelet bar was great additional choice.

walking distance to broadway, staff was incredibly nice, breakfast was great.

have a real nice picture posted, well it's only 3 feet deep not very big, when we used it had 6 kids playing

breakfast was very good

room service was very slow

the room service food was mediocre at best, yet super expensive

breakfast order was missed in whatever system. never received through room service.

very nice rooftop bar with great views of the city

pool is open until 11:00, but when we went down at 10:00 they were putting chlorine in it so we had

poolside was 10/10

room service and location.

breakfast was great

reached out to the spa about an appointment and never heard back. disappointing.

room service only came one day out of three.

it has a super location in the trendy gulch area, modern hotel, nice rooftop bar, convenient gym, walking

love the roof top bar *13 highly highly recommend this brand new hotel oct 2021 to nashville my single

a little small and crowded but had a great ambiance and a bar

beautiful pool

the lobby was huge and plenty of seating and they had a laundry room

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

washer/dryers operated via pay by card but we had to scrounge quarters for the laundry supplies

i checked in the woman said that she would take care of my laundry (small) bag and it would be ready in the

tidy, clean, guest laundry (but no laundry powder in dispensing machine).