laundry room was dismal and not well kept for the guests

room kept locking up before we had checked out and the laundry room needed a key card to unlock

room was either above or below the laundry room and it was going throughout the night or early in the morning

when we saw her later she was checking in a guest while at the same time processing the hotel's laundry

you need , modern hotel, large and comfortable room, pool, jacuzi, gym, nice breakfast, great value for the

clean. staff great. parking easy.

pool area clean. breakfast entries were sufficient

also gym was dusty and

milling about in the lobby almost 10 minutes while she was on the phone attempting to solve a wifi-problem

nice, clean and comfiortable room. sufficient parking and stores nearby. good breakfast.

i appreciated how there was a full kitchen with a good size fridge and freezer, oven burners, dish washer, and

room with a full kitchen and space to suspend clothes for drying swimming pool and hot tub personnel caring for

the breakfast scrambled eggs and meats could be improved in quality

room service gym spa and pool were closed hotel was under reconstruction and i was not told

room with a full kitchen and space to suspend clothes for drying swimming pool and hot tub personnel caring for

wanted to use the laundry facility but when we went to do laundry the washing machine was extremely filthy &

good location, quick check-in, convenient laundry room

laundry was in poor shape

we went to the laundry room and someone had left a profane note to someone else and left it on a dryer

the laundry room was very comfortable and reasonably priced

i needed to do laundry i sorted out all my laundry and was going to do that and then they told me they had no

we used the laundry room

next morning there were still piles of laundry in hallways, trash can were overflowing

there was dirty laundry and trash bags in the hallway

i used the guest laundry services and it ate my money and did not work

decent breakfast, ample parking, laundry on floor comfortable and clean lounge area

pet relief area is with grass

it was clean and had a nice breakfast.

couldn t get the wifi to work, hard to find location on gps. the room is older decor.

very clean and comfortable room with nice amenities. kitchen and bathroom very nice and clean.

laundry room good location, good breakfast, friendly staff

we appreciated the guest laundry facilities

he kept me company as i did laundry in the middle of the night helping to plan our trip in the area

it was clean and had a decent pool.

friendly staff and indoor pool.

good location with comfortable beds. coin laundry helpful.

laundry facilities, no coin machine and front desk was limited on quarters, also only 1 washer and

room was right across from the laundry room and it was pretty noisy at certain times of the day, mostly morning

they were understaffed, but they were out of laundry detergent and many other things

the kids had a great time in the pool and hot tub areas

the laundry facilities were in desperate need of upgrades and was a bit pricey

the manager was rude the pool was to warm laundry didn t work and didn t expect cash

only an app to use a credit card which we did not wish to opt for so we were not able to use laundry

we loved the laundry with qrcode

dirty, terrible laundry facilities

they helped my husband surprise me for my birthday by letting my kids decorate the room

construction and commercial laundry just below our room

thank you again staybridge and special thanks to laundry and acting manager

quiet nights, linens again, the free laundry, and the breakfast comes with the nicest lady

breakfast ending so early, 9:30. the laundry room could be cleaner. t

no laundry service available even though there is a laundry form

everything was very clean. staff was so great! there is a coin op laundry room too.

it would be nice if the bar was open later than 11 pm

the pool was nice even in the winter. the hot tub was closed. the room was nice and big.

also there is no towels for the pool and spa :( you have to either bring it from your room or just go back to

facility is brand new, accommodations, including pool, were perfect

out of service entrance and laundry ammenities.

wifi wouldn't work

loved it! my kids wanted to stay longer :)

the pool is tinny

have 5 kids so when we travel, we look for springhill suites

no laundry facilities

troubles with wifi connect in the rooms. but in other areas is fast and perfect.

bedding, great room, nice lobby, gym, hot tub and pool were nice

was wonderful except the wifi situation

the hotel also surprised me with a non-refundable $75 pet cleaning fee

always have everything we need & they have a guest laundry room as well

pet friendly

loved the pool

the coffee bar was closed as well as the restaurant and yet we were charged the same as if it was a full

that the bar wasn t open

laundry started 30 minute wash and 30 dry was very inaccurate and it took us over 2 hrs to dry

laundry was dirty

the laundry facilities were out of order both days

breakfast, nice staff, clean room and laundry

laundry facilities were a little beat up

rooms very central location very safe and secure pretty good breakfast good laundry

i enjoyed the complimentary drink station, the in house laundry and printing services

later i found out, at breakfast talking to robyn that the maps are in the laundry room

and, there wasn't any laundry detergent available

on a road trip and had to do laundry

i liked how spacious the rooms were, and that i could do laundry on site

there were 2 coin operated washers/dryers for laundry - they were clean and nice for use and did a fine job

laundry and gym were very useful and machines worked

it had everything i needed and since the laundry is in the same room i could swap my laundry over while i worked

the laundry room was very convenient as well

since we had been traveling for 10 days prior, we appreciated the free, laundry facilities right outside our

room service was available

path to our cabin was a stretch from the parking and we had a bit to carry

wonderful, cozy bed, great deck with hot tub and view, and a full kitchen

parking was an issue

have laundry facilities but both dryers were not working

decor full breakfast was excellent room size suitable for family with 2 small children access to pool 24 hours

our kids brought blankets so that worked just fine

asked about the pool and they explained clearly why it was closed

they were across the parking lot and that would have been so much better

i used the guest laundry and trash was everywhere

the laundry you can use only if you have coins but staff doesn t have it, you have go outside and

had no change for laundry washer or dryer

also, if you want to do laundry it might be good to bring your own quarters

change machine for laundry facilities

the in house laundry facility was very clean and a good value

were out of laundry detergent, there was only one decaf in our room and the tissue box was empty

staff was super friendly i absolutely was grateful for the laundry room and the price of using the washer and

did not learn that the pet fee was $75 until arriving

the pool was covered and not available.

no place to do laundry on your own

beautiful modern hotel in downtown provo has an attached indoor parking , a bar and a restaurant - which was

pool/spa looked old and/or dirty

not much was opened in downtown provo so it was good that there was a restaurant and bar in the hotel

room service selection. near by construction view out my window.

love the totally equipped kitchen, found the hair dryer in this room (which i couldn't see last time) and

we were driving through after taking 1 of our kids to montana state university and wished it had been our stop

and neither driving apps nor customer service could help me find the entrance to this hotel's parking lot

we were driving through after taking 1 of our kids to montana state university and wished it had been our stop

the pool/jacuzzi & the complimentary breakfast was my fave along with the soft bed i sunk into every

indoor pool, fitness center and laundry facilities

breakfast had so many great options

judging by the parking and people at breakfast, there were plenty of guests

the room was spacious and very clean as were the beds. the pool was very nice.

convenient access to provo airport, clean, fun pool, great service.

room was directly above the laundry

the pool, jacuzzi, and gym were perfect for the little extra enjoyment we needed in our free time

awesome value for room and location. great additional things like gym and pool. new bathrooms.

facilities were clean ,accessible parking lot, pool, gym, fireplace and breakfast

thought this hotel did not allow pets, but on my last day and night at the hotel there was a dog barking in a

staff was friendly,our room was clean & comfortable! breakfast was very good!

was excellent, our breakfast was great, the rooms were well kept and clean

were right next to the gym and when the equipment is being used you can here it loud and clear

very good breakfast

location and pet friendly meet our travel needs perfectly.

breakfast was far better than most hotels

-paid wifi was horrific

yes they charged a parking fee each night! annoying! didn't know until we checked out!

very clean. newer, modern design. nice room design. great amenities. great breakfast.

i loved the kitchen area with stove, full size refrigerator and kitchen ware

machine was broke, couldn't make laundry

no way to get change to do your laundry

big jerk he's the one that drive a maroon acura legend there is so many complaints i started laundry at 8pm i

i also needed to do some laundry so i appreciate being able to do my laundry on site

the laundry room has one washer and one dryer

the drier in laundry room needs to be updated

great stay and they're doing breakfast again!! really helpful staff

was extremely friendly, the room was large and well-appointed, the breakfast was excellent, the parking was easy

the employees working in the breakfast room were fantastic as well

so everyone parked in the hotel's parking lot and we had to park pretty far away that night

i also really appreciated the laundry facilities

my kids loved the pool

the room was large plenty of room for me and the kids

pool and spa clean, could smell the clean

also could get logged into wifi

on-site pay per load laundry was convenient

no breakfast

wifi connection was reliable

thestaff was marvelous. they even said they put my name on a parking lot.j

we slept welll and as we always travel this route we appreciated especially that the pool was clean and heated

location and room, clean, great laundry area, nice pool/workout area, friendly staff, and good

hotel has a gym and pool, laundry, and comes with breakfast and coffee

being right across from the laundry and hearing other guests conversations at 6am

very clean , quiet and pet friendly. loved the breakfast , fresh and nice variety.

gym and pool were minimal.

the laundry facilities were out of order

laundry facilities were convenient and the room availability at the last minute was good

the laundry and such was probably in the works for being washed

fitness room had multiple treadmills and ample room to exercise

easy access to dining, ample parking, great breakfast, very clean, friendly staff

parking lot was full one night

this time jets weren't working, last time pool was closed , before that a chemical

nice and clean, the espresso martinis at the bar were great, and the front staff was so kind!

limited room service, no open bar, and food choices around the hotel were mediocre

breakfast was good

laundry facilities available, breakfast in the mornings was great

great service and great breakfast! comfy bed!

this hampton inn had everything, good hot breakfast, solid wifi, parking, hot tub and very clean rooms

parking was nice. breakfast was good.

great pool!!

laundry machines available but, had to use a expensive atm in this hotel to get change for the

kind of slow, and the laundry room didnt have softener or soap, so we had to go to a superstore to buy our own

guest laundry facilities full the entire time i was there

they had laundry available ( washer and dryer

other perks i enjoyed were the exercise room and laundry facility

service is great, indoor pool, met all my needs with a smile, laundry.

fix laundry room

stayed in an executive king fireplace suite

parking lot was a little weird

super clean! lots of space, pool, and eating area was great. staff was very nice.

the laundry room was coin operated. credit card laundry machines would be ideal.

snacks in the room, free breakfast, free cocktail hour, laundry on site, indoor pool, beautiful and modern lobby

my only issue was that the bedding had scented laundry soap and fabric softener used on it.

room was visably dirty, other people s laundry was in my room and behind a table there was

some things we liked were the laundry facilities and public restrooms which were clean

the laundry room as well as the machines are not well kept nor cleaned

free laundry facilities at this location and the gym was great

staff clean hotel, laundry facility, gym, good breakfast

of order the pool, washing machines, i'm pretty sure that people off the street were doing your laundry there

we put our used towels in hallway to prevent dirty laundry from piling in our room

it was all ok - the bar closed early on saturday night

kind staff, easy check-in, accommodating, very clean, affordable, good parking, nice spacious room, restaurants

didnt get to try the pool and spa but i'll be back when i come back to sandy

the spa in the room

excellent location, views, and parking

laundry facility was disgusting

the pool was also amazing just like the room service

covid restrictions decreased the morning breakfast and required we carry our food back to the suite instead of

the kitchen was set for four people, had a microwave and range top, no oven, but a full fridge

were attending a conference which had limited parking spaces

wish they had ice machines on the floors, the only ice machine is in the laundry room, make sure you take a

we needed guest laundry and only one of the three washers was not out of order

laundry is on 2 floor

sunny patio superb gym

we were exhausted after a 10 hour drive and the beds were comfy, we got a beer at the bar and the pool is clean

wish there were services for your laundry to get washed for you

many good things including the beds, the foyer with multiple seating areas, the laundry

rooms are great, location, style, pool and gym

everything was perfect, the room , the pool.

our pillows were so hard. we also missed breakfast. wish it went longer than 9:30.

nice comfortable room, laundry room was nice

i was told the vending machine by guest laundry facility sells detergent but it only has snacks

our room was in the basement next to the laundry room (yuck)

towel bin was over flowing and not taken care of and no pool towels left for other guests because laundry clearly

liked having a large room, quality furnishings, bidet, large whirlpool tub, gas fireplace, two tvs, and balcony

the breakfast was extremely well stocked and resupplied

pool warm and convenient. rooms nice and large. good location.

the shuttle time on the card made it look like it went from 7-7 but it was 7-5

the breakfast and coffee are good

spacious rooms and clean. friendly staff and decent breakfast. great location!

was just a work trip, neededed a place to lay my head. laundry should have a card/charge option

wonderful breakfast

a little bit more parking for regular senior citizens out front of hotel.

quiet and safe parking lot

wish it had an outdoor pool

full kitchen

breakfast, happy hours, and staff at the hotel

staff, good hot breakfast, nice rooms, good pool and hot tub

time we've been here with our 2 kids, we love it, too bad we didn't have time to use the spa

also when we arrived the trashcan in the kitchen was full and was underneath the kitchen sink

pool gets crowded, laundry facilities could be better

the pool and hot tub were great

barking quite a bit, tried to change rooms or upgrade to bigger bed and said there was none, yet parking lot

location is convenient. rooms are decently comfortable. fireplaces were nice in the winter.

the best breakfast buffet of all the hotels i've stayed at and staff was right there when something ran

tv cable box, did not allow for own login to streaming services, gym equipment was antiquated, tv was not working

shares a parking lot with other businesses.

the breakfast buffett was huge

bummer that the hot tub and gym were still closed due to covid

lot of chlorine in the pool, but this is probably quite common for hotel pools

the laundry room door should have guest only access and you should need a card to get in instead of

hallways smelt like spoiled laundry, room smelt like stale cigarettes smoke, paint was peeling off the wall,

the dryer in the laundry room needs repairs

no shuttle no laundry facility, no pool.

we did laundry and the dryers didn t do very well

i spilled something on my pants i was wearing to my seminar at the u of u the next day and the laundry room was

my flashlight underneath everything you can tell hasn't been vacuumed in forever and like i said laundry room

there were no laundry facilities, machines were broken

laundry room locked so couldn't dry clothes after 500 hundred miles onmotorcycle journey on pouring

stated hot tub/spa according to staff they had just put chemicals in it so it was not available however i have

the laundry facility which is free of

free laundry

the rooms are nice and laundry is free

complimentary laundry. the room basically exceeded our expectation.

staff was cool. free laundry. pool is heated

the pool and gym access

clean, great breakfast and nice pool

great value, comfy bed, games and pool table, indoor pool and hot tub

location is excellent. lots of restaurants, a grocery store, and top golf (if you're into that).

winco (grocery store), nice maverick gas station, top golf, and plenty of restaurants are all walkable but you

the pool area is quite small

more towels in pool area.

breakfast can be a little bit better. eggs were too soft.

love the location! clean rooms , wonderful breakfast!

the view, gym, and jacuzzi, and hotel staff

we got to our room we were quick to find that someone else s dirty laundry was left in our room on the counter

an indoor pool and modern workout room as well as reasonably priced laundry facilities made this hotel stay

staff were very nice, joyce in the breakfast area was so friendly and kept the area very clean

pool was a little small.

very nice location! breakfast was delicious & the hotel staff was very friendly and attentive.

), and the pool is perfect for making new friends

fireplace, spa and access to skiing.

they lack coffee makers, in room bar and wifi unless you want to pay $15

the pool and jacuzzi area were awesome and amazing!

also, i was not aware we had two free breakfast buffets in the apex everyday as part of our stay

i loved the laundry room its always clean and super affordable to everyone's budget

laundry available room has a kitchenette

loved that there was a laundry facility

kids running and screaming

the amenities like the pool, gym and business center were open 24 hrs

and the fact that the pool was open was great the kids loved that

kids everywhere from employees

staff, accommodations, food, and spa are excellent

shuttle service to main street

loved our stay. room was beautiful and the kids were welcomed!

breakfast area lodge needs renovation/ fireplace, apres hot tubs- too much wasted space

of course, i'm sure this isn't a problem during the winter months, as the fireplaces and warm bedding are sure

breakfast included in price - excellent choice of food very comfortable beds great bathroom laundry facilities

the suite also had laundry facilities

facility is presently upgrading their pool/spa area but they did arrange the use of the stein

hotel amenities including restaurants and shuttle to town is so nice

huge fireplace, center island, full kitchen, lovely living room seating area

breakfast was good, location of the property in relation to the ski area was excellent

the view from the pool area!

luxurious rooms, delicious buffet breakfast, convenient shuttle, friendly staff

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

the breakfast was a highlight

breakfast select was perfect

the staff was accessible, remarkably helpful and gracious; breakfast was fantastic; afternoon hors d'oeuvres

beautiful hotel, very relaxed atmosphere and a swimming pool with a view

breakfast was excellent and happy hour was always wonderful