the pool had a lot of bugs in it. they were everywhere.

on property was great except the kiosk in the casino had issues but that's an easy fix

hotel and casino really nice and well maintained you don't notice the smoking in casino at

- from the time we drove up the staff was wonderful, room was great and enjoyed playing at the casino

casino was

we were very surprised that the breakfast offerings were so good and the options were amazing

very nice clean room and great breakfast

my kids enjoyed outdoor pool and i enjoyed the hot tub

pool closing hours

breakfast

hallway from our room which was nonsmoking and the furtherest west to the far east end where the laundry room

the laundry facilities were not working

cleaned the room better. they wouldn t open up the gym for me or the laundry room.

the continental breakfast is always fresh and the dining area is clean

wifi was horrible. no elevator. outlets wouldnt hold plugs. breakfast wasnt worth staying for.

one chair which required one person to sit on bed no luggage rack or laundry bag

the breakfast was about average.

out of everything and no hot breakfast and no pool access due to key lost

pool is so small it is worthless, and fitness is very limited, but if you are not using those on

spacious room and very comfortable, hot breakfast with a lot of options

place seemed understaffed, too many dirty dishes stacked in the hallway and dirty laundry that stayed there from

gym and private sauna, the breakfast buffet, the 24 hour shop, the basketball court, the

it was very nice. the hotel had a lot of things to do. great for families. breakfast was great.

comfortable bed, buffet breakfast & jacuzzi spa makes this my new fave

the facilities to keep kids engaged were great!

love the room setup and the the amenities including the 2nd floor bar

the workout gym is exceptional

also $15 a day parking and $100 non refundable pet fee

loved the bar and finally a good wine list

was gorgeous and well secured and my room was amazing and had all the amenities i could need and room service

the breakfast was cold.

breakfast and parking garage

loud pool party, but management took care of it quickly. thank you!

great details in the room & useful details like hooks. wifi was great.

breakfast was good as it could be for the restrictions of covid

the kitchen and seating area were nice to have between outings to campus and area restaurants and

location was great. did not have breakfast.

loved the kitchen, and the shower was amazing

the complimentary breakfast was great

location was great as was breakfast!

laundry facilities

the only laundry room was located on the 6th floor and was not available due to maintenance

brought our extra laundry bag quickly and with a smile

way too many kids and couldn’t enjoy the hot tub area and we booked this hotel because they had their

lots of amenities, large suite, good gym. happy hour and breakfast

was broken in guest laundry

the laundry and pool was closed due to construction .

out a day early and went across the road to a much better hotel for the same amount of money the gym is still

a/c worked great! great pool for the kids

wifi service was abysmal

laundry facility (one washer, one dryer)

even though laundry detergent was suppose to be at the front desk, they were out

we had to ask for clean towels which is fine but they were out and doing laundry at 900 at night

location is great, lots of great breakfast options, gym, self laundry facilities, late checkout if possible they

large room. very clean. wonderful breakfast!

extra services like meals, laundry, etc

was very noisy located at the end of the hall right by the stairs and elevator, as well as the laundry room

there was no laundry bag and when i requested one i was handed a very small trash bag appropriate to the

i then expressed how disgusting and humiliating it is to be standing in the lobby with dirty laundry in front

that covid had breakfast and pool shut down.

room was right next to maintenance/laundry which was very noisy early in the morning

it had a laundry facility.

spacious and mostly clean and free parking

last time, the bar was tended by a young young man who had to look up how to make drinks

outdoor pool

the place is dirty especially outside and laundry room

laundry washer was more expensive than advertised

i asked the front desk for towels and they said they didn t have anyone doing laundry and they had no clean

had a pool with a courtyard so the kids could play while adults had a place to sit and visit

we did not utilize the bar or restaurant but was so convenient

good that they have a gym and indoor pool, and laundry

was able to stay in an okay hotel, with full breakfast & free wifi, for an inexpensive price

good breakfast. staff very helpful.

curtains didn t close completely and our room faced the front parking lot

the hotel was clean and recently remodeled. the breakfast was very good.

pool was very cold

price and location did not know they had a breakfast so it was a good surprise for a quick meal

good access and parking. clean,comfortable and good breakfast

breakfast nd pool

the complimentary breakfast was great

no guest laundry room

filthy laundry room, roaches crawling by ice machine

great and friendly staff, close to restraunts, laundry facility and clean .

too small, room set up awkward, laundry area was broke

we were told that they were in the laundry

great bed. ease of breakfast. pool and laundry

laundry facilities: we attempted to use the laundry facilities, but clothes had been left in a

it was nice, clean, and comfortable. breakfast was good and the pool and nice.

i loved the kitchenette in the room with a dishwasher, dishes, extremely comfortable bed, delicious breakfast

room size and kitchen area

i took my kids to swim but i could barely stay in there because my eyes burned so badly from the bleach

liked that it was so clean, the pool didn t work (the heating wasn t working) the day of thanksgiving they

the juice ar breakfast and wifi wouldnt work for us

kids on our floor making to much noise, woke us up.

it is under renovation and parking was limited

in house laundry

relaxed. nice pool. met 3 different staff all friendly and helpful.

loved the pool

the friendly atmosphere and breakfast

yes i didn t like the fact that i had to pay $20 extra for a pet fee.

despite advertising laundry facilities the washer was out of service and had a sign on that had been there for

restaurant and breakfast is closed due to 'renovation', so you get a granola bar and a bottle of water

pool open, room was comfortable

pool and location

loved the pool and sauna

wanderers end up around the hotel and try to break into cars, especially on the backside of the parking area

the new pool

i don't have pets, but pets can stay at this hotel

clean and functional. good breakfast

how close it s to the casino and shuttle service

pool and laundry that have not been functional for the two weeks that i have been here

breakfast beds weren t the greatest

the elevator is broken, the gym is broken, the pool is closed, the breakfast area is closed

the staff are amazing! they go above and beyond. the best breakfast here by far!

1 br suite is ideal with a small kitchen

start calling at 10 am wanting you to pay or check out the laundry room was filled with dog

the laundry only excepts debit and credit cards

told they didn t have any and room service wouldn t be in until the next day (monday) to do laundry

laundry room and was comfy.

heat is not warm, shower not work, too late for clean out snow and not easy parking.

the gentleman came out from the back apologized and said he was busy doing laundry

laundry room should accept card by now.

the hotel was excellent the area after you leave the hotel parking lot is in a bad area

the pool was not heated

the breakfast options were awesome! the hotel was very clean!

clean, carpet smells fresh, awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family

carpets in hallway looked old and stained. had to go through a parking lot to get to the motel.

bagels were hard (old), but everything else at breakfast was great.

and they were all about the indoor pool

recommend getting some extra pool toys or floaties for the smaller kids and forgetful parent

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

eggs were like pebbles at early breakfast.

i sleep well and had no parking issues

i like the complimentary breakfast and the laundry facility

wifi slow at times

here i'm a semi truck driver and they are very accommodating with great parking and friendly service also location

rig with me, the front desk guy was very cool and understanding and had parking for

there was a free breakfast and for the price was good

did laundry on site

used the laundry facilities worked great, plus the breakfast was wonderful

rooms were quiet, parking area well lit

the wifi

everyone was friendly and helpful. breakfast was good. kids had fun at the pool.

loved being able to do laundry and the pool and grill area was nice to sit and relax

the price was fair and the laundry room and price for laundry was excellent

great room, nice facilities overall. loved that it had a laundry.

staying for extended stay. laundry on site and close to good establishments.

room was dirty , no toilet paper , the laundry only 2 washers and always is full , my room smell a dog , at the

pool was great

good breakfast

breakfast was nice, several options

pool was decommissioned.

hotel is updated, rooms are spacious, indoor pool

were yellow stains on the comforters, there were stains on the towels, they do not have their laundry professionally

i was pulling in the parking lot after work and a man walked in front of me i park get my key card out to enter

fell in love with the in door pool the most and how all workers understood i was hearing impaired

everything was explained well, the room was extremely clean and comfortable, and the free breakfast available

parking is to tight. parking is for small cars

unavailable according to the receptionist, such as soap, tea bags, hairdryer and quarters for the laundry

the location was ok, not horrible. has a fitness center and laundry.

the convenience of having a laundry on each floor is great as well

large room full fridge freezer hob cutulry and plates laundry facilities

need to add dirty laundry bags to the room

the parking is free and free laundry machines

free laundry facilities

our spotlessly clean suite was very large with an efficiency kitchen area

i did not know about the pet policy and was sooooooo excited to find out that pets were welcomed ( for a fee

great room. dog friendly fenced in play area. excellent breakfast.

bar only had cloudy draft beer

the breakfast was delicious with several options and suggestions

gym and pool onsite and a playroom

good location and neat & clean kids enjoyed game room ps4

game room was really good for kids

the laundry room had a few machines out so i had to wait to get to those available

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

i didn't like the pool and jacuzzi outside.

location. great hot breakfast. lovely room. great bed. very comfortable.

i know they can t help it but the pool being closed for spring break

is a pet friendly place

the breakfast prices were very high.

lobby bar was in operation.

the wifi

breakfast could’ve been better or part of the price of the room but ihop is not but a few steps

breakfast buffet was great

breakfast, pool and cleanliness

were emailed and told we would get upgraded to a 2 room if we did late check out or early check in

great people from the front desk to the restaurant and beat breakfast i've had at a hotel.

the staff and the breakfast. front desk staff and restaurant and bar staff were great!

i also used the laundry facilities - clean

too many unsupervised young kids in pool

toys in pool for the kids

the wifi did not connect very easily and did not stay connected very well.

toys in pool for the kids

they were folding laundry in the lobby

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

clean, friendly, convenient. onsite laundry was awesome!

breakfast and laundry room was convenient

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

for parking and laundry

the pool is great for kids

pool was so fun for the kids. the location was great! nice room for family.

my son used the gym both days

indoor pool was great alternative for the small kids

convenient laundry

was perfect and it was great having a kitchen

knew pets were accepted but i did not know that there was a $100 non-refundable pet deposit

the thing that was really disappointing was the bar

location, the pool, breakfast, we loved it all

keeping items serviced on the breakfast bar was a major problem

the room was very clean, bed was comfortable staff very helpful, and breakfast had good choices

eggs light and fluffy but watery. breakfast potatoes were un-cook and looked raw both mornings

gym facilities are open to the hallway or front door, tinted windows or shades would be

bar needs to stay open a little later becuase we had to leave the hotel to get drinks and hang out

the laundry room was just down from our room with no ventilation so people propped the door open and

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry facility is chargeable and i had trouble as it would not accept my credit card

having laundry facilities on site was very helpful and staff were very helpful during g my stay

bar, laundry, workout room, on-site parking) and the location

the pool was closed for maintenance. the room never really got

the bar staff was excellent too

i wouldnt mind if there was a year-round jacuzzi and pool.

no room service. or they could have had a better convenient store with more food options.

hotel charges for pet and parking. this is expected in a downtown location.

always use this hotel when my kids have competition

the bar tender is out of the world

it was more like a bar with bar food

beer in the bar was a bit too expensive

the laundry service was very expressive

i also loved the fact that there was a spa on sight and that it was literally almost on the same lot as the

the bar was extremely crowded and had an 1

we used the spa & the lady took to long on the tour & cut us 30 mins short on our massage

room service never anser the phone

key didn't work for the laundry room

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

laundry room was very dingy, but at least it was free

laundry soap and dryer sheets $1 each

the in house laundry is a token effort with 1 machine and dryer for a large hotel

loved the pool area the most

the bar and restaurant are wonderful

we enjoyed the pool

liked to have had a bigger pet area for my animals to relieve themselves but i see that you are downtown amongst

comfy bed, pet friendly

refrigerator or microwave in room, small beds, no laundry facilities

room service was spotty,

kids had been looking forward all day to splashing around and it was frigid

room service was busy, tried for an hour but couldn t get an answer from my room phone

the indoor pool and spa

no breakfast included . no laundry service on weekends

the wifi was sketchy at best

we ordered room service breakfast for the am, which was paired with complimentary coffee and a newspaper

we loved the location and loved that it was pet friendly!

i wish i had ordered room service

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

and of course the vault bar was such a special place

the bars and restaurants at the national were exceptional

it was very beautiful. the vault bar was great.

the bar was closed every time we tried to go

with web site offering laundry but none on site

it was loud. there were strange people loitering in parking lot.

it was non smoking but smelled like cigarettes and weed

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

heater worked great the bed was comfortable i booked a room that was to have 2 beds and a smoking room it had

the pool was a bit small but we could not have known because there are no pictures of it

huge rooms and great private pool area

however it was clean and i did enjoy the bar and restaurant at mary eddys

breakfast was lacking in service, forgot the children’s milk, and had to ask for coffee that i

were informed that our 17-year-old children had to leave the pool area by 4:30 pm due to the pool bar opening

don't know why it didn't occur to me that the top floor and open-air rooftop bar would of course be a draw for

ordered room service several times

be great to consider key access to the room floors as anyone on the way to the bar can get off at any floor

the next time we return we will make a visit to the rooftop bar earlier. it is a hidden gem.

we loved the convenience of the shuttle, and our driver was new and super-fun and helpful