ivonne was wonderful because she handled a situation we had with laundry service with respect and integrity

some people at the bar in the pool area seemed a bit upset or angry

luisa from front desk and the guy that works the coffee bar during the day really really made my stay even more

wifi complicate accesss and no find air control, all was nice.

loved that room service was included

the room very spacious

loved the pool side

linda vista al mar y excelente room service

it has four restaurants, four bars (two by the pools), four pools, a gym, a spa, and a private beach

staff made it hard to book a spa appointment and ended up leaving without going to the spa

no laundry, room service, pool bar, restaurant, bar, nothing

on doors and entered our room at 10:00am, while we were still inside and sleeping, to check for laundry, waking

laundry service is insanely expensive!!!

the prices to send out laundry were completely ridiculous, five dollars per clothing item, (t-shirt five dollars

we also really enjoyed the pool

she wanted me to pay for a dirty white handtowel that could easily be washed and cleaned with laundry soap and

the tv could be bigger. the adjacent pool area is sloppy, but i didn t head over ther

we visited during covid season, breakfast was not good, but we understand because of the current pandemic

you can hear every spoken word in next room pool is not actually part of hotel, but is open to the public

view on a parking and noisy.

room was spacious. room service great

the rooftop bar is very nice with a great view

if you have kids, i would not recommend

the staff were all super friendly and helpful and the rooftop bar and restaurant was nice as well

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

colonial architecture, comfy room and modern bathroom, friendly and helpful staff, cool vibe, bar and restaurant

free late check

historic property, wonderful staff, central casco viejo, coffee bar and restaurant downstairs, we loved every

breakfast and lack of gym.

pool was are biggest problem as we booked there for our kids to swim

the laundry we used was quick and surprisingly cheap

laundry prices expensive

it seemed like a laundry issue, but other than that, everything was excellent

the only complaint was the wifi connection was bad for the cellphone and the tv

the made arrangements for a shuttle driver and early check in as i got it at 6 in the morning on saturday

putting a lovely bottle of sparkling wine in our room for new year s eve, helping us with laundry, greeting

lovely staff, who were super helpful and had done and returned my laundry within a couple of hours of arrival

dont ask for the laundry service, we got back all our clothes with stains

we also had them do a load of laundry and it was returned in three hours

also were able to get laundry done on site, and within a day

place was pretty clean with working air conditioning and wifi

the wifi is not super powerful but overall, it's decent

wifi only works in reception

also, there is no wifi in your room, only downstairs in the lobby

wifi only available in lobby

everything very friendly staff very clean rooms fantastic restaurants and bar perfect location

we really enjoyed the location and the breakfast. we loved the welcome tour and the courtyard.

excellent staff and service amazing location food was delicious at the 2 locations i tried (pool bar and

breakfast excellent

breakfast recommendation: one of the best shakshukas i have ever had

the cost of drinks and services were expensive. i recommend using a different laundry service.

75 for 500ml water) and laundry ($2 to clean a pair of socks, 5$ per shirt) services are expensive, with cheaper

big room, well decorated. good location and wifi.

room didn't have hot water or a working phone, so i couldn't order room service or make local calls without

bar - great, friendly staff who were very helpful and accommodating - comfortable beds, fast wifi, private

i asked for a laundry and was told there s one nearby, no directions, just that it was nearby

the fact that the place is pet friendly

the wifi was working perfectly and i loved the fact that there was netflix in the room

concrete walls are a bit thicker than expected and prevent the wifi signal to penetrate through the walls

the wifi coverage could be much better on the balcony and the terrace on the roof

laundry was expensive

laundry service prohibitively expensive, frankly ridiculous for central america

$130.00usd for 13 small items laundry.

the pool on the roof has amazing views

staff were all so welcoming and helpful, especially barbara at the front desk and darwin outside the restaurant

the free breakfast was scrumptious and a great blend of traditional panamanian foods along with american

complimentary breakfast, great room service, nice pool and rooftop, and great cocktails

the breakfast options were limited but still tasty.

loved the place, deco, details, smells, spots, breakfast and attention

complimentary breakfast, great room service, nice pool and rooftop, and great cocktails

spa and room

the sky bar was too loud

we ordered breakfast room service and it was delicious

whether it was breakfast, lunch, or dinner, every meal was a culinary delight that left me eagerly anticipating

early (18:00), also rules are not enforced (i was the only guest using the showers and little kids were diving

is no airport shuttle or laundry service fyi but there was nothing not to like about the hotel

- wifi - no curtains - crazy noise - the norrow stairs in the room

had a lekke bar at the hotel as well

was a bit inconvenient that the wifi in the rooms was undergoing reorganization so at times intermittent

the hotel provided a voucher for breakfast at nearby restaurant too, since their kitchen is currently closed

there is also a laundry and wifi

staff we're very welcoming and helpful from food ordering to laundry and local

although there is a lot of noise on the street and casinos next door, rooms on the higher floors oriented to

it has some cool views, and the wifi is good enough for most digital nomads

were in a corner room so the wifi struggled a little bit

the room was comfortable, and the mineral water service on each floor and self-service laundry were added bonus

the laundry detergent & softener being sold should also be in smaller sizes.

the wide variety of breakfast each day, the option of doing your own laundry very very friendly staff

laundry is not expensive and quick

having a laundry room for clients to use at their convenience

laundry service was available during our stay, so we washed a few items in the sink

the staff were super helpful and tried to help us with locating laundry and pharmacy.

there's also a laundry service, which i found very good and inexpensive

laundry service was, unexpectedly, very expensive

the breakfast is free and you have three choices, but the portions are more kids menus

looking out the window i could see homeless men sleeping behind the dumpster of the casino

the door to open the parking garage was broken but i was able to park in front on the street

it was inexpensive and advertised free parking

the front desk staff were not helpful when i asked for a laundry service

outside every dirty, the area is very getto and dirty , on the website said if you have pay for laundry and when

t have a laundry, iron, mirror in the room

we have kids and wanted to entertain them in the evening

pool, view, room & breakfast was awesome

wifi didn't work for me, room felt a little dated, neighbourhood could be a little sketchy at

internet had startup problems but there is a mcdonalds next to the subway with free wifi

the bed and pillows are comfortable, there is hot water, a/c works well and there's a safe parking lot

wifi was patchy, i had to use my 3g instead

wifi connection in our room was non existent, had to stand in the hallway to connect

the laundry service that they use is very expensive

there is a laundry in the area and several places to do some shopping including a big supermarket

don't offer laundry services or have an onsite restaurant

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also

laundry service, good quality restaurant delivery service

promissed laundry, there is not

checkout at 1 is great , breakfast included was a bonus and the pool was wonderful

the stairs to the parking garage

rooftop pool and views, kind service

nice hotel, we had one night here and it was perfect for that. pool area was nice.

the have a washing machine and dryer for laundry

the pool is wonderful. the beds were perfect. thank you so much!

the breakfast hours

kitchen cupboards internally required a clean

breakfast was good my song enjoyed the pool and what suprised me was i stayed at 3 different hotels

pool needs some attention.

same menu for breakfast everyday. pool was dirty wifi was not working well

same menu for breakfast everyday. pool was dirty wifi was not working well

bathroom looked dirty, the wifi doesn't reach so i had to go all the way to the lobby to communicate with my

location, free transportation from tocumen, friendly staff, breakfast included rooftop pool, basic accommodation

screaming kids at the pool.

the little pool outside was a great bonus

breakfast buffet is delicious

safe parking in front of the hotel

screaming kids at the pool.

wifi isn t work in the room.

uncovered parking

wifi is essentially non existent

beautiful pool

location and pool

the location. our second room. the gym facility and pool location.

room service quality is

music from an event in the hotel - couldn’t sleep all night kids knocked on our door at 4;00a waking my entire

the bar is very comfortable and i enjoyed watching the football world cup on their large tv

good price it's overall ok bar open until 10pm

there is a tv, wi fi, hot water, located very close to restaurants, minimarkets, and there is a pool

location, parking, wifi

wifi and the tv had problem

breakfast, pool, laundry and transport

laundry room perhaps needs some additional care and more service; coin change, routine maintenance,

the location of the toilet paper behind the sewerage. the area for laundry was a bit creepy

very nice to have the option for laundry, the gym and the pool

good wifi and nice shower

noisy, slow room service, bad wifi in the room

breakfast was good but not great. not enough going on in the hotel

spa was not existent, the whirlpool was empty and saunas etc

the gym was a joke, almost every machine was broken, the pool areas ceiling was peeling itself

noisy and no wifi available

the bar in the pool area, it would have been nice to have it open

shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily

pool could be upgraded and the jacuzzi needs to be a little hotter

delicious breakfast

a ride in the elevator, because i never knew if i was going up or down from the restaurant or pool floors

there is no where for customers to do laundry

the cost to laundry was excessively high

the staff didn't know anything about the services, the laundry

didn t offer laundry neither breakfast on the house

another few days until i had chance to wash it (backpacking) and this was the only thing in my laundry that

no laundry service available

the wifi works well,

rooms, friendly staff, lovely pool and restaurant area, well equipped gym and a fairly good spa service too

view, swimming pool, room, wi-fi, restaurant and location

breakfast was excellent!

in the end, we ended in a suite, with broken doors at the kitchen cabinets; the only good thing was the staff

very nice pool area and the anglasia cathedral directly across the street keeps you informed of the time with

location, pool terrace located above where the garbage was handled

little pool with icy water, even if outside temperature was hot, not easy to enter

wifi, tv with plenty of channels (though not easy to use at first), location is great next to

full gym with free weights

the gym was amazing

place benefit from amazing bar and also very great restaurant

i was charged for room service that i did not order

the bar closed too early. room service options too limited

laundry was ridiculously expensive

the laundry was very expensive.

great onsite restaurant, breakfast offered had a variety of food choices

24hr gym and outdoor small pool

good location high luxury friendly personal delicious breakfast room service very exclusive nice

the self service laundry facilities used only 25c coins.

minor only thing was the laundry process

i loved that they have a washer room, so you can do your own laundry in your own time, so convenient

also i used their laundry facilities which worked well (however, i had to buy my own detergent and pay for the

there is a gym, and a laundry area to wash and dry your clothes with was a nice touch

we even washed our laundry right up the stree

laundry would not be delivered to your room

laundry

of(incrediblej, huge swimming pool with clean water and nicely served with towels and a nice bar and restaurant

the pool is big and the area around green with palm trees

central location. value for money, good breakfast, excellent service

everything was good: wifi, room, bed, location. room service...

everything was good: wifi, room, bed, location. room service...

the breakfast the staff beautiful people

whirl pool could have opened earlier

laundry service (unnecessarily expensive and not properly and efficiently organised - i didn t

the only thing was the laundry department, not delivered on time and without the usual cover or plastic

you want to do emergency laundry here, it'll cost about $38

also they have a very good laundry service and the staff is very helpfull

a laundry issue that could have been handled differently

), the gym and pool are really nice, and i loved that this was an apartment (with a full kitchen, laundry and

the suite is large and has laundry/ kitchen facilities.

love to be able to do laundry

choice if you need to have a kitchen to cook, laundry

clean and well equipped suite with complete kitchen and laundry

i liked the linen and the swimming pool, early check in.

wifi in room was terrible.

location was very good on problem there was no pool under construction

you can connect only one wifi device, they charge additional fee for additional devices, ridiculous

e gym, pool was not fun

room service

but it is a government regulation breakfast variety limited and cost excessive for what's available

most things on room service in available

wifi connection wasn't good enough to make a call

wifi was good

kitchen not very well equiped

the cafe and bar in the lobby are nice, too

full kitchen and a washer dyer combo

very clean & modern! great gym as well!

there's no official breakfast but they do have a bar/kitchen with breakfast options which was nice in case

gym and lounging areas

clean and stylish rooms. very well equipped gym for a hotel, excellent little cafe of the lobby.

the bar downstairs was nice with good drinks

the location and gym

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

casino staff friendly

the wifi

parking was problem-free and the property has everything one needs

good rooms, nice area for the pool. good parking facilities

nice location nice casino

for the city, all amenities on the doorstep, laundry, food, drinks, and taxi or walking

poor laundry service

laundry is very expensive

there's a laundry place next door and a small supermarket

laundry area

breakfast was great

clean room and roof top pool

the pool on the rooftop

the pool is great and allows you to do some swimming

not enough pool chairs...

wifi signal

pool and gym a little tired.

bed is really comfortable and breakfast has many delicious options to chose from, definitely recommend it

has a small gym if you want to work out and and small bar for those who drink

there wasn't a room service menu, so i called to request for one

laundry wasn't done for my room

our towels were taken to laundry but not replaced

wasn t happy with the laundry service

it took several phone calls to have my laundry picked up, had to wait 5 minuts at the reception just to change

clean comfortable stay with a good gym, and excellent buffet breakfast

good breakfast and coffee options close by where we would have something to eat while using the laundry

cost of room service

a pool would be nice..lol

wifi makes it a great place to work online

nice comfy bed, always good value for the money. hotel and room was clean. free wifi

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

hotel is centrally located to basic amenities for a traveler such as laundry's, mini markets, metro rail access

although there's no laundry right down the block is a place you can do laundry, to me the prices to have them

the place was kept nice and clean room service was available

it did not have a pool in which the kids were looking forward to.

not many places to eat nearby and we had an issue with the laundry service.

early morning someone knocked our door for laundry

to connect to wifi

nice breakfast, gym is also relatively well equipped

bit dark in the room and hall ways we were disturbed a bit of the hotel rooftop bar music at night

laundry service was expensive, rooms are a little dated

wasnt up to standrads eggs were cold not many choices didnt think its worth the money also no laundry service

no laundry service, but an easy fix.

gym is outdated.

great views. great staff. pool area and bar was great. breakfast was fantastic

we were 2 adults and 2 kids and i could not sleep well

we were 2 adults and 2 kids and i could not sleep well

restaurant wasn't fully functional so no room service was available other than chicken nuggets and breakfast

cleanest room i ve been in panama during the last 3 years great facilities and the pool in the rooftop is

no towels are available at the pool area, people were smoking around the pool and kids were not happy with that

not having a on site atm. and laundry.

services / bathroom not clean / laundry not deliver in time and mistake on invoice (asked double price

i think having a guest laundry room to do the washing themselves

pool out, laundry to expensive $136

there was no self laundry service and the laundry from the hotel was to expensive.

good parking was nothing to worry about

parking is tight

hot shower. good wifi. good breakfast

location is convenient for the metro (underground/subway) and the wifi worked well

at some point the wifi was going and coming

the location was amazing, the room is so big and the pool was great

was pretty comfortable and clean and i like the extra space of the refrigerator and a mini kitchen

quiet and comfortable room, nice swimming pool and gym on the roof, also used the laundry machines

there is a pay laundry on the sixth floor

laundry facilities in the building and beautiful pool on the roof

hot showers, good kitchenettes, guest laundry - washing machines and dryers

roomy suite with cooking facilities, great breakfast , laundry facilities, beautiful outdoor pool

spa was closed, and beaty salon, and bar in lobby, no laundry service.

no laundry service

missing laundry service which for me is very important.

we were excited about the pool and spa facilities and had been told we could do laundry (helpful as backpacking

laundry is absurdly overpriced. the pool is kept very warm. unfortunately, it closes at 9pm.

- helpful stuff - we could leave luggage for keeping after the check out - possibility to do laundry

bed, window, carpet, price of laundry service

laundry and places to eat nearby

check your mini bar to make sure you didn't eat anything, and 9:15 to see if you want them to do laundry

furniture, laundry, bathroom, all old and iki.

lack of laundry facilities on site.

no mini bar in the room, plastic shower curtains instead of box.

the gym was pretty nice in terms of size, and the rooms were spacious and clean

however the normal room facilities were les than expected from a well known hotel chain, eg no bar fridge,

wifi connection was at most times non existent, making it difficult to connect and be in

there are also places for laundry in the same street so a good place to get yourself together after being on

however, during my questions about wifi, the receptionist patricia was very impatient

wifi signal

bed, good breakfast

also accommodating for our early check in at 7am for an additional fee, which was reasonable

parking and the area is close to some restaurants, laundry, other shops

was walking distance to the mall , laundry mats and to the columbian restaurant(our favorite) walk only during

no laundry services as was advertised on booking

the hotel does not include breakfast when you book the room nor also it the laundry service.

pool was wonderful